Troubleshooting
3 - 105
Image is offset or cut off
1.
Check the application for the correct image sizing and orientation.
2.
Ensure that
Letter
or
A4
is the selected paper-size.
Oil streaks on top of print
1.
Clean the stripper fingers or the rapid release guide.
2.
Run chase pages through the printer to clean the drum. Use the front panel menu item
Remove Ink Smears
.
3.
Clean the maintenance drawer blade or replace the maintenance kit.
Poor ink adhesion, poor image durability
1.
For transparencies, verify that the media tray is set to Transparency.
2.
Verify the paper preheater temperature using diagnostics.
3.
The drum is too cold. Verify the drum temperature using diagnostics. Ensure the drum
temperature sensor is properly positioned and has no contamination between it and the
drum surface.
4.
Try a different paper, if a specialty coated paper is being used. Tektronix transparency
film provides the best ink adhesion versus off-the-shelf transparency film.
5.
The transfix spring pressure is incorrect. Perform the procedure "Transfix roller
pressure spring adjustment" on page 4-154.
Summary of Contents for Phaser 840
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