Warranty
Considerations
magicolor 6100 DeskLaser User’s Guide
A-18
Warranty Considerations
Various factors can affect a printer’s warranty. Two important ones are consumables
and electrostatic discharge. Read your printer warranty carefully, and then store it in a
safe place.
»
Note:
Don’t return any merchandise to the manufacturer without calling your local
vendor for a return merchandise authorization (RMA) number.
Consumables and Your Warranty
The use of non-MINOLTA-QMS consumables and/or accessories alone does not
affect either your warranty or any maintenance contract you may have purchased.
However, if printer failure or damage is found to be directly attributable to the use of
non-MINOLTA-QMS consumables and/or accessories, the printer will not be repaired
free of charge. In this case, standard time and material charges will be applied to ser-
vice your printer for that particular failure or damage. MINOLTA-QMS recommends
that you use only QMS consumables and accessories to support your printer. To order
MINOLTA-QMS consumables and accessories in the US, call (800) 523-2696. In all
other countries, refer to the
Service & Support Guide
for the MINOLTA-QMS office
closest to you. You can also go to Q-Shop at www.q-shop.com.
Electrostatic Discharge and Your Warranty
It's very important to protect the printer controller board and other printer circuit boards
from electrostatic damage.
If an antistatic wrist strap is provided in your printer option kit, attach one end of it to
your wrist and the other end to any convenient electrical ground. The bare metal chassis
of equipment, such as on the back of a computer, is suitable if it is plugged in but turned
off. Never attach the wrist strap to any piece of equipment with an electrical current
present. Turn off all power switches first. Plastic, rubber, wood, painted metal surfaces,
and telephones are not acceptable grounding points. The printer isn't an acceptable
grounding point either because it must be unplugged before you perform this task.
If you don't have an antistatic wrist strap, discharge your body's static electric
charge by touching a grounded surface before you handle any printer boards or com-
ponents and before removing the controller board cover. If you must walk around
before completing your task, discharge your body’s static electric charge again before
touching the printer controller board.
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