1.3.4 Additional Checks
1. Locate the suspect option or feature that
best describes the problem you are
having, then perform the RAP listed in
the solution column.
NOTE: If your problem is not listed,
contact additional technical support.
Suspect Option or Feature
Solution
ADF (feeds multiple originals)
RAP 2.11
Auxiliary paper tray
malfunction
RAP 8.2A.1
Encryption interface
malfunction
RAP 8.2C.1
Excessive donor film usage
RAP 2.15
False jam indication (error code)
in scanner or printer
RAP 2.20
Hard disk drive malfunction
RAP 8.2B.1
Improper or no reduction when
receiving
RAP 2.23
Keypad key does not function
(DTMF)
RAP 2.21
Paper jams in area #1
RAP 2.12
Paper jams in area #2
RAP 2.13
Paper jams in area #3
RAP 2.14
RS-232 interface malfunction
RAP 8.2C.2
1.4
Final Actions
1. Disconnect the power cord and remove
the rear terminal cover (REP 4.1.7).
2. Clean the video assembly glass.
a.
Moisten a soft, lint free cloth or
paper towel with Xerox Lens and
Mirror Cleaner, and clean the glass.
NOTE: Use Xerox CLEAN-UPS to perform the
following cleaning functions.
CAUTION
Switch and sensor actuators are located near
the rollers. Use care not to damage actuators
when cleaning these components.
3. Clean the following scanner rollers.
NOTE: Rotate the input drive roller
pulley by hand to clean drive roller
surfaces.
a.
ADF belt
b.
Retard roller
c.
Input drive roller
d.
Output drive roller
e.
Platen roller
f.
Input and output idler rollers.
4. Clean the following printer rollers.
NOTE: Remove the donor film cartridge,
then rotate the upper printer hinge shaft
pulley by hand to clean roller surfaces.
a.
Pressure roller (upper printer)
b.
Output drive and idler roller (upper
printer)
c.
Paper output roller #1 (below
scanner, accessible from printer side)
d.
Paper output roller #2 (below
scanner, accessible from output tray
side)
5. Clean the following paper feed rollers:
a.
Paper input roller #1
b.
Paper input roller #2
c.
Feed rollers
6. Install the rear terminal cover and
connect the power cord.
7. Enter the service mode and print an
options report (Service Test 04) for future
reference.
8. Compare the report with the options
report printed during Prepare for System
Checks (if available), and ensure the
present configuration agrees with the
original customer configuration.
9. Verify correct operation of terminal.
10. Ensure the terminal is not in the service
mode.
11. Install all covers and clean exterior of
terminal.
12. Complete all required administrative
tasks.
8/91
1.3.4, 1.4
1-6
Telecopier 7032 / 7033 Service Manual
www.printcopy.info
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