Xerox Phaser 3400, User Manual

Page 1: ...P H A S E R 3 4 0 0 P E R S O N A L L A S E R P R I N T E R User Guide ...

Page 2: ...Xerox Phaser 3400 Personal Laser Printer User Guide June 2001 ...

Page 3: ...er LocalTalk Macintosh Mac OS AppleTalk and TrueType2 are registered trademarks and QuickDraw is a trademark of Apple Computer Incorporated EPSON FX 850 is a trademark of Epson America Inc IBM ProPrinter is a trademark of International Business Machines Avery is a trademark of Avery Dennison Corporation PCL and HP GL are registered trademarks of Hewlett Packard Corporation MS DOS and Windows are r...

Page 4: ... types 5 Supported paper and media sizes 6 Loading Trays 7 Loading the standard tray 7 Using the Multi purpose Tray 10 Installing Software 12 Using the Windows installer 12 Using the Macintosh installer 13 Printing 15 Troubleshooting Printing Problems 16 Paper Jams 18 Jam prevention tips 18 Clearing jams in the exit area 18 Clearing jams inside the printer 21 Clearing jams in the tray area 22 ...

Page 5: ...ser 3400 Personal Laser Printer Getting Help 24 Printer CD ROM 24 Reference Guide 24 Videos 25 Windows driver and driver help system 25 Xerox web sites 26 Customer support centers 27 Printer Specifications 28 ...

Page 6: ...rized service representative will provide warranty repair at a designated depot site without charge as provided below Service is available at a designated service depot s in the United States and Canada for products purchased in the United States and Canada Inside the European Economic Area service is available at a designated service depot s for products purchased in the EEA Outside the US Canada...

Page 7: ...tives to install repair or service the product unless directed by a Xerox representative b to repair damage malfunction or degradation of performance resulting from improper use or connection to incompatible equipment or memory c to repair damage malfunction or degradation of performance caused by the use of non Tektronix Xerox printer supplies or consumables or the use of Tektronix Xerox supplies...

Page 8: ...VENDOR HAS ADVANCE NOTICE OF THE POSSIBILITY OF SUCH DAMAGES For the software warranty please see the end user license agreement included with the software In certain geographies this product is warranted by Fuji Xerox This statement of warranty does not apply in Japan please refer to the warranty statement provided in the Japanese user manual for products purchased in Japan If you are an Australi...

Page 9: ...source receptacle and contact the Xerox Customer Support Center immediately This printer should be operated from the type of power source indicated on the marking label If you are not sure of the type of power available consult your local power company Use only the power cord supplied with your Phaser 3400 printer This product is equipped with a 3 wire grounding type plug e g a plug having a third...

Page 10: ...e intended Keep all supplies and materials out of reach of children Avoid unnecessary handling of the printer cartridge and exposing the print cartridge to light for extended periods of time Do not put your hands into the fuser area located just inside the exit tray area as you may be burned If any of the following conditions occur turn off the printer s power immediately disconnect the power cabl...

Page 11: ...se tray 2 Face down tray output 6 Paper tray 3 Control panel 7 Paper level indicator 4 Serial number 1 Rear cover and rear face up tray output 4 Power switch 2 USB interface connector 5 Power cord connector 3 Parallel interface connector 1710 32 1 5 4 6 7 2 3 1710 33 2 3 1 5 4 ...

Page 12: ...or light Paper jam Blinking alternating with the Error light blinking Output tray is full 4 Data light On Ready to receive data On with Manual feed light Ready for a manual feed job Slow blink Receiving data Fast blink Printing 5 Cancel button To cancel a print job hold down the Cancel button until all lights blink then release the button 6 Print button When the Manual feed light is on and paper i...

Page 13: ...ize Part Number Second Paper Tray Assembly Holds up to 550 sheets of paper Adds a second tray for increased paper printing capacity Increases printing versatility and convenience A4 Letter to Legal 097S02716 A5 A6 Paper Tray Accommodates a variety of paper sizes including A5 and A6 paper as well as A4 Letter and Legal Holds up to 250 sheets of paper Increases printing versatility and convenience A...

Page 14: ...4 Phaser 3400 Personal Laser Printer Network Interface Card Kit Adds network capability 097S02722 Repackaging Kit 695E98050 Item Size Part Number ...

Page 15: ... to cause wrinkling bending curling etc Do not unwrap paper until you are ready to use it and rewrap any paper you are not using Do not expose paper to direct sunlight Media weights and types Input Source Acceptable Weight Types Tray 1 Tray 2 or A5 A6 Tray 16 28 lbs 60 105 g m2 Plain paper Bond Light card stock Multi purpose tray 16 43 lbs 60 163 g m2 Plain paper Bond Card stock Labels Envelopes T...

Page 16: ...m A5 148 x 210 mm A6 105 x 148 mm Folio 8 5 x 13 in B5 JIS 182 x 257 mm B5 ISO 176 x 250 mm Custom Sizes Envelopes COM 10 Monarch C5 DL B5 9 4 1 x 9 5 in 3 8 x 7 5 in 162 x 229 mm 110 x 220 mm 176 x 250 mm 3 875 x 8 875 in Transparencies Labels Minimum size 80 x 148 mm 3 15 x 5 83 in maximum size 215 9 x 355 6 mm 8 5 x 14 in Print single sided only For envelopes open the rear face up tray for outp...

Page 17: ...hile printing this may cause paper jams For information on loading the optional A5 A6 tray and loading optional Tray 2 refer to the Phaser 3400 Personal Laser Printer Reference Manual on the printer CD ROM Loading the standard tray 1 Remove the tray 2 Push the metal bottom plate down until it locks into place 1710 03 1710 24 ...

Page 18: ... then pull the back of the tray to the desired length 4 Load the paper Make sure that you place the paper under the corner tab left front corner of the tray and the tabs at the back of the tray Load letterhead face down with the top of the page toward the front of the tray Don t load paper above the fill line Don t load over 550 sheets 1710 46 1710 50 ...

Page 19: ...User Guide 9 5 If necessary adjust the side guides to lightly touch the paper 6 Slide the tray back into the printer 1710 47 1710 51 ...

Page 20: ... special media such as envelopes transparencies or non standard paper sizes To print two sided jobs always use the multi purpose tray for the second side refer to the Phaser 3400 Personal Laser Printer Reference Manual on the printer CD ROM for more information To use the multi purpose tray 1 Open the multi purpose tray and pull out the tray extension 2 When printing on special media open the rear...

Page 21: ...e flap down Caution Never use envelopes with clasps snaps windows coated linings self stick adhesives or stamps they may severely damage the printer 4 To use the paper or media loaded in the multi purpose tray a In the driver select Multi purpose Tray as the Paper Source b Print the job To manually feed the paper envelopes or special media a In the driver select Manual Feed as the Paper Source b P...

Page 22: ...ws Me install the USB Port Driver before you install the driver 3 To install the USB port driver click USB Port Driver follow the on screen instructions reboot when prompted and then repeat Steps 1 and 2 4 To install the printer driver click Printer Driver and follow the on screen instructions to install the printer driver software 5 If the computer is connected to the printer by a USB cable a Cli...

Page 23: ...on 7 In the Installer dialog box click the Install button 8 Either set up the printer in the Chooser or on your desktop if your computer is connected to the printer with a USB cable Refer to the following section for more information if using a USB cable Note To print you must also have the LaserWriter 8 printer driver installed If needed run the LaserWriter 8 installer which is available on the p...

Page 24: ... Change button select the PPD from the list and click the Select button 5 In the middle part of the dialog box click the Change button select the Phaser 3400 printer and click the OK button 6 With both the PPD file and printer specified click the Create button 7 Type the desired name for the printer under Save desktop printer as and click the Save button An icon for the new printer now appears on ...

Page 25: ...nd type Orientation Image quality Image enhancement Graphics mode Multiple up Fit to page Scaling Print as mirror image True Type fonts Watermarks In addition the PCL 6 driver includes Toner save mode Manual two sided printing Booklet printing Poster printing For information on Windows PCL 6 driver features click the Help button on the driver tab Refer to the Phaser 3400 Personal Laser Printer Ref...

Page 26: ...g the cable with one known to work There should not be any intermediate device such as a scanner or removable drive between the computer and the printer If there is an intermediate device remove it Power off the computer printer and device then connect the printer directly to the computer After you power up the computer and the printer re submit the print job Make sure that the Phaser 3400 laser p...

Page 27: ...er source If the Error light is on check to see that the laser print cartridge is properly inserted in the machine If the Error light blinks fast twice then is off blinks twice then is off etc the toner in the laser print cartridge is getting low You can still print approximately 500 pages with 5 coverage but may want to order a replacement laser print cartridge refer to for more information If th...

Page 28: ...If printing on heavy paper or special media only load the media in the multi purpose tray Special media such as thick paper and envelopes should only be output to the face up tray Open the face up tray in the back of the printer before sending the job to the printer Clearing jams in the exit area 1 If you see paper in the exit area gently pull the paper to remove it if successful skip to Step 11 I...

Page 29: ...l the paper or the paper is not visible open the rear cover 3 Detach the vinyl strip 4 Press the rear cover down until the plastic clips of the rear tray snap out 5 Gently pull the paper to remove it if successful skip to Step 9 1710 39 1710 40 1710 54 ...

Page 30: ...ller then swing the roller to the left 7 Gently remove the jammed paper Note If you still cannot remove the paper refer to Clearing paper jams inside the printer the following section 8 Replace and secure the exit roller 9 Re attach the vinyl strip 10 Close the rear cover 11 Open and close the top cover to resume printing 1710 41 ...

Page 31: ...1 Open the top cover and remove the laser print cartridge Caution Do not expose the laser print cartridge to heat or direct sunlight 2 Carefully lift up the metal guide 3 Gently remove the jammed paper 4 Gently lower the metal guide 1710 08 1710 35 ...

Page 32: ...the laser print cartridge and close the top cover Clearing jams in the tray area 1 Pull out the paper tray 2 Gently pull the jammed paper to remove it 3 Push the stack of paper down until the bottom plate of the tray locks into place 1710 37 1710 42 ...

Page 33: ...User Guide 23 4 Slide the tray back into the printer 5 To resume printing open and close the top cover 1710 51 ...

Page 34: ...nal Laser Printer User Guide this manual Phaser 3400 Personal Laser Printer Reference Guide Installation poster Videos Laser Print Cartridge installation instructions Repacking instructions Reference Guide The Phaser 3400 Personal Laser Printer Reference Guide on the printer s CD ROM contains information on the following topics Loading the optional A5 A6 tray Printing two sided jobs Linux printing...

Page 35: ...and driver help system When using Windows 95 Windows 98 Windows Me Windows 2000 or Windows NT install the custom PCL 6 driver from the Printer CD ROM Then access the printer driver to view information about the printer features on the driver tabs by clicking the Help button on the tab To access the Phaser 3400 PCL 6 printer driver 1 Click Start select Settings then click Printers 2 In the Printers...

Page 36: ...cess the troubleshooting knowledge database used by Xerox Customer Support staff www xerox com officeprinting infoSMART Technical support To view technical support information www xerox com officeprinting support On line documentation To view documentation about a printer www xerox com officeprinting documentation Local sales and support centers To find your local sales and support centers www xer...

Page 37: ...392 ASEAN 65 251 3006 Belgium French 32 70 222 045 Hong Kong 2513 2513 Spain 902 160236 Belgium Dutch 32 70 222 047 Italy 199 112 088 Sweden 46 771 1788 08 Bolivia 5913 469 090 Japan 81 03 3448 3040 Switzerland 41 848 845107 Brazil 0800 21 8400 Korea 82 2 528 4661 Taiwan 02 2757 1567 Canada 1 800 835 6100 Mexico 52 5 628 1091 Thailand 2 645 3600 Chile 800 200 600 The Netherlands 0900 202 1154 UK 0...

Page 38: ...aper 16 to 28 lbs 60 to 105 g m2 Power Rating AC 100 128V 200 240V 50 60 Hz Acoustic Noise Standby Less than 35 dB Operating Less than 49 dB Operating Environment Temperature 10 30 degrees C 50 90 degrees F Humidity 20 percent 80 percent relative humidity Weight 16 1 Kg 35 5 lbs with packaging materials External Dimensions Width 362 mm 14 25 in Depth 409 mm 16 1 in Height 295 mm 11 6 in Print Cart...

Page 39: ...ser Guide 29 Interfaces Bidirectional Parallel Standard IEEE 1284 Modes supported Compatible Nibble Byte ECP USB Interface Standard USB 1 0 1 1 compliant 12 Mbps 1 port Item Specification and Description ...

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