02/2000
3-20
DocuPrint N2025/N2825
IQ RAP 11
Initial Issue
Image Quality Repair Analysis Procedures
IQ RAP 11 Background
There is toner contamination on all or part of the page. The contamination appears as a very
light gray dusting (Figure 1).
Figure 1 Background
Initial Actions
•
Inspect the printer paper path for items such as staples, paper clips and paper scraps.
•
Check installation of the Print Cartridge.
•
Check that the Print Cartridge ground contact points are clean.
•
Ensure the machine covers are in place and fit well so no outside light can enter the
machine.
Procedure
Install a new Print Cartridge (PL 8.1). Run a Test Print. The background is gone.
Y
N
Generate a Test Print and switch OFF the printer power halfway through the print cycle.
Carefully remove the Print Cartridge and inspect the toner image on the drum just before
the transfer area (BTR). The undeveloped areas of the drum are clean and without
background.
Y
N
Go to RAP 43.
Remove the Print Cartridge. Check for the continuity, from the front opening, between
metal parts of the Paper Transport Assembly and the Printer Frame. The Paper Trans-
port Assembly Baffle is grounded.
Y
N
Remove and clean the contact areas of the Paper Transport Assembly (REP 4.1).
Reinstall the assembly so that it is grounded properly. If the problem persists,
replace the Paper Transport Assembly (REP 4.1).
Clean or replace the Fuser Assembly (REP 5.1). The background is gone.
Y
N
Replace the following, in order, until the defective component is found: HVPS PWB
(REP 8.2), Fuser Assembly (REP 5.1), Paper Transport Assembly (REP 4.1), Laser
Assembly (REP 7.1), Right Print Cartridge Guide (REP 7.2), Print Engine Controller
PWB (REP 8.5).
Problem solved.
Problem solved.
A
A
Summary of Contents for DocuPrint N2025
Page 12: ...02 2000 1 2 DocuPrint N2025 N2825 Initial Issue Service Call Procedures...
Page 20: ...02 2000 2 2 DocuPrint N2025 N2825 Initial Issue Status Indicator Repair Analysis Procedures...
Page 86: ...02 2000 3 2 DocuPrint N2025 N2825 Initial Issue Image Quality Repair Analysis Procedures...
Page 114: ...02 2000 4 4 DocuPrint N2025 N2825 Introduction Initial Issue Repair Adjustment...
Page 120: ...02 2000 4 10 DocuPrint N2025 N2825 REP 1 8 REP 1 9 Initial Issue Repair Adjustment...
Page 128: ...02 2000 4 18 DocuPrint N2025 N2825 REP 2 10 REP 2 11 Initial Issue Repair Adjustment...
Page 134: ...02 2000 4 24 DocuPrint N2025 N2825 REP 3 7 Initial Issue Repair Adjustment...
Page 144: ...02 2000 4 34 DocuPrint N2025 N2825 REP 5 5 Initial Issue Repair Adjustment...
Page 152: ...02 2000 4 42 DocuPrint N2025 N2825 REP 7 6 REP 7 7 Initial Issue Repair Adjustment...
Page 160: ...02 2000 4 50 DocuPrint N2025 N2825 REP 8 9 Initial Issue Repair Adjustment...
Page 186: ...02 2000 4 76 DocuPrint N2025 N2825 REP 11 21 REP 11 22 Initial Issue Repair Adjustment...
Page 204: ...02 2000 4 94 DocuPrint N2025 N2825 REP 12 29 Initial Issue Repair Adjustment...
Page 206: ...02 2000 4 96 DocuPrint N2025 N2825 ADJ 1 1 Initial Issue Repair Adjustment...
Page 208: ...02 2000 5 2 DocuPrint N2025 N2825 Initial Issue Parts list...
Page 234: ...02 2000 6 2 DocuPrint N2025 N2825 Initial Issue General Procedures Information...
Page 236: ...02 2000 6 4 DocuPrint N2025 N2825 GP 1 1 Initial Issue General Procedures Information...
Page 274: ...02 2000 6 42 DocuPrint N2025 N2825 GP 3 5 Initial Issue General Procedures Information...
Page 282: ...02 2000 6 50 DocuPrint N2025 N2825 GP 4 8 Initial Issue General Procedures Information...
Page 324: ...02 2000 6 92 DocuPrint N2025 N2825 GP 5 23 Initial Issue General Procedures Information...
Page 326: ...02 2000 6 94 DocuPrint N2025 N2825 GP 6 1 GP 6 2 Initial Issue General Procedures Information...
Page 328: ...02 2000 6 96 DocuPrint N2025 N2825 GP 7 1 Initial Issue General Procedures Information...
Page 330: ...02 2000 6 98 DocuPrint N2025 N2825 GP 8 1 Initial Issue General Procedures Information...
Page 332: ...02 2000 7 2 DocuPrint N2025 N2825 Initial Issue Wiring Data...
Page 361: ...02 2000 7 31 DocuPrint N2025 N2825 Base Engine Wiring Data Initial Issue Figure 16 Figure 17...