Xerox 4112/4127 Copier/Printer Quick Start Guide
2-14
2. Using basic features
Exercise 6: How to call for service
Refer to the User Interface when you have a problem with the
copier/printer. A status code and suggested solutions may be
displayed on the screen. Follow all steps in the suggested
solutions until the problem is corrected. If the problem persists,
call for assistance.
Before calling Xerox for assistance, gather the following
information:
1.
A complete description of the problem.
If copy quality is a problem, have a sample available to help
you describe the defect.
2.
Any Fault Codes that are displayed on the User Interface.
3.
The machine serial number.
Press
Machine Status
and locate the serial number on the
Machine Information tab.
In the
US
, call 1-800-275-9376 extension 871.
In
Canada
, call 1-800-939-3769.
In
Europe
, go to
www.xerox.com
and select the Contact Us link
to locate a telephone number for your country.
NOTE: If possible, call from a telephone that is near the
copier/printer.
Summary of Contents for Legacy 4112
Page 1: ...Xerox4112 4127 Copier Printer Quick Start Guide Version 2 0 July 2008 701P48043...
Page 4: ...Xerox 4112 4127 Copier Printer Quick Start Guide ii Table of contents...
Page 8: ...Xerox 4112 4127 Copier Printer Quick Start Guide 1 4 1 Introduction...
Page 32: ...Xerox 4112 4127 Copier Printer Quick Start Guide 4 4 4 Quick Reference for Users...
Page 33: ......
Page 34: ......