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Phaser 840/850/860/8200 Color Printer - Service Manual
Cleaning
Caution
Do not use
rubbing alcohol
because it can contain water and oils
that leave undesirable residue on the printer parts. Never use
water
to clean the printer’s internal components.
Appropriate cleaning procedures, as listed in the following tables, should be performed
when specific print-quality or paper transport problems occur.
All cleaning procedures are detailed in the printer’s
User documentation
.
Supplies required:
■
90% pure isopropyl alcohol
■
Alcohol-moistened wipes
■
Foam swabs
■
Clear packaging tape
Light stripes or missing colors
Problem type
Solution
Missing or light-colored
stripes on prints.
Select the automated procedure
Eliminate Light Stripes
from the front panel.
Ink smears, oil spots or random ink streaks
Problem type
Solution
Ink smears on the front,
back or edges of a page.
Select the automated procedure
Remove Ink Smears
or
Print Smears
from the front panel.
Check the drum maintenance tray for ink and paper-dust
build-up on the wiper blade.
Oil (drum fluid) on top edge
of print.
Select the automated procedure
Remove
Ink smears
or
Print Smears
from the front panel.
Media jams
Most media jams cannot be fixed by cleaning, refer to "Media and Paper Path
Problems (RAP) Table", on page 3-73
.
Problem type
Solution
Paper-pick or jamming
problems at the tray.
Clean the pick roller. Follow the "Pick Roller Cleaning Method",
on page 6-175.
Paper jamming problems at
the front door.
Clean the transport rollers. Use the blue thumbwheel on the
duplex roller to manually rotate the rollers.
Paper- jamming problems at
the exit.
Clean the exit rollers, the stripper fingers or rapid release guide.
Use the blue thumbwheel on the duplex roller to manually rotate
the rollers.
Paper-pick or jamming
problems at the tray of the
High-capacity Paper Tray
Assembly.
Clean the High-capacity Paper Tray Assembly feed roller.
Duplex path jam
Clean the preheat, duplex and exit rollers. Use the blue
thumbwheel on the duplex roller to manually rotate the rollers.
Double picks
Clean pick pad with clear packaging tape using the procedure
"Pick Roller Cleaning Method", on page 6-175.
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