Xerox P H A S E R 7300, User Manual

Page 1: ...P h a s e r C o l o r P r i n t e r 7300 Networking Guide ...

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Page 3: ...ement 5 Overview 5 Setting up a connection to your printer 5 Running the Xerox installer 5 Obtaining the printer s URL network path 6 Creating an IPP printer 6 Managing printer usage 6 CentreWare DP for NetWare 6 CentreWare MC Microsoft Management Console 7 CentreWare Internet Services 7 CentreWare Web 7 Printer management features 8 Job accounting 8 MaiLinX alerts 9 Usage profile reports 9 Printi...

Page 4: ...6 Windows 2000 XP troubleshooting TCP IP 27 Windows 2000 XP troubleshooting AppleTalk 28 Macintosh EtherTalk Network MacOS 8 x 9 x X version 10 1 30 Requirements 30 Enabling EtherTalk 30 Quick install steps for MacOS 8 x and 9 x 31 Setting up the Macintosh Ethernet port for TCP IP 31 Creating an LPR printer with LaserWriter 8 5 1 or higher 31 Creating an AppSocket printer with LaserWriter 8 6 31 P...

Page 5: ...up with CentreWare DP 36 Advanced setup in bindery mode or for NetWare Directory Services NDS 36 Novell NetWare Distributed Enterprise Print Services NDPS NEPS 37 Novell NetWare troubleshooting 37 Requirements 37 Novell NetWare troubleshooting quick check 37 Novell NetWare troubleshooting step by step 38 UNIX Linux Network 41 Overview 41 Quick install steps 41 Additional resources 42 Index 43 ...

Page 6: ...ol DHCP DHCP is a system in which network servers can dynamically allocate IP addresses The printer is a DHCP client when the printer is reset it receives an IP address from the DHCP server During the installation process you can accept the automatically assigned address or assign a different one For small networks the automatically assigned address works in most cases For large networks see your ...

Page 7: ...racters IP addresses are entered in xxx xxx xxx xxx format where each segment represents a number from 0 255 6 By pressing the Up Arrow or Down Arrow key scroll to the correct number for the first segment of the address Press the OK key to accept that segment 7 Repeat Step 6 for each remaining segment 8 Scroll to TCP IP Network Mask by pressing the Up Arrow or Down Arrow key 9 By pressing the Up A...

Page 8: ...CentreWare IS by entering your printer s IP address into your browser 2 On the right side of the printer s main CentreWare IS page click Properties 3 On the left side under Protocols click TCP IP 4 Enter your printer s settings and click Save Changes at the bottom of the page Resetting the printer using CentreWare Internet Services 1 Connect to the printer via CentreWare IS by entering your printe...

Page 9: ... click Save Changes at the bottom of the screen Dynamic Domain Name Service DDNS This printer supports Dynamic DNS through DHCP You must have DHCP enabled for DDNS to function To enable DHCP 1 Connect to the printer via CentreWare IS by entering your printer s IP address into your browser 2 On the right side of the printer s main CentreWare IS page click Properties 3 On the left side under Protoco...

Page 10: ... is used to install printer drivers and other software The Xerox installer automatically performs printer installation tasks and creates a printer In most cases you are required to make only a few installation choices clicking Next to move from screen to screen Windows 95 98 Me NT 2000 1 Insert the printer s Printer Installer and Utilities CD ROM into your CD ROM drive If the Windows autorun featu...

Page 11: ... for NetWare CentreWare DP is easy to use printer management software that runs on Windows 95 98 Me Windows NT 4 x and Windows 2000 XP Through point and click navigation you can install connect and configure the printer on a network quickly and easily It provides network administrators with setup procedures and management of networked printers The following table lists CentreWare DP key features a...

Page 12: ...b site CentreWare IS provides an easy to use consistent interface that you can use for most of the configuration tasks described throughout this guide CentreWare IS requires only a web browser and a TCP IP connection between the printer and the network in Windows Macintosh UNIX environments TCP IP and HTTP must be enabled in the printer For complete information on using CentreWare IS see the Centr...

Page 13: ...b times and toner ink used Not all fields are supported by all printers For details refer to the CentreWare IS or CentreWare Web online help The job accounting values reported vary depending on the protocol and print command used when each job was printed For example using NPRINT over NetWare provides the printer with the most information about the job being printed When using Windows and NetWare ...

Page 14: ... client Setting up CentreWare IS status notification 1 Connect to the printer via CentreWare IS by entering your printer s IP address into your browser 2 On the right side of the main CW IS page click Properties 3 On the left side of the page click Mail Alerts 4 Follow the instructions on the page to set up Status Notification 5 Click Save Settings to save your changes For complete information on ...

Page 15: ...ons of each field in the report see the CentreWare IS online help Printing usage profile reports From the front panel Note For information about using the front panel refer to the Front Panel section of the Features Guide on the Interactive Documentation CD ROM 1 With Menus highlighted press the OK key 2 Scroll to Support Menu by pressing the Up Arrow or Down Arrow key 3 Press the OK key 4 Scroll ...

Page 16: ...ghlighted press the OK key 2 Scroll to Support Menu by pressing the Up Arrow or Down Arrow key 3 Press the OK key 4 Scroll to Usage Profile Menu by pressing the Up Arrow or Down Arrow key 5 Press the OK key 6 Scroll to Email Full Report or Email Job Report by pressing the Up Arrow or Down Arrow key 7 Press the OK key 8 To exit the menu system scroll to Exit and press the OK key Using CentreWare IS...

Page 17: ...of RAM At least 1 Gbyte of hard disk space is recommended for the server Supported operating systems Windows 95 98 Me Windows NT 4 x and Windows 2000 XP For export to spreadsheet for graphing billing data analysis Microsoft Excel 97 or Excel 2000 Installation A web link used to install the Xerox Usage Analysis Tool is on the Printer Installer and Utilities CD ROM A single integrated installer is u...

Page 18: ...le is not found TCP IP may not be installed c Click OK d Choose your network adapter from the list The IP address is listed in the IP Address field For more information on installing and configuring TCP IP in Windows environments see your Microsoft Windows documentation 4 Proceed to the Quick CD ROM install steps or Other methods of installation section for the installation method desired Quick CD...

Page 19: ... Add Port dialog box select Other 4 From the list of available printer port monitors select the Xerox TCP IP Port and then click the OK button 5 At this point you enter the Xerox TCP IP Printer Port Wizard The wizard guides you step by step through the following procedures a Choosing a name for the new port b Identifying a printer by its DNS Name or IP Address c Alternatively Identifying a printer...

Page 20: ...e following port field and click Port Settings 5 In the Configure PhaserPort dialog enter the correct IP address or DNS name for the printer If you don t know the printer s IP address or DNS name click Browse to display a list of printers on the network Double click the printer you want PhaserPort automatically enters the information into the Configure PhaserPort dialog To search the network again...

Page 21: ... address assigned 7 If any of the above protocols or services are not installed install any components necessary and restart the system 8 Once rebooted select the Start button and Settings then select the Printers folder The Printers window should appear 9 Verify that you have selected the correct driver for your printer 10 Right mouse click on the printer icon and select Properties 11 Select the ...

Page 22: ... Print the Configuration Pages and retain them for reference For information on using the front panel or printing Configuration Pages refer to the Front Panel section of the Features Guide of the Interactive Documentation CD ROM 4 Check the Configuration Pages and verify that the desired protocol is enabled 5 Proceed to the Quick CD ROM install steps or Other methods of installation section for th...

Page 23: ...IP ports for installations using the PCL 5c driver Quick install steps Microsoft TCP IP protocol 1 At the Desktop right mouse click the Network Neighborhood icon and select Properties 2 Click on the Protocols tab and verify that the TCP IP protocol has been loaded 3 Select the Services tab and verify that Microsoft TCP IP Printing is loaded 4 If this software is not present install it using the do...

Page 24: ... Properties 2 Click the Protocols tab and verify that the AppleTalk protocol has been loaded 3 If the AppleTalk software is not present install it using the documentation provided by Microsoft and then return to this document 4 Open the Control Panel and double click the Printers icon 5 Double click Add Printer the Add Printer Wizard starts 6 Verify that My Computer is selected and click Next 7 Cl...

Page 25: ...button on the printer to which you want to attach the new TCP IP port and select Properties 2 Select the Details tab and click the Add Port button 3 In the Add Port dialog box select Other 4 From the list of available printer port monitors select the Xerox TCP IP Port and then click the OK button 5 At this point you enter the Xerox TCP IP Printer Port Wizard The wizard guides you step by step thro...

Page 26: ... set correctly if used Default Gateway is set correctly if used The LPR setting must be enabled Check the LPR and AppSocket settings and verify they are set as desired 2 Verify the Language in the LPR area of the Configuration Pages Interpreters Auto PCL or PostScript depending on your driver 3 Verify that the client is logged into the network and printing to the correct print queue Also verify th...

Page 27: ...lt local zone 2 Verify that the client is logged into the network and printing to the correct print queue Also verify that the user has access to the Phaser printer queue 3 From the server desktop use the right mouse button and select Network Neighborhood With the left mouse button select Properties from the cascade menu 4 The Network dialog should appear Select the Configuration tab 5 Check the l...

Page 28: ...iving network traffic by monitoring the LED s on the back of the printer or on the CentreDirect External Print Server When the printer is connected to a functioning network receiving traffic its link LED is green and its traffic LED amber is flashing rapidly 4 Proceed to the Quick CD ROM install steps or Other methods of installation sections for the installation method desired Quick CD ROM instal...

Page 29: ...ers on a Windows 2000 XP network with TCP IP protocol enabled you can use the Xerox CentreWare MC snap in to Microsoft Management Console Refer to the Xerox CentreWare MC User Guide on the Advanced Printer Management Tools CD ROM The above methods are not discussed in this section For more information concerning CentreWare IS CentreWare DP or CentreWare MC refer to the Printer Management section Q...

Page 30: ...e printer enter a Share Name check the share checkbox and then click Next 23 At the next dialog it is recommended that you print a test print Click Next 24 The Completing the Add Printer Wizard window appears If all the data presented is correct click the Finish button If not click the Back button to correct any errors 25 Wait for the test print to print A new dialog asks for confirmation of the t...

Page 31: ... and then click Next 19 If the printer is not shared click Next To share the printer enter a Share Name check the share checkbox and then click Next 20 At the next dialog it is recommended that you print a test print Click Next 21 The Completing the Add Printer Wizard window appears If all the data presented is correct click the Finish button If not click the Back button to correct any errors 22 W...

Page 32: ...overy and then click Refresh The Xerox TCP IP Port Monitor searches the network for Xerox printers and displays them in a list Select your desired printer from the list and click OK 7 After all the port settings have been configured and verified a Completing dialog box appears summarizing all of the settings You have the opportunity to change any of the settings by clicking the Back key Otherwise ...

Page 33: ...hen select the Printers folder The printers window should appear 9 Right mouse click on the printer icon and select Properties 10 Click on the Advanced tab Verify that you have loaded and selected the correct driver for your printer 11 Select the Ports tab 12 Verify that the IP Address in the Print to the following ports list is the same as the one from the Configuration Pages You may need to clic...

Page 34: ...installed network components for AppleTalk Internet Protocol 7 As required install any components not listed and restart the system 8 Once rebooted select the Start button and Settings then select the Printers folder The Printers window should appear 9 Right mouse click on the printer icon and select Properties 10 Select the Advanced tab Verify that you have selected the correct driver for your pr...

Page 35: ...g used on your workstation Proper cabling in use to connect your printer to the network Enabling EtherTalk If you use EtherTalk Macintosh computers do not require IP addresses 1 Open the AppleTalk Control Panel 2 Verify that the Ethernet port is the selected network port 3 To install the printer driver double click the installer on the Printer Installer and Utilities CD ROM Perform the next two st...

Page 36: ...PPD from the list and click Select If your printer s PPD is not listed install it from the printer s Printer Installer and Utilities CD ROM 4 Under LPR Printer Selection click Change 5 In the Printer Address field enter the printer s IP address or domain name 6 In the Queue field enter PS all upper case Click OK 7 Close the dialog box when prompted click Save 8 Under Save desktop printer as type a...

Page 37: ...h Creating a desktop printer with PhaserPort for MacOS 1 Launch the PhaserPort Printer Tool 2 In the Printer Internet Address field type the printer s IP address or DNS name 3 In the Desktop Printer Name field type a name for the desktop printer 4 Click Verify to contact the printer over the TCP IP network and verify its network configuration 5 Click Create to create the desktop printer 6 From the...

Page 38: ... 1 Open the Print Center Utility This Apple utility is usually found in a directory called Utilities in the Applications directory 2 Select Add Printer then select LPR Printers Using IP from the pull down menu 3 In the LPR Printer s Address field enter the printer s IP address or host name 4 In the Queue field enter PS all upper case Click OK 5 Under the Printer Model pull down menu select the app...

Page 39: ...n and connected to an active network 4 Verify cable connection to the printer from the network 5 For AppleTalk follow the steps below For TCP IP MacOS X version 10 1 only continue to Step 6 a From the printer s front panel verify that EtherTalk is enabled If not enable it in the front panel and reset the printer b Print the Configuration Pages and verify that EtherTalk is enabled c From the Config...

Page 40: ...tion this probably indicates a faulty cable connection an incorrect frame type or Reply to Get Nearest Server has not been set to On It must be set to On for at least one file server or router on the same segment as the printer Note For more information about the Xerox NDPS NEPS solution refer to the CentreWare for NDPS User Guide on the Advanced Printer Management Tools CD ROM or see the Xerox we...

Page 41: ...s on using this option NetWare 3 x 4 x 5 x print server setup The Phaser printer defaults in most cases enable connection to Novell NetWare without adjustment Review the Configuration Pages and verify the following settings NetWare is enabled Frame Type matches the frame type of the desired file server PDL is set to your desired PDL PostScript or PCL or to Auto You may wish to set PDL to the desir...

Page 42: ... DP software and at least one print driver installed You are a NetWare Network Administrator OR administrative person with ADMIN SUPERVISOR or ADMIN SUPERVISOR EQUIVALENT login rights to the NetWare Server s servicing the Phaser printer The instructions for these troubleshooting tasks assume a base knowledge of NetWare Novell NetWare troubleshooting quick check 1 Verify that the printer is plugged...

Page 43: ...ts no further system troubleshooting is necessary Novell NetWare hardware step by step 1 Check LED activity on the printer Link green LED should be ON whenever it is connected to an active network Traffic orange LED should flicker with data reception 2 VERIFY cable connections If possible substitute a new cable or connectors from a known good system or printer 3 Check the port to which your printe...

Page 44: ...Ware DP entry Release the mouse button to launch 3 If the desired printer s name appears your printer is communicating through the network Select the desired printer If a communications error message appears your printer is not able to communicate with your workstation Verify your printer s settings then return to this procedure 4 With the printer still selected select the Printer drop down menu a...

Page 45: ...nt and displays information about frame type and connectors 15 Be certain the printer is enabled and the connector and frame type are correct 16 If any changes are made reset the printer from the front panel 17 Run a test print again If the test print does not print refer to the Xerox web site at www xerox com officeprinting support ...

Page 46: ...ration Pages and retain them for reference For information on printing Configuration Pages refer to the Front Panel section of the Features Guide on the Interactive Documentation CD ROM 2 Check the Configuration Pages and verify that both TCP IP protocol and the proper connector are enabled 3 Go to the section IP Address and perform one of the procedures there depending on the manner in which you ...

Page 47: ...Additional resources For information about the connection and configuration of your printer in UNIX environments refer to the CentreWare Services for Unix Systems User Guide on your Printer Installer and Utilities CD ROM Information regarding specific environments can also be found on the Xerox infoSMART Knowledge Base at www xerox com officeprinting infoSMART Check the Xerox web site for the late...

Page 48: ...es 4 defined 3 Dynamic DNS 4 printer configuration 3 Dynamic DNS 4 E EtherTalk enabling 30 F front panel setting IP address 2 usage profile reports 11 G gateway IP address 2 H hardware Novell NetWare network 38 I Internet Printing Protocol creating printer 6 IP address automatic addressing 1 CentreWare Internet Services 3 from front panel 2 gateway address 2 information required 2 network mask 2 o...

Page 49: ...ll NetWare network 35 advanced setup 36 bindery mode 36 CentreWare DP 36 configuration software 35 Distributed Print Services 37 quick check 37 quick setup 35 setup 37 troubleshooting 37 troubleshooting hardware 38 troubleshooting software 39 P PhaserPort 15 changing IP address 15 Macintosh 31 PostScript utility files using to set IP address 2 printer management 5 job accounting 8 printer usage ma...

Page 50: ...8 Me network other methods 14 PhaserPort 15 preliminary steps 13 quick CD ROM install steps 13 troubleshooting 15 Windows NT 4 x network 17 22 AppleTalk 19 22 other methods 18 preliminary steps 17 quick CD ROM install steps 17 quick install steps 18 TCP IP 18 troubleshooting 21 X Xerox installer Macintosh 5 running 5 Windows 5 Xerox TCP IP Port Monitor adding a port 14 20 26 installation 14 20 26 ...