Jams During Automatic 2-Sided Printing
Probable Causes
Solutions
Using paper of the wrong size,
thickness, or type.
Use paper of the correct size, thickness, or type. For more
information, refer to
Supported Standard Paper Sizes
Paper is loaded in the wrong tray.
Ensure that paper is loaded into the correct tray. For more
information, refer to
.
Tray is loaded with mixed paper.
Load the tray with only one type and size of paper.
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1. Open the finisher front door.
2. Carefully remove the jammed paper.
Note:
If the paper is torn, remove all torn pieces of jammed paper from the printer.
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