• Disconnect the power cord and other cables from the back of the printer.
WARNING:
To prevent electric shock, never touch the power plug with wet hands. When
removing the power cord, ensure that you pull the plug and not the cord. Pulling the cord can
damage it, which can lead to fire or electric shock.
Note:
• When moving the printer, do not tilt it more than 10 degrees in any direction. Tilting the
printer more than 10 degrees can cause toner spillage.
• When moving the printer over a long distance, remove the drum cartridge and toner
cartridge to prevent toner from spilling.
Caution:
Do not expose the drum cartridge to direct sunlight or strong indoor fluorescent
lighting. Do not touch or scratch the surface of the drum.
Caution:
Failure to repackage the printer properly for shipment can result in damage not
covered by the Xerox
®
Warranty, Service Agreement, or Total Satisfaction Guarantee. The
Xerox
®
Warranty, Service Agreement, or Total Satisfaction Guarantee do not cover damage to
the printer caused by improper moving.
After moving the printer:
1. Reinstall any parts that you removed.
2. Reconnect the printer to the cables and power cord.
3. Plug in and power on the printer.
Troubleshooting
G
Geenneerraall TTrroouubblleesshhoooottiinngg
This section contains procedures to help you locate and resolve problems. Resolve some problems by
simply restarting the printer.
PPrriinntteerr D
Dooeess N
Noott PPoow
weerr O
Onn
Probable Causes
Solutions
The power switch is not switched on.
Open the front door, then and check that the power
switch is in the On position.
At the printer control panel, press the
Power/Wake
button. For details, refer to
The power cord is not plugged into the outlet
correctly.
Power off the printer, then plug the power cord into
the outlet securely. Use the bracket provided with the
printer to secure the power cord in place.
The power cord is not secured in place correctly.
Use the bracket provided with the printer to secure
the power cord in place.
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