Error Messages and Codes
3-81
Replace [Y] [M] [C] [K] Toner Cartridge
The CRUM reader detected a CRUM ID error or Non-Xerox toner cartridge installed
in the printer.
Code 90:
Cyan CRUM I.D. Error
Code 91:
Magenta CRUM I.D. Error
Code 92:
Yellow CRUM I.D. Error
Code 93:
Black CRUM I.D. Error
Code 96:
Non-Xerox Cyan toner detected
Code 97:
Non-Xerox Magenta toner detected
Code 98:
Non-Xerox Yellow toner detected
Code 99:
Non-Xerox Black toner detected
Note
An empty cartridge, Non-Xerox Toner Use, or a fatal error within the
cartridge or printer can cause this error condition. Check for an error code in
the help text prior to troubleshooting. If a code is not present in the help text,
go to the troubleshooting procedure for "Replace [Y] [M] [C] [K]Toner
Cartridge or [Y] [M] [C] [K] Toner Is Low" on page 3-50. The “Non-Xerox
Toner Detected” errors (Codes 96 ~ 99) are triggered when the customer gets
the “[Y] [M] [C] [K] Toner Cartridge is Not a Genuine Xerox Product”
warning message and chooses not to use it by selecting “Do Not Use” on the
front panel.
Troubleshooting Reference Table
Applicable Parts
Wiring and Plug/Jack Map References
Genuine Xerox toner cartridge
(consumable) PL 10.1.7~10
"Developer Section 1" on page 10-19
Troubleshooting Procedure Table
Step
Actions and Questions
Yes
No
1
Remove top cover and ensure that
cartridge is locked in position. Does the
error clear after locking the cartridge?
Complete
Go to Step 2.
2
Does the error recur after the pertinent
toner cartridge has been replaced with
genuine Xerox toner.
Go to Step 3.
Complete
3
Check the connection of the CRUM
Reader Board to the CRUM Harness
connector J341. Is the harness properly
connected?
Go to Step 4.
Reconnect the
harness to the
CRUM reader
board
Summary of Contents for PHASER 6250
Page 1: ...Service Manual Phaser 6250 701P46430 Color Laser Printer ...
Page 2: ......
Page 40: ...1 16 Phaser 6250 Color Laser Printer Service Manual ...
Page 168: ...3 86 Phaser 6250 Color Laser Printer Service Manual ...
Page 214: ...5 26 Phaser 6250 Color Laser Printer Service Manual ...
Page 226: ...7 4 Phaser 6250 Color Laser Printer Service Manual ...
Page 349: ...Service Parts Disassembly 8 123 8 Repeat Steps 1 7 to remove the lower guide 6250 278 ...
Page 376: ...9 4 Phaser 6250 Color Laser Printer Service Manual Print Engine Parts PL 1 1 Covers 6250 286 ...
Page 380: ...9 8 Phaser 6250 Color Laser Printer Service Manual PL 3 1 Paper Feed I 6250 288 ...
Page 382: ...9 10 Phaser 6250 Color Laser Printer Service Manual PL 3 2 Paper Feed II 6250 289 ...
Page 384: ...9 12 Phaser 6250 Color Laser Printer Service Manual PL 3 3 Paper Feed III 6250 290 ...
Page 386: ...9 14 Phaser 6250 Color Laser Printer Service Manual PL 4 1 Housing Assembly Retard 6250 291 ...
Page 388: ...9 16 Phaser 6250 Color Laser Printer Service Manual PL 5 1 Chute Assembly In 6250 292 ...
Page 390: ...9 18 Phaser 6250 Color Laser Printer Service Manual PL 6 1 Chute Assembly Out 6250 293 ...
Page 393: ...Parts List 9 21 This Page Intentionally Left Blank ...
Page 394: ...9 22 Phaser 6250 Color Laser Printer Service Manual PL 7 1 Chute Assembly Exit 6250 294 ...
Page 398: ...9 26 Phaser 6250 Color Laser Printer Service Manual PL 9 1 Xerographics 6250 296 ...
Page 404: ...9 32 Phaser 6250 Color Laser Printer Service Manual PL 12 1 Electrical S6200 240 ...
Page 406: ...9 34 Phaser 6250 Color Laser Printer Service Manual PL 13 1 Harness Assemblies 6250 299 ...
Page 428: ...9 56 Phaser 6250 Color Laser Printer Service Manual ...
Page 435: ...10 7 Map 2 6250 307 ...
Page 436: ...10 8 Phaser 6250 Color Laser Printer Service Manual Map 3 6250 308 ...
Page 437: ...10 9 Map 4 6250 309 ...
Page 439: ...10 11 Map 5 6250 487 ...
Page 441: ...10 13 Map 6 6250 431 ...
Page 462: ...10 34 Phaser 6250 Color Laser Printer Service Manual ...
Page 463: ...A Appendix Reference Contents Printer Status Codes ...
Page 473: ......
Page 474: ...701P46430 ...