02/2000
3-25
DocuPrint N2025/N2825
IQ RAP 16, IQ RAP 17
Image Quality Repair Analysis Procedures
Initial Issue
IQ RAP 16 Skips / Smears
A disturbance of the image which lengthens or shortens the image in the process direction. A
darkening across the process direction or a repeat of the image in the process direction (Figure
1).
Figure 1 Skips / Smears
Initial Actions
•
Check that the paper supply is dry and fresh.
•
Check to ensure that the paper is within specification.
•
Check the paper path for any obstructions or debris.
Procedure
Run a test print. The image has skips or smears.
Y
N
Problem Solved.
Check, clean, or replace as necessary in the following sequence:
•
The Paper Transport gears, pulleys, or other components (REP 4.1).
•
The Main Drive components (REP 6.1).
•
The Fuser drive components (REP 5.4/ REP 5.5).
•
The Fuser Assembly (REP 5.1).
The defect still occurs.
Y
N
Problem Solved.
Replace the Print Cartridge (PL 8.1).
IQ RAP 17 Unfused Image
The printed image is not fully fused to the paper. The image rubs off easily (Figure 1).
Figure 1 Unfused Image
Initial Actions
•
Check to ensure that the paper is within specification.
Procedure
Replace the paper with fresh, dry paper from an unopened ream. Run a test print. The prob-
lem is still present.
Y
N
Problem solved.
Refer to Nonvolatile Memory Setup Mode and check the Fuser setting. The NV code is set to
the factory default value.
Y
N
Set NV code to the factory default value. Run 25 test prints. The problem is still
present.
Y
N
Problem Solved.
Increase the fuser temperature by one increment.
The overall print density is within specification.
Y
N
Go to IQ RAP 1
Open the Exit Assembly. Remove the Fuser Assembly. Turn the Fuser Assembly upside down.
Rotate the fuser idler gear manually and inspect the Heat Roll. Turn the Fuser Assembly right
side up. Open the fuser jam access cover. Rotate the fuser idler gear manually and inspect the
Pressure Roll. The Heat Roll and the Pressure Roll are free of scratches and contamina-
tion.
Summary of Contents for DocuPrint N2025
Page 12: ...02 2000 1 2 DocuPrint N2025 N2825 Initial Issue Service Call Procedures...
Page 20: ...02 2000 2 2 DocuPrint N2025 N2825 Initial Issue Status Indicator Repair Analysis Procedures...
Page 86: ...02 2000 3 2 DocuPrint N2025 N2825 Initial Issue Image Quality Repair Analysis Procedures...
Page 114: ...02 2000 4 4 DocuPrint N2025 N2825 Introduction Initial Issue Repair Adjustment...
Page 120: ...02 2000 4 10 DocuPrint N2025 N2825 REP 1 8 REP 1 9 Initial Issue Repair Adjustment...
Page 128: ...02 2000 4 18 DocuPrint N2025 N2825 REP 2 10 REP 2 11 Initial Issue Repair Adjustment...
Page 134: ...02 2000 4 24 DocuPrint N2025 N2825 REP 3 7 Initial Issue Repair Adjustment...
Page 144: ...02 2000 4 34 DocuPrint N2025 N2825 REP 5 5 Initial Issue Repair Adjustment...
Page 152: ...02 2000 4 42 DocuPrint N2025 N2825 REP 7 6 REP 7 7 Initial Issue Repair Adjustment...
Page 160: ...02 2000 4 50 DocuPrint N2025 N2825 REP 8 9 Initial Issue Repair Adjustment...
Page 186: ...02 2000 4 76 DocuPrint N2025 N2825 REP 11 21 REP 11 22 Initial Issue Repair Adjustment...
Page 204: ...02 2000 4 94 DocuPrint N2025 N2825 REP 12 29 Initial Issue Repair Adjustment...
Page 206: ...02 2000 4 96 DocuPrint N2025 N2825 ADJ 1 1 Initial Issue Repair Adjustment...
Page 208: ...02 2000 5 2 DocuPrint N2025 N2825 Initial Issue Parts list...
Page 234: ...02 2000 6 2 DocuPrint N2025 N2825 Initial Issue General Procedures Information...
Page 236: ...02 2000 6 4 DocuPrint N2025 N2825 GP 1 1 Initial Issue General Procedures Information...
Page 274: ...02 2000 6 42 DocuPrint N2025 N2825 GP 3 5 Initial Issue General Procedures Information...
Page 282: ...02 2000 6 50 DocuPrint N2025 N2825 GP 4 8 Initial Issue General Procedures Information...
Page 324: ...02 2000 6 92 DocuPrint N2025 N2825 GP 5 23 Initial Issue General Procedures Information...
Page 326: ...02 2000 6 94 DocuPrint N2025 N2825 GP 6 1 GP 6 2 Initial Issue General Procedures Information...
Page 328: ...02 2000 6 96 DocuPrint N2025 N2825 GP 7 1 Initial Issue General Procedures Information...
Page 330: ...02 2000 6 98 DocuPrint N2025 N2825 GP 8 1 Initial Issue General Procedures Information...
Page 332: ...02 2000 7 2 DocuPrint N2025 N2825 Initial Issue Wiring Data...
Page 361: ...02 2000 7 31 DocuPrint N2025 N2825 Base Engine Wiring Data Initial Issue Figure 16 Figure 17...