02/2000
2-59
DocuPrint N2025/N2825
RAP 61, RAP 62
Status Indicator Repair Analysis Procedures
Initial Issue
RAP 61 C5: Wrong Size For Duplex
The size of paper the printer senses in the Tray and/or MBF is not supported by the Duplex
Assembly.
Procedure
The problem appears when using Tray 1, 2, or 3.
Y
N
The paper size in the MBF is within specifications.
Y
N
Replace with paper that is within specifications for Duplex Operation.
Press Offline (key 0), select Tray Menu then scroll to MBF Size. The MBF Size setting
matches the paper actually in the MBF Tray.
Y
N
Correct the MBF Size setting to match the paper actually installed in the MBF Tray.
Replace the Print Engine Controller PWB (REP 8.5).
The paper size in the problem tray is within specifications.
Y
N
Replace with paper that is within specifications for Duplex Operation.
Go to RAP 22.
RAP 62 E2-1:Paper Jam/Misfeed 2000 Sheet Feeder
A paper jam has occurred in the 2000 Sheet Feeder.
Procedure
Open the 2000 Sheet Feeder Upper Rear Cover Assembly. Remove the jammed paper. Run a
test print. The error still occurs.
Y
N
Problem solved.
Pull out the 2000 Sheet Feeder Tray Assembly. Check the paper condition and size. The
paper is dry and the size is within specifications.
Y
N
Replace with fresh paper of the proper size from an unopened ream.
Switch the printer power off. Remove the 2000 Sheet Feeder Right Side Cover (REP 12.5).
Open the Upper Rear Cover. Manually rotate the top gear clockwise. Inspect the rotation of the
2000 Sheet Feeder Motor Assembly. The Feed Motor Assembly rotates smoothly.
Y
N
Replace the 2000 Sheet Feeder Feed Motor Assembly (REP 12.18) or gears (REP 12.18)
as necessary.
Manually rotate the top gear counterclockwise. The 2000 Sheet Feeder Assembly rotates
smoothly and feeds a sheet of paper from the Feeder Tray Assembly.
Y
N
Replace the Feeder Assembly (PL 12.3), if it doesn’t rotate smoothly, or Replace the Feed
Roll Assembly (REP 12.16), if it slips on the paper.
Remove the 2000 Sheet Feeder Tray Assembly (REP 12.7). Rotate the gears of the Turn Drive
Assembly. The gears of the Turn Drive Assembly rotate smoothly.
Y
N
Replace the Turn Drive Assembly (REP 12.5).
Run a test print. The E2-1 Error Code cleared.
Y
N
Replace the 2000 Sheet Feeder PWB (REP 12.10).
Problem solved.
Summary of Contents for DocuPrint N2025
Page 12: ...02 2000 1 2 DocuPrint N2025 N2825 Initial Issue Service Call Procedures...
Page 20: ...02 2000 2 2 DocuPrint N2025 N2825 Initial Issue Status Indicator Repair Analysis Procedures...
Page 86: ...02 2000 3 2 DocuPrint N2025 N2825 Initial Issue Image Quality Repair Analysis Procedures...
Page 114: ...02 2000 4 4 DocuPrint N2025 N2825 Introduction Initial Issue Repair Adjustment...
Page 120: ...02 2000 4 10 DocuPrint N2025 N2825 REP 1 8 REP 1 9 Initial Issue Repair Adjustment...
Page 128: ...02 2000 4 18 DocuPrint N2025 N2825 REP 2 10 REP 2 11 Initial Issue Repair Adjustment...
Page 134: ...02 2000 4 24 DocuPrint N2025 N2825 REP 3 7 Initial Issue Repair Adjustment...
Page 144: ...02 2000 4 34 DocuPrint N2025 N2825 REP 5 5 Initial Issue Repair Adjustment...
Page 152: ...02 2000 4 42 DocuPrint N2025 N2825 REP 7 6 REP 7 7 Initial Issue Repair Adjustment...
Page 160: ...02 2000 4 50 DocuPrint N2025 N2825 REP 8 9 Initial Issue Repair Adjustment...
Page 186: ...02 2000 4 76 DocuPrint N2025 N2825 REP 11 21 REP 11 22 Initial Issue Repair Adjustment...
Page 204: ...02 2000 4 94 DocuPrint N2025 N2825 REP 12 29 Initial Issue Repair Adjustment...
Page 206: ...02 2000 4 96 DocuPrint N2025 N2825 ADJ 1 1 Initial Issue Repair Adjustment...
Page 208: ...02 2000 5 2 DocuPrint N2025 N2825 Initial Issue Parts list...
Page 234: ...02 2000 6 2 DocuPrint N2025 N2825 Initial Issue General Procedures Information...
Page 236: ...02 2000 6 4 DocuPrint N2025 N2825 GP 1 1 Initial Issue General Procedures Information...
Page 274: ...02 2000 6 42 DocuPrint N2025 N2825 GP 3 5 Initial Issue General Procedures Information...
Page 282: ...02 2000 6 50 DocuPrint N2025 N2825 GP 4 8 Initial Issue General Procedures Information...
Page 324: ...02 2000 6 92 DocuPrint N2025 N2825 GP 5 23 Initial Issue General Procedures Information...
Page 326: ...02 2000 6 94 DocuPrint N2025 N2825 GP 6 1 GP 6 2 Initial Issue General Procedures Information...
Page 328: ...02 2000 6 96 DocuPrint N2025 N2825 GP 7 1 Initial Issue General Procedures Information...
Page 330: ...02 2000 6 98 DocuPrint N2025 N2825 GP 8 1 Initial Issue General Procedures Information...
Page 332: ...02 2000 7 2 DocuPrint N2025 N2825 Initial Issue Wiring Data...
Page 361: ...02 2000 7 31 DocuPrint N2025 N2825 Base Engine Wiring Data Initial Issue Figure 16 Figure 17...