Error Codes and Messages
2 - 57
13,011.66
tc_bomb(this, 11)
Bad TCH message in fault state. While in the divice fault state,
the reervoir thermal manager received an unexpected message,
not a turn off or a regulate command. The device fault state is
entered whenever the engine firmware detects a device fault
(x,xxx.4x).
13,017.47:
TCH_JS_RIGHT_OPEN
The thermistor in the right jet stack appears to be open. Check
the printhead cabling. Replace the printhead.
13,018.48:
TCH_JS_RIGHT_SHORT
The thermistor in the right jet stack appears to be shorted. Check
the printhead cabling. Replace the printhead.
13,019.40):
TCH_JS_RIGHT_HOT
The right jet stack heater is running away. Unplug the printer
NOW! Check the printhead cabling. Replace the printhead.
13,020.41:
TCH_JS_RIGHT_SLOW
The right jet stack heater is not heating at all, or is not heating as
quickly as it should.
13,033.45:
TCH_RESERVOIR_OPEN
The thermistor in the reservoir appears to be open. Check the
printhead cabling. Replace the printhead.
13,034.46:
TCH_RESERVOIR_SHORT
The thermistor in the reservoir appears to be shorted. Check the
printhead cabling. Replace the printhead.
13,035.47:
TCH_RESERVOIR_HOT
The reservoir heater is running away. Unplug the printer NOW!
Check the printhead cabling. Then replace the power supply. If
the problem continues replace the printhead.
13,036.48:
TCH_RESERVOIR_SLOW
The reservoir heater is not heating at all, or is not heating as
quickly as it should. Check the printhead cabling. Replace the
printhead.
13,037.61
TCH_RESERVOIR_ADC_
IS_BAD
The analog to digital converter appears to be bad. Try reseating
the printhead data cable. Then reseat the main board. If the
problem continues try replacing the main board and then the
printhead.
15,000: DRUM THERMALS.
Drum thermal faults are determined by a thermistor in contact with the drum surface.
Ensure that there is adequate clearance for airflow (at least 4 inches (10 cms.) on all
sides) and that the room temperature is between 90
o
F (35
o
C) and 50
o
F (10
o
C). User
diagnostics to verify the thermals are changing.
15,000.40:
TCD_THERMISTOR_
FAULT
The drum temperature is incorrect as sensed by the drum
thermistor. Ensure that there is adequate clearance for airflow (at
least 4 inches (10 cms.) on all sides) and that the room
temperature is within specification.
15,001.42:
TCD_THERMISTOR_
OPEN
The drum thermistor appears to be open. Replace the
drum-temperature sensor.
15,002.43:
TCD_THERMISTOR_
SHORT
The drum thermistor appears to be shorted. Replace the
drum-temperature sensor.
15,003.44:
TCD_THERMISTOR_
HOT
The drum heater is running away. Unplug the printer NOW!
Verify that the vent on the right side of the printer is not blocked.
Ensure that the drum fan rotates and is installed correctly.
Table 2-4 Front Panel & Fault History Log Error Codes and Messages
Error code
Definition
Summary of Contents for Phaser 840
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