262
Phaser 840/850/860/8200 Color Printer - Service Manual
Initial Checklist (cont’d)
3.
Does the printer display an error code indicating a problem with the printhead?
YES
NO
If
YES
please write down the error code. ______________
No:
Go toC/W/P
Checklist
3a.
Is error code 13,035.47 present in the Fault History?
YES
NO
YES
, replace the power supply (continue to 3b).
No:
Go to 3b
3b.
Is the printhead thermostat open (common leads to all other heater leads)?
YES
NO
YES
, replace the power supply and printhead.
No:
Go to 3c
.
3c.
If one of the specific error codes below is present, follow the steps indicated, otherwise replace the
printhead and perform the
C/W/P Checklist
with the new printhead.
■
If error 13,001.40, 13,002.41, 13017.47, or 13018.48 reseat or replace printhead ribbon cable
before replacing the printhead. Perform
C/W/P Checklist
with new printhead.
■
If error 4002.41 or 4,006.45 check printhead ribbon cable before replacing the power control
board. If the problem persists, replace the printhead. Perform
C/W/P Checklist
with new
printhead.
4.
Print Service Test 2: Weak and Missing Jets:
Are there weak or missing jets?
YES
NO
If
YES
, do the following:
No:
Go toC/W/P
Checklist
■
Clean the maintenance drawer wiper blade to prevent contamination of the printhead.
■
Check the exit area of the paper path for debris that could be scraping ink off the
drum and may mimic a weak or missing jet.
■
Select Eliminate Light Stripes from the printer front panel, run up to 3 times as
needed to recover a weak or missing jet. If the problem persists, continue to the
C/W/P Checklist
.
Common
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