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User Guide

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Paper and specialty media

Xerox Phaser paper, transparencies, labels, and business cards have 
been developed and tested specifically for use in your Phaser 860 color 
printer. They will provide optimal print quality, reliability, and 
durability.

Parallel Cables

Item

Part Number

Parallel cable

3 meters long

Use to connect your computer to the printer’s 

high-density parallel port

012-1468-00

Parallel adapter

Use to connect a low-density parallel cable to the 

printer’s high-density parallel port

013-0299-00

Xerox Phaser Professional Printing Paper   

Item

Size

Description

Part Number

Phaser Premium Color 

Printing Paper 

90 g/m

2

 

(24 lb. bond paper)

A/Letter (U. S.)

8.5 x 11 in.

500 sheets

016-1368-00

Phaser Premium Color 

Printing Paper

90 g/m

2

 (24 lb. bond 

paper)

A4 (Metric Letter)

210 x 297 mm

500 sheets

016-1369-00

Phaser 860 Glossy 

Coated Paper 

148 g/m

2

(100 lb. text)

A/Letter (U. S.)

8.5 x 11 in.

100 sheets

016-1936-00

Phaser 860 Glossy 

Coated Paper 

148 g/m

2

(100 lb. book)

A4 (Metric Letter)

210 x 297 mm

100 sheets

016-1937-00

Phaser Premium Cover 

Paper 160 g/m

2

(60 lb. cover)

A/Letter (U. S.)

8.5 x 11 in.

100 sheets

016-1823-00

Summary of Contents for Phaser 860

Page 1: ...P H A S E R 8 6 0 C O L O R P R I N T E R User Guide ...

Page 2: ...Phaser 860 Color Printer User Guide 071 0726 00 June 2001 ...

Page 3: ...PCL and HP GL are registered trademarks of Hewlett Packard Corporation Hoefler Text was designed by the Hoefler Type Foundry ITC Avant Guard Gothic ITC Bookman ITC Lubalin Graph ITC Mona Lisa ITC Symbol ITC Zapf Chancery and ITC Zapf Dingbats are registered trademarks of International Typeface Corporation Bernhard Modern Clarendon Coronet Helvetica New Century Schoolbook Optima Palatino Stempel Ga...

Page 4: ...rent PANTONE Color Reference Manuals for accurate colors PANTONE Color simulations are only obtainable on this product when driven by qualified Pantone licensed software packages Contact Pantone Inc for a current list of qualified licensees All trademarks noted herein are either the property of Xerox Corporation Pantone Inc or their respective companies Pantone Inc 1988 ...

Page 5: ...upported media 13 Print area of supported paper sizes 15 Loading Trays 17 Loading the Standard Paper Transparency Tray 17 Loading the Optional High Capacity Paper Tray 19 Loading the Optional High Capacity Transparency Label Tray 22 Loading the Optional Legal Paper Tray 23 Manual Feed Printing 26 Printing on Special Media 29 Printing on Phaser High Resolution Photo Paper 29 Printing on labels and ...

Page 6: ... cover to clear 54 Paper jam Retry manual feed 55 Maintenance and Cleaning 56 Adding ink 56 Emptying the waste tray 58 Replacing the Maintenance Kit 61 Cleaning the Rapid Release Guide 62 Cleaning the maintenance drawer wiper blade 65 Cleaning the exit rollers 66 Cleaning the paper feed rollers 66 Moving and Shipping the Printer 68 Moving the printer within the office 68 Shipping the printer 69 Ge...

Page 7: ...warranty repair at the Customer s site without charge as provided below Service is available within the customary on site service area in the United States and Canada for products purchased in the United States and Canada Inside the European Economic Area service is available within the customary on site service area for products purchased in the EEA Outside the US Canada EEA service is available ...

Page 8: ...o install repair or service the product unless directed by a Xerox representative b to repair damage malfunction or degradation of performance resulting from improper use or connection to incompatible equipment or memory c to repair damage malfunction or degradation of performance caused by the use of non Tektronix Xerox printer supplies or consumables or the use of Tektronix Xerox supplies not sp...

Page 9: ...nted by Fuji Xerox This statement of warranty does not apply in Japan please refer to the warranty statement provided in the Japanese user manual for products purchased in Japan If you are an Australian consumer you should be aware that the Trade Practices Act 1974 and equivalent State and Territory legislation collectively the Acts contain special provisions designed to protect Australian consume...

Page 10: ... cord Do not obstruct the ventilation openings These openings are provided to prevent overheating of the printer Warning Do not push objects into slots or openings on the printer Making contact with a voltage point or shorting out a part could result in fire or electrical shock If you notice unusual noises or odors switch off the printer power immediately Disconnect the power cord from the electri...

Page 11: ...r printer Use the material and supplies specifically designed for your printer The use of unsuitable materials may result in poor performance and possibly a hazardous situation Follow all warnings and instructions marked on or supplied with the printer options and supplies Place the printer in a dust free area where the temperature range is 50 degrees F to 90 degrees F 10 degrees C to 32 degrees C...

Page 12: ...ocedure when moving the printer from one location to another Refer to the Phaser 860 Setup Instructions and page 68 of this User Guide Do not place any liquids on the printer Warning Be careful when working in areas inside the printer identified with a warning symbol These areas may be very hot and could cause personal injury Wait 10 15 seconds between switching the printer off and on Keep hands h...

Page 13: ...iii Supplies Do not open the covers while printing Do not switch off the printer power while printing Do not move the printer while printing Refer to page 68 for instructions for moving the printer 0726 40 0726 41 ...

Page 14: ...d personal injury Use caution Refer to the manual s for information Warning If the product loses the ground connection usage of knobs and controls and other conductive parts can cause an electrical shock Electrical products may be hazardous if misused Warning For your protection do not defeat any door switches 4525 101 4525 102 4525 103 4525 104 4525 105 4525 106 ...

Page 15: ...cal dealer or visit the Xerox web site www xerox com officeprinting supplies Customer Replaceable Consumables CRCs Maintenance Kits Item Part Number Extended Maintenance Kit Replacement maintenance roller and counter Life up to 40 000 pages or 15 months whichever comes first 016 1932 00 Standard Maintenance Kit Replacement maintenance roller and counter Life up to 10 000 pages or 15 months whichev...

Page 16: ...rStix II ink 016 1904 01 5 Yellow ColorStix II ink plus 2 Free Black ColorStix II ink 016 1905 01 2 Cyan ColorStix II ink plus 1 Free Black ColorStix ink II 016 1906 01 2 Magenta ColorStix II ink plus 1 Free Black ColorStix II ink 016 1907 01 2 Yellow ColorStix II ink plus 1 Free Black ColorStix II ink 016 1908 01 Replacement and Cleaning Items Item Part Number Waste Tray for Maintenance Drawer 43...

Page 17: ...ity Transparency Label Tray Holds 175 transparencies Holds 100 sheets of labels A Letter U S A4 Metric Letter 436 0411 00 436 0412 00 High Capacity Paper Tray Assembly Item Part Number Holds 500 sheets of Letter size or A4 size paper Increased paper printing capacity Increased printing versatility and convenience Up to two High Capacity Paper Tray Assemblies can be used 860LTA Printer Station Item...

Page 18: ...ation to the DP Feature Set 860FN DP Feature Set Upgrades a Phaser 860N to a Phaser 860DP High Resolution Photo print quality mode 1200 x 600 dpi Automatic two sided printing capability Additional 64 Mbytes of memory 128 Mbytes total Proof Print Saved Print and Secure Print functionality requires the internal hard drive also Quick Collate functionality requires the internal hard drive also Page Pi...

Page 19: ...llel cable to the printer s high density parallel port 013 0299 00 Xerox Phaser Professional Printing Paper Item Size Description Part Number Phaser Premium Color Printing Paper 90 g m2 24 lb bond paper A Letter U S 8 5 x 11 in 500 sheets 016 1368 00 Phaser Premium Color Printing Paper 90 g m2 24 lb bond paper A4 Metric Letter 210 x 297 mm 500 sheets 016 1369 00 Phaser 860 Glossy Coated Paper 148 ...

Page 20: ...r 210 x 297 mm 50 sheets 016 1877 00 Standard A Letter U S 8 5 x 11 in 50 sheets 016 1874 00 Standard A4 Metric Letter 210 x 297 mm 50 sheets 016 1875 00 Color Printing Labels Size Description Part Number A Letter U S 8 5 x 11 in 100 sheets 30 labels per sheet each label 1 x 2 5 8 in 016 1812 00 A Letter U S 8 5 x 11 in 100 sheets 6 labels per sheet each label 3 1 3 x 4 in 016 1813 00 A4 Metric Le...

Page 21: ...siness Cards Size Description Part Number A Letter U S 8 5 x 11 in 25 sheets 10 pre cut cards per sheet heavyweight 190 g m2 70 lb 016 1898 00 A4 Metric Letter 210 x 297 mm 25 sheets 10 pre cut cards per sheet heavyweight 190 g m2 70 lb 016 1899 00 ...

Page 22: ...o print Secure Print Proof Print and Saved Print jobs that you have stored on the printer s hard disk refer to the printer driver help for more information Parts of the front panel 1 Status indicator light green when operating correctly red when there is a problem 2 Display screen 3 Cancel Print key cancels the current print job 4 Back key returns the display to the previous menu 5 Scroll Up and S...

Page 23: ...ss these pages from the Printable Pages Menu 1 With Menus highlighted press the OK key 2 Scroll to Printable Pages Menu by pressing the Scroll Up or Scroll Down key 3 Press the OK key 4 Scroll to the desired information page such as Print Quality Tips 5 Press the OK key Front panel error conditions When the front panel prompts you that there is a paper jam it describes the location of the jam Refe...

Page 24: ...b site www xerox com officeprinting Note You can also set some of the features on the printer s front panel The settings in the printer driver override the front panel settings The following features are described in this manual Print quality mode see page 11 TekColor correction see page 12 2 sided printing see page 39 Legal paper printing see page 23 For information on the following features refe...

Page 25: ...t high quality transparencies 16 ppm Paper 7 ppm Transparency Standard General purpose mode for color printing Produces vibrant saturated prints with smooth color transitions Suitable for most office uses and images Best quality mode for printing transparencies 10 ppm Paper 3 5 ppm Transparency Enhanced Balance of high quality and fast speed Increases color saturation compared to Standard mode Smo...

Page 26: ...e colors you specified in the application for your job are not altered Use when you have specified colors from the PANTONE Color Chart SWOP Press Matches U S press standards using the Specification for Web Offset Publications Euroscale Press Emulates the Euroscale 4 color process press mode Commercial Press Emulates a 4 color process commercial press mode SNAP Press Matches the standards for print...

Page 27: ... you are not using Do not expose paper to direct sunlight Do not expose paper to high humidity since moisture can affect feed reliability Handle transparencies by the edges and with both hands to avoid fingerprints and creases which can result in poor print quality Always use the manual feed slot for envelopes Supported media Refer to the following table for the supported paper and media types siz...

Page 28: ...2 16 40 lbs Bond or equivalent Legal 75 105 g m2 20 28 lbs Heavy paper cover stock 150 160 g m2 40 60 lbs 1 Heavy paper cover stock 176 216 g m2 65 80 lbs Coated or glossy paper Letter or A4 1 High Resolution Photo paper Letter or A4 1 Short grained paper Letter or A4 105 150 g m2 28 40 lbs 1 Transparencies 2 2 Labels 1 3 Business Cards Envelopes 1 Tray switch set to Paper 2 Tray switch set to Tra...

Page 29: ...o use for these paper sizes refer to page 14 Print area of supported paper sizes Paper Sheet size Print area Top bottom margins Left right margins 1 Letter 215 9 x 279 4 mm 8 5 x 11 in 205 9 x 269 4 mm 8 1 x 10 6 in 5 mm 2 in 5 mm 2 in 2 Executive 184 x 267 mm 7 25 x 10 5 in 174 x 253 mm 6 85 x 9 95 in 7 mm 275 in 5 mm 2 in 3 Legal 215 9 x 355 6 mm 8 5 x 14 in 205 9 x 304 8 mm 8 1 x 12 in 25 4 mm ...

Page 30: ... margins A B Left right margins C D 10 U S 4 13 x 9 5 in 3 73 x 8 95 in 2 in 275 in 6 75 U S 3 65 x 6 5 in 3 25 x 5 95 in 2 in 275 in Monarch U S 3 875 x 7 5 in 3 475 x 6 95 in 2 in 275 in C5 162 x 229 mm 152 x 197 mm 5 mm 7 mm 25 mm DL 110 x 220 mm 100 x 206 mm 5 mm 7 mm Choukei 3 Gou 120 x 235 mm 110 x 221 mm 5 mm 7 mm Choukei 4 Gou 90 x 205 mm 80 x 191 mm 5 mm 7 mm A B C D A B C D 0726 88 ...

Page 31: ...paper with the side to be printed face up Load letterhead paper face up with the letterhead toward the front of the tray Load transparencies with the side to be printed face up and the notch in the back right corner of the tray Two sided job Load paper with the side to be printed first face down Place letterhead paper face down with the letterhead toward the back of the tray For more information o...

Page 32: ...y is set to Paper forward position If you loaded transparencies make sure that the tray switch is set to Transparency back position 5 Slide the tray back into the printer Note Do not place paper that was printed on one side back into the printer to print on the second side Pre printed pages may stick together Paper Transparency 0726 02 Paper Transparency Label 0726 03 Paper Transparency Label 0726...

Page 33: ...r driver software Note Do NOT load transparencies in a high capacity tray You can refer to the labels inside the tray for paper loading instructions 1 Pull out and completely remove the tray 2 If there is any paper remaining in the tray remove it Note Do not re use the remaining paper in a high capacity paper tray If that paper is not damaged it may be used in the standard paper tray upper tray 3 ...

Page 34: ...same angle as the paper stop Note Don t load paper above the fill line on the left side of the tray Note If you are loading letterhead and printing on one side of the paper place the paper face up with the letterhead toward the front of the tray For two sided jobs place the letterhead paper face down with the letterhead toward the back of the tray 5 Remove any sheets that are damaged 0726 10 0726 ...

Page 35: ...he back left corner of the tray downward slightly and shake the tray front to back several times until the paper is uniformly aligned along the left side of the tray and rear paper stop 7 Re insert the tray in the printer 0726 11 0726 13 ...

Page 36: ...You can refer to the labels inside the tray for loading instructions 1 Pull out the tray 2 Load transparencies with the side to be printed face up and the notch in the back right corner of the tray Load labels with the side to be printed face up Note Make sure that you place the labels or transparencies under the tabs in the back of the tray 3 Observe the fill lines on the left side of the tray Do...

Page 37: ...ide the tray back into the printer Note Do not use two sided printing for transparencies or labels Loading the Optional Legal Paper Tray The optional legal paper tray replaces the standard paper transparency tray in the printer You can refer to the labels inside the tray for paper loading instructions 1 Pull out the tray Transparency Label 0726 78 Tra nsp are ncy Lab el Tra nspare ncy Label 0726 8...

Page 38: ... face down Place letterhead paper face down with the letterhead toward the back of the tray For more information on two sided printing refer to page 39 3 Observe the fill line on the left side of the tray Don t load paper above the fill line Note Make sure that you place the paper under the tabs in the back of the tray 4 Slide the tray back into the printer 5 To print on this paper be sure to sele...

Page 39: ... 25 Loading Trays Note If necessary install the Output Tray Extension into the holes on the back of the printer This extension keeps your legal size paper from falling off the printer after it is printed 0726 70 ...

Page 40: ...two sided printing refer to page 39 Refer to page 38 for instructions on loading letterhead in the manual feed slot Transparencies and envelopes can only be printed on one side refer to page 32 and page 34 for more information 1 In the printer driver select Manual Feed Paper or Manual Feed Transparency as the Paper Source Note You also use the printer driver to select whether to print on one side ...

Page 41: ...ual feed slot until the printer pulls it in Align the paper transparency or envelope along the left side of the slot For transparencies make sure the notch is along the right side and enters last One sided job The top of the sheet enters first and the side to be printed is face down as shown in the following illustrations Two sided job The top of the sheet enters last and the side to be printed fi...

Page 42: ...haser 860 Color Printer Manual Feed 6 Check the first print to make sure the image placement is correct 7 Wait for the front panel to display the prompt again before inserting the next sheet 0726 46 0726 55 ...

Page 43: ...e up to 50 sheets of the photo paper face up in the standard paper transparency tray Make sure that the tray switch is set to Paper forward position Choose to manually feed the paper Don t place the photo paper in the manual feed slot until you are prompted by the printer s front panel to do so 2 In the printer driver Select the tray containing the high resolution photo paper Upper Tray or Manual ...

Page 44: ... labels and business cards flat in their containers Rotate stock frequently Long periods of storage can cause the labels and business cards to curl and jam the printer Print only on one side of the sheet of labels or business cards Method for printing on labels or business cards 1 If your application has a setting for labels use it as a template Otherwise refer to the instructions included with th...

Page 45: ...al feed slot until you are prompted by the printer s front panel to do so 3 In the printer driver Select the tray containing the labels Upper Tray or select Manual Feed Paper Select one sided printing 4 Send the job to the printer 5 If you selected Manual Feed Paper wait until the printer s front panel prompts you then insert the first sheet of labels or business cards face down in the manual feed...

Page 46: ...ray up to 50 sheets or high capacity transparency label tray up to 175 sheets so that the notch of the transparencies is in the back right corner of the tray Make sure the tray switch is set to Transparency back position Choose to manually feed the transparencies Don t place a transparency in the manual feed slot until you are prompted by the printer s front panel to do so 2 In the printer driver ...

Page 47: ...it until the printer s front panel prompts you then insert the first sheet into the manual feed slot so that the notch of the transparency is on the right side and enters the manual feed slot last Wait until you are prompted again before adding the next transparency 0726 62 ...

Page 48: ...plication create a document matching the measurements of the envelope refer to page 16 for the print area and margins of supported envelopes Note Many applications include a tool for creating an envelope If you are using Microsoft WORD refer to page 35 when using Windows or page 36 when using a Macintosh When using other Macintosh applications refer to page 37 For other applications refer to your ...

Page 49: ... Envelopes tab and type the delivery and return addresses 3 Click the Feed icon 4 On the Printing Options tab select all of the following Face Down Clockwise Rotation For Feed From select Manual Feed Paper Envelope feed on left icon 5 Click the Envelope Options tab select your envelope size in the Envelope size drop down list and click the OK button 6 In the Envelopes and Labels dialog box click t...

Page 50: ...tab select your envelope size in the Envelope size drop down list and click the OK button 6 In the Envelopes and Labels dialog box click the Print button 7 In the Page Setup dialog box select all of the following Page Attributes Paper select your envelope size Orientation select Landscape 8 From the drop down menu select PostScript Options and make the following selections Flip Horizontal Flip Ver...

Page 51: ...velope 1 From the File menu select Page Setup 2 Select the following Page Attributes Paper select your envelope size Orientation select Landscape 3 From the drop down menu select PostScript Options and make the following selections Flip Horizontal Flip Vertical 4 Click the OK button 5 From the File menu select Print 6 For Paper Source select Manual Feed Paper 7 Click Print button 8 When the printe...

Page 52: ...k of the tray Choose to manually feed the paper Don t place the paper in the manual feed slot until you are prompted by the printer s front panel to do so 2 In the printer driver Select the tray containing the letterhead paper or Manual Feed Paper Select either one sided printing or two sided printing 3 Send the job to the printer 4 If you selected Manual Feed Paper wait until the printer s front ...

Page 53: ...er card stock index stock or high resolution photo paper Caution Do not place paper that was printed on one side back into the printer to print on the second side Pre printed pages may stick together and not feed properly When you print any job you can use the printer driver to select the orientation of the images on the page Portrait or Landscape When you print two sided jobs you also select the ...

Page 54: ...do so 2 In the printer driver Select the tray containing the paper or Manual Feed Paper Select two sided printing Refer to the table on page 41 for the wording used in the printer drivers 3 Send the job to the printer 4 If you selected Manual Feed Paper wait until the printer s front panel prompts you then insert the first sheet of paper in the manual feed slot Wait until you are prompted again be...

Page 55: ...s 95 or Windows 98 1 From the File menu select Print 2 Click the Properties button 3 On the Setup tab select Print on 2 sides 4 Check or uncheck Bind on Top Edge Windows 2000 1 From the File menu select Print 2 Click the Properties button 3 On the Layout tab select either Flip on Long Edge or Flip on Short Edge Windows NT 1 From the File menu select Print 2 Click the Properties button 3 On the Pag...

Page 56: ...olors by printing the Diagnostic Pages from the printer s front panel 1 With Menus highlighted press the OK key 2 Scroll to Printable Pages Menu by pressing the Scroll Up or Scroll Down key 3 Press the OK key 4 Scroll to Print Diagnostic Pages 5 Press the OK key Note You can also print the Diagnostic Pages from the Troubleshooting tab in the driver 0726 87 ...

Page 57: ...85 86 87 88 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 4...

Page 58: ...ight Stripes 1 2 3 4 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 5 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 ...

Page 59: ...OK key f Scroll to Remove Print Smears g Press the OK key Be sure to use paper supported by the printer For a list of recommended paper types see page 14 or print the Paper Tips Page from the front panel s Printable Pages Menu If needed clean the wiper blade on the maintenance drawer see page 65 for instructions If ink or debris is visible on the exit rollers clean the rollers see page 66 for inst...

Page 60: ...backward for transparencies After setting the switch correctly slide the tray back in Select another print quality mode in the printer driver then print the job again refer to page 11 Select another color correction in the printer driver then print the job again refer to page 12 Paper or Label Transparency 0726 04 Tra nsp are ncy Lab el Transparency Paper 0726 05 Tra nsp are ncy Lab el Transparenc...

Page 61: ... s fill line If paper is still jamming flip the paper over in the paper tray Clean the printer s rollers if they are visibly dirty For more information print the Help Guide from the printer s front panel as described on page 9 or visit the Xerox Customer Support website at www xerox com officeprinting support Clearing jams When there is a paper jam the printer s front panel displays a message abou...

Page 62: ...rea Using tools in this area could damage the printer s imaging surface Solution 1 If the paper has partially exited the printer at the exit slot 1 Using both hands remove the jammed paper If it cannot be removed easily refer to Solution 2 2 Remove the entire sheet of paper any pieces left in the printer may cause more jams 0726 16 ...

Page 63: ...not be removed easily 1 Open the exit cover 2 Using both hands remove the jammed paper If the paper is still caught inside the printer skip to Solution 3 Step 2 3 Remove the entire sheet of paper any pieces left in the printer may cause more jams 4 Close the exit cover 0726 17 0726 18 ...

Page 64: ...Guide 1 Open the exit cover 2 Lift the green paper guide Caution Handle the Rapid Release Guide carefully to avoid bending or damaging the clear plastic edge 3 Lift up on the green tabs and remove the Rapid Release Guide Do not use any sharp objects in this area of the printer 0726 19 0726 20 ...

Page 65: ...etal shaft Then reinstall the Rapid Release Guide pressing down on the green tabs to snap the guide into place Note Verify that the Rapid Release Guide is fully installed by gently tugging on it If it isn t snapped into place it may cause jams and print quality problems 6 Close the exit cover 0726 21 0726 22 ...

Page 66: ...over 2 Using both hands remove the jammed paper 3 If there is any resistance to removing the jammed paper turn the green thumbwheel to help feed the paper 4 Remove the entire sheet of paper any pieces of paper left in the printer may cause more jams 5 Close the front cover 0726 23 0726 24 ...

Page 67: ...he upper tray or paper tray 2 Using both hands carefully remove the jammed paper 3 Re insert the upper tray or paper tray Paper jam Remove middle tray to clear 1 Completely remove the middle tray 2 Using both hands carefully remove the jammed paper 3 Re insert the middle tray 0726 25 0726 26 ...

Page 68: ... be trying to print on the wrong size paper Before clearing the jam verify that the paper loaded in the source tray is the correct size and is within specifications Refer to page 14 for information on supported paper sizes and types Caution Do not use tools to remove jammed paper from the exit area Using tools in this area could damage the printer s imaging surface Follow the steps that start on p...

Page 69: ...ual feed slot is fully extended by gently pushing it downward 4 When prompted by the display message reinsert only one sheet of paper or one envelope Use both hands to guide the sheet until you feel the printer grab the sheet Make sure that you insert the sheet or envelope properly so it is along the left edge of the slot and it enters the printer straight and evenly Be especially careful to prope...

Page 70: ...anties and service contracts do not cover damage malfunction or degradation of performance caused by the use of non Xerox supplies or consumables or the use of Xerox supplies not specified for use with this printer Ink tips Keep ink in its packaging until you are ready to use it To avoid ink jams never insert broken ink sticks into the ink loading bins Loading ink You can load ink any time the pri...

Page 71: ...his number corresponds to the bin for that the color Yellow ink sticks may have a mottled appearance that doesn t affect print quality 4 Place the ink stick into the opening of the appropriate ink loading bin Do not force the ink stick into the ink loading bin Note Each ink stick is uniquely shaped to fit into the correct ink loading bin Insert the ink stick s narrow end first 5 Close the top cove...

Page 72: ...lays a message stating that the waste tray is full Note To minimize waste ink and optimize performance leave the printer on all the time Caution The printer s interior may be hot Do not touch the hot surfaces 1 Open the front cover 2 Pull out the maintenance drawer labeled A if it is not locked 0726 23 0726 33 ...

Page 73: ...l covers and wait 15 minutes before repeating steps 1 and 2 3 Lift the waste tray labeled B from the maintenance drawer The waste tray may be hot handle it carefully 4 Empty the waste tray by gently twisting the tray or tapping it on the sides of a waste container Ink is non toxic and can be discarded as normal office waste 5 Re insert the waste tray in the maintenance drawer Make sure the tray is...

Page 74: ...er Maintenance 6 Re insert the maintenance drawer in the printer 7 Close the front cover Note Do not attempt to reuse the waste ink in the printer it may damage the printer This damage is not covered under the printer warranty ...

Page 75: ...Kit when the front panel displays a message telling you that the Maintenance Kit is low Replace it when the front panel displays a message telling you to replace the Maintenance Kit Depending on your print volume and average ink coverage order either the Standard Maintenance Kit or the Extended Maintenance Kit refer to page 2 for more information Caution The printer s interior may be hot Do not to...

Page 76: ...rinter Maintenance Cleaning the Rapid Release Guide 1 Open the exit cover 2 Tilt up the green paper guide Caution Handle the Rapid Release Guide carefully to avoid bending or damaging the clear plastic edge 0726 17 0726 19 ...

Page 77: ...apid Release Guide by lifting up on the green tabs Do not use any sharp objects in this area of the printer 4 Gently clean the plastic Rapid Release Guide by wiping it with a pre soaked alcohol cloth using 90 isopropyl alcohol 0726 20 0726 37 ...

Page 78: ... metal shaft Then reinstall the Rapid Release Guide pressing down on the green tabs to snap the guide into place Note Verify that the Rapid Release Guide is fully installed by gently tugging on it If it isn t snapped into place it may cause jams and print quality problems 6 Close the exit cover 0726 22 ...

Page 79: ... Remove the maintenance drawer labeled A 3 Use a lint free cloth to clean the top and upper edges of the flexible plastic wiper blade located on the top of the maintenance drawer between the roller and waste tray 4 Replace the maintenance drawer and close the front cover 0726 23 0726 33 0726 60 ...

Page 80: ...it rollers 1 Open the exit cover 2 Clean the exit rollers using a pre soaked alcohol cloth using 90 isopropyl alcohol To turn the rollers turn the green thumbwheel 3 Close the exit cover Cleaning the paper feed rollers 1 Open the front cover 0726 53 0726 23 ...

Page 81: ...ed alcohol cloth using 90 isopropyl alcohol To turn the rollers in rows 1 and 3 turn the green thumbwheel 4 Clean any ink from the polished metal guide located between rollers 1 and 2 using a pre soaked alcohol cloth using 90 isopropyl alcohol 5 Replace the maintenance drawer and close the front cover 0726 33 0726 36 2 1 3 ...

Page 82: ... only have 4 seconds 4 Wait for the printer to complete its cool down period during which the ink solidifies making the printer safe to move This takes at least 20 minutes with the fan running Note If you did not select Shut Down for Moving Printer wait at least 30 minutes before moving the printer to ensure the printer is safe to move 5 After the ink has cooled unplug the printer 6 Remove the upp...

Page 83: ...printer to the new location Shipping the printer To prepare the printer for shipment complete steps 1 through 5 starting on page 68 then 1 Open the front cover 2 Remove the Maintenance Drawer labeled A and place it in a plastic bag for storage 0726 23 0726 33 ...

Page 84: ... 3 Close the front cover 4 Place the printer in its original shipping carton and use the original packing material to pack it If you don t have the original carton or packing material order replacement packaging from Xerox part number 065 0594 00 5 To avoid shipping damage refer to the instructions on the printer s CD ROM or the following Xerox web site www xerox com officeprinting support ...

Page 85: ...ideos Networking information Cleaning instructions Consumables instructions Repacking instructions Adobe Acrobat Reader for reading the PDF files Adobe Type Manager ATM Advanced Network Management Tools CD ROM This CD ROM contains network management tools including CentreWare DP Unix tools and the Font Downloader application Printer s front panel and internal pages You can press the Information ke...

Page 86: ...ubleshooting Guide To access the Phaser 860 printer driver 1 Click Start select Settings then click Printers 2 In the Printers folder right click the icon for your Phaser 860 printer 3 From the popup menu select Properties Xerox web sites www xerox com officeprinting Product and supplies information Downloading printer drivers Finding your local reseller Online documentation www xerox com officepr...

Page 87: ...tml then click the CentreWare link View manuals describing how to control printer settings and view your printer s status using any web browser Link to information about CentreWare IS Requires network connection via TCP IP Other online services To find a local reseller Subscribe to email update notices www colorconnection xerox com Technical Support www xerox com officeprinting support See www xer...

Page 88: ...305 716 3925 Miami Chile 800 200 600 Colombia 571 636 3011 Denmark 7010 7288 Ecuador 593 2 503 444 Finland 0800 11 8388 France 0825 393 490 Germany 01 805 004392 Ireland 1890 925 050 Italy 199 112 088 Japan 81 03 3448 3040 Korea 82 2 528 4661 Luxembourg 34 2080 8035 Mexico 50 3 615 4748 Netherlands 0900 202 1154 New Zealand 0 800 449 177 Norway 8150 0308 Peru 511 265 7328 Puerto Rico 1 800 835 610...

Page 89: ...l Safety Data Sheet is provided as a customer service SECTION 3 HAZARDS IDENTIFICATION ROUTES OF EXPOSURE Skin POTENTIAL HEALTH EFFECTS Immediate Effects None are known when used as intended in Phaser 860 Color Printers See Section 11 for toxicology test information Chronic Effects None are known SIGNS AND SYMPTOMS OF EXPOSURE None are known MEDICAL CONDITIONS AGGRAVATED BY EXPOSURE None are known...

Page 90: ...EMICAL PROPERTIES APPEARANCE ODOR Waxy solid Black blue red or yellow in color Faint odor SOLUBILITY IN WATER Insoluble MELTING POINT Approximately 100 degrees C 212 degrees F SPECIFIC GRAVITY Water 1 Approximately 1 25 degrees C 77 degrees F SECTION 10 STABILITY AND REACTIVITY STABILITY Stable CONDITIONS TO AVOID Temperatures above 200 degrees C 392 degrees F INCOMPATIBILITY WITH OTHER MATERIALS ...

Page 91: ...ION 16 OTHER INFORMATION Original preparation date 10 5 00 Xerox Corporation Office Printing Business Environmental Health Safety P O Box 1000 Mail Stop 60 512 Wilsonville Oregon 97070 Safety Information 800 828 6571 Health Information 716 422 2177 Material Safety Data Sheet for Silicone Intermediate Transfer Layer Fluid SECTION 1 PRODUCT IDENTIFICATION Trade Name Xerox Silicone Intermediate Trans...

Page 92: ...of irritation occur INGESTION Not a route of exposure for this product SECTION 5 FIRE FIGHTING MEASURES FLASH POINT Flash point of fluid is 226 degrees C Pensky Martens closed cup tester EXTINGUISHING MEDIA All extinguishing agents classified as B and C are effective including dry powder s CO2 and halon FIRE FIGHTING INSTRUCTIONS As for any fire wear self contained breathing apparatus pressure dem...

Page 93: ...DOUS POLYMERIZATION Will not occur SECTION 11 TOXICOLOGICAL INFORMATION No toxicology data on mixture SECTION 12 ECOLOGICAL INFORMATION Not available SECTION 13 DISPOSAL CONSIDERATIONS Fluid is not listed as RCRA hazardous waste Dispose of in accordance with federal state and local regulations SECTION 14 TRANSPORT INFORMATION DOT Not regulated SECTION 15 REGULATORY INFORMATION The following inform...

Page 94: ...ION Product is distributed as a single use presaturated pad in which all the liquid is absorbed by the applicator Isopropyl alcohol is a flammable liquid Eye contact will cause local irritation and burning sensations with possible injury if not removed promptly Repeated or prolonged contact with skin may produce irritation and cause dermatitis Exposure above TLV may cause irritation of respiratory...

Page 95: ...at a significant amount of liquid is released ventilate the area especially low areas where vapors may collect and remove all sources of ignition Cleanup personnel need protection against liquid contact and vapor inhalation SECTION 7 HANDLING AND STORAGE Store in a clean cool ventilated area away from sources of ignition and oxidizing agents Handle and store in a manner suitable for an OSHA class ...

Page 96: ...DERATIONS Follow Federal State and Local Regulations SECTION 14 TRANSPORT INFORMATION DOT CLASSIFICATION Not Regulated Proper Shipping Name Hazard Class UN Number Packing Group Hazard Labeling IATA ICAO CLASSIFICATION Not Regulated Proper Shipping Name Hazard Class UN Number Packing Group Hazard Labeling IMDG CLASSIFICATION Not Regulated Proper Shipping Name Hazard Class IMDG Page Packing Group Fl...

Page 97: ...solely to assist in evaluating suitability and proper use of the material and in implementing safety precautions and procedures Employees should use this information as a supplement to other information gathered by them and must make independent determination of suitability and completeness of information from all sources to assure proper use of these materials All information used must be determi...

Page 98: ...84 Phaser 860 Color Printer Specifications ...

Page 99: ...e 39 Black and White color correction 12 business cards 14 part numbers 7 printing on 30 storing 30 C Cancel Print key 8 cart for printer part number 3 carton for shipping 70 caution symbol xiv CD ROM for printer 71 CentreWare IS 73 cleaning 56 exit rollers 66 paper feed rollers 66 Rapid Release Guide 62 wiper blade in maintenance drawer 65 cleaning kit part number 2 CleanTex Alcopad material safe...

Page 100: ...ssing 42 colors of ink sticks 57 ColorStix II ink loading 56 material safety data sheet 75 part numbers 2 Commercial Press color correction 12 consumables adding ink 56 Maintenance Kit 61 warranty viii counter in maintenance kit 61 cover paper part numbers 6 D danger symbol xiv dark prints 46 diagnostic pages 42 DIC color correction 12 DP Feature Set part number 4 drivers location 71 uses 72 duple...

Page 101: ...tion 12 exit cover clearing jam 48 exit rollers cleaning 66 F Fast Color print quality mode 11 Feature Set DP part number 4 features of the printer 10 fill lines high capacity paper tray 20 high capacity transparency label tray 22 legal paper tray 24 standard paper transparency tray 18 front cover clearing jam 52 front panel 8 information key 71 keys 8 FujiProof color correction 12 G glossy paper ...

Page 102: ... size of paper causing jam 54 information key 8 71 information pages 9 71 infoSMART 72 ink loading 56 ink saving print quality mode 11 internal hard drive part number 4 J jams 47 K keys front panel 8 L labels 14 in high capacity transparency label tray 22 in standard paper transparency tray 17 part numbers 6 printing on 30 storing 30 using the manual feed slot 26 legal paper tray loading 23 part n...

Page 103: ...umber 2 maintenance drawer wiper blade cleaning 65 Maintenance Kit life 1 part numbers 1 replacing 61 maintenance safety xi manual feed slot 26 jam 55 manuals 71 margins envelopes 16 paper 15 material safety data sheet CleanTex Alcopad 80 ColorStix II ink 75 silicone intermediate transfer layer fluid 77 media 13 media jams 47 media types 14 memory part numbers 4 menu map 9 middle tray clearing jam...

Page 104: ...paper transparency tray 17 margins 15 part numbers 5 print area 15 sizes 14 15 storing 13 using the manual feed slot 26 paper guide 62 paper jams 47 paper trays loading 17 part numbers 3 paper types 14 paper weights 14 paper feed rollers cleaning 66 photo paper printing on 29 photographic print quality mode 11 power x power switch 68 preventing jams 47 print area 15 envelopes 16 print quality 42 p...

Page 105: ...42 R Rapid Release Guide cleaning 62 part number 2 remove ink smears 45 repacking the printer 70 resellers 73 roller in maintenance kit 61 rollers cleaning exit rollers 66 cleaning paper feed rollers 66 S safety x safety symbols xiv scroll keys 8 shipping the printer 69 silicone intermediate transfer layer fluid material safety data sheet 77 sizes of paper 14 smudges on prints 45 SNAP Press color ...

Page 106: ...lor corrections 12 temperature range xi Toyo color correction 12 transparencies in high capacity transparency label tray 22 in standard paper transparency tray 17 part numbers 6 print quality modes 11 printing on 32 sizes 15 using the manual feed slot 26 transparency trays part numbers 3 tray switch 18 23 trays loading 17 part numbers 3 two sided jobs 39 U upper tray clearing jam 53 user safety x ...

Page 107: ...User Guide 93 Supplies Index waste tray emptying 58 part number 2 web sites 72 weight of printer xii weights of paper 14 wiper blade cleaning 65 X Xerox web sites 72 ...

Page 108: ...0 7 1 0 7 2 6 0 0 ...

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