11. Problem occurs ONLY when remote
terminal initiates the telephone call.
Y
N
|
Contact additional technical
support.
12. Suspect remote telephone system or long
distance vendor. Go to Final Actions.
13. Protocol Monitor printout is performed
after the receive operation.
Y
N
|
Rerun the test until an error code
is displayed, then repair
according to code.
If problem cannot be duplicated,
contact additional technical
support.
14. Contact additional technical support for
interpretation of printout.
RAP 2.17 Image Quality on Copy
1. Perform the following:
a.
Open the scanner, and clean the
video assembly.
b.
Perform a copy operation using test
pattern 82P151.
c.
Compare the quality of the copy to
the original, and to the test pattern
sample in Section 3.
Copy quality is acceptable.
Y
N
|
Go to step 3.
2. Perform the System Check.
3. Perform the following:
a.
Perform Test 01, Test Pattern Type A.
b.
Compare the quality of the test
pattern to the sample in section 3.
Print quality is acceptable.
Y
N
|
Replace in order:
• thermal head
• RAM/ROM PWB
• main PWB
4. Perform the following:
a.
Perform Test 03, Test Pattern Type C.
b.
Compare the quality of the test
pattern to the sample in section 3.
Print quality is acceptable.
Y
N
|
Replace in order:
• RAM/ROM PWB
• main PWB
5. Replace the video assembly. If problem
still exists, replace the main PWB.
RAP 2.18 Dial Tone is Not Heard
1. Display indicates:
CALL UNSUCCESSFUL - WAITING FOR
REDIAL
TO CANCEL - SELECT PENDING JOB
Y
N
|
Verify that the telephone line
cord is connected to terminal and
wall outlet. Replace in order:
• G3 PWB
• coupler PWB (RX only)
2. Perform the following:
a.
Disconnect the handset cord from the
terminal.
b.
Disconnect the telephone line cord
from the wall jack.
c.
Plug the handset cord into the wall
jack.
Dial tone is heard.
Y
N
|
Inform customer of telephone
line problem.
3. Reseat connectors, then replace in order:
•
telephone line cord
•
G3 PWB
•
coupler PWB (RX only)
•
telephone line filter PWB (RX only)
If problem still exists, contact additional
technical support.
8/91
AP 2.15, 2.16
2-27
Telecopier 7032 / 7033 Service Manual
www.printcopy.info
www.printcopy.info
Summary of Contents for Telecopier 7032
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