June 2014
2-8
Xerox® Phaser® 3020 Printer Service Manual
09-800 , 10-100
Status Indicator RAPs
09-800 Incompatible Print Cartridge Fault
The Print Cartridge is not compatible with the printer.
BSD-Reference:
None
Procedure
1.
Check the Print Cartridge information by using one of the methods listed below:
•
Print a Supplies Information Report. Refer to the Phaser 3020 User Guide, Section
1, Control Panel and Information Pages, for detailed information on using the Control
Panel buttons to obtain reports.
GP 2
.
•
Open the CWIS application. Select; [Status, Supplies, Print Cartridge].
2.
Check the Print Cartridge information. Replace the Print Cartridge if is not a genuine
Xerox® cartridge.
10-100 Fuser Temperature (Open) Fault
The temperature of the Fuser is outside of the normal operating range of 383°F ± 5°F (195°C ±
5°C.)
BSD-Reference:
BSD 1.1AC / Low Voltage and High Voltage Power Supplies / Interlocks
BSD-Reference:
BSD 10.1 Fuser
Initial Actions
Switch Off the power then switch On the power. If the error code returns, continue with this pro-
cedure.
Procedure
WARNING
Do not handle the fuser components until they have cooled. Some fuser components
operate at hot temperatures and can produce serious personal injury if touched.
DANGER: Ne pas manipuler les éléments du four avant de les laisser refroidir. Certains
éléments du four fonctionnent à des températures très élevées et peuvent causer de
graves blessures s'ils sont touchés.
AVVERTENZA: Non maneggiare i componenti del fusore finché non sono raffreddati.
Alcuni di questi componenti funzionano ad alte temperature e possono provocare gravi
ferite se vengono toccati.
VORSICHT: Die Fixieranlage sollte erst gehandhabt werden, wenn diese genügend
abgekühlt ist. Einige Teile der Fixieranlage erzeugen übermäßige Hitze und führen bei
der Berührung zu schweren Verbrennungen.
AVISO: No manipule los componentes del fusor antes de que se enfríen. Algunos de los
componentes del fusor funcionan a altas temperaturas y pueden ocasionar daños per-
sonales graves si se los toca.
Power Off the machine and check that the Fuser connection is fully seated,
REP 1.14
. The
Fuser connections are OK.
Y
N
•
Check the Fuser connections for contamination and clean as required.
•
Firmly reconnect the Fuser Assembly. Switch the power ON.
Check for +3.3 VDC to the Thermistor at the P/J on the Main PWB. The voltage is OK.
Y
N
•
Check the wires for an open, short circuit or contamination.
•
Replace the Main PWB (
REP 1.6
),
PL 1.1
.
A
Summary of Contents for Phaser 3020
Page 1: ...Xerox Phaser 3020 Service Manual 702P02829 June 2014 Initial Issue ...
Page 2: ......
Page 4: ...June 2014 2 Xerox Phaser 3020 Printer Service Manual Initial Issue ...
Page 6: ...June 2014 ii Xerox Phaser 3020 Printer Service Manual Introduction ...
Page 18: ...June 2014 1 2 Xerox Phaser 3020 Printer Service Manual Service Call Procedures ...
Page 24: ...June 2014 2 2 Xerox Phaser 3020 Printer Service Manual Status Indicator RAPs ...
Page 36: ...June 2014 3 2 Xerox Phaser 3020 Printer Service Manual Image Quality ...
Page 46: ...June 2014 3 12 Xerox Phaser 3020 Printer Service Manual IQ11 Image Quality ...
Page 48: ...June 2014 4 2 Xerox Phaser 3020 Printer Service Manual Repairs ...
Page 74: ...June 2014 4 28 Xerox Phaser 3020 Printer Service Manual REP 1 18 Repairs ...
Page 76: ...June 2014 5 2 Xerox Phaser 3020 Printer Service Manual Parts List ...
Page 88: ...June 2014 6 2 Xerox Phaser 3020 Printer Service Manual General Procedures and Information ...
Page 108: ...Xerox Phaser 3020 Printer Service Manual June 2014 BSDs THIS PAGE INTENTIONALLY BLANK ...