Maintenance
Xerox
®
N60w Scanner
User Guide
16-13
Problem
: If the USB cable is disconnected during a scan, the scanner does not reconnect when
the USB cable is plugged back in.
Unplug the power cable from the scanner, and then plug it back in.
If the scanner does not reconnect:
1.
Unplug the power cable from the scanner.
2.
Restart your computer.
3.
After the restart is complete, plug the power cable back in.
Problem
: The scanner reports a Double Feed error when there is only one page in the scanner.
Try cleaning the double feed detection sensor. Dust on the sensor may prevent the sensor from
working properly.
Error Light Troubleshooting Codes
Normal Operation
•
Steady blue
: indicates the scanner is ready to scan.
•
Slow flashing blue
: indicates the scanner is in low power mode.
•
Rapid flashing blue
: indicates the scanner is waking up from low power mode.
•
Steady red
: the scanner is busy or it is not connected to the computer.
•
Flashing red
: the scanner is reporting an error.
Error Codes
If an error occurs during scanning the LCD will display an error code. The following table lists the
codes, messages, and common solutions.
Descriptions of the most common patterns are listed below. In all cases, you should turn off the
scanner and check the scanner setup. Make sure the USB cable is plugged into the scanner and
computer. Make sure the power cord is plugged into the scanner and into a wall outlet. Contact
Xerox Technical Support if you experience a different blinking pattern.
Summary of Contents for N60w
Page 1: ...Xerox N60w Scanner Scanner User Guide for Microsoft Windows AUGUST 2020 05 0987 000...
Page 14: ...Xerox N60w Scanner Welcome 2 4 User Guide...
Page 26: ...Xerox N60w Scanner LCD Buttons and Shortcuts 6 4 User Guide...
Page 28: ...Xerox N60w Scanner Cloud 7 2 User Guide...
Page 34: ...Xerox N60w Scanner Email 8 6 User Guide...
Page 36: ...Xerox N60w Scanner File 9 2 User Guide...
Page 40: ...Xerox N60w Scanner OneTouch 11 2 User Guide...
Page 42: ...Xerox N60w Scanner Hotspot 12 2 User Guide...
Page 84: ...Xerox N60w Scanner Maintenance 16 26 User Guide...
Page 92: ...Xerox N60w Scanner PC Installation 17 8 User Guide...