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Xerox DocuPrint N2025, Service Manual

The Xerox DocuPrint N2025 is a high-quality laser printer designed for professional printing needs. Get the most out of your printer by downloading the free user manual from 88.208.23.73:8080. Learn how to set up, troubleshoot, and optimize your printer with this comprehensive manual. Perfect for those seeking efficient printing solutions.

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02/2000

2-18

DocuPrint N2025/N2825

RAP 9, RAP 10

Initial Issue

Status Indicator Repair Analysis Procedures

RAP 9 E2-2: Paper Jam/ Misfeed Duplex

There is a paper jam between the Paper Handler Assembly and the Registration Sensor when
the paper is refed to print a 2nd page.

Procedure

The paper is curled, damaged or damp.
Y

N
The paper size is within specifications.
Y

N
Replace with paper meeting size specifications.

Enter Diagnostics and select Test Print Menu. Set Duplex to on. Run 25 test prints. When
the E2-2 error appears, open the Top Cover, remove the Print Cartridge and inspect the
position of the paper. The paper is touching the Registration Sensor Actuator.
Y

N
Select Component Test. Scroll to Dup Motor On Low and press the Enter key [4].
The Duplex Motor switches on.
Y

N
Replace in the following order until problem is solved Duplex Assembly (REP
9.1), Print Engine Controller PWB (REP 8.5).

Inspect the Duplex Drive Belt for breakage, missing teeth, or wear. The Drive Belt
is in good condition.
Y

N
Replace Drive Belt.

Replace in the following order until problem is solved Duplex Assembly (REP 9.1),
Print Engine Controller PWB (REP 8.5).

Enter Diagnostics and select Component Test. Scroll to Sensor Input Test and press
Enter. Manually actuate the Registration Sensor Actuator. The number on the LCD
increments each time you press and release the actuator.
Y

N
Go to RAP 32.

Replace Print Engine Controller PWB (REP 8.5).

Replace with fresh, dry paper.

RAP 10 E3: Paper Jam / Registration To Fuser

There is a paper jam between the Registration Sensor and the Exit Sensor.

Procedure

The paper loaded in the paper tray wrinkled or damaged.
Y

N
The paper size used is within specifications.
Y

N
Replace with paper meeting size specifications.

Open the Rear Cover. Open the Rear Fuser Cover. Inspect the position of paper when the
error code E3 is displayed. The paper is touching the Exit Actuator.
Y

N
Open the Top Cover and remove Print Cartridge. Enter Diagnostics and select Com-
ponent Test. Scroll to Main Motor. Cheat the Top Cover Interlock. Press Enter [4].
Observe Gear Assembly, H/R Idler Gear, and the MBF Assembly Drive Gears. The
Gears rotate smoothly.
Y

N
Replace the Main Gear Drive Assembly (REP 6.1) and/or the MBF Gears (REP
2.8).

Scroll to Reg. Clutch and press Enter [4]. The Metal Registration Roll and Rubber
Registration Roll rotated smoothly.
Y

N
Replace the Rubber Registration Roll (REP 4.5) or Metal Registration Roll
(REP 4.4).

Inspect paper position when E3 is displayed. The front edge of the paper passed
between the Metal Registration Roll and the Rubber Registration Roll.
Y

N
Go to RAP 38.

Remove the Fuser Assembly (REP 5.1). As you install the Print Cartridge, insert
paper between the BTR Assembly and the Print Cartridge Drum. The BTR Assem-
bly and the Print Cartridge Drum hold the paper evenly.
Y

N
Replace the Paper Transport Assembly (REP 4.1).

Remove the paper and reinstall the Print Cartridge. Run a test print. Inspect the
position of front edge of the paper. The front edge of the paper passes between
the BTR and the Print Cartridge Drum.
Y

N
Replace the Paper Transport Assembly (REP 4.1)

The Detack Saw is clean and free of contamination.
Y

N
Clean the Detack Saw or Replace the Paper Transport Assembly (REP 4.1)

Rotate the Heat Roll Idler Gear. The Heat Roll Idler Gear rotates smoothly.
Y

N
Replace the Fuser Assembly (REP 5.1).

A

B

C

Summary of Contents for DocuPrint N2025

Page 1: ...nter Service Manual 721P52440 February 2000 This Service Manual contains information that applies to the DocuPrint N2025 N2825 Laser Printer CAUTION These components are susceptible to electrostatic d...

Page 2: ...ration Copyright 2000 Xerox Corporation All rights reserved Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial l...

Page 3: ...customer operation The laser and output of the laser scanner unit produces a beam that if looked into could cause eye damage Service procedures must be followed exactly as written without change When...

Page 4: ...ntents 4 1 Parts List 5 1 Section Contents 5 1 General Procedures 6 1 Section Contents 6 1 Wiring Data 7 1 Section Contents 7 1 Introduction The DocuPrint N2025 N2825 Service Manual is the primary doc...

Page 5: ...tions to help identify the type of defect that exists the test pattern to use and actions required to correct the defects Section 4 Repair Adjustment This section contains the instructions for removal...

Page 6: ...ng device Operation of the equipment in a residential area may cause unacceptable interference to radio and TV reception requiring the operator to take whatever steps are necessary to correct the inte...

Page 7: ...er Product Performance Standards set by the United States Department of Health and Human Services as a Class 1 product This means that it is a laser product that does not emit dangerous laser radiatio...

Page 8: ...66 2 2000 3 1 2 2000 3 2 2 2000 3 3 2 2000 3 4 2 2000 3 5 2 2000 3 6 2 2000 3 7 2 2000 3 8 2 2000 3 9 2 2000 3 10 2 2000 3 11 2 2000 3 12 2 2000 3 13 2 2000 3 14 2 2000 3 15 2 2000 3 16 2 2000 3 17 2...

Page 9: ...000 6 47 2 2000 6 48 2 2000 6 49 2 2000 6 50 2 2000 6 51 2 2000 6 52 2 2000 6 53 2 2000 6 54 2 2000 6 55 2 2000 6 56 2 2000 6 57 2 2000 6 58 2 2000 6 59 2 2000 6 60 2 2000 6 61 2 2000 6 62 2 2000 6 63...

Page 10: ...DocuPrint N2025 N2825 Revision Control List 02 2000 x Page Revision Page Revision Page Revision Page Revision Page Revision Page Revision Initial Issue...

Page 11: ...nt N2025 N2825 Service Call Procedures Initial Issue 1 Service Call Procedures 1 0 Introduction 1 3 1 1 Machine Orientation 1 3 1 2 Call Flow 1 4 1 3 Initial Actions 1 5 1 4 Corrective Actions 1 5 1 5...

Page 12: ...02 2000 1 2 DocuPrint N2025 N2825 Initial Issue Service Call Procedures...

Page 13: ...tions a Yes response will lead you to the next step A No response will indicate the next step to perform or will direct you to a Repair Analysis Procedure RAP RAPs will provide the instructions to iso...

Page 14: ...e manual sections as follows Section 1 Initial Actions Corrective Actions and Final Actions Section 2 Status Indicator Repair Analysis Procedures RAPs Section 3 Image Quality Repair Analysis Procedure...

Page 15: ...story press and release 1 or 5 until Print Menu is dis played Then press and release 2 or 6 until Display Faults is displayed Next press press 3 to display the last fault that occurred Continue to pre...

Page 16: ...t is black or blank perform IQ RAP 10 or IQ RAP 2 If the text is garbled Per form RAP 44 The print quality of the Menu Map is acceptable Y N Perform Image Quality Checkout Enter Diagnostics and select...

Page 17: ...02 2000 1 7 DocuPrint N2025 N2825 1 4 Service Call Procedures Initial Issue Figure 3 Figure 4 Figure 5 Figure 6 Figure 7 Figure 8 Figure 9 Figure 10 Figure 11 Figure 12...

Page 18: ...e all required adminis trative tasks 4 Clean the covers and ensure all labels are readable 5 Switch the printer power on If any of the customer selections were changed return them to the customer s pr...

Page 19: ...33 MBF No Paper Sensor 2 34 RAP 34 Tray 1 No Paper Sensor 2 35 RAP 35 Stack Full Sensor 2 36 RAP 36 E5 MBF Extended Insert MBF 2 37 RAP 37 Size Switch 2 38 RAP 38 Registration Clutch 2 39 RAP 39 Turn...

Page 20: ...02 2000 2 2 DocuPrint N2025 N2825 Initial Issue Status Indicator Repair Analysis Procedures...

Page 21: ...ction 3 RAPs will normally isolate a problem to a specific component or subassembly excluding the wire harnesses In the Y N Yes No steps of the RAPs a Yes No response will either lead you to the next...

Page 22: ...02 2000 2 4 DocuPrint N2025 N2825 Introduction Measurements Initial Issue Status Indicator Repair Analysis Procedures...

Page 23: ...me interval after Laser warm up is completed Power Off and On Go to RAP 17 Fuser Failure Power Off On U4 Fuser Fail 1 Fuser temperature drops below the set temperature after the Fuser warm up is compl...

Page 24: ...lock is closed 4 Exit Sensor turns from OFF to ON at Erase Cycle Open Top Cover remove EP Cartridge and remove any paper Go to RAP 11 Paper Jam Open Top Cover Remove Print Car tridge Clear Paper Path...

Page 25: ...eder and remove the sheets Then close the cover Go to RAP 62 Tray 3 misfeed with 2000 Sheet Feeder installed as Tray 3 Tray 3 Jam Open Tray 3 Open Rear TrayDr Clear Paper Path E2 13 E2 1 Misfeed Jam 1...

Page 26: ...ll paper size switches not actuated Install Tray 1 Go to RAP 4 Insert Tray 2 C3 Tray 2 Error Tray 2 is not detected in printer all paper size switches not actuated Install Tray 2 Go to RAP 4 Insert Tr...

Page 27: ...m Controller Board ASIC failure Go to RAP 12 0001 TIMER 4 System Controller Board Timer failure Go to RAP 12 0001 PWPM 5 System Controller Board PWPM failure Go to RAP 12 0001 DMA 5 System Controller...

Page 28: ...stem Controller PWB REP 8 1 3000 Token Ring 3000 Serial 3000 E Net 10 Base 2 16 Replace the appropriate network card PL 9 1 Replace System Controller PWB REP 8 1 5000 Memory None Memory size not large...

Page 29: ...following Measure the AC voltage between AC Line and Neutral between AC Line and Ground and between AC Neutral and Ground The voltage between Line and Neutral and between Line and Ground is 104 to 127...

Page 30: ...oltage between the bottom of Fuse F101 and P J167 pin 3 The voltage matches the line voltage Y N Replace the LVPS REP 8 6 Problem Solved Measure the voltage between LVPS P J162 pin 3 and frame ground...

Page 31: ...Cover Reconnect all the P Js to the LVPS Disconnect the following from the Print Engine Controller PWB P J11 Laser P J21 Print Cartridge Sensor P J14 Toner Sensor P J12 Tray 1 Feed head components Tr...

Page 32: ...r on the LCD increments each time you press and release one of the actuators Y N Go to RAP 37 Check the size cam on the left side of the paper tray The cams are in good condi tion not broken and rotat...

Page 33: ...1 PL 2 2 Remove Tray 1 Manually actuate the Tray 1 No Paper and Low Paper sensors The No Paper and Low Paper Actuators move smoothly Y N Replace the Tray 1 No Paper Actuator REP 2 6 or Low Paper Actua...

Page 34: ...e error code reap pears Y N Problem solved Open the Rear Cover Press and release the Stack Full Actuator The flag of the Stack Full Actuator alternately clears and obscures the detecting points of the...

Page 35: ...and down movement of the paper tray If the problem continues replace the MBF Assembly REP 2 1 Replace with fresh dry paper Remove Tray 1 and remove all paper Open the printer Top Cover remove the Prin...

Page 36: ...edure The paper loaded in the paper tray wrinkled or damaged Y N The paper size used is within specifications Y N Replace with paper meeting size specifications Open the Rear Cover Open the Rear Fuser...

Page 37: ...select Test Print Run 25 prints from Tray 1 When the E4 Exit Jam is displayed there is paper on the Exit Sensor Y N Select Component Test and scroll to Sensor Input test Press the Enter Key 4 Actuate...

Page 38: ...connected to the rear of the System Control ler PWB Remove the Left Side Cover REP 1 1 Remove all options from the System Control ler PWB Switch the printer power on The printer boots up correctly an...

Page 39: ...open Dis connect P J21 from the Print Engine Controller PWB Open and close the Top Cover Check for continuity between J21 4 and J21 3 and J21 2 and J21 1 as you lift and lower the Print Cartridge Ther...

Page 40: ...REP 5 1 Manually rotate the rotor of the Motor clock wise The rotor of the Main Motor rotates smoothly Y N Replace the Main Motor REP 6 2 Replace the Fuser Assembly REP 5 1 Replace the Print Cartridge...

Page 41: ...eft Side Cover REP 1 1 Remove the Print Engine Controller PWB Cover REP 8 5 Disconnect P J11 from the Print Engine Controller PWB Switch the printer power on Check the voltage between P11 7 and P11 8...

Page 42: ...under IDT Diagnostics The data is set properly Y N The incorrect data is read only Y N Set the data to the default value Replace the Print Engine Controller PWB REP 8 5 Go to RAP 44 RAP 20 Fan Abnorma...

Page 43: ...User Menus select Tray Menu then select MBF Size The paper size displayed on the LCD matches the size actually in the MBF Y N Enter the User Menu and select Tray Menu Scroll to MBF size Set MBF size t...

Page 44: ...ts Config Sheet or Demo Page and inspect the print quality The print quality meets specifications Y N Go to IQ RAP 1 Remove Tray 1 Remove the MBF REP 2 1 Enter Diagnostics and select Component Test Sc...

Page 45: ...voltage on P J3 between pins 1 and 2 if there are no options installed follow the No path The voltage is 3 3VDC Y N Replace the System Controller PWB REP 8 1 Switch the printer power off Reinstall th...

Page 46: ...ower off Reconnect P J18 to the System Controller PWB Switch the printer power on Check the voltages between the pins listed in Table 1 and frame ground All the voltages listed in the column with P J1...

Page 47: ...The printer generates test prints Y N Switch the printer power off Disconnect P J168 from the LVPS Assembly Switch the Main Power on Check the voltage between P161 pin 10 and frame ground The voltage...

Page 48: ...30 P J21 Print Cartridge Sensor RAP 13 P J14 Toner Sensor RAP 42 P J12 Tray 1 Feed head components Tray 1 Low Paper Sensor RAP 21 P J22 Registration Clutch RAP 38 P J13 Feeder 2 3 PL 11 1 P J17 Fuser...

Page 49: ...the LVPS REP 8 6 Replace the Print Engine Controller PWB REP 8 5 Replace the LVPS REP 8 6 With the Top Cover Interlock still cheated Enter Diagnostics and select the Component Test Scroll to Main Mot...

Page 50: ...the Lower Rear Cover REP 1 7 Discon nect P J16 from the Print Engine Controller PWB Measure the resistance between pin 5 of the disconnected plug and P J161 pin 10 on the LVPS There is continuity betw...

Page 51: ...inuity between P J172 pin 3 and both sides of the Rear Cover Interlock Switch Y N Repair or replace the Fuser Wiring Harness PL 9 2 or replace the Rear Cover Inter lock Switch as necessary PL 9 2 Repl...

Page 52: ...per from the MBF Enter Diagnostics and select Compo nent Test Scroll to Sensor Input test and press Enter 4 Actuate and deactuate the MBF No Paper Sensor Actuator The number on the LCD increments each...

Page 53: ...6 and frame ground Both voltages are 3 28VDC Y N Replace the Print Engine Controller PWB REP 8 5 WARNING P12 pin 10 is a 24VDC supply line if accidently shorted to pin 9 you will destroy the Print Eng...

Page 54: ...the voltage between P J16 pin 4 and frame ground The voltage is 3 3VDC Y N Replace the LVPS REP 8 6 Replace the Print Engine Controller PWB REP 8 5 Switch the printer power off Reconnect P J19 to the...

Page 55: ...Extend the MBF and inspect the MBF Home Switch The MBF Home Switch is in good con dition and the actuator moves freely Y N Replace the MBF Home Switch REP 3 7 Enter Diagnostics and select Component T...

Page 56: ...ages on P J13 pin 5 as you actuate the switches see Table 1 All voltages are correct Y N Check for continuity between P J13 pin 5 Print Engine Controller PWB and P J131 pin 5 and between P J131 pin 5...

Page 57: ...C Y N Replace the LVPS REP 8 6 Replace the Print Engine Controller PWB REP 8 5 Switch the printer power off Reconnect P J22 Enter Diagnostics and select Component Test Scroll to Reg Clutch Measure the...

Page 58: ...r PWB and frame ground The voltage is 24VDC Y N Measure the voltage between P J16 pin 9 and frame ground The voltage is 24VDC Y N Replace the LVPS REP 8 6 Replace the Print Engine Controller PWB REP 8...

Page 59: ...urn Roll Clutch and press Enter Scroll to Tray 1 Feed Sol and press Enter A sheet of paper is fed from Tray 1 to the Registration Rolls Y N Replace the Tray 1 Feed Solenoid REP 2 9 Problem solved RAP...

Page 60: ...cartridge is installed Y N Replace the Right Print Cartridge Guide Assembly REP 7 2 or the Print Cartridge PL 8 1 as necessary Inspect the Seal Guide on the rear end of the Right Print Cartridge Guid...

Page 61: ...r at least twenty feet away from other devices The Electrical Noise problem is still present Y N Problem solved Check the AC wall outlet and power cord see RAP 1 The AC wall outlet is correctly wired...

Page 62: ...sembly REP 5 1 Paper Transport Assembly REP 4 1 HVPS Harness Assembly PL 9 2 Replace the HVPS PWB Assembly REP 8 2 RAP 45 0101 DIMM 1 Procedure Switch off the printer power Remove the Left Side Cover...

Page 63: ...System Controller PWB and go to Final Actions Replace the System Controller PWB REP 8 1 Replace the DIMM PL 9 1 Replace the System Controller PWB REP 8 1 RAP 47 0101 DIMM 3 Procedure Switch off the pr...

Page 64: ...02 2000 2 46 DocuPrint N2025 N2825 RAP 46 RAP 47 Initial Issue Status Indicator Repair Analysis Procedures...

Page 65: ...r Diagnostics and select Test Print and run a test print from the problem Tray The LCD displays a C5 error code Y N Go to RAP 5 The paper is curled damaged or damp Y N The paper size is within specifi...

Page 66: ...ge between P133 pin 1 and frame ground and between P133 pin 3 and frame ground Both readings are 3 2VDC Y N Replace the Feeder PWB REP 11 8 Switch the printer power off Reconnect P J133 Switch the pri...

Page 67: ...e Feeder Harnesses P J132 to P J131 and P J131 to P J13 Repair or replace as necessary PL 11 3 Replace the Feeder PWB REP 11 8 Switch the printer power off Reconnect P J133 Enter Diagnostics and selec...

Page 68: ...and P132 11 P13 13 and P132 12 P13 14 and P132 13 P13 15 and P132 14 There is continuity between all pins measured Y N Repair or replace the harness between P J13 and P J131 PL 9 1 or between P J131...

Page 69: ...ou actuate and deactuate the sen sor Y N Switch the printer power off Remove the Left Side Cover REP 1 1 and the Print Engine Controller PWB Cover REP 8 5 Disconnect P J17 from the Print Engine Contro...

Page 70: ...ator PL 11 2 Enter Diagnostics and select Component Test Scroll to Sensor Input test and press Enter Press and release the Pre Registration Actuator The number on the LCD increments each time you pres...

Page 71: ...and frame ground and between P133 pin 6 and frame ground Both readings are 3 2VDC Y N Replace the Feeder PWB REP 11 8 Switch the printer power off Reconnect P J133 Switch the printer power on Measure...

Page 72: ...02 2000 2 54 DocuPrint N2025 N2825 RAP 56 Initial Issue Status Indicator Repair Analysis Procedures...

Page 73: ...nt Engine Control ler PWB Switch the printer power on Check the voltage between P J19 pin 5 and frame ground The voltage is 3 3VDC Y N Replace the Print Engine Controller PWB REP 8 5 Switch the printe...

Page 74: ...and select Component Test Scroll to Sensor Input test and press Enter Actuate and deactuate the Stack Full Sensor Actuator The number on the LCD increments each time you press and release the actuato...

Page 75: ...5 Disconnect P J19 from the Print Engine Controller PWB Switch the main power on Measure the voltage between P19 pin 4 on the Print Engine Controller PWB and frame ground The voltage is 3 3VDC Y N Rep...

Page 76: ...02 2000 2 58 DocuPrint N2025 N2825 RAP 59 RAP 60 Initial Issue Status Indicator Repair Analysis Procedures...

Page 77: ...paper Run a test print The error still occurs Y N Problem solved Pull out the 2000 Sheet Feeder Tray Assembly Check the paper condition and size The paper is dry and the size is within specifications...

Page 78: ...per Link The voltage is 3 2VDC when the link is released and 0 0VDC when the link is pressed Y N Replace the Paper Height Sensor REP 12 17 Replace the Print Engine Controller PWB REP 8 5 Replace the P...

Page 79: ...ne Controller PWB Cover REP 8 5 Disconnect P J13 from the Print Engine Controller PWB and P J604 from the 2000 Sheet Feeder PWB Check continuity between the following pins P601 1 to P13 1 P601 2 to P1...

Page 80: ...een P19 pin 13 and frame ground when the Stack Full Sensor is deactuated and 0 0VDC when actuated Y N Switch the printer power off Open the Rear Cover Disconnect P J527 3 pin con nector on HVPS Cover...

Page 81: ...P 10 1 Rotate the 14 33 Idler Gear counter clockwise manually Observe the correct contact between the 14 33 Idler Gear and the 29 Gear and Offset Gear All of the gears rotate smoothly Y N Replace part...

Page 82: ...ex Interface PWB REP 8 3 Replace the OCT PWB REP 10 14 Switch the printer power off Reconnect P J524 to the OCT PWB Switch the printer power on Measure the voltage between P524 pin 1 and frame ground...

Page 83: ...Replace the OCT PWB REP 10 14 RAP 72 Offset Operation Not Performed Procedure Manually move the Offset Assembly from one side to the other The Offset Assembly moves smoothly Y N Replace the Offset Ass...

Page 84: ...t Test Scroll to Sensor Input test and press Enter On the Duplex Interface PWB measure the voltage between P J504 pin 4 and frame ground There is 3 3VDC between P J504 pin 4 and frame ground when the...

Page 85: ...ars 3 9 Spots 3 9 Other Print Defects 3 10 IQ RAP 1 Light Undertoned Prints 3 10 IQ RAP 2 Blank Prints 3 11 IQ RAP 3 Spots 3 12 IQ RAP 4 Horizontal Scan Deletions 3 13 IQ RAP 5 Vertical Process Deleti...

Page 86: ...02 2000 3 2 DocuPrint N2025 N2825 Initial Issue Image Quality Repair Analysis Procedures...

Page 87: ...ality Checkout Table 1 Image Quality Defect Definitions Defect Definitions Go To LIGHT PRINTS The overall image density is too light IQ RAP 1 BLANK PRINTS Prints with no visible image IQ RAP 2 SPOTS T...

Page 88: ...prints Make five 5 prints of the System Controller Test Print Figure 1 GP 6 1 Discard the first two prints and retain the remaining prints for image quality analysis The Image quality Checkout is use...

Page 89: ...ensity is uniform Y N Go to IQ RAP 12 Uneven Density The prints are too faint Y N The prints are black Y N Go to IQ RAP 11 Background Go to IQ RAP 10 Black Prints Go to IQ RAP 1 Light Prints The Solid...

Page 90: ...l Deletions Figure 1 Line Band or Spot Deletions Fusing Procedure NOTE The operating environment of the printer is from 41o F 5o Celsius at 15 relative humidity to 95o F 35o Celsius at 85 relative hum...

Page 91: ...orners should be uniform in appear ance The three checks arrows 1 2 3 are within specification Y N Go to IQ RAP 18 Resolution The printed test patterns meet the Resolution specification Go to the Regi...

Page 92: ...re 1 Y N Go to IQ RAP 15 Registration The printed test patterns meet the lead edge to trail edge registration specification Go to Skew Figure 1 Registration Lead Edge to Trail Edge Skew Procedure Ente...

Page 93: ...igure 1 Skips Smears Spots Procedure From the menu mode run a Config Sheet Inspect the print for spots Figure 1 Within a 208 x 95 mm square There should be no spots larger than or equal to 0 5 mm visi...

Page 94: ...rint Cartridge ground contact points are clean Ensure there are no obstructions in the Laser path Procedure Load fresh dry paper Run a test print The image density meets specifications Y N Install a n...

Page 95: ...nts Initial Actions Inspect the printer paper path for items such as staples paper clips and paper scraps Check installation of the Print Cartridge Check that the Print Cartridge ground contact points...

Page 96: ...e REP 7 2 Problem solved IQ RAP 3 Spots There are spots of toner randomly scattered on the page Figure 1 Figure 1 Spots Initial Actions Check that the paper supply is clean dry and fresh recycled pape...

Page 97: ...ly light Horizontal dele tions extend across the long dimension of the page Figure 1 Figure 1 Horizontal Deletions Initial Actions Check that the paper supply is dry and fresh Inspect the printer pape...

Page 98: ...PS PWB REP 8 2 Right Print Cartridge Guide REP 7 2 BTR Assembly REP 7 7 Paper Transport Assembly REP 4 1 Laser Assembly REP 7 1 Print Engine Controller PWB REP 8 5 Fuser Assembly REP 5 1 MBF Assembly...

Page 99: ...arked with irregular white areas Figure 1 Spot Deletions Initial Actions Check that the paper supply is dry and fresh Inspect the printer paper path for items such as staples paper clips and paper scr...

Page 100: ...e ground contact points are clean Check that the paper is within specifications Inspect the paper path between feed and exit for contamination or obstructions Procedure Enter Diagnostics and select Te...

Page 101: ...ks Initial Actions Check that the paper supply is dry and fresh Inspect the printer paper path for items such as staples paper clips and paper scraps Check installation of the Print Cartridge Check th...

Page 102: ...xit Assembly Remove the Fuser Assembly Turn the Fuser Assembly upside down Rotate the fuser idler gear manually and inspect the Heat Roll Turn the Fuser Assembly right side up Open the fuser jam acces...

Page 103: ...ng in order until the defective component is found BTR Assembly REP 7 7 Fuser Assembly REP 5 1 HVPS PWB REP 8 2 Right Print Cartridge Guide REP 7 2 IQ RAP 10 Black Prints A totally black output print...

Page 104: ...Carefully remove the Print Cartridge and inspect the toner image on the drum just before the transfer area BTR The undeveloped areas of the drum are clean and without background Y N Go to RAP 43 Remo...

Page 105: ...ns Install a new Print Cartridge PL 8 1 Run a Test Print The Test Print output image con tains uneven print Y N Problem solved Go to 1 5 Final Actions Check the Bias Transfer Roll BTR for contaminatio...

Page 106: ...ary Check the feed chute between Tray 2 and Tray 1 Check for obstruc tions or contamination Clean as necessary Check the Tray 1 Lower Turn Rolls Check for obstructions or contam ination Clean or repla...

Page 107: ...paper with fresh dry standard paper Run a Test Print The paper is still dam aged Y N Problem solved Open the Exit Assembly Remove the Fuser Assembly Turn the Fuser Assembly upside down Rotate the fus...

Page 108: ...cification Check that the paper supply is dry and fresh and loaded correctly Check that the Paper Tray guides are set correctly Check that rollers and other components in the paper path are clean and...

Page 109: ...e Print Cartridge PL 8 1 IQ RAP 17 Unfused Image The printed image is not fully fused to the paper The image rubs off easily Figure 1 Figure 1 Unfused Image Initial Actions Check to ensure that the pa...

Page 110: ...5 1 Replace the following in order until the defective component is found Fuser Assembly REP 5 1 Print Engine Controller PWB REP 8 5 Low Voltage Power Supply REP 8 6 IQ RAP 18 Resolution The two pixe...

Page 111: ...REP 5 2 Stack Full Sensor 4 29 REP 5 3 Stack Full Actuator 4 30 REP 5 4 Exit Gate Chute 4 31 REP 5 5 Exit Roll Assembly 4 32 Drive Assembly REP 6 1 Main Gear Drive Assembly 4 35 REP 6 2 Main Motor Ass...

Page 112: ...EP 12 1 Removing Printer from 2000 Sheet Feeder 4 77 REP 12 2 Left Side Cover 4 78 REP 12 3 Upper Rear Cover 4 78 REP 12 4 Lower Rear Cover 4 79 REP 12 5 Right Side Cover 4 79 REP 12 6 Front Cover 4 8...

Page 113: ...e tasks Step by step removal procedures for a specific component or assembly are provided Numbers in the illustrations refer to steps in the procedure For example if step 3 in a procedure instructed y...

Page 114: ...02 2000 4 4 DocuPrint N2025 N2825 Introduction Initial Issue Repair Adjustment...

Page 115: ...Parts List on PL 1 1 Removal WARNING Switch off the power and disconnect the Power Cord 1 Open the Rear Cover 2 Remove the OCT if installed REP 10 1 3 Open the Top Cover and remove the Print Cartridg...

Page 116: ...Cartridge cavity to catch any dropped hardware 4 Remove the Left Side Cover REP 1 1 5 Remove the 8 screws that secure the Top Cover Assembly to the printer Figure 1 6 Remove the two screws that secure...

Page 117: ...F Assembly Door lift slightly and pull the assembly out approximately 2 inches 51 mm 7 Remove the 2 screws that secure the Front Cover to the printer Figure 1 8 Pull the Front Cover out then up to rem...

Page 118: ...printer Remove the Stop per Figure 1 5 Remove the six screws that secure the HVPS Cover to the printer Figure 1 6 Lower the cover and disconnect P J502 and P J505 from the Duplex Interface PWB Fig ure...

Page 119: ...e cover 5 Release the locking tabs and remove the harness from the MBF Cover Figure 1 Figure 1 MBF Gear Cover Replacement 1 Reinstall the components in the reverse order REP 1 9 Rear Cover Parts List...

Page 120: ...02 2000 4 10 DocuPrint N2025 N2825 REP 1 8 REP 1 9 Initial Issue Repair Adjustment...

Page 121: ...front of the cover and rotate the cover clockwise to remove Figure 1 5 Release the harness from the underside of the cover Figure 1 6 Disconnect the in line connector P J121 Figure 1 7 Push the MBF in...

Page 122: ...he back side of the feed rolls indicate direction of rotation REP 2 3 Tray 1 Turn Roll Clutch Assembly Parts List on PL 4 1 Removal WARNING Switch off the power and disconnect the Power Cord 1 Remove...

Page 123: ...Parts List on PL 3 1 Removal WARNING Switch off the power and disconnect the Power Cord 1 Remove the MBF Assembly REP 2 1 2 Remove the MBF Gear Cover REP 1 8 3 Remove the Pick up Spring from the MBF...

Page 124: ...ord 1 Remove the MBF Assembly REP 2 1 2 Remove the MBF Gear Cover REP 1 8 3 Disconnect P J126 from the sensor assembly Figure 1 4 Remove the screw that secures the Tray 1 No Paper Sensor Assembly Brac...

Page 125: ...right and remove the shaft from the MBF Figure 1 6 Remove the screw that secures the support bracket to the MBF Figure 1 Remove the Bracket 7 Insert a screwdriver between the left side of the MBF and...

Page 126: ...MBF Feed Solenoid to the MBF Assembly Figure 1 Figure 1 MBF Feed Solenoid Replacement 1 Reinstall the components in the reverse order REP 2 9 Tray 1 Feed Solenoid Parts List on PL 4 2 Removal WARNING...

Page 127: ...ray 1 Feed Roll Replacement 1 Reinstall the components in the reverse order Note the arrows on the side of the enve lope feed rolls The arrows indicate the direction of rotation NOTE Note the arrows o...

Page 128: ...02 2000 4 18 DocuPrint N2025 N2825 REP 2 10 REP 2 11 Initial Issue Repair Adjustment...

Page 129: ...ve Figure 1 Retard Chute Assembly Replacement 1 Reinstall the components in the reverse order REP 3 2 Rear Chute Assembly Parts List on PL 3 1 Removal WARNING Switch off the power and disconnect the P...

Page 130: ...e left bearing Figure 1 9 Move the Lower Turn Roll Assembly to the left until the right end is free of the assembly Figure 1 10 Lift and remove the Lower Turn Roll Assembly Figure 1 Lower Turn Roll As...

Page 131: ...rd Chute Assembly REP 3 1 9 Remove Front Cover REP 1 4 10 Carefully push down on the locking tab that secures the rod to the paper level actuator Figure 1 11 Remove the paper level assembly from the s...

Page 132: ...3 1 6 From the left side of the printer disconnect P J201 from the Tray 1 Size Sensor Figure 1 7 Remove the six screws that secure the Tray 1 left Guide Assembly to the printer Figure 1 8 Use a small...

Page 133: ...r the cartridge to protect it from light 2 Remove Tray 1 3 Remove the Left Side Cover REP 1 1 4 Remove the MBF Assembly REP 2 1 5 Remove the Retard Chute Assembly REP 3 1 6 Remove Tray 1 Left Guide As...

Page 134: ...02 2000 4 24 DocuPrint N2025 N2825 REP 3 7 Initial Issue Repair Adjustment...

Page 135: ...Disconnect plug P185 R from the top of transformer T503 on the HVPS PWB Figure 1 10 Remove the screw that secures the Detack Saw Wire to the assembly Figure 1 11 Remove the wires from cable clamps 12...

Page 136: ...ly REP 2 1 6 Remove the Left Side Cover REP 1 1 7 Remove the Top Cover Assembly REP 1 3 8 Remove the HVPS Cover REP 1 6 9 Remove the Paper Transport Assembly REP 4 1 10 Note the position of the actuat...

Page 137: ...tal Registration Roll Parts List on PL 5 1 Removal WARNING Switch off the power and disconnect the Power Cord 1 Open the Rear Cover 2 Remove the Fuser Assembly REP 5 1 3 Open the Top Cover and remove...

Page 138: ...from the Registration Roll Figure 1 14 Remove the left and right bearings from the Registration Roll Figure 1 15 Lift the right end of the Registration Roll and remove Figure 1 Figure 1 Rubber Registr...

Page 139: ...erse order NOTE Install the locating pins first REP 5 2 Stack Full Sensor Parts List on PL 6 1 Removal WARNING Switch off the power and disconnect the Power Cord 1 Open and remove the Rear Cover REP 1...

Page 140: ...ews go in the right end of the Lower Exit Chute Assembly Figure 1 REP 5 3 Stack Full Actuator Parts List on PL 6 1 Removal WARNING Switch off the power and disconnect the Power Cord 1 Open the Rear Co...

Page 141: ...t Chute Assembly Figure 1 Remove the assembly 3 Note the position of the gate spring Unhook the gate spring Figure 2 4 Carefully bend the Exit Gate in the middle until the left end is free of the Rear...

Page 142: ...d remove the Gear Z15 from Upper Exit Roll Assembly Figure 3 7 Remove the left and right bearings from the Exit Roll Figure 3 8 Remove the two paper tabs from the shaft Figure 3 9 Move the Exit Roll S...

Page 143: ...02 2000 4 33 DocuPrint N2025 N2825 REP 5 5 Repair Adjustment Initial Issue Figure 4 Lower Exit Roll Assembly Replacement 1 Reinstall the components in the reverse order...

Page 144: ...02 2000 4 34 DocuPrint N2025 N2825 REP 5 5 Initial Issue Repair Adjustment...

Page 145: ...y REP 2 1 7 Remove the Left Side Cover REP 1 1 8 Remove the Top Cover Assembly REP 1 3 9 Loosen the two thumb screws and remove the System Controller PWB Shield Cover Fig ure 1 10 Remove the System Co...

Page 146: ...val WARNING Switch off the power and disconnect the Power Cord 1 Remove the Gear Assembly REP 6 1 2 Remove the three screws that secure the Motor Assembly to the Gear Assembly Figure 1 3 Remove the Mo...

Page 147: ...e Left Side Cover REP 1 1 4 Remove the Top Cover Assembly REP 1 3 5 Remove the screw that secures the Right Side Cover to the Laser Cover Figure 1 6 Remove the Front Cover REP 1 4 7 Remove the six scr...

Page 148: ...sembly REP 7 7 9 Disconnect P J186 R and P J187 W from the HVPS PWB Figure 1 10 Disconnect P J177 and P J178 from the Fuser Interlock Switch Figure 1 11 Disconnect P J162 from the LVPS PWB Figure 1 12...

Page 149: ...if installed 3 Open the Top Cover and remove the Print Cartridge Cover the cartridge to protect it from light 4 Remove the Left Side Cover REP 1 1 5 Remove the Top Cover Assembly REP 1 3 6 Remove the...

Page 150: ...er and disconnect the Power Cord 1 Open the Rear Cover 2 Open the Top Cover 3 Remove the Left Side Cover REP 1 1 4 Remove the Top Cover Assembly REP 1 3 5 Remove the Right Side Cover REP 1 2 6 Remove...

Page 151: ...ssembly and Pin Link from the printer Figure 1 Figure 1 Left Print Cartridge Guide Assembly Replacement 1 Reinstall the components in the reverse order REP 7 7 BTR Assembly Parts List on PL 5 1 Remova...

Page 152: ...02 2000 4 42 DocuPrint N2025 N2825 REP 7 6 REP 7 7 Initial Issue Repair Adjustment...

Page 153: ...the System Controller PWB to the printer Figure 2 6 Slide the System Controller PWB toward the rear of the printer to disconnect P J14 from the Print Engine Controller PWB Figure 2 7 Remove the System...

Page 154: ...ptible to electrostatic discharge Observe all ESD procedures to avoid damage WARNING Turn the power off and disconnect the Power Cord 1 Remove the Rear Cover REP 1 9 2 Remove the HVPS Cover REP 1 6 3...

Page 155: ...Fan Parts List on PL 9 1 Removal CAUTION These components are susceptible to electrostatic discharge Observe all ESD procedures to avoid damage WARNING Switch off the power and disconnect the Power C...

Page 156: ...ntroller PWB Shield Cover and remove the cover Figure 1 3 Remove the four screws that secure the Print Engine Controller PWB Cover Remove the cover Figure 2 4 Disconnect P J11 P J12 P J13 P J14 P J16...

Page 157: ...VPS Assembly to the printer Figure 1 4 Remove the LVPS Assembly Figure 1 Low Voltage Power Supply LVPS Replacement 1 Reinstall the components in the reverse order REP 8 7 LVPS FAN Parts List on PL 9 2...

Page 158: ...e 1 7 Remove the two screws that secure the AC Input PWB to the LVPS Assembly Figure 1 8 Flex the Right Cover out as you remove the AC Input Assembly Figure 1 AC Input Assembly Replacement 1 Reinstall...

Page 159: ...2000 4 49 DocuPrint N2025 N2825 REP 8 9 Repair Adjustment Initial Issue Figure 2 Print Engine Controller PWB Cover Figure 3 5 VDC Power Supply Replacement 1 Reinstall the components in the reverse ord...

Page 160: ...02 2000 4 50 DocuPrint N2025 N2825 REP 8 9 Initial Issue Repair Adjustment...

Page 161: ...Motor Assembly Parts List on PL 13 1 Removal WARNING Switch off the power and disconnect the Power Cord 1 Remove the Duplex Assembly REP 9 1 2 Remove the two screws that secure the Motor Assembly to...

Page 162: ...ly Parts List on PL 13 1 Removal WARNING Switch off the power and disconnect the Power Cord 1 Remove the Duplex Assembly REP 9 1 2 Remove the Exit Motor Assembly REP 9 2 NOTE The type and size of scre...

Page 163: ...ssembly Figure 1 4 Remove the Belt pulley and bearing from the right end of the Roll Assembly Figure 1 5 Remove the Lower Roll Assembly Figure 1 Figure 1 Lower Roll Assembly Replacement 1 Reinstall th...

Page 164: ...tab and lift the Duplex PWB Figure 1 4 Remove the PWB Figure 1 Figure 1 Duplex PWB Replacement 1 Reinstall the components in the reverse order REP 9 8 Drive Motor Assembly Parts List on PL 13 1 Remov...

Page 165: ...OCT straight up and remove Figure 1 4 Remove OCT Solenoid Assembly REP 10 5 if removal is permanent Figure 1 Offset Catch Tray Replacement 1 Reinstall the components in the reverse order REP 10 2 Top...

Page 166: ...ight bracket to disengage the cover from the frame Figure 1 4 Remove the cover Figure 1 Figure 1 OCT Rear Cover Replacement 1 Reinstall the components in the reverse order REP 10 4 Front Cover Parts L...

Page 167: ...eplacement 1 Reinstall the components in the reverse order REP 10 6 Eliminator Assembly Parts List on PL 10 2 Removal WARNING Switch off the power and disconnect the Power Cord 1 Open the OCT Rear Cov...

Page 168: ...or Figure 1 Figure 1 Stack Full Sensor Replacement 1 Reinstall the components in the reverse order REP 10 8 Stack Full Sensor Actuator Parts List on PL 10 2 Removal WARNING Switch off the power and di...

Page 169: ...rom the Offset Motor Assembly Figure 1 Figure 1 Offset Motor Assembly Replacement 1 Reinstall the components in the reverse order REP 10 10 Drive Motor Assembly Parts List on PL 10 2 Removal WARNING S...

Page 170: ...the three upper gears 8 Remove the E ring that secures the Lower Gear 29 Figure 1 Remove the three lower gears 9 Remove the OCT from the printer REP 10 1 10 Remove the E rings and bearings from both...

Page 171: ...the Offset Assembly REP 10 11 7 Remove the E rings and bearings from both ends of the Offset Roller Figure 1 8 Remove the roller Figure 1 Figure 1 Offset Roller Replacement 1 Reinstall the components...

Page 172: ...15 P J517 P J520 and P J524 from the OCT PWB Figure 1 5 Remove the two screws that secure the OCT PWB Figure 1 Remove the PWB Figure 1 OCT PWB Replacement 1 Reinstall the components in the reverse ord...

Page 173: ...or safety reasons have someone assist you in removing the printer and setting it in a safe place 4 Remove the printer Figure 1 Printer Removal Replacement 1 Reinstall the components in the reverse ord...

Page 174: ...screws that secure the Left Cover Figure 1 Remove the cover Figure 1 Left Cover Replacement 1 Reinstall the components in the reverse order REP 11 4 Right Cover Parts List on PL 11 1 Removal WARNING...

Page 175: ...e 1 Remove the cover Figure 1 Rear Cover Replacement 1 Reinstall the components in the reverse order REP 11 6 Drive Assembly Parts List on PL 11 2 Removal WARNING Switch off the power and disconnect t...

Page 176: ...er Drive Motor Replacement 1 Reinstall the components in the reverse order REP 11 8 Feeder PWB Parts List on PL 11 2 Removal CAUTION These components are susceptible to electrostatic discharge Observe...

Page 177: ...ver REP 11 2 4 Remove the Left Cover REP 11 3 5 Disconnect P J13A P J13P and P J135 from the Feed Head Assembly Figure 1 6 Remove the screw that secures the Feed Head to the feeder frame Figure 1 7 Pu...

Page 178: ...replacing the envelope feed rolls rotate the feed roll shaft to access the locking tabs press the locking tabs and remove the rolls Figure 1 Figure 1 Feed Rolls Replacement 1 Reinstall the components...

Page 179: ...e E rings and bearings from the left end of the turn shaft Figure 1 9 Remove the Turn Roll Assembly Figure 1 Figure 1 Turn Roll Assembly Replacement 1 Reinstall the components in the reverse order REP...

Page 180: ...3 Remove the Front Cover REP 11 2 4 Remove the Left Cover REP 11 3 5 Remove the 500 Sheet Feed Head Assembly REP 11 9 6 Remove the Retard Chute REP 11 13 7 Disconnect P J133 and P J138 and harness cli...

Page 181: ...mbly REP 11 9 6 Remove the Retard Chute REP 11 13 7 Carefully push down on the locking tab that secures the rod to the paper level actuator Figure 1 8 Remove the paper level assembly from the stud on...

Page 182: ...Figure 1 Figure 1 Retard Holder Assembly Replacement 1 Reinstall the components in the reverse order REP 11 17 Retard Turn Roll Assembly Parts List on PL 11 2 Removal WARNING Switch off the power and...

Page 183: ...elease the two locking tabs and remove the sensor Figure 1 Figure 1 Paper Size Sensor Replacement 1 Reinstall the components in the reverse order REP 11 19 Paper Tray Sensor Parts List on PL 11 3 Remo...

Page 184: ...t Cover REP 11 3 5 Remove the 500 Sheet Feed Head Assembly REP 11 9 6 Remove the screw that secures the sensor cover Figure 1 Remove the cover 7 Remove the No Paper Actuator REP 11 21 8 Release the Pa...

Page 185: ...etaining clips Figure 1 No Paper Actuator Replacement 1 Reinstall the components in the reverse order REP 11 22 Preregistration Sensor Parts List on PL 11 2 Removal WARNING Switch off the power and di...

Page 186: ...02 2000 4 76 DocuPrint N2025 N2825 REP 11 21 REP 11 22 Initial Issue Repair Adjustment...

Page 187: ...nstalled REP 10 1 3 Remove Tray 1 from the printer 4 Remove the two screws that secure the printer Figure 1 NOTE For safety reasons have someone assist you in removing the printer and setting it in a...

Page 188: ...of the cover out and up to remove Figure 1 Figure 1 Left Side Cover Replacement 1 Reinstall the components in the reverse order REP 12 3 Upper Rear Cover Parts List on PL 12 1 Removal WARNING Switch...

Page 189: ...e screws that secure the Lower Rear Cover Figure 1 3 Remove the cover Figure 1 Figure 1 Lower Rear Cover Replacement 1 Reinstall the components in the reverse order REP 12 5 Right Side Cover Parts Lis...

Page 190: ...e cover out and up to remove Figure 1 Figure 1 Front Cover Replacement 1 Reinstall the components in the reverse order REP 12 7 Tray Assembly Parts List on PL 12 4 Removal WARNING Switch off the power...

Page 191: ...that secure the Left Foot Figure 1 4 Remove the foot Figure 1 Figure 1 Left Foot Replacement 1 Reinstall the components in the reverse order REP 12 9 Right Foot Parts List on PL 12 1 Removal WARNING S...

Page 192: ...ure 1 3 Remove the four screws that secure the PWB Figure 1 4 Remove the PWB Figure 1 Figure 1 2000 Sheet Feeder PWB Replacement 1 Reinstall the components in the reverse order REP 12 11 Tray Lift Mot...

Page 193: ...ensor Replacement 1 Reinstall the components in the reverse order REP 12 13 Casters Parts List on PL 12 2 Removal WARNING Switch off the power and disconnect the Power Cord 1 Remove the Printer 500 Sh...

Page 194: ...nnector to the frame Figure 1 7 Guide the harness through the holes in the frame as you remove it Figure 1 Figure 1 Harness Assembly Replacement 1 Reinstall the components in the reverse order REP 12...

Page 195: ...n the roll you wish to change Fig ure 1 5 Slide the roll off the end of the shaft Figure 1 Figure 1 Feed Nudger and Retard Roll Replacement 1 Reinstall the components in the reverse order REP 12 17 Pa...

Page 196: ...d Motor Assembly 5 Disconnect P J609 from the Feed Motor Assembly Figure 1 Figure 1 Paper Feed Motor Assembly Replacement 1 Reinstall the components in the reverse order REP 12 19 Link Stopper Parts L...

Page 197: ...that secure the sensor Figure 1 Remove the sensor Figure 1 No Paper Sensor Replacement 1 Reinstall the components in the reverse order REP 12 21 No Paper Sensor Actuator Parts List on PL 12 3 Removal...

Page 198: ...connect the Power Cord 1 Open the 2000 Sheet Feeder Tray Assembly until it stops 2 Remove all paper from the tray 3 Press the Side Guide Latch and lift the guide to remove Figure 1 Replacement 1 Insta...

Page 199: ...ING Switch off the power and disconnect the Power Cord 1 Open the 2000 Sheet Feeder Tray Assembly until it stops 2 Remove the two screws that secure the Wire Cover to the Tray Assembly Figure 1 3 Pull...

Page 200: ...aft Cover Assembly Replacement 1 Reinstall the components in the reverse order REP 12 25 Drive Shaft Assembly Parts List on PL 12 4 Removal WARNING Switch off the power and disconnect the Power Cord 1...

Page 201: ...ARNING Switch off the power and disconnect the Power Cord 1 Remove the 2000 Sheet Feeder Tray Assembly REP 12 7 2 Remove the Shaft Cover Assembly REP 12 24 3 Remove the Brake Assembly REP 12 26 4 Remo...

Page 202: ...at the top of the pulleys Figure 1 2 Reinstall the components in the reverse order 3 The longer wire goes to the front of the tray REP 12 29 Retard Assembly Parts List on PL 12 3 Removal WARNING Swit...

Page 203: ...02 2000 4 93 DocuPrint N2025 N2825 REP 12 29 Repair Adjustment Initial Issue Figure 2 Retard Assembly Replacement 1 Reinstall the components in the reverse order...

Page 204: ...02 2000 4 94 DocuPrint N2025 N2825 REP 12 29 Initial Issue Repair Adjustment...

Page 205: ...the adjustment below 7 Repeat steps 1 through 6 for each paper tray Adjustment 1 Enter Diagnostics and select NVM Config 2 Enter the NVM Password 0734 3 Scroll to process Process Tray X or scan Scan T...

Page 206: ...02 2000 4 96 DocuPrint N2025 N2825 ADJ 1 1 Initial Issue Repair Adjustment...

Page 207: ...PL 6 2 Fuser 5 12 Frame Drives PL 7 1 Frame Drives 5 13 Xerographics PL 8 1 Xerographics 5 14 Electrical PL 9 1 Electrical 5 15 PL 9 2 Electrical 5 16 Offsetting Catch Tray PL 10 1 Offsetting Catch Tr...

Page 208: ...02 2000 5 2 DocuPrint N2025 N2825 Initial Issue Parts list...

Page 209: ...eneral Procedures Information Section lists the name and purpose of the Tag In some cases you will go to the parts lists and find a part number listed as with Tag Go to the Change Tag Index for a desc...

Page 210: ...0 Latch right 11 Latch left 12 Tray Guide right 13 Tray Guide left 14 Tray Extension 15 50E88420 Tray Stopper 16 101K31281 Control Panel Assembly 17 48E64122 Right Cover 18 Front Cover 19 48E64102 Low...

Page 211: ...de 11 Plate End Guide Spring 12 End Plate Guide 13 Tray 1 Long Housing 14 Rack 15 Pinion 16 Bottom Cover Long 17 Sector Gear Long 18 Idler Gear 19 End Guide Lock 20 Tray 1 Cover 21 Size Cam Long 22 Pi...

Page 212: ...ight 8 Spring 9 Ground Spring 10 End Guide 11 Spring Plate End Guide 12 End Plate Guide 13 Tray 1 Short Housing 14 Rack 15 Pinion 16 Bottom Cover Short 17 Sector Gear Short 18 Idler Gear 19 End Guide...

Page 213: ...O item 8 14 Retard Arm P O item 8 15 Turn Gear left P O item 8 16 600K72189 Tray 1 Guide Assembly right includes 5 6 17 19 17 Tray 1 Guide right P O item 16 18 GG Actuator 19 GG Spring 20 32K93788 Tr...

Page 214: ...aring 8 12 3K85941 Latch Assembly right 13 121K20060 Tray 1 Turn Roll Clutch 14 59K13064 Turn Roll Assembly Tray 1 15 Bracket 16 Tray 1 Pick Up Gear 17 MBF Idle Gear 1 18 Tray 1 Core Roll 19 59K11930...

Page 215: ...or Assembly includes13 15 13 Tray 1 No Paper Actuator 14 19K94931 No Paper Sensor 15 Tray 1 Sensor Holder 16 50E89012 MBF Door 17 600K72210 MBF Lo No Paper Sensor includes 9 18 20 18 No Low Sensor Spr...

Page 216: ...Sensor Spring 7 Registration Spring 8 Registration Gear Rubber 9 Right Bearing Rubber 10 Registration Gear Metal 11 Metal Bearing 12 Registration Roll Rubber 13 Registration Roll Metal 14 Left Bearin...

Page 217: ...s 14 Duplex Bearing 15 Full Stack Sensor Holder P O item 31 16 Full Stack Sensor P O item 31 17 Full Stack Actuator P O item 31 18 162K43700 Full Stack Sensor Harness 19 Exit Gate Spring 20 Exit Gate...

Page 218: ...Part Description 1 802K04575 Rear Cover Assembly 2 Exit Strap Kit 2 pieces 3 Exit Spring Ground 4 Exit Plate Ground 5 109R00481 Fuser Assembly 110V customer purchase 109R00482 Fuser Assembly 220V cus...

Page 219: ...Clamp 8 Clamp 9 Clamp 10 Drive Gear Assembly includes 4 11 12 11 7K84845 Motor Assembly includes19 20 P O item 10 12 Main Drive Motor Gear Assembly P O item 10 13 OCT Bush Harness 14 HV Bush 15 OCT Br...

Page 220: ...bly P O item 5 9 Guide Seal P O item 5 10 Developer Plate P O item 5 11 Xerographic Plate P O item 5 12 Print Cartridge Guide Right P O item 5 13 29E29870 Hinge Pivot Pin P O item 21 14 12K93720 Acces...

Page 221: ...640 Feeder Harness Assembly Tray 2 3 J13 P131 17 162K42820 System Controller PWB to User Interface Harness Assembly J18 J421 18 162K42880 Harness Assembly Laser NS J11 J112 J114 19 Harness Assembly 20...

Page 222: ...J3 4 162K42800 System Controller Harness Assembly 5V J169 J168 J13 5 127E81781 LVPS Exhaust Fan 6 Inlet Assembly includes 11 12 13 7 177K99110 Power Cord US 8 Fuse 9 110E98300 Rear Cover Fuser Interl...

Page 223: ...Top Cover 3 3E47341 Paper Weight 4 48K76362 Rear Cover Assembly includes 5 8 5 Rear Cover 6 Holder Magnet 7 Turn Pinch Roll 8 OCT Pinch Spring 9 1E39851 Strap 10 OCT Sub Assembly same as PL 14 2 item...

Page 224: ...bly includes 11 14 11 Offset Chute Assembly 12 Exit Bearing 13 Offset Roll 14 Offset Shaft 15 OCT Chute 16 162K47140 OCT Motor Harness Assembly J517 J518 17 127K24581 Offset Motor Assembly 18 Spring S...

Page 225: ...1 Rear Cover Assembly includes 3 10 3 Latch P O item 2 4 802E03102 Front Cover P O item 2 5 802E03081 Left Cover P O item 2 6 Rear Cover P O item 2 7 19K94731 Pinch Roll Assembly includes 8 10 P O ite...

Page 226: ...13 600K73122 Feed Roll Assembly includes 14 17 14 600K73132 Envelope Feed Roll Assembly 15 59K14640 Feed Roll 16 Core Roll 17 Pick Up Shaft 18 Pick Up Gear 19 809E15350 Pick Up Spring 300 20 121K18810...

Page 227: ...P O Item 7 12 19K94613 Retard Holder Assembly P O Item 7 13 Retard Arm P O Item 7 14 Turn Gear Left P O Item 7 15 600K72189 Guide Assembly Right includes 16 18 16 Guide Right 17 Paper Level Actuator 1...

Page 228: ...e Cover Assembly 3 2000 Sheet Feeder R H Cover Assembly 4 Folder Magnet 5 48K77533 2000 Sheet Feeder Rear Cover Door Assembly 6 802K05400 Rear Bottom Cover 7 48K77451 Right Side Cover Assembly 8 48K69...

Page 229: ...ay Lift Motor Assembly 7 2000 Sheet Feeder PWB Bracket 8 Tray Guide 9 110E93440 A4 Paper Sensor 10 Clamp 11 17E91980 Caster 12 17E91970 Locking Caster 13 600K78420 Roller Kit 14 162K43610 2000 Sheet F...

Page 230: ...er Feed Bearing 14 Gear 50T P O Item 35 15 Gear 22T P O Item 35 16 Gear 47T P O Item 35 17 127K24911 Feed Motor Assembly 18 162K47530 2000 Sheet Feeder Feed Motor Harness Assembly J606 J609 19 600K784...

Page 231: ...Drive Shaft Assembly P O item 30 15 7E55100 Bevel Gear P O item 30 16 Bearing P O item 30 17 Gear Bracket 18 Elevator Shaft Assembly P O item 29 19 Cable Pulley P O item 29 20 Gear 33 P O item 29 21 3...

Page 232: ...P O item 28 13 Duplex Pinch Spring 14 Duplex Roll Assembly Upper P O item 28 15 Duplex Top Bracket 16 Duplex Bracket Right 17 Exit Bearing 18 Synchronous Pulley 19 Collar 20 23E15680 Duplex Drive Belt...

Page 233: ...ansportation 6 56 GP 5 3 Print Image Creation 6 57 GP 5 4 Drive Power Transmission 6 58 GP 5 5 Drive Power Transmission to the MBF Feed Roll Assembly or CST 1 of 2 6 59 GP 5 6 Drive Power Transmission...

Page 234: ...02 2000 6 2 DocuPrint N2025 N2825 Initial Issue General Procedures Information...

Page 235: ...space electrical or environmental problems call for management or sales assistance as needed Tools and consumables contains a listing of the required tools and supplies needed to correctly repair and...

Page 236: ...02 2000 6 4 DocuPrint N2025 N2825 GP 1 1 Initial Issue General Procedures Information...

Page 237: ...1 Printing Speed for the First Sheet Out Table 7 7 2 Consecutive Printing Speed after the First Sheet Out Table 8 8 Printing Media Feeding Means 8 1 Long Cassette 500 Sheet Universal Cassette Standard...

Page 238: ...guaranteed in a 4 mm border from all edges in the printable area Paper storing capacity MBF Feeder 1 Feeder 2 Feeder 3 Optional 150 500 500 500 Sheets of standard paper Xerox 4024DP 20lb paper or FX L...

Page 239: ...20 0 or 35 40 C 5 15 or 80 95 RH Without condensation The assured altitude is 0 3000 m above sea level When transported by air in a cargo room pressurized over 70 93 kPa the assured altitude is 0 150...

Page 240: ...r safety regulations and standards 100 120V Version UL 1950 3rd Edition CSA C22 2 No 950 M95220 240V Version IEC60950 2nd Edition CE Directive Nordic Agency Approvals NEMKO SEMKO SETI and DEMKO Table...

Page 241: ...4 Legal 14 SEF 355 6 215 9 Legal 13 SEF 330 2 215 9 Letter SEF 279 4 215 9 Letter LEF 279 4 215 9 Executive LEF 266 7 184 2 Statement LEF 215 9 139 7 A3 SEF 420 297 B4 SEF 364 257 A4 SEF 297 210 A4 L...

Page 242: ...gsm White Nekosa m 80 gsm 3R9xxxx RX80 m 3 R90 120 m 3 R90 061 m Re d 3R9 0208 Black 3R90 008 m3R 9000 0 90 gsm White Nekosa m m m m m 90 gsm 3R91854 RX90 m3R9 1854 Table 14 Printing Accuracy Item Acc...

Page 243: ...p to two assemblies may be added NOTE In the pages that follow the cassette paper supply inside the base engine is called Tray 1 the 500 Sheet Feeder immediately below the base engine Tray 2 the 500 S...

Page 244: ...paper cassettes are capable of supplying to the feeder assembly A circle indicates a paper size that may be used 1 5 Replacement Parts Although we make no recommendations as to parts to be replaced a...

Page 245: ...ed and using standard A4 size sheets During standby 35 0 dB with MBF assembly closed and using standard A4 size sheets NOTE The noise levels without the options installed are as follows During printin...

Page 246: ...aper and then ejects the sheet into the tray Prints made in the duplex mode are called duplex prints 1 4 2 Duplex Print Processing There are two types of duplex printing producing different page seque...

Page 247: ...s we expect the replacement interval for users of nonstandard sizes A3 sheets etc to be less than half that for users of standard A4 landscape sheets Note that duplex printing is counted as two pages...

Page 248: ...ifications 1 2 1 Power Supply 1 3 Physical Specifications 1 3 1 OCT Assembly Dimensions and Weight 1 4 Function 1 4 1 OCT Function 1 4 2 Offset Function 1 5 Paper 1 5 1 Paper Sizes 1 6 Periodical Repl...

Page 249: ...5 Paper 1 5 1 Paper Sizes The paper sizes available for the offset print are shown in Table 1 NOTE A circle indicates a supported paper size mode combination 1 6 Periodical Replacement Parts Although...

Page 250: ...Characteristics 1 2 1 Power Supply 24V DC and 3 3V DC are supplied from the Print Engine Controller PWB directly or through the PWB Feeder 2 1 3 Mechanical Characteristics 1 3 1 Dimensions and Weight...

Page 251: ...02 2000 6 19 DocuPrint N2025 N2825 GP 3 1 General Procedures Information Initial Issue GP 3 1 Control Panel Hardware Figure 1 Control Panel Control Panel Character Set...

Page 252: ...6 20 DocuPrint N2025 N2825 GP 3 1 Initial Issue General Procedures Information The International Character set supported by the N2025 N2825 Control Panel Display Figure 2 Figure 2 Control Panel Charac...

Page 253: ...to bottom unless a higher priority message is displayed This will preempt menu navigation Menu scrolling is available with out going to the Off line state Scrolling wraps such that if the displayed me...

Page 254: ...press sequence This sequence assumes starting from an On line Ready state Value Down If in the menu system and an item is displayed this key causes the Control Panel to scroll through the values for...

Page 255: ...resses The following examples illustrate the menu navigation and display message sequences that take place when setting default parameters Example 1 and when involving a printer action Example 2 Examp...

Page 256: ...el when locked Job Menu Password Menu Tray Menu Print Menu Reset Menu GP 3 3 Menu Maps This chapter shows the menu structure in graphical format Refer to Chapter 5 for an explana tion of the items in...

Page 257: ...02 2000 6 25 DocuPrint N2025 N2825 GP 3 3 General Procedures Information Initial Issue Figure 2 Password Menu...

Page 258: ...02 2000 6 26 DocuPrint N2025 N2825 GP 3 3 Initial Issue General Procedures Information Figure 3 Tray Menu...

Page 259: ...02 2000 6 27 DocuPrint N2025 N2825 GP 3 3 General Procedures Information Initial Issue Figure 4 PCL Menu...

Page 260: ...02 2000 6 28 DocuPrint N2025 N2825 GP 3 3 Initial Issue General Procedures Information Figure 5 System Menu...

Page 261: ...02 2000 6 29 DocuPrint N2025 N2825 GP 3 3 General Procedures Information Initial Issue Figure 6 Parallel Menu Figure 7 Serial Menu...

Page 262: ...02 2000 6 30 DocuPrint N2025 N2825 GP 3 3 Initial Issue General Procedures Information Figure 8 USB Menu...

Page 263: ...02 2000 6 31 DocuPrint N2025 N2825 GP 3 3 General Procedures Information Initial Issue Figure 9 Ethernet Menu...

Page 264: ...02 2000 6 32 DocuPrint N2025 N2825 GP 3 3 Initial Issue General Procedures Information Figure 10 Token Ring Menu...

Page 265: ...02 2000 6 33 DocuPrint N2025 N2825 GP 3 3 General Procedures Information Initial Issue Figure 11 Novell Menu...

Page 266: ...02 2000 6 34 DocuPrint N2025 N2825 GP 3 3 Initial Issue General Procedures Information Figure 12 Print Menu Figure 13 Reset Menu...

Page 267: ...e All Jobs Reset Menu selection to delete all Secure and Proof jobs from the disk The display indicates Please Wait on the bottom line while this action is being processed and returns to ready when th...

Page 268: ...t the method used to assign the IP address including Subnet Mask and Default Gateway Job Menu Menu selection to invoke the Job Menu The Job Menu allows the user to cancel the job currently processed b...

Page 269: ...PCL Menu Pitch Menu setting for the pitch when the default font already selected is a scalable fixed pitch font Point Size Menu setting in PCL for the point size when the default font already selected...

Page 270: ...the USB port XIE Menu setting to select the default image resolution enhancement mode used in PCL and PostScript GP 3 5 Non Menu Control Panel States Printer States After power is turned on the printe...

Page 271: ...input data for current job 3 Remove formatted pages from IOT print queue 4 Stop processing multiple Print Quantity of current page 5 Discard input data until end of job is detected 6 Force end of job...

Page 272: ...he host interfaces is disabled in this mode This mode is persistent across power cycles until canceled via the procedure described in sec 5 under Demo Mode Details of the Demo Page s contents and assi...

Page 273: ...itial Issue OFF ON 600 OFF ON 600 OFF ON 1200 Quality 1200 OFF ON 600 ON OFF 600 ON OFF 600 ON OFF 1200 Quality 1200 OFF OFF 1200 ON ON 600 OFF ON 600 ON ON 1200 Quality 1200 OFF ON 600 Table 4 Imagin...

Page 274: ...02 2000 6 42 DocuPrint N2025 N2825 GP 3 5 Initial Issue General Procedures Information...

Page 275: ...onboard Ethernet failure IOT Communication 1000 1000 IOT 8 System Controller PWB IOT handshake failure Hard Disk 0010 0010 DISK 9 Hard disk failure DIMM 0101 0101 DIMM1 10 DIMM board 1 failure DIMM 2...

Page 276: ...nd options motors clutches etc Table 1 summarizes the operation of the Control Panel keys for entering IOT diagnostics The IOT diagnostic mode menu has the following selections COMPONENT TEST NVM CONF...

Page 277: ...6 45 DocuPrint N2025 N2825 GP 4 3 General Procedures Information Initial Issue The following table summarizes the operation of the Control Panel keys in IOT Diagnostics Mode Figure 1 Figure 1 Diagnost...

Page 278: ...le selections in the selected menu above Item Up Item Down 2 6 With Test Print selected scrolls between Input Tray Output Tray Duplex Tray Print Pattern Value Up Value Down 3 7 Input Tray scrolls thro...

Page 279: ...e 22 Scan MBF 4 Read Write 23 Print Speed 0 28 ppm 1 20 ppm Read Table 2 NVM Table Menu Seq Menu Selection Default Read Write Table 1 Component Key Table Key Numbers Actions Enter Diagnostics Item Up...

Page 280: ...ivate the fuser reset function If keys 0 and 5 are not pressed within 5 seconds of the IOT message printer will go to the normal boot process 5 Wait for message Reset Completed Please reboot to appear...

Page 281: ...ICE sub menu password protected containing the following Print System Controller Test Pattern selected from any input output sources Hex Dump Error Log enablement and print capability Active Faults Fa...

Page 282: ...02 2000 6 50 DocuPrint N2025 N2825 GP 4 8 Initial Issue General Procedures Information...

Page 283: ...le toner image 4 Transfer Transfers the toner image from the drum surface to the paper 5 Detack Partially neutralizes the charge on the paper to allow the paper peel off the drum surface 6 Fusing Perm...

Page 284: ...The discharge occurs in the very small gaps between the BCR and the drum surface Any unevenness in the charge on the drum surface resulting from the previous cycle is leveled by the AC discharge betwe...

Page 285: ...agnetic Roll into a very thin layer with a silicone rubber blade The toner is given a negative electric charge by the friction with the silicone rubber As the Magnet Roll rotates the toner is transpor...

Page 286: ...e BTR Bias Transfer Roll applies a positive charge to the back side of the paper when the paper travels between the BTR and the drum The negatively charged toner image transfers from the drum surface...

Page 287: ...the paper to neutralize the positive charge that was applied by the BTR By this neutralization of charge the attrac tive force which causes the paper to stick to the drum surface disappears and the p...

Page 288: ...p is collected in the used toner compart ment separate from the fresh toner compartment The transfer rate is greater than 90 but varies according to the image coverage and the environmental conditions...

Page 289: ...the host com puter through the parallel port Both types of data are referred to as host data The Controller buffers the host data in rasterized bit image data or converted host data in a PDL Page Des...

Page 290: ...ser Assembly The drive power transmitted to the P H Assembly is then transmitted through the Gear MBF IN to the MBF Feed Roll Assembly the Roll Assembly Feed ENV and the Turn Roll Assembly The drive p...

Page 291: ...the MBF Feed Solenoid or CST is actuated the MBF Pick Up Gear or CST is pulled into engagement by the Spring Pick Up or the Spring and rotates one turn Then it disengages from the Gear MBF IN Driven...

Page 292: ...utch Assembly of the Turn Roll Assembly through the Gear Assembly Main the Gear MBF IN the Gear Idle MBF 1 and the Gear Idle MBF 2 Figure 1 When the Turn Clutch Assembly is activated the drive power i...

Page 293: ...Clutch through the Gear Assembly Main Figure 1 Figure 2 When the Registration Clutch is activated the drive power is transmitted through the Registra tion Clutch to the Rubber Registration Gear the Ru...

Page 294: ...ssion to the Drum and the BTR Assembly The drive power generated by the Motor Main is transmitted to the Drum in the Print Cartridge through the Main Gear Assembly Figure 1 Figure 2 The drive power is...

Page 295: ...xit Roll Assembly The drive power generated by the Main Motor is transmitted to the Fuser through the Main Gear Assembly Figure 1 Figure 2 The drive power transmitted to the H R Gear is further transm...

Page 296: ...nd holds the paper stack in place in the front and rear direction When the Guide End is moved to come into contact with the rear side of paper stack the Cam Size at the left side of the Cassette Assem...

Page 297: ...te the longer arm of the actuator which end contacted on the Latch Assembly is pushed up by the Latch Assembly and the shorter arm opposite side of the fulcrum is pushed down and actuates the Low Pape...

Page 298: ...After one revolu tion the MBF Pick Up Gear disengages from the Gear MBF IN because of its sector shaped cutout and is latched by the pawl of the Solenoid Feed CST Turn Roll Assembly The rotation of t...

Page 299: ...to stop the rotation of the Turn Roll Assembly and thereby keeps the pre fed paper waiting just before the Registration Sensor and then actuates the Turn Clutch Assembly again when it receives the su...

Page 300: ...Metal Registration Roll and Rubber Registration Roll The rotation of these Rolls is controlled by means of the Registration Clutch so as to register the paper with the image on the drum Registration...

Page 301: ...sensor is used to maintain the temperature of the Heat Roll sur face within the specified range by switching the power to the Heater Rod on and off The signal is also used for the first stage overhea...

Page 302: ...02 2000 6 70 DocuPrint N2025 N2825 GP 5 15 Initial Issue General Procedures Information Figure 1 Fuser Assembly Figure 2 Fuser Assembly...

Page 303: ...mbly Includes five drive gears and transmits the drive power that is transmitted from the Motor Main through the Gear Assembly Main to the Gear MBF IN Registration Clutch An electromagnetic clutch tha...

Page 304: ...Holds toner on its surface in a thin layer and transports it to the gap between the drum and the Magnet Roll Toner is supplied to the Magnet Roll by the two Agitators inside the Toner Compartment CM...

Page 305: ...the Heater Rod switching circuit and has Main Power Switch connected to it HVPS Assembly Produces high AC and DC voltages applied to charge BCR development Magnet Roll transfer BTR and detack Detack...

Page 306: ...tial Issue General Procedures Information Duplex Interface PWB Supplies DC power to the Duplex Unit and offers the interface port between the Print Engine Controller PWB and the Duplex Unit PWA 5V Sup...

Page 307: ...open or the connector is disconnected the output voltage of the circuit begins to decrease after about 1 minute and the output is stopped To reset this open circuit protection switch off the printer...

Page 308: ...and Tray 2 or 2000 Sheet Feeder are out of paper and Tray 3 is loaded with paper Tray 3 or 2000 Sheet Feeder is selected Print Area The guaranteed print area is the entire page except a 4 mm border on...

Page 309: ...s have been produced in a more than 20 prints job One duplex print is counted as two prints This fuser temperature control switching is not used in the Thick Paper Mode described below The Print Engin...

Page 310: ...bly Dup is actuated during the Erase Cycle It restarts the Erase Cycle when the interlock switches are actuated again or printer power is switched off and back on again The printer does not start an E...

Page 311: ...nter with the optional Duplex Assembly installed Figure 2 Paper Path Components Drive Power Transmission The optional Duplex Assembly has its own motors Motor Assembly Dup and Motor Assembly Exit for...

Page 312: ...agram that shows the gear arrangement of the Duplex Assembly Figure 3 Duplex Assembly Gear Arrangement Figure 4 is a cut away side view of the Duplex Assembly that shows the drive power transmis sion...

Page 313: ...ex Interface PWB Duplex Sensor Assembly Detects the paper between the Duplex Roll Assembly Upper and the Duplex Roll Assembly Lower in the Duplex Assembly Duplex Motor Assembly Generates the drive pow...

Page 314: ...r it has received the SWITCH PRINTING MODE command Figure 8 NOTE For the description of the interface signals Commands and Statuses refer to Control ler in Section 13 Principles of Operation of the Ba...

Page 315: ...the printer Page one image is then printed on side 2 of the sheet 2 Sheet Batch Duplex printing control sequence The first sheet is fed and Page two image is printed on side 1 of the first sheet The s...

Page 316: ...r is transmitted from the Motor Feeder via drive gears and provides the force to drive the paper transport The transmission paths are as shown below Figure 3 Figure 4 Figure 5 Figure 6 NOTE In the pag...

Page 317: ...02 2000 6 85 DocuPrint N2025 N2825 GP 5 22 General Procedures Information Initial Issue Figure 4 Transmission Path Figure 5 Transmission Path...

Page 318: ...ssettes since their major components function in basically the same fashion as the corresponding components of the base engine and standard Cassette Assembly included with the base engine If necessary...

Page 319: ...02 2000 6 87 DocuPrint N2025 N2825 GP 5 22 General Procedures Information Initial Issue Figure 8 Major Components Figure 9 Major Components...

Page 320: ...ansportation of the printer with the optional OCT Assembly installed Figure 2 Paper Transportation Drive Power Transmission The optional OCT Assembly has its own motors Motor Assembly OCT and Motor As...

Page 321: ...diagram that shows the gear arrangement of the OCT Assembly Figure 3 Figure 3 OCT Gear Arrangement The Figure below is a cut away side view of the Duplex Assembly that shows the drive power transmissi...

Page 322: ...he Duplex Interface PWB The OCT PWB also relays the signals from the sensors and switches connected to it to the Duplex Interface PWB OCT Sensor Detects the paper jam between the Roll Inlet and the Ro...

Page 323: ...is discharged to the standard exit tray The timing chart shows the Exit Gate control at simplex mode Figure 8 Flapper Solenoid Control Timing NOTE For the description of the interface signals Commands...

Page 324: ...02 2000 6 92 DocuPrint N2025 N2825 GP 5 23 Initial Issue General Procedures Information...

Page 325: ...er The system will now enter the Diagnostics Mode 2 Main Menu Component Test appears on the Display Panel 3 Using key 1 or 5 scroll until Test Print is displayed Select the Input Tray for feeding 4 Us...

Page 326: ...02 2000 6 94 DocuPrint N2025 N2825 GP 6 1 GP 6 2 Initial Issue General Procedures Information...

Page 327: ...sable Plastic Bags 99P30234 Drop Cloth 5P1737 Film Remover 43P45 Formula A Cleaner 43P48 Polyurethane Pads 600S4653 Towel heavy duty 35P3191 XE Unique Cleaner 8R90175 Cleaning Pad Kit 600S4372 Cloth 8...

Page 328: ...02 2000 6 96 DocuPrint N2025 N2825 GP 7 1 Initial Issue General Procedures Information...

Page 329: ...ferences in diagnostic repair installation or adjustment procedures A tag num ber may also be required to identify the presence of optional hardware special nonvolatile memory programming or if mandat...

Page 330: ...02 2000 6 98 DocuPrint N2025 N2825 GP 8 1 Initial Issue General Procedures Information...

Page 331: ...7 1 DocuPrint N2025 N2825 Wiring Data Initial Issue 7 Wiring Data Section Contents 7 3 Introduction 7 3 Base Engine 7 4 500 Sheet Feeder 7 32 Duplex Assembly 7 37 Offset Catch Tray 7 40 2000 Sheet Fee...

Page 332: ...02 2000 7 2 DocuPrint N2025 N2825 Initial Issue Wiring Data...

Page 333: ...lex Assembly Location of P J Connectors Wiring Diagrams and Signal Information 4 Offset Catch Tray Location of P J Connectors Wiring Diagrams and Signal Information 5 2000 Sheet Feeder Location of P J...

Page 334: ...t Engine Controller PWB HVPS Print Cartridge BCR and MAG ROLL BTR and DETACK SAW Figure 7 Table 6 Table 7 5 Print Engine Controller PWB REG CLUTCH and REG SENSOR Figure 8 Table 8 6 Print Engine Contro...

Page 335: ...PS INTER LOCK SWITCH and FANs 2 Print Engine Controller PWB FUSER ASSEMBLY FUSER PWB 3 Print Engine Controller PWB Laser and Print Cartridge SENSOR ASSEMBLY Print Car tridge SWITCH and LD SWITCH 4 Pri...

Page 336: ...02 2000 7 6 DocuPrint N2025 N2825 Base Engine Initial Issue Wiring Data Wiring Diagram Notations...

Page 337: ...PWB LVPS INTER LOCK SWITCH and FANs Figure 3 Printer Engine Controller PWB LVPS Interlock Switches and Fans Table 1 Signal names for the Print Engine Controller PWB LVPS path Signal Name Description F...

Page 338: ...tion of the Interlock Switch FAN LOW ON L 24V Fan speed switching signal that switches the speed of rotation of the Fuser Fan and LVPS Fan between High and Low Low speed High High speed FAN HIGH ON L...

Page 339: ...02 2000 7 9 DocuPrint N2025 N2825 Base Engine Wiring Data Initial Issue 2 Print Engine Controller PWB FUSER ASSEMBLY FUSER PWB Figure 4 Print Engine Controller PWB Fuser Assembly Fuser PWB...

Page 340: ...r This signal is Low when the Exit Sensor is actuated TEMP Temperature monitor signal analog signal from the Temperature Sensor Assembly Thermistor that indicates the temperature of the Heat Roll sur...

Page 341: ...ring Data Initial Issue 3 Print Engine Controller PWB Laser and Print Cartridge SENSOR ASSEMBLY Print Cartridge SWITCH and LD SWITCH Figure 6 Print Engine Controller PWB Laser and Print Cartridge Sens...

Page 342: ...Signal names for the Print Engine Controller PWB Laser path Signal Name Description Laser CLK Clock signal to Laser MOTOR MOT ON TTL Scanner Motor Control signal that switches the Scanner Motor on an...

Page 343: ...h the TR on and off H 5 6V L 0V CR DC Control signal to switch the DC component of the CR and PRB on and off H 24V L 0V CR AC Constant frequency pulse signal that provides the source of oscillation fo...

Page 344: ...ine Controller PWB REG CLUTCH and REG SENSOR Figure 8 Print Engine Controller PWB Reg Clutch and Reg Sensor Table 8 Signal names for the Print Engine Controller PWB REG Clutch and Reg Sensor Signal Na...

Page 345: ...DocuPrint N2025 N2825 Base Engine Wiring Data Initial Issue 6 Print Engine Controller PWB FEED SOLENOID TURN CLUTCH NO PAPER SEN SOR Figure 9 Print Engine Controller PWB Feed Solenoid Turn Clutch No...

Page 346: ...is signal is Low and deactuated when High TURN ON L 24VDC Turn Clutch control signal The Turn Clutch is actuated when this sig nal is Low and deactuated when High NO PAPER0 TTL Signal from the No Pape...

Page 347: ...t N2025 N2825 Base Engine Wiring Data Initial Issue 7 Print Engine Controller PWB LOW PAPER SENSOR P H UNIT TRAY 1 PAPER SIZE SWITCH Figure 10 Print Engine Controller PWB Low Paper Sensor P H Unit Tra...

Page 348: ...nal from the Size witch Goes Low when SIZE 1BIT of Size witch is actu ated SW2 Signal from the Size witch Goes Low when SIZE 2BIT of Size witch is actu ated SW3 Signal from the Size witch Goes Low whe...

Page 349: ...02 2000 7 19 DocuPrint N2025 N2825 Base Engine Wiring Data Initial Issue 8 Print Engine Controller PWB MAIN MOTOR Figure 11 Print Engine Controller PWB Main Motor...

Page 350: ...Motor path Signal Name Description MOT HALF TTL Control signal to switch the speed of the Main Motor between Normal and Half Low Half speed High Normal speed MAIN MOT TTL Main Motor monitor signal Go...

Page 351: ...02 2000 7 21 DocuPrint N2025 N2825 Base Engine Wiring Data Initial Issue 9 Print Engine Controller PWB TONER SENSOR Figure 12 Print Engine Controller PWB Toner Sensor...

Page 352: ...25 Base Engine Initial Issue Wiring Data Table 14 Signal names for the Print Engine Controller PWB Toner Sensor path Signal Name Description NO TONER TTL Signal from the Toner Sensor Goes Low when ton...

Page 353: ...23 DocuPrint N2025 N2825 Base Engine Wiring Data Initial Issue 10 Print Engine Controller PWB Duplex Interface PWB FULL STACK SENSOR Figure 13 Print Engine Controller PWB Duplex Interface PWB Full Sta...

Page 354: ...itial Issue Wiring Data Table 15 Signal names for the Print Engine Controller PWB Duplex Interface PWB FULL STACK SENSOR path Signal Name Description FULL STACK TTL Signal from the Full Stack Sensor G...

Page 355: ...02 2000 7 25 DocuPrint N2025 N2825 Base Engine Wiring Data Initial Issue 11 CONTROLLER Control Panel Figure 14 Controller Control Panel...

Page 356: ...ata 12 Print Engine Controller PWB DIAGNOSTIC TOOL Plug Jack P J Connector Locations for Engine Contents 4 Plug Jack P J Connector Locations 4 1 Plug Jack P J Connector Location Table Table 16 4 2 Plu...

Page 357: ...e Controller PWB and Duplex I F PWB 20 H 20 Print Engine Controller PWB PL 8 1 SNS Harness Assembly PL 3 1 Connects Print Engine Controller PWB and CSTL Guide Assem bly CST Sensor Size Switch 21 H 18...

Page 358: ...Note 3 Item 162 F 42 LVPS PL 9 2 I L Harness Assembly 6 Connects LVPS Assembly and Inter lock Switch Fuser Interlock Switch I R switch 163 F 42 LVPS PL 9 2 System Controller PWB 3 3V Har ness Assembl...

Page 359: ...le Assembly and MCV PWB Table 16 Plug Jack P J Connector Locations P J Coordinate s Location Note 1 Harness Note 2 Notes Location Name PL Harness Name Note 3 Item 501 I 34 Duplex I F PL 9 2 Duplex I F...

Page 360: ...P J Connector Location Diagrams Figure 15 CN2 F 42 Motor Assembly PL 7 1 Main Motor PL 7 1 Connects Main Drive Motor Controller PWB to Main Motor Table 16 Plug Jack P J Connector Locations P J Coordi...

Page 361: ...02 2000 7 31 DocuPrint N2025 N2825 Base Engine Wiring Data Initial Issue Figure 16 Figure 17...

Page 362: ...arness Assembly J136 of the Upper Feeder Feeder 1 or Feeder 2 131 B10 Feeder Assembly PL 11 2 Harness 28 Connects the Har ness Assembly J131 to the Harness Assembly J131 of the Lower Feeder Feeder 3 1...

Page 363: ...sor No Paper Sensor Tray 1 Feed Sole noid Switch Size and Motor Feed 3 Figure 3 20 Print Engine Controller PWB Feeder 2 PWB Feeder 3 PWB Low Paper Sensor No Paper Sensor Tray 1 Feed Solenoid Switch Si...

Page 364: ...nformation between Components 20 Print Engine Controller PWB Feeder 2 PWB Low Paper Sensor No Paper Sen sor Tray 1 Feed Solenoid Switch Size and Feed Motor 2 Figure 2 Wiring and Signal Information bet...

Page 365: ...PER 3 TTL Signal from the No Paper Sensor 3 No Paper Sensor of the Feeder 2 This signal is Low when the No Paper Sensor 3 is actuated FEEDER CK Signal that indicates the Feeder configuration ENV_OP Si...

Page 366: ...ler PWB and the voltage across the resis tance R10K changes according to the number of 500 Sheet Feeders added Therefore the Feeder configuration can be detected from the voltage of the FEEDER CK sign...

Page 367: ...igure 1 Cross reference the letter and number of the P J coordinates with the letters and numbers on the map The P J connector is located within the area where the coordinates cross Figure 1 P J Map T...

Page 368: ...B Duplex PWB Duplex Motor Assembly Exit Motor Assembly and Duplex Sensor Assembly Figure 3 Table 2 This section contains a Master Wiring Diagram for the optional Duplex Assembly The Master Diagram sho...

Page 369: ...5 Duplex Assembly Wiring Data Initial Issue Wiring and Signal Information between Components 30 Print Engine Controller PWB Duplex Interface PWB Duplex PWB Duplex Motor Assembly Exit Motor Assembly an...

Page 370: ...at commands High speed rotation in clockwise of the Duplex Motor Assembly and the Exit Motor Assembly A ON The signal activates the Motor synchronizing with A CLK signal B ON The signal activates the...

Page 371: ...he interconnections of the printer the optional OCT Assembly and the com ponents of it The remainder of this section shows the signal names pin numbers and other information in detailed diagrams Maste...

Page 372: ...Initial Issue Wiring Data Master Wiring Diagram Figure 2 Master Wiring Diagram Wiring and Signal Information between Components 40 Duplex Interface PWB OCT PWB OCT Motor Assembly Offset Motor Assembl...

Page 373: ...paper in the OCT Assembly STA RX Motor control signal STA TX Motor control signal FRP CHK Signal through the Exit Gate Solenoid This signal informs the Exit Gate Sole noid operation Table 3 Signal nam...

Page 374: ...2000 Sheet Feeder NPS Harness to the 2000 Sheet Feeder PWB P J 603 J5 Connects the 2000 Sheet Feeder FRDY Harness to the 2000 Sheet Feeder PWB P J 604 J4 Connects the 2000 Sheet Feeder SW Harness to...

Page 375: ...ion shows the sig nal names pin numbers and other information in detailed diagrams Master Wiring Diagram Figure 2 Wiring and Signal Information Between Components Figure 3 Table 2 50 Print Engine Cont...

Page 376: ...sue Wiring Data Wiring and Signal Information Between Components 50 Print Engine Controller PWB 2000 Sheet Feeder PWB Motor Assembly 2000 Sheet Feeder Motor Assembly Feed Drive Assembly Turn Figure 3...

Page 377: ...l Name Description FEEDER CHK Resistance that informs which the 2000 Sheet Feeder is installed as the 500 Sheet Feeder or not FEED MOTOR ON Motor control signal 2000 Sheet Feeder TX Transmitted data f...

Page 378: ...eet Feeder PWB Switches A4 Letter Rear Cover and Drawer In The Switch A4 Letter detects the paper size A4 or Letter with the position of the Side Guide L of the OCT Tray Assembly The Switches rear Cov...

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