02/2000
3-14
DocuPrint N2025/N2825
IQ RAP 4, IQ RAP 5
Initial Issue
Image Quality Repair Analysis Procedures
Inspect the BTR Assembly for contamination and wear. The BTR is free of contamination
and wear.
Y
N
Replace the BTR Assembly (REP 7.7).
Generate a test print and switch OFF the printer power halfway through the print cycle. Care-
fully remove the Print Cartridge and inspect the toner image on the drum just before the trans-
fer area (BTR). The image on the drum is completely developed, with sharp, black, easily
read areas and no horizontal deletions.
Y
N
Go to RAP 43.
Inspect the toner image on the drum immediately after the transfer area (BTR). The toner
image on the drum was transferred to the paper.
Y
N
Go to RAP 43.
WARNING
If the printer has been switched on, the Fuser will be hot.
Warning: the Fuser may be hot. Open the Exit Assembly and remove the Fuser Assembly. Turn
the Fuser Assembly upside down. Rotate the fuser idler gear manually and inspect the Heat
Roll. Turn the Fuser Assembly right side up. Open the fuser jam access cover. Rotate the fuser
idler gear manually and inspect the Pressure Roll. The Heat Roll and the Pressure Roll are
free of scratches and contamination.
Y
N
Replace the Fuser Assembly (REP 5.1).
Replace in order until the problem is solved: HVPS PWB (REP 8.2), Right Print Cartridge
Guide (REP 7.2), BTR Assembly (REP 7.7), Paper Transport Assembly (REP 4.1), Laser
Assembly (REP 7.1), Print Engine Controller PWB (REP 8.5), Fuser Assembly (REP 5.1), MBF
Assembly (REP 2.1), Registration Clutch (REP 4.3), Rear Chute Assembly (REP 3.2), Turn
Roll Assembly (REP 2.4).
IQ RAP 5 Vertical (Process) Deletions
A deletion is an area of the print where the image is missing or extremely light. Vertical band
deletions are deletions which extend across the short dimension of the page (Figure 1).
Figure 1 Vertical Deletions
Initial Actions
•
Check that the paper supply is dry and fresh.
•
Inspect the printer paper path for items such as staples, paper clips and paper scraps.
•
Check installation of the Print Cartridge.
•
Check that the Print Cartridge ground contact points are clean.
•
Ensure there are no obstructions in the Laser path.
•
Check that rollers and other components in the paper path are clean and unobstructed.
Procedure
Load fresh, dry paper. Run a test print. The problem is still present.
Y
N
Problem solved.
Install a new Print Cartridge. Run a test print. The problem is still present.
Y
N
Problem solved.
Inspect the laser beam path between the Laser Assembly and the Drum. The laser beam
path is free of obstructions.
Y
N
Remove any obstructions from the laser beam path.
Inspect the paper path, between feed and exit, for contamination or obstructions. The paper
path is free of obstructions.
Y
N
Remove obstructions or contamination from the paper path.
A
A
Summary of Contents for DocuPrint N2025
Page 12: ...02 2000 1 2 DocuPrint N2025 N2825 Initial Issue Service Call Procedures...
Page 20: ...02 2000 2 2 DocuPrint N2025 N2825 Initial Issue Status Indicator Repair Analysis Procedures...
Page 86: ...02 2000 3 2 DocuPrint N2025 N2825 Initial Issue Image Quality Repair Analysis Procedures...
Page 114: ...02 2000 4 4 DocuPrint N2025 N2825 Introduction Initial Issue Repair Adjustment...
Page 120: ...02 2000 4 10 DocuPrint N2025 N2825 REP 1 8 REP 1 9 Initial Issue Repair Adjustment...
Page 128: ...02 2000 4 18 DocuPrint N2025 N2825 REP 2 10 REP 2 11 Initial Issue Repair Adjustment...
Page 134: ...02 2000 4 24 DocuPrint N2025 N2825 REP 3 7 Initial Issue Repair Adjustment...
Page 144: ...02 2000 4 34 DocuPrint N2025 N2825 REP 5 5 Initial Issue Repair Adjustment...
Page 152: ...02 2000 4 42 DocuPrint N2025 N2825 REP 7 6 REP 7 7 Initial Issue Repair Adjustment...
Page 160: ...02 2000 4 50 DocuPrint N2025 N2825 REP 8 9 Initial Issue Repair Adjustment...
Page 186: ...02 2000 4 76 DocuPrint N2025 N2825 REP 11 21 REP 11 22 Initial Issue Repair Adjustment...
Page 204: ...02 2000 4 94 DocuPrint N2025 N2825 REP 12 29 Initial Issue Repair Adjustment...
Page 206: ...02 2000 4 96 DocuPrint N2025 N2825 ADJ 1 1 Initial Issue Repair Adjustment...
Page 208: ...02 2000 5 2 DocuPrint N2025 N2825 Initial Issue Parts list...
Page 234: ...02 2000 6 2 DocuPrint N2025 N2825 Initial Issue General Procedures Information...
Page 236: ...02 2000 6 4 DocuPrint N2025 N2825 GP 1 1 Initial Issue General Procedures Information...
Page 274: ...02 2000 6 42 DocuPrint N2025 N2825 GP 3 5 Initial Issue General Procedures Information...
Page 282: ...02 2000 6 50 DocuPrint N2025 N2825 GP 4 8 Initial Issue General Procedures Information...
Page 324: ...02 2000 6 92 DocuPrint N2025 N2825 GP 5 23 Initial Issue General Procedures Information...
Page 326: ...02 2000 6 94 DocuPrint N2025 N2825 GP 6 1 GP 6 2 Initial Issue General Procedures Information...
Page 328: ...02 2000 6 96 DocuPrint N2025 N2825 GP 7 1 Initial Issue General Procedures Information...
Page 330: ...02 2000 6 98 DocuPrint N2025 N2825 GP 8 1 Initial Issue General Procedures Information...
Page 332: ...02 2000 7 2 DocuPrint N2025 N2825 Initial Issue Wiring Data...
Page 361: ...02 2000 7 31 DocuPrint N2025 N2825 Base Engine Wiring Data Initial Issue Figure 16 Figure 17...