Print-Quality Problems
Phaser® 6125 Color Laser Printer
6-5
Partial blanks, creased
paper, or blotted
printing
The paper is damp.
Replace the paper.
The paper is outside the recommended specification range.
Replace the paper with a recommended size and type. See
About Paper
on page 4-5.
The transfer unit, or fuser, is not installed correctly.
Reinstall the transfer unit and/or fuser.
The toner cartridges are not Xerox toner cartridges.
Verify that the toner cartridges (C/M/Y/K) meet specifications, and replace
if necessary.
Condensation inside the printer causes partial blanks or creased paper.
Turn the printer on, and leave it on, for at least one hour to get rid of the
condensation. If the problems still occurs, see the Xerox Support website,
www.xerox.com/office/6125support
, for assistance.
Vertical blanks
The laser is being blocked.
Remove the imagine unit and clean all debris from the laser len(s) with a
lint free cloth.
The transfer unit, or fuser, is old or damaged.
Check the condition of the transfer unit and fuser, and replace as
necessary.
The toner cartridges are not Xerox toner cartridges.
■
Check the condition of the toner cartridge, and replace as necessary.
Verify that the toner cartridges (C/M/Y/K) meet specifications, and replace
if necessary.
Slanted printing
The paper guides in the manual feed slot or paper tray are not set
correctly.
Reset the paper guides in the manual feed slot or paper tray. See
Loading
Paper
on page 4-8.
Horizontal bands,
approximately 21 mm
wide, appear vertically
every 75 mm
The imaging unit has been exposed to too much light; possibly from
leaving the front door open too long.
Try the drum refresh before replacing the imaging unit.
Colors are blurry or
there is white area
around objects
Color to color alignment is not correct.
Use the automatic color registration. See
Color Registration
on page 6-6.
Symptom
Reason/Action
