General Troubleshooting
4-15
Media Jams and the Paper Path
Media-Based Problems
1.
Check that the correct type of media is being used; for the correct media types
and weights, see "Printer Specifications" on page 1-11. The customer should be
using a quality laser printer paper. The printer may have trouble picking slick-
finish paper.
2.
Only Phaser 25-Series Premium Transparency Film can be used in this printer.
3.
Inspect the paper for bent, torn, or folded corners.
4.
Check the paper path for obstructions or debris.
5.
Ensure that the correct media type is set in the front panel.
6.
Ensure that the paper guides are set correctly.
7.
Ensure that the media is a supported type for the tray. See “Media and Tray
Specifications” on page 1-14, for the correct media types, sizes and weights for
each tray.
8.
Load a fresh ream of paper in the tray.
Multiple-Sheet Pick
1.
Ensure that the paper is in good condition and appropriate for a laser printer;
quality office laser printer paper works best.
2.
Ensure that the printer is printing within its environmental specifications by using
the Printer Status Page.
3.
Remove the tray and remove, fan, and reload the media. Ensure that the guides
are securely against the paper and the tray has not been over filled.
4.
Try loading paper from a fresh ream, fan the paper, and then insert into the tray or
flip existing paper over.
5.
Check the tray’s retard roller for damage.
6.
Clean the pick rollers with a clean, dry, lint-free wipe.
7.
Replace the paper pick rollers.
8.
Replace the paper tray.
Mis-Pick
1.
Check that the correct type of media for the tray is being used and the paper
guides are set correctly.
2.
Remove, fan, and reload the media. Ensure that the tray has not been over filled.
3.
Try loading paper from a fresh ream, fan the paper, and then insert into the tray or
flip existing paper over.
4.
Clean the pick rollers with a clean, dry, lint-free wipe.
5.
Troubleshoot the paper pick roller assembly.
Summary of Contents for PHASER 6250
Page 1: ...Service Manual Phaser 6250 701P46430 Color Laser Printer ...
Page 2: ......
Page 40: ...1 16 Phaser 6250 Color Laser Printer Service Manual ...
Page 168: ...3 86 Phaser 6250 Color Laser Printer Service Manual ...
Page 214: ...5 26 Phaser 6250 Color Laser Printer Service Manual ...
Page 226: ...7 4 Phaser 6250 Color Laser Printer Service Manual ...
Page 349: ...Service Parts Disassembly 8 123 8 Repeat Steps 1 7 to remove the lower guide 6250 278 ...
Page 376: ...9 4 Phaser 6250 Color Laser Printer Service Manual Print Engine Parts PL 1 1 Covers 6250 286 ...
Page 380: ...9 8 Phaser 6250 Color Laser Printer Service Manual PL 3 1 Paper Feed I 6250 288 ...
Page 382: ...9 10 Phaser 6250 Color Laser Printer Service Manual PL 3 2 Paper Feed II 6250 289 ...
Page 384: ...9 12 Phaser 6250 Color Laser Printer Service Manual PL 3 3 Paper Feed III 6250 290 ...
Page 386: ...9 14 Phaser 6250 Color Laser Printer Service Manual PL 4 1 Housing Assembly Retard 6250 291 ...
Page 388: ...9 16 Phaser 6250 Color Laser Printer Service Manual PL 5 1 Chute Assembly In 6250 292 ...
Page 390: ...9 18 Phaser 6250 Color Laser Printer Service Manual PL 6 1 Chute Assembly Out 6250 293 ...
Page 393: ...Parts List 9 21 This Page Intentionally Left Blank ...
Page 394: ...9 22 Phaser 6250 Color Laser Printer Service Manual PL 7 1 Chute Assembly Exit 6250 294 ...
Page 398: ...9 26 Phaser 6250 Color Laser Printer Service Manual PL 9 1 Xerographics 6250 296 ...
Page 404: ...9 32 Phaser 6250 Color Laser Printer Service Manual PL 12 1 Electrical S6200 240 ...
Page 406: ...9 34 Phaser 6250 Color Laser Printer Service Manual PL 13 1 Harness Assemblies 6250 299 ...
Page 428: ...9 56 Phaser 6250 Color Laser Printer Service Manual ...
Page 435: ...10 7 Map 2 6250 307 ...
Page 436: ...10 8 Phaser 6250 Color Laser Printer Service Manual Map 3 6250 308 ...
Page 437: ...10 9 Map 4 6250 309 ...
Page 439: ...10 11 Map 5 6250 487 ...
Page 441: ...10 13 Map 6 6250 431 ...
Page 462: ...10 34 Phaser 6250 Color Laser Printer Service Manual ...
Page 463: ...A Appendix Reference Contents Printer Status Codes ...
Page 473: ......
Page 474: ...701P46430 ...