Error Codes and Messages
2 - 61
2. Leading edge jam (right
corner fold)
a. Media is low in tray
b. Media has natural curvature
c. Media is short grained
d. Using lightweight media
e. Paper path is obstructed
a. Add more media
b. Flip over media or replace
media
c. Use long-grain media
d. Use heavier weight media
e. Check paper path for
obstructions and ensure
all trays are fully seated
22,105.01
Unexpected standard tray sensor event with media in Lower Feeder 2
1. Pulled upper tray out during
printing
a. Upper tray not present
a. Put upper tray back
2. None
a. Upper tray sensor
damaged, missing, or
mis-installed
a. Verify that upper tray type
plug is present; replace
sensors
22,106.13
Time-out on pick flag of printer with media picked from Lower Feeder 2
*** Same as 22,104.11 ***
22,200.06
Command stop event with media in lower feeder 1.
1. Media perfect in media path
a. A paper tray or door was
open
b. Worn maintenance drawer
lift pins
c. PostScript Fault
d. Front Panel error
e. Power Supply problem
f. Possible ESD event affecting
Lower Feeder Sensors
a. Avoid opening trays or
doors during printing
b. Replace Maintenance
Drawer
c. Try again, cycle power or
NVRAM reset
d. Check front panel
sensors or replace front
panel
e. Replace power supply
f. Use anti-static spray for
office equipment
22,201.08
Unexpected Lower tray present sensor event in Lower Feeder 2 with media in Lower
Feeder 1 *** Same as 22,101.06 ***
22,203.00
Unexpected Lower tray present sensor event in Lower Feeder 1 with media in Lower
Feeder 1 *** Same as 22,101.06 ***
22,204.00
Sticky pick flag in Lower Feeder 1 with media picked from Lower Feeder 1 *** Same
as 22,102.07 ***
22,204.12
Time-out on pick flag of Lower Feeder 1 with media picked from Lower Feeder 1
*** Same as 22,102.18 ***
Verify that the lower tray is properly loaded. Use diagnostics to verify pick roller motion.
22,205.02
Unexpected standard tray sensor event with media in Lower Feeder 1 *** Same as
22,105.01 ***
22,206.14
Time-out on pick flag of main printer with media picked from Lower Feeder 1
*** Same as 22,104.11 ***
Verify that the lower tray is properly loaded. Use diagnostics to verify pick roller motion.
22,301.01
Unexpected Lower tray present sensor event in Lower Feeder 2 with media in the
main tray *** Same as 22,101.06 ***
22,303.03
Unexpected Lower tray present sensor event in Lower Feeder 1 with media in the
main tray *** Same as 22,101.06 ***
22,305.05
Unexpected standard tray sensor event with media in the main tray *** Same as
22,105.01 ***
Table 2-6 22,000 Fault Codes and Actions
Error code
Additional clues
Probable cause
Action
Summary of Contents for Phaser 840
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