02/2000
3-18
DocuPrint N2025/N2825
IQ RAP 8, IQ RAP 9
Initial Issue
Image Quality Repair Analysis Procedures
Check for the continuity between the Metal Grounding Contact and the printer body
frame. There is continuity between the Grounding Contact and the Printer Frame.
Y
N
Replace the Right Print Cartridge Guide (REP 7.2).
Inspect the BTR Assembly for contamination and wear. The BTR is free of contamina-
tion and wear.
Y
N
Replace the BTR Assembly (REP 7.7).
Generate a Test Print and switch OFF the printer power halfway through print cycle. Care-
fully remove the Print Cartridge and inspect the toner image on the Drum just before the
transfer area (BTR). The image on the Drum is developed; with sharp, black, easily
read areas and no horizontal streaks.
Y
N
Go to RAP 43.
Inspect the toner image on the Drum immediately after the transfer area (BTR). The
toner image on the Drum was transferred to the paper along with any horizontal
streaks.
Y
N
Replace the BTR Assembly (REP 7.7).
Open the Exit Assembly. Remove the Fuser Assembly. Turn the Fuser Assembly upside
down. Rotate the fuser idler gear manually and inspect the Heat Roll. Turn the Fuser
Assembly right side up. Open the fuser jam access cover. Rotate the fuser idler gear man-
ually and inspect the Pressure Roll. The Heat Roll and the Pressure Roll are free of
scratches and contamination.
Y
N
Replace the Fuser Assembly (REP 5.1).
Go to RAP 44.
Problem solved.
IQ RAP 9 Residual Image
The image from a previous print, which was not removed during the cleaning process, has
been developed on the current print.
Figure 1 Residual Image
Initial Actions
•
Inspect the printer paper path for items such as staples, paper clips and paper scraps.
•
Check installation of the Print Cartridge.
•
Check that the Print Cartridge ground contact points are clean.
•
Verify the fuser temperature (NVM).
Procedure
Replace paper with fresh, dry paper. Run a test print. Residual images still appear.
Y
N
Problem solved.
Install a new Print Cartridge. Run a test print. The residual images still appear.
Y
N
Problem solved.
Inspect the BTR Assembly for contamination and wear. The BTR is free of contamination
and wear.
Y
N
Replace the BTR Assembly (REP 7.7).
A
B
A
Summary of Contents for DocuPrint N2025
Page 12: ...02 2000 1 2 DocuPrint N2025 N2825 Initial Issue Service Call Procedures...
Page 20: ...02 2000 2 2 DocuPrint N2025 N2825 Initial Issue Status Indicator Repair Analysis Procedures...
Page 86: ...02 2000 3 2 DocuPrint N2025 N2825 Initial Issue Image Quality Repair Analysis Procedures...
Page 114: ...02 2000 4 4 DocuPrint N2025 N2825 Introduction Initial Issue Repair Adjustment...
Page 120: ...02 2000 4 10 DocuPrint N2025 N2825 REP 1 8 REP 1 9 Initial Issue Repair Adjustment...
Page 128: ...02 2000 4 18 DocuPrint N2025 N2825 REP 2 10 REP 2 11 Initial Issue Repair Adjustment...
Page 134: ...02 2000 4 24 DocuPrint N2025 N2825 REP 3 7 Initial Issue Repair Adjustment...
Page 144: ...02 2000 4 34 DocuPrint N2025 N2825 REP 5 5 Initial Issue Repair Adjustment...
Page 152: ...02 2000 4 42 DocuPrint N2025 N2825 REP 7 6 REP 7 7 Initial Issue Repair Adjustment...
Page 160: ...02 2000 4 50 DocuPrint N2025 N2825 REP 8 9 Initial Issue Repair Adjustment...
Page 186: ...02 2000 4 76 DocuPrint N2025 N2825 REP 11 21 REP 11 22 Initial Issue Repair Adjustment...
Page 204: ...02 2000 4 94 DocuPrint N2025 N2825 REP 12 29 Initial Issue Repair Adjustment...
Page 206: ...02 2000 4 96 DocuPrint N2025 N2825 ADJ 1 1 Initial Issue Repair Adjustment...
Page 208: ...02 2000 5 2 DocuPrint N2025 N2825 Initial Issue Parts list...
Page 234: ...02 2000 6 2 DocuPrint N2025 N2825 Initial Issue General Procedures Information...
Page 236: ...02 2000 6 4 DocuPrint N2025 N2825 GP 1 1 Initial Issue General Procedures Information...
Page 274: ...02 2000 6 42 DocuPrint N2025 N2825 GP 3 5 Initial Issue General Procedures Information...
Page 282: ...02 2000 6 50 DocuPrint N2025 N2825 GP 4 8 Initial Issue General Procedures Information...
Page 324: ...02 2000 6 92 DocuPrint N2025 N2825 GP 5 23 Initial Issue General Procedures Information...
Page 326: ...02 2000 6 94 DocuPrint N2025 N2825 GP 6 1 GP 6 2 Initial Issue General Procedures Information...
Page 328: ...02 2000 6 96 DocuPrint N2025 N2825 GP 7 1 Initial Issue General Procedures Information...
Page 330: ...02 2000 6 98 DocuPrint N2025 N2825 GP 8 1 Initial Issue General Procedures Information...
Page 332: ...02 2000 7 2 DocuPrint N2025 N2825 Initial Issue Wiring Data...
Page 361: ...02 2000 7 31 DocuPrint N2025 N2825 Base Engine Wiring Data Initial Issue Figure 16 Figure 17...