T
ROUBLESHOOTING
9
Direct Connect
This section describes some of the issues you may encounter when setting up Direct Connect
between the EFI Splash RPX-iii and the Fiery.
Direct Connect allows the EFI Splash RPX-iii to access the Fiery by an Ethernet crossover
cable. The EFI Splash RPX-iii is visible on the network, but the Fiery is not.
If you connect the EFI Splash RPX-iii to the Fiery and a message indicates that the EFI
Splash RPX-iii cannot find a Fiery connected to the second Ethernet port, perform the
following checks.
Checking connections
Check that the correct Ethernet crossover cable has been connected from the NET jack on
the Fiery to the correct Ethernet port on the EFI Splash RPX-iii. The Ethernet crossover cable
is labeled. For more information, see
and the
Server Installation and Setup
Roadmap
.
Check that the Fiery scan Ethernet cable is securely connected by unplugging the cable and
plugging it in again.
N
OTE
:
Add-in Ethernet cards are not supported for Direct Connect.
Checking the dongle
If a message on the EFI Splash RPX-iii indicates that no dongle is attached, do the following:
• Check that a dongle is plugged in to the EFI Splash RPX-iii and that the light is on.
• Remove the dongle and plug it in again.
• Quit the EFI Splash RPX-iii, and then restart it. If the dongle is recognized the second
time, go to the Accounts panel of System preferences and remove the Splash Server from
the list of Login items.
N
OTE
:
If the dongle is recognized the second time, but not the first time you start the EFI
Splash RPX-iii, it may be because the dongle driver has not fully loaded. Removing Splash
Server from the list of Login items gives the dongle driver a chance to complete loading before
the EFI Splash RPX-iii starts.
