Xerox DocuMate 6480, User Manual

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Page 2: ...orporation Windows is a trademark and SharePoint is a registered trademark of Microsoft Corporation ZyINDEX is a registered trademark of ZyLAB International Inc ZyINDEX toolkit portions Copyright 1990...

Page 3: ...ntract subdivision c 1 ii of the Rights in Technical Data and Computer Software Clause 52 227 FAR14 Material scanned by this product may be protected by governmental laws and other regulations such as...

Page 4: ...tion 2 The Xerox DocuMate 6460 6480 Scanner Features 3 Scanner Setup 5 Connect the Power Cord 6 Moving or Repacking the Scanner 7 Safety Lock 8 Installation 9 Install the Software and Connect the Scan...

Page 5: ...the Separation Roller 35 Replacing the Feed Roller 37 Troubleshooting 40 Error Light Troubleshooting Codes 42 Uninstalling Your Scanner 43 Xerox DocuMate 6460 6480 Specifications 44 Xerox DocuMate 64...

Page 6: ...ty Information Your Xerox equipment and supplies have been designed and tested to meet strict safety requirements These include safety agency examination approval and compliance with established envir...

Page 7: ...not be placed in the direct field of view Electrical Information Warning Electrical Safety Information 1 The power receptacle for the machine must meet the requirements stated on the data plate on the...

Page 8: ...lace the outlet Disconnect Device The power cable is the disconnect device for this equipment It is attached to the back of the machine as a plug in device To remove all electrical power from the equi...

Page 9: ...intenance procedures unless you have been trained to do them by an authorized local dealer or unless a procedure is specifically described in the user manuals Product Safety Certification This product...

Page 10: ...s in the Box Before proceeding check the contents of the box If items are missing or damaged contact the dealer where you purchased the scanner System Requirements Intel Pentium 4 or equivalent proce...

Page 11: ...of 16 bit or 32 bit Resolution set to at least 800 x 600 pixels Refer to your Windows documentation for instructions on setting the color quality and resolution for the monitor Documentation The follo...

Page 12: ...gs Simplex Button Press to scan single sided documents Firmware version 1 07 or higher After a double feed is detected and scanning has been paused press the button for less than 1 5 seconds to ignore...

Page 13: ...ments Flip up to keep regular documents stacked neatly in the output tray after scanning 5 Connections Scanner connection ports Safety Lock Slot Connect a Kensington style safety lock Universal Serial...

Page 14: ...ing illustration s The above illustrations are for example purposes only Your scanner s packaging may vary slightly 3 Lift the input tray up from the scanner Pull the output tray down from the scanner...

Page 15: ...nly Your scanner s packaging may vary slightly 5 Slide the release switch in the output tray if you want it to lay flat on the desk Connect the Power Cord Note Only use the power supply DA 48M24 made...

Page 16: ...he instructions in this section to prevent damage to the scanner s input and output tray 1 Lower the paper stop 2 Close the input and output tray extensions 3 Lift the output tray up and fold it again...

Page 17: ...by the USB symbol A lock is not provided with the scanner and this document does not contain instructions on purchasing and installing a safety lock If you choose to use a safety lock please carefull...

Page 18: ...pyware software running you may encounter alerts or messages during installation asking you to allow the installation to proceed Although the messages will differ based on the software your computer i...

Page 19: ...nd select the language to use Click OK The disc s Main menu window opens Note If the disc does not start check the following Make sure the disc drive s door is completely shut Make sure the disc was i...

Page 20: ...only 5 If online updates are approved it will first check to see if there are newer versions of the installer 6 Plug the USB cable into the USB port on the scanner then into a USB port on the compute...

Page 21: ...e by selecting the appropriate button option 11 If the software on the disc is up to date then the software will be installed from the DVD However if there are newer versions of the software available...

Page 22: ...first 1 The Welcome screen for the scanner driver Setup Wizard opens Click Next Note there may be an option in the installation window to remove any current scanning profiles You will see this prompt...

Page 23: ...s on screen diagram for connecting the scanner stop and follow the instructions below Connect the USB Cable and Turn on the Power 1 Remove any tape from the USB cable 2 Plug the USB cable into the USB...

Page 24: ...is receiving power Your computer recognizes that a scanner has been plugged into the USB port and automatically loads the appropriate software to run the scanner 4 When you re certain that the softwar...

Page 25: ...ption in the installation window to remove any current scanning profiles You will see this prompt if you already have a previous version of OneTouch installed Select the option in the installation win...

Page 26: ...n to the disc s Main menu and click Install software 2 If a version of the software is already installed on the system the option will be greyed out However if there is a newer version available on th...

Page 27: ...OneTouch TWAIN scanning guide Instructions for accessing and scanning using the TWAIN interface Click on View software documentation to access the user guides for the software applications provided w...

Page 28: ...scanner for our customer service contact information 1 Open an Internet Explorer window or any other Internet browser you have installed on your computer 2 In the web address field type www xeroxscann...

Page 29: ...Xerox DocuMate 6460 6480 Installation 20 User Guide...

Page 30: ...he input tray Approximately 80 pages of 20 lb 75 80 g m2 new printer paper Document size Minimum size width x length 2 x 2 inches 51 x 51 mm Maximum size width x length 8 5 x 14 inches 216 x 356 mm Ma...

Page 31: ...shiny or highly textured paper may cause the paper feed rollers to slip across the page and cause the scanner to report a paper jam Carbonless copy paper may tear while being fed through the scanner a...

Page 32: ...to a maximum of 8 5 inches 216 mm wide If the paper guides are adjusted wider than the maximum for regular paper documents may skew excessively during scanning Preparing Documents for Scanning Fan th...

Page 33: ...ic Document Feeder 4 You can now scan the documents using the scanner buttons OneTouch or one of the other scanning interfaces Note Occasionally the last page in a scanned batch may not be ejected com...

Page 34: ...nt to scan a long document of dot matrix paper try placing the document stack on the desk behind the input tray Close the input tray extension and place the leading page in the input tray 2 Slide the...

Page 35: ...omputer OneTouch Button Panel Use this scan option when you want to scan from the computer screen Scanning from the on screen OneTouch Button Panel is the same as selecting a scanning option on the sc...

Page 36: ...en click the Scan button in the TWAIN interface window Please see the TWAIN Scanning Guide on the installation disc for instructions You can also click the Help button in the TWAIN interface to open t...

Page 37: ...Xerox DocuMate 6460 6480 Loading Documents to Scan 28 User Guide...

Page 38: ...scanner If your scanner has a power cord and or power switch always turn off the scanner and unplug the power cord before performing maintenance unless the maintenance instructions below specifically...

Page 39: ...r or not the scanner hardware supports the feature Some features described herein may not be available for the current scanner Please disregard any information about features that you do not see in th...

Page 40: ...ing that the firmware version is out of date Deselect this option to stop being notified of the different version if you do not want to update the firmware Update click this button to update the scann...

Page 41: ...re the paper guides are fully seated before closing the scanner Check the position of the paper guides in your scanner compared to the following illustration If the end of the paper guide is flipped o...

Page 42: ...ng a soft lint free cloth wipe down all plastic surfaces on the scanner Cleaning Inside the Automatic Document Feeder Cleaning the inside of the scanner helps to keep your scanner operating at optimum...

Page 43: ...clean the rollers and glass in the scanner body Rotate the rollers to clean the entire surface 4 Wipe clean the rollers and glass in the underside of the ADF door Rotate the rollers to clean the enti...

Page 44: ...tiple pages to feed at the same time Before replacing the roller you should clean it as excessive dust on the roller will make it appear worn and smooth You cannot properly diagnose a worn roller unti...

Page 45: ...repaired or reused 7 Take the new roller out of its packaging Clean any dust off the roller before installing it 8 Slide the new roller onto the bar Make sure the struts on the bar line up to the slo...

Page 46: ...ar out and is designed to be a user replaceable part A worn roller can cause documents to feed in skewed at an angle or multiple pages to feed at the same time Before replacing the roller you should c...

Page 47: ...scanner Note if the paper guides are in front of the roller cover when you open it they will automatically release from the scanner body If this happens follow the instructions on page 32 for resettin...

Page 48: ...cing you and that the gears on the roller module properly align to the gears in the scanner Hold the roller module in the scanner while you lock it in place 8 Rotate the locking tab into the slot in t...

Page 49: ...per jam or looses connection because of an error try restarting your computer and power cycling the scanner Did you plug the scanner into a USB hub If you re using a USB hub to connect the scanner try...

Page 50: ...h the installation and OneTouch options and you need to remove those other drivers and re install your Xerox scanner You can remove these programs from the Windows Control Panel Please refer to the us...

Page 51: ...g Codes Normal Operation Steady blue indicates the scanner is ready to scan Slow flashing blue indicates the scanner is in low power mode Rapid flashing blue indicates the scanner is waking up from lo...

Page 52: ...n page 33 2014 The scanner s cover is open The ADF door is not closed all the way Open the scanner make sure the paper guides are properly seated in the scanner and that the roller covers are fully cl...

Page 53: ...ioneer Acuity is a utility with advanced image processing options to instantly improve the visual clarity of anything you scan 1 In the list of installed programs select Visioneer Acuity Assets 2 Clic...

Page 54: ...Bit Depth 24 bit color 8 bit grayscale 1 bit bitonal black white Scan Method Duplex Automatic Document Feeder ADF Image Sensor CCD Charge Coupled Device Light Source White LED lamp Interface Superspee...

Page 55: ...GWELL PG8B9CIJG0A 05B RoHS UK BS PSB 3P 3A 250V L 1800mm 3C 0 75mm2 BLACK LONGWELL PG8B9X3JG0A 05B RoHS USB 3 0 cable 1800 mm 28AWG with core RoHS compliant Software Information Supported Operating Sy...

Page 56: ...Maintenance Xerox DocuMate 6460 6480 User Guide 47 Power Supply 37 0098 000 Part Name Part Number...

Page 57: ...Xerox DocuMate 6460 6480 Maintenance 48 User Guide...

Page 58: ...en the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help...

Page 59: ...Limited representative or by contacting Environment Heath and Safety Xerox Corporation Oxford Road Uxbridge UBS 1HE Telephone 1 800 ASK XEROX Turkey RoHS Regulation In compliance with Article 7 d We...

Page 60: ...ss permission of the copyright owner has been obtained or the reproduction falls within the fair use or library reproduction rights provisions of the copyright law Further information of these provisi...

Page 61: ...Canada or a department board Commission or agency established by the Government of Canada or of a province or of a government of a state other than Canada 7 Impressed or adhesive stamps used for the...

Page 62: ...A Regulatory Information Xerox DocuMate 6460 6480 User Guide 53 Note this list is not inclusive and no liability is assumed for either its completeness or accuracy In case of doubt contact your legal...

Page 63: ...Xerox DocuMate 6460 6480 Appendix A Regulatory Information 54 User Guide...

Page 64: ...containing devices such as batteries Special handling may apply please see http www dtsc ca gov hazardouswaste perchlorate European Union RoHS and WEEE Compliance This product is compliant with RoHS...

Page 65: ...ipment Program is a team effort between U S European Union and Japanese governments and the office equipment industry to promote energy efficient copiers printers fax multifunction machine personal co...

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