02/2000
2-17
DocuPrint N2025/N2825
RAP 8
Status Indicator Repair Analysis Procedures
Initial Issue
RAP 8 E2-1: Paper Jam / Misfeed
There is a paper jam between the Tray 1, 2, 3 or MBF and the Registration Sensor.
Procedure
Enter Diagnostics and select Test Print. Run 10 prints from every paper tray. The problem
appears when feeding from Tray 1.
Y
N
The paper is curled, damaged, or damp.
Y
N
The paper size is within specifications.
Y
N
Replace with paper within size specifications.
Open MBF door and run a test print from MBF tray. Observe the MBF feed rolls.
The MBF Feed Rolls rotate one complete turn.
Y
N
Remove the MBF Assembly (REP 2.1). Remove MBF Gear Cover and inspect
the gears for cracks, broken or missing teeth. Also inspect the return spring for
the MBF Feed Roll Shaft Gear. The gears and spring are OK.
Y
N
Replace defective gears or spring
Go to RAP 41.
Remove the MBF Assembly (REP 2.1). Inspect the paper tray for a broken, bent or
missing spring. Check for a broken hinge pin, or any thing that would prevent the up
and down movement of the paper tray. If the problem continues replace the MBF
Assembly (REP 2.1).
Replace with fresh dry paper.
Remove Tray 1 and remove all paper. Open the printer Top Cover, remove the Print Cartridge,
and extend the MBF to the paper load position. Insert the Tray Assembly into the printer and
observe the bottom plate. The bottom plate is raised.
Y
N
Replace Tray Assembly.
Close the MBF. Reinstall the Print Cartridge and close the Top Cover. Remove Tray 1. Enter
Diagnostics and select Component Test. Scroll to Main Motor and press Enter [4]. Scroll to Tray
1 Feed Sol and press Enter [4] and observe the Tray 1 Feed Rolls. The Feed Rolls rotate
one complete turn.
Y
N
Remove the MBF Assembly (REP 2.1). Remove MBF Gear Cover and inspect the gears
for cracks, broken or missing teeth. Also inspect the return spring for the Tray 1 Feed Roll
Shaft Gear. The gears and spring are OK.
Y
N
Replace defective gears or spring.
Go to RAP 40.
Remove the Retard Chute Assembly (REP 3.1). Inspect the retard holder and retard arm for
damage. The Retard Chute Assembly is OK.
Y
N
Replace the Retard Chute Assembly (REP 3.1) or the Tray 1 Retard Holder Assembly
(REP 2.11) as necessary, If the problem persists, go to RAP 39.
Go to RAP 39.
A
A
Summary of Contents for DocuPrint N2025
Page 12: ...02 2000 1 2 DocuPrint N2025 N2825 Initial Issue Service Call Procedures...
Page 20: ...02 2000 2 2 DocuPrint N2025 N2825 Initial Issue Status Indicator Repair Analysis Procedures...
Page 86: ...02 2000 3 2 DocuPrint N2025 N2825 Initial Issue Image Quality Repair Analysis Procedures...
Page 114: ...02 2000 4 4 DocuPrint N2025 N2825 Introduction Initial Issue Repair Adjustment...
Page 120: ...02 2000 4 10 DocuPrint N2025 N2825 REP 1 8 REP 1 9 Initial Issue Repair Adjustment...
Page 128: ...02 2000 4 18 DocuPrint N2025 N2825 REP 2 10 REP 2 11 Initial Issue Repair Adjustment...
Page 134: ...02 2000 4 24 DocuPrint N2025 N2825 REP 3 7 Initial Issue Repair Adjustment...
Page 144: ...02 2000 4 34 DocuPrint N2025 N2825 REP 5 5 Initial Issue Repair Adjustment...
Page 152: ...02 2000 4 42 DocuPrint N2025 N2825 REP 7 6 REP 7 7 Initial Issue Repair Adjustment...
Page 160: ...02 2000 4 50 DocuPrint N2025 N2825 REP 8 9 Initial Issue Repair Adjustment...
Page 186: ...02 2000 4 76 DocuPrint N2025 N2825 REP 11 21 REP 11 22 Initial Issue Repair Adjustment...
Page 204: ...02 2000 4 94 DocuPrint N2025 N2825 REP 12 29 Initial Issue Repair Adjustment...
Page 206: ...02 2000 4 96 DocuPrint N2025 N2825 ADJ 1 1 Initial Issue Repair Adjustment...
Page 208: ...02 2000 5 2 DocuPrint N2025 N2825 Initial Issue Parts list...
Page 234: ...02 2000 6 2 DocuPrint N2025 N2825 Initial Issue General Procedures Information...
Page 236: ...02 2000 6 4 DocuPrint N2025 N2825 GP 1 1 Initial Issue General Procedures Information...
Page 274: ...02 2000 6 42 DocuPrint N2025 N2825 GP 3 5 Initial Issue General Procedures Information...
Page 282: ...02 2000 6 50 DocuPrint N2025 N2825 GP 4 8 Initial Issue General Procedures Information...
Page 324: ...02 2000 6 92 DocuPrint N2025 N2825 GP 5 23 Initial Issue General Procedures Information...
Page 326: ...02 2000 6 94 DocuPrint N2025 N2825 GP 6 1 GP 6 2 Initial Issue General Procedures Information...
Page 328: ...02 2000 6 96 DocuPrint N2025 N2825 GP 7 1 Initial Issue General Procedures Information...
Page 330: ...02 2000 6 98 DocuPrint N2025 N2825 GP 8 1 Initial Issue General Procedures Information...
Page 332: ...02 2000 7 2 DocuPrint N2025 N2825 Initial Issue Wiring Data...
Page 361: ...02 2000 7 31 DocuPrint N2025 N2825 Base Engine Wiring Data Initial Issue Figure 16 Figure 17...