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Phaser 840/850/860/8200 Color Printer - Service Manual
7. Stripper fingers or rapid
release guide do not move
freely
a. Bushing out of place
b. E-ring missing
c. Parts bound up
a. Reassemble stripper
fingers or rapid release
guide
b. Reassemble stripper
fingers or rapid release
guide
c. Reassemble stripper
fingers or release guide
8. Media jammed on or
completely under stripper
fingers or rapid release guide -
margin too large or too small
a. Preheat sensor not seated
properly
b. Preheat sensor not properly
assembled to bracket
c. Preheat sensor is bad
a. Confirm bracket is
properly screwed down
onto load frame
b. Reseat sensor
c. Replace preheat exit
sensor
9. Media over stripper fingers
or rapid release guide - not
damaged and stopped at strip
sensor
a. Problem with strip flag
b. Bad transfix exit sensor
a. Replace pivoting blue
lower exit guide
b. Replace sensor assembly
10. Media under transfix roller
right at stripper fingers
a. Eccentric solenoid problem
b. Transfix cam problem
c. Cam spring problem
a. Replace eccentric
solenoid
b. Replace cam
c. Replace drum transfix
assembly
11. Media doesn't make it to
the transfix roller
a. Too much drag in drive-train
or preheater
a. Short-grained media
a. Use PC-based
diagnostics to run “verify
drive current
requirements” from the
paper path group, to
check for stall, or feel for
unevenness in motor
rotation by manually
turning. Replace paper
path motor if needed.
Check electronics if
needed
b. Use long-grained media
22,900.04
Unexpected front door event
1. Media perfect in media path
or tray
a. Unknown (static?)
b. Someone opened a door
a. Run again
b. Close door
22,901.05
Unexpected exit cover event
1. Media perfect in media path
or tray
a. Unknown (static?)
b. Someone opened a door
a. Run again
b. Close door
Table 2-6 22,000 Fault Codes and Actions
Error code
Additional clues
Probable cause
Action
Summary of Contents for Phaser 840
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