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Xerox VersaLink C71 Series, User Manual

The Xerox VersaLink C71 Series is a versatile printing solution that offers exceptional performance and reliability. To ensure a seamless user experience, downloadable user manuals are available for free on our website, allowing you to access the manual instantly at your convenience.

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8

Xerox

®

VersaLink

®

C71XX Series Color Multifunction Printer User Guide

Printer Does Not Power On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Printer Resets or Powers Off Frequently . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Printer Does Not Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Printing Takes Too Long . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Document Prints from Wrong Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Automatic 2-Sided Printing Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Printer is Making Unusual Noises . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Paper Tray Will Not Close . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Condensation has Formed Inside the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226

Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227

Locating Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Minimizing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Clearing Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Troubleshooting Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238

Clearing Finisher Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241

Clearing Paper Jams in the Integrated Office Finisher. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Clearing Paper Jams in the Office Finisher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242

Clearing Staple Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244

Clearing Staple Jams in the Integrated Office Finisher. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Staple Jams in the Office Finisher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245

Clearing Hole Punch Jams in the Office Finisher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250

Print-Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251

Controlling Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Paper and Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Solving Print-Quality Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253

Copy and Scan Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257

Fax Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258

Problems Sending Faxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Problems Receiving Faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259

Getting Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260

Viewing Warning Messages on the Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
Viewing Current Errors on the Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
Using the Integrated Troubleshooting Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
Online Support Assistant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
More Information about Your Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261

A Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263

Printer Configurations and Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264

Available Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
Options and Upgrades. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267

Performance Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269

Print Speed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269

Physical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271

Weights and Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Total Space Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274

Contents

Summary of Contents for VersaLink C71 Series

Page 1: ...VERSION 2 0 NOVEMBER 2022 702P08828 Xerox VersaLink C71XX Series Color Multifunction Printer User Guide ...

Page 2: ...L is a registered trademark of Hewlett Packard Corporation in the United States and or other countries IBM and AIX are registered trademarks of International Business Machines Corporation in the United States and or other countries Trellix is a trademark or registered trademark of Trellix Inc in the United States and other countries Trellix formerly known as McAfee Microsoft Windows and Windows Se...

Page 3: ...ument Feeder 23 Internal Parts 25 Rear View 26 Finishing Options 27 Control Panel 29 Power Options 32 Powering On the Printer 32 Powering Off the Printer 32 Entering and Exiting Sleep Mode and Low Power Mode 33 Power Saver 33 Accessing the Printer 34 Logging In 34 Convenience Authentication 35 Smart Card 35 Introduction to Apps 36 Information Pages 37 Printing Information Pages 37 Configuration Re...

Page 4: ... a Web Service on Devices 57 Installing the Drivers and Utilities for MacOS 57 Installing Print Drivers and Utilities for UNIX and Linux 58 More Information 59 Customize and Personalize 61 Customize and Personalize Overview 62 Customizing or Personalizing the Home Screen 63 Hiding or Showing an App on the Home Screen 63 Rearranging Apps on the Home Screen 63 Customizing or Personalizing the Apps 6...

Page 5: ...erver 92 Copy 93 Copy Overview 93 Making a Copy 93 Copy Workflows 95 ID Card Copy 102 ID Card Copy Overview 102 Copying an ID Card 102 Email 103 Email Overview 103 Sending a Scanned Image in an Email 103 Previewing and Building Jobs 105 Scan To 107 Scan To Overview 107 Scanning to an Email Address 107 Scanning to a User Home Folder 108 Scanning to a USB Flash Drive 109 Scan to Desktop 110 Scanning...

Page 6: ...inux and AS 400 Printing 139 Mobile Printing Options 142 Print Jobs 143 Managing Jobs 143 Printing Special Job Types 143 Printing Features 147 Selecting Paper Options for Printing 147 Printing on Both Sides of the Paper 147 Xerox Black and White 148 Print Quality 148 Image Options 148 Printing Multiple Pages to a Single Sheet 150 Printing Booklets 150 Using Special Pages 150 Printing Watermarks fo...

Page 7: ...ral Precautions 194 Cleaning the Printer 195 Cleaning the Exterior 195 Cleaning the Interior 198 Adjustments and Maintenance Procedures 203 Color Registration 203 Color Calibration 203 Adjusting Paper Registration 204 Adjusting the Altitude 206 Supplies 207 Consumables 207 Ordering Supplies 207 Recycling Supplies 208 Toner Cartridges 208 Routine Maintenance Items 209 Replacing the Drum Cartridge 2...

Page 8: ...244 Clearing Staple Jams in the Integrated Office Finisher 244 Staple Jams in the Office Finisher 245 Clearing Hole Punch Jams in the Office Finisher 250 Print Quality Problems 251 Controlling Print Quality 251 Paper and Media 251 Solving Print Quality Problems 253 Copy and Scan Problems 257 Fax Problems 258 Problems Sending Faxes 258 Problems Receiving Faxes 259 Getting Help 260 Viewing Warning M...

Page 9: ...s FCC Regulations 284 Canada 284 Certifications in Europe 284 European Union Lot 4 Imaging Equipment Agreement Environmental Information 285 Eurasian Economic Community Certification 285 Germany 285 Turkey RoHS Regulation 286 Copy Regulations 287 United States 287 Canada 288 Other Countries 289 Fax Regulations 290 United States 290 Canada 291 European Union 292 New Zealand 292 South Africa 293 Saf...

Page 10: ...10 Xerox VersaLink C71XX Series Color Multifunction Printer User Guide D Apps Features 303 Contents ...

Page 11: ... Safety 13 Operational Safety 15 Maintenance Safety 17 Printer Symbols 18 Environmental Health and Safety Contact Information 20 Your printer and the recommended supplies have been designed and tested to meet strict safety requirements Attention to the following information ensures the continued safe operation of your Xerox printer ...

Page 12: ...on and certification and compliance with electromagnetic regulations and established environmental standards The safety and environment testing and performance of this product have been verified using Xerox materials only Note Unauthorized alterations which can include the addition of new functions or connection of external devices can affect the product certification For more information contact ...

Page 13: ...wing 1 Power off the printer immediately 2 Disconnect the power cord from the electrical outlet 3 Call an authorized service representative POWER CORD Use the power cord supplied with your printer W Wa ar rn niin ng g To avoid risk of fire or electrical shock do not use extension cords power strips or power plugs Plug the power cord directly into a properly grounded electrical outlet Ensure that e...

Page 14: ...er immediately and disconnect the power cord from the electrical outlet Contact an authorized Xerox service representative to correct the problem if The equipment emits unusual odors or makes unusual noises The power cable is damaged or frayed A wall panel circuit breaker fuse or other safety device has been tripped Liquid is spilled into the printer The printer is exposed to water Any part of the...

Page 15: ... metallic surfaces W Wa ar rn niin ng g To avoid a tip hazard do not push or move the device with all the paper trays extended OZONE RELEASE This printer produces ozone during normal operation The amount of ozone produced is dependent on copy volume Ozone is heavier than air and is not produced in amounts large enough to harm anyone Install the printer in a well ventilated room For more informatio...

Page 16: ...sumables away from the reach of children Never throw toner toner cartridges drum cartridges or waste cartridges into an open flame When handling cartridges for example toner and such avoid skin or eye contact Eye contact can cause irritation and inflammation Do not attempt to disassemble the cartridge which can increase the risk of skin or eye contact C Ca au ut tiio on n Use of non Xerox supplies...

Page 17: ...s recycling programs go to www xerox com gwa W Wa ar rn niin ng g Do not use aerosol cleaners Aerosol cleaners can cause explosions or fires when used on electromechanical equipment When installing the device in a hallway or similar restricted area additional space requirements can apply Ensure that you comply with all workspace safety regulations building codes and fire codes for your area Xerox ...

Page 18: ...ates a mandatory action to take in order to avoid damage to the property Caution To avoid damage to the property be careful not to spill toner when handling the waste cartridge Do not touch the part or area of the printer Do not expose the drum cartridges to direct sunlight Do not burn the toner cartridges Do not burn the waste cartridge Do not burn the drum cartridges Do not use paper attached wi...

Page 19: ...urled or wrinkled paper Do not use inkjet paper Do not use transparencies or overhead projector sheets Do not reload paper previously printed on or used Do not copy money revenue stamps or postage stamps Xerox VersaLink C71XX Series Color Multifunction Printer User Guide 19 Safety ...

Page 20: ...lies contact United States and Canada 1 800 ASK XEROX 1 800 275 9376 Europe EHS Europe xerox com For product safety information in the United States and Canada go to www xerox com environment For product safety information in Europe go to www xerox com environment_europe 20 Xerox VersaLink C71XX Series Color Multifunction Printer User Guide Safety ...

Page 21: ...ed This chapter contains Parts of the Printer 22 Power Options 32 Accessing the Printer 34 Introduction to Apps 36 Information Pages 37 The Embedded Web Server 39 Installation and Setup 42 Connecting the Printer 43 Initial Printer Setup 51 Installing the Software 55 More Information 59 ...

Page 22: ...Input Tray 3 Paper Output shown with and without the optional Center Top Tray 4 Front Door 5 Paper Trays Configurations vary from 1 to 4 trays 6 Bypass Tray 7 USB Port 8 Control Panel 22 Xerox VersaLink C71XX Series Color Multifunction Printer User Guide Getting Started ...

Page 23: ...TIC DOCUMENT FEEDER 1 Document Feeder Cover 2 Paper Guides 3 Duplex Automatic Document Feeder Input Tray 4 Document Output Tray Xerox VersaLink C71XX Series Color Multifunction Printer User Guide 23 Getting Started ...

Page 24: ...ic Document Feeder accommodates the following original size documents Width 49 297 mm 1 9 11 7 in Length 85 431 8 mm 8 5 17 in Weight 38 128 g m Follow these guidelines when loading original documents into the duplex automatic document feeder Load original documents face up so that the top of the document enters the feeder first Only use loose sheets of undamaged paper in the duplex automatic docu...

Page 25: ...AL PARTS 1 Transfer Roll 2 Fuser 3 IBT Belt Release 4 Toner Cartridges 5 Power Switch 6 Waste Cartridge 7 Drum Cartridges Xerox VersaLink C71XX Series Color Multifunction Printer User Guide 25 Getting Started ...

Page 26: ...W 1 Power Connection 2 USB Host Port 3 USB Device Port 4 Wi Fi Connectivity Port 5 Ethernet Port 6 Foreign Device Interface 26 Xerox VersaLink C71XX Series Color Multifunction Printer User Guide Getting Started ...

Page 27: ...ice Finisher with or without the Booklet Maker Integrated Office Finisher 1 Finisher Tray 2 Finisher Tray Extension 3 Integrated Office Finisher 4 Staple Cartridge 5 Finisher Front Cover 6 Finisher Top Cover Xerox VersaLink C71XX Series Color Multifunction Printer User Guide 27 Getting Started ...

Page 28: ...idge optional 5 Finisher Top Cover 6 Creaser Unit optional 7 Staple Cartridge 8 Finisher Front Cover 9 Office Finisher 10 Hole Punch Waste Container optional 11 Hole Punch Unit optional 12 Horizontal Transport Cover Center Catch Tray 28 Xerox VersaLink C71XX Series Color Multifunction Printer User Guide Getting Started ...

Page 29: ...an features Provides access to reference materials Provides access to Tools and Setup menus Prompts you to load paper replace supplies and clear jams Displays errors and warnings Provides the Power Wake button used for powering on or off the printer This button also supports the power saver modes and blinks to indicate the power status of the printer Xerox VersaLink C71XX Series Color Multifunctio...

Page 30: ...vides access to printer functions 3 Home Button This button provides access to the Home menu for access to printer features such as copy scan and fax 4 NFC Area Optional Near Field Communication NFC is a technology that enables devices to communicate when they are within 10 cm 4 in of each other Use the NFC area to obtain a network interface or to establish a TCP IP connection between your device ...

Page 31: ...fications and messages are displayed in a pop up banner below the apps area To view the full notification touch the center of the banner After you have reviewed the information touch X X to close 7 Pause Icon When a job is being scanned or processed a Pause icon appears in the notification banner area To pause the current job touch the Pause icon The job pauses with the option to resume or delete ...

Page 32: ...de Enter or exit low power mode The P Po ow we er r W Wa ak ke e button also flashes when the printer is in low power mode POWERING ON THE PRINTER To power on the printer 1 To power on the printer open the front door and press the power switch to the O On n position 2 At the printer control panel press the P Po ow we er r W Wa ak ke e button C Ca au ut tiio on n Do not unplug the power cord while ...

Page 33: ...mode automatically when it receives data from a connected device To wake the printer manually press the P Po ow we er r W Wa ak ke e button POWER SAVER You can set the time the printer spends idle in ready mode before the printer transitions to a lower power level There are two levels of power saver mode L Lo ow w P Po ow we er r T Tiim me eo ou ut t The printer shifts from Ready mode to Low Power...

Page 34: ...revious user ID value for a specified amount of time since the user ID was last used from 1 999 days The system administrator can change the number of days through the Embedded Web Server A Au ut to o U Us se er r I ID D D Diis sa ab blle em me en nt t The printer disables the user accounts that have not logged in to the printer for a specified period The system administrator can specify the numbe...

Page 35: ...k k o ou ut t After a specified number of invalid login attempts for a user account the printer locks out the account If you do not log in to the printer for a long period of time your account can be disabled automatically Contact your system administrator for assistance For more information refer to the System Administrator Guide at www xerox com office VLC71XXdocs CONVENIENCE AUTHENTICATION When...

Page 36: ...ps are installed as standard but hidden the first time you use the device When you log in the Apps configured for your personal account appear on the control panel You can download more Apps for your device from the Xerox App Gallery For more information refer to www xerox com XeroxAppGallery 36 Xerox VersaLink C71XX Series Color Multifunction Printer User Guide Getting Started ...

Page 37: ...rovides a printout of all PCL fonts that are available on the printer Demonstration Print Demonstration Print provides a demonstration of the current print quality Startup Page The Startup Page provides basic printer configuration and network information Job History Report The printer retains information on previous print jobs including the date time job type document name output color for color d...

Page 38: ...ouch D De ev viic ce e A Ab bo ou ut t I In nf fo or rm ma at tiio on n P Pa ag ge es s 3 Touch C Co on nf fiig gu ur ra at tiio on n R Re ep po or rt t 4 To return to the Home screen press the H Ho om me e button 38 Xerox VersaLink C71XX Series Color Multifunction Printer User Guide Getting Started ...

Page 39: ...he TCP IP address on the control panel wait until the printer has been on for 2 minutes If the TCP IP address is 0 0 0 0 or begins with 169 it indicates a network connectivity issue However if Wi Fi is set as the primary Ethernet connection 0 0 0 0 is displayed as the IP address for the printer Viewing the IP Printer Address on the Control Panel To view the IP address of the printer on the control...

Page 40: ...wser In the address field type the IP address of the printer then press E En nt te er r or R Re et tu ur rn n For details about obtaining the IP address of your printer refer to Finding the IP Address of Your Printer 2 To download the Configuration Report scroll to the bottom of the page then in the Quick Links section click D Do ow wn nllo oa ad d C Co on nf fiig gu ur ra at tiio on n R Re ep po ...

Page 41: ...st t S Se es ss siio on n The remote control panel sends a request to the local control panel If the local control panel is inactive the remote control panel session is activated automatically If a local user is active on the device a Remote Session Request message appears on the local control panel The local user chooses to accept or deny the request If the request is accepted the remote control ...

Page 42: ... to the Embedded Web Server For more information refer to the System Administrator Guide at www xerox com office VLC71XXdocs SELECTING A LOCATION FOR THE PRINTER 1 Select a dust free area with temperatures from 10 32 C 50 90 F and relative humidity 10 85 Note Sudden temperature fluctuations can affect print quality Rapid heating of a cold room can cause condensation inside the printer directly int...

Page 43: ... and systems simultaneously An Ethernet connection is typically faster than USB and allows you direct access to the settings of the printer using the Embedded Web Server W Wiir re elle es ss s N Ne et tw wo or rk k If your environment includes a wireless router or wireless access point you can connect the printer to the network with a wireless connection A wireless network connection provides the ...

Page 44: ...vice set identifier SSID and any necessary credentials Note Wireless networking is available only on printers with the optional Wireless Network Adapter installed Configuring the Printer for a Wireless Network Note Before you configure wireless network settings install the Xerox Wireless Network Adapter Kit If you purchased and installed a Wireless Network Adapter Kit you can connect the device to...

Page 45: ... the instructions provided with the Wireless Network Adapter C Ca au ut tiio on n Pulling on the adapter can cause damage Once the adapter is installed remove it only as needed and as directed in the Wireless Network Adapter removal instructions For details refer to Removing the Wireless Network Adapter 4 Configure the Wi Fi settings For details about configuring the Wi Fi settings refer to the Sy...

Page 46: ...g the power cord while the printer powers down 2 To release the Wireless Network Adapter from the connection panel on the side of the printer gently grasp the adapter and push the release lever to the side Carefully pull the adapter away from the printer C Ca au ut tiio on n Do not use force to pull on the Wireless Network Adapter If the latch is released properly the adapter pulls out easily Pull...

Page 47: ...a ak ke e button If the printer was installed previously in a wireless network environment it could retain setup and configuration information from that environment To prevent the printer from attempting to connect to the previous network reset the wireless settings For more information refer to the System Administrator Guide at www xerox com office VLC71XXdocs Xerox VersaLink C71XX Series Color M...

Page 48: ...et to AUTO d Touch O OK K 6 To connect manually to a Wi Fi Network a Touch M Ma an nu ua all S Se et tu up p b In the first field type a name for the Wi Fi network then touch E En nt te er r c Touch N Ne et tw wo or rk k T Ty yp pe e then select an option d Touch S Se ec cu ur riit ty y then select an option e Touch W Wii F Fii P Pr ro ot te ec ct te ed d S Se et tu up p W WP PS S then select an o...

Page 49: ...touch R Re es st ta ar rt t N No ow w Connecting to Wi Fi Direct You can connect to your printer from a Wi Fi mobile device such as a tablet computer or smartphone using Wi Fi Direct Wi Fi Direct is disabled by default Note Wireless networking is available only on printers with the optional Wireless Network Adapter installed To connect with Wi Fi Direct follow the directions provided with your mob...

Page 50: ...version of iOS 1 At your computer open a Web browser In the address field type the IP address of the printer then press E En nt te er r or R Re et tu ur rn n If you do not know the IP address for your printer refer to Finding the IP Address of Your Printer 2 In the Embedded Web Server click H Ho om me e C Co on nn ne ec ct tiiv viit ty y Note If this feature does not appear log in as a system admi...

Page 51: ...port for your printer To install the Xerox Easy Assist app on your smartphone you need to scan a QR Code or search the app in the Apple App Store or Google Play Store There are two types of XEA QR Codes QR Code to acquire the XEA app This QR Code is for the initial installation of the app To install the Xerox Easy Assist app for the first time you are required to scan this QR Code using your smart...

Page 52: ...nd edit your printer settings from the D De ev viic ce e S Se et tt tiin ng gs s tab If you have not setup a password during the initial setup to view or edit existing printer settings you need to set up the password S Su up pp po or rt t You can request support and find solutions for printer related problems through the Xerox Easy Assist app In the app select your printer then touch S Su up pp po...

Page 53: ...ment EULA touch I I A Ag gr re ee e Note The Xerox Easy Assist App has instructions that help you to unpack the printer from its packaging box To watch a helpful video to unpack your printer scan the QR Code on the XEA QR Code Flyer that came with your printer with your smartphone camera Accept the End User License Agreement EULA then follow the instructions that appear on the app 5 Follow the ins...

Page 54: ...d dd diin ng g a an n E Ex xiis st tiin ng g P Pr riin nt te er r To add an existing printer from the network there are two options Q QR R C Co od de e I IP P A Ad dd dr re es ss s Select the I IP P A Ad dd dr re es ss s option To connect to the printer by typing the IP Address manually touch I IP P A Ad dd dr re es ss s Type the IP Address of the printer then touch O OK K To find the IP Address r...

Page 55: ...ar rt t D Dr riiv ve er r I In ns st ta alllle er r R Re ec co om mm me en nd de ed d 3 At the License Agreement click A Ag gr re ee e 4 From the list of discovered printers select your printer When you install print drivers for a network printer do the following a If your printer does not appear in the list click D Do on n t t S Se ee e Y Yo ou ur r P Pr riin nt te er r b Enter the IP address for...

Page 56: ...d 10 In the Printer name field type a name for your printer 11 To install the print driver click N Ne ex xt t 12 If needed set the printer as the default printer Note Before you select S Sh ha ar re e P Pr riin nt te er r contact your system administrator 13 To send a test page to the printer click P Pr riin nt t a a t te es st t p pa ag ge e 14 Click F Fiin niis sh h INSTALLING THE PRINT DRIVERS ...

Page 57: ...e 6 To accept the current installation location click I In ns st ta allll or select another location for the installation files then click I In ns st ta allll 7 If prompted enter your password then click O OK K 8 From the list of discovered printers select your printer then click N Ne ex xt t 9 If your printer does not appear in the list of discovered printers a Click the N Ne et tw wo or rk k P P...

Page 58: ...puter Applications folder or from the Dock open S Sy ys st te em m P Pr re ef fe er re en nc ce es s 2 Click P Pr riin nt te er rs s S Sc ca an nn ne er rs s The list of printers appears on the left of the window 3 In the list of printers click the Plus icon 4 Click I IP P 5 From the Protocol list select the protocol 6 In the Address field enter the IP address of the printer 7 In the Name field en...

Page 59: ... information for your printer including online technical support Online Support Assistant and print driver downloads www xerox com office VLC71XXsupport Information Pages Print from the control panel For details refer to Information Pages Order supplies for your printer www xerox com office VLC71XXsupplies Local sales and Technical Customer Support www xerox com office worldcontacts Printer regist...

Page 60: ...60 Xerox VersaLink C71XX Series Color Multifunction Printer User Guide Getting Started ...

Page 61: ...ifunction Printer User Guide 61 Customize and Personalize This chapter contains Customize and Personalize Overview 62 Customizing or Personalizing the Home Screen 63 Customizing or Personalizing the Apps 64 Creating and Using 1 Touch Apps 67 ...

Page 62: ...e device you can personalize the device to meet specific user needs You can configure your personal Home page to hide or show only the apps you use You can tailor each feature list to your job requirements You can specify default settings for each app and save settings for regular jobs You can create 1 Touch Apps to save and simplify lengthy or frequent workflows Once created 1 Touch Apps appear o...

Page 63: ...e e 4 To hide an installed app a For the app touch X X b Touch D Do on ne e 5 Verify that only the selected apps appear on the Home screen REARRANGING APPS ON THE HOME SCREEN 1 At the printer control panel press the H Ho om me e button 2 Touch C Cu us st to om miiz ze e 3 Touch and hold the required app 4 Drag the app to the new location 5 Release the app 6 Touch D Do on ne e 7 Verify that the app...

Page 64: ...ify a feature is visible the Eye icon appears with no line across it 6 To reorder the menu features touch and drag the features into the appropriate order 7 To save the current configuration touch D Do on ne e CUSTOMIZING OR PERSONALIZING THE ENTRY SCREEN The Entry Screen appears when the Fax Email USB or Scan To Apps are selected The Entry Screen provides options for entering recipient or destina...

Page 65: ...red within the Preset feature Deleting a Saved Preset To delete a saved preset 1 At the printer control panel press the H Ho om me e button 2 Touch the app required 3 Scroll to the bottom then touch C Cu us st to om miiz ze e 4 Touch P Pr re es se et ts s 5 Touch the T Tr ra as sh h icon that corresponds with the preset that you want to delete 6 At the prompt touch D De elle et te e 7 Touch D Do o...

Page 66: ...Web browser In the address field type the IP address of the printer then press E En nt te er r or R Re et tu ur rn n 2 In the Embedded Web Server click L Lo og g I In n then click on your user account If required enter your password and click L Lo og g I In n 3 To access your User Profile click on your User Account name shown in the top right corner then click M My y P Pr ro of fiille e All person...

Page 67: ...ion to review the job settings in the 1 Touch App For copy jobs you can change the copy quantity for each job S St ta ar rt t I Im mm me ed diia at te elly y Use this option to start the job without reviewing the settings 10 Touch N Ne ex xt t 11 If you selected R Re ev viie ew w B Be ef fo or re e S St ta ar rt t select the options for displaying instructions and settings E En nt te er r A Ap pp ...

Page 68: ... N Ne ex xt t S Sh ho ow w Q Qu ua an nt tiit ty y Use this option to allow users to view and update the quantity S Sh ho ow w S Se et tt tiin ng gs s Use this option to display a summary of the features programmed for the 1 Touch App 13 Touch N Ne ex xt t 14 Touch the option required P Pe er rs so on na all M My y H Ho om me e S Sc cr re ee en n O On nlly y Use this option to display the 1 Touch ...

Page 69: ...e ev viie ew w B Be ef fo or re e S St ta ar rt t option was selected during 1 Touch App setup review the settings If the quantity is displayed for Copy jobs update the number of copies as required Touch S St ta ar rt t If the S St ta ar rt t I Im mm me ed diia at te elly y option was selected during 1 Touch App setup the device starts automatically 6 To return to the Home screen press the H Ho om...

Page 70: ...70 Xerox VersaLink C71XX Series Color Multifunction Printer User Guide Customize and Personalize ...

Page 71: ...eatures and functions of your device There are standard apps already installed and displayed on the Home screen There are also apps that are installed as standard but are hidden when your device is used for the first time For more information about customizing the Home screen and the apps features refer to Customize and Personalize A range of apps is available for download and installation from th...

Page 72: ...r device and manage your apps and licenses Note If you have an existing Xerox App Gallery Account refer to Logging into your Xerox App Gallery Account To create an App Gallery account using the control panel 1 At the printer control panel press the H Ho om me e button 2 Touch X Xe er ro ox x A Ap pp p G Ga alllle er ry y 3 Do one of the following On the blue scrolling panel touch C Cr re ea at te ...

Page 73: ...or O OK K The Xerox App Gallery opens INSTALLING OR UPDATING AN APP FROM THE XEROX APP GALLERY Xerox Apps add extend or customize the functionality of your device You can use the Xerox App Gallery to browse and install apps at your device control panel Installing an App from the App Gallery To install an app from the App Gallery 1 At the printer control panel press the H Ho om me e button 2 Touch ...

Page 74: ...n a Enter your User Name using the touch screen keypad then touch E En nt te er r b Enter your Password using the touch screen keypad then touch E En nt te er r or O OK K 4 Touch I In ns st ta alllle ed d The list shows all installed apps and any apps eligible for update You can update apps individually or all apps at once Touch the desired app then touch U Up pd da at te e or U Up pd da at te e A...

Page 75: ...n Pages and reports using this option Software Update Use this option to check for software updates and configure update settings Notifications Use the Notifications option to see details of current alerts or faults on the device A History button displays fault codes and the date that the fault occurred on the device Paper Trays Use the Paper Trays option to see the paper size type and color set f...

Page 76: ...et up alerts using the Embedded Web Server refer to the System Administrator Guide at www xerox com office VLC71XXdocs Checking the Supplies Status at the Control Panel 1 To view status information for the printer supplies touch D De ev viic ce e S Su up pp plliie es s 2 To view details about a specific item including part numbers for reordering touch the specific item 3 To return to the Supplies ...

Page 77: ... panel press the H Ho om me e button 2 Touch D De ev viic ce e B Biilllliin ng g U Us sa ag ge e 3 To view more details touch U Us sa ag ge e C Co ou un nt te er rs s then select an option I Im mp pr re es ss siio on n C Co ou un nt te er rs s This option provides the number of impressions made by the printer The number of impressions cannot equal the number of sheets counted depending on the prin...

Page 78: ...anel press the H Ho om me e button 2 Touch D De ev viic ce e R Re es se et ts s R Re es se et t t to o F Fa ac ct to or ry y D De ef fa au ullt ts s 3 At the prompt touch R Re es se et t 4 When the process is complete the printer restarts automatically REMOTE SERVICES You can use the Remote Services option in the Embedded Web Server to send error and usage information to the Xerox support team to ...

Page 79: ...H Ho om me e button 2 Touch A Ad dd dr re es ss s B Bo oo ok k 3 Touch the P Pllu us s icon then select A Ad dd d C Co on nt ta ac ct t 4 To enter a name touch the E En nt te er r F Fiir rs st t N Na am me e E En nt te er r L La as st t N Na am me e or E En nt te er r C Co om mp pa an ny y field then enter the information To move to the next field touch N Ne ex xt t When finished touch E En nt te ...

Page 80: ...e er r 5 To add group members touch A Ad dd d M Me em mb be er r 6 To add a contact name from the Favorites or Contacts menu select a contact 7 To add more group members touch A Ad dd d M Me em mb be er r then select a contact 8 To mark the group as a favorite touch the S St ta ar r icon 9 To save the group touch O OK K 10 To return to the Home screen press the H Ho om me e button Editing or Delet...

Page 81: ... To save the contact click O OK K Editing or Deleting Contacts in the Address Book in the Embedded Web Server To edit or delete contacts 1 At your computer open a Web browser In the address field type the IP address of the printer then press E En nt te er r or R Re et tu ur rn n 2 In the Embedded Web Server click A Ad dd dr re es ss s B Bo oo ok k 3 From the Address Book select a contact 4 To edit...

Page 82: ...h icon b At the prompt click D De elle et te e c Repeat the previous two steps for each member d To save the changes click O OK K 6 To remove the selected group from the Address Book click D De elle et te e At the prompt click D De elle et te e Advanced Settings The Advanced option provides more settings for importing and exporting contact details and managing contacts You can use the Advanced opt...

Page 83: ...obal Favorite click the Global Favorite S St ta ar r icon 4 To mark a contact as a Favorite for email fax or a scan to destination for each feature click the S St ta ar r icon 5 To remove a contact marked as a Favorite for Global Favorite or the selected feature touch the S St ta ar r icon The contact is removed from the Global Favorite list or the Favorite list for the selected feature 6 To save ...

Page 84: ...6 Select the job settings For details about available features refer to Apps Features 7 Scroll to the bottom then touch C Cu us st to om miiz ze e 8 Touch F Fa av vo or riit te es s then touch A Ad dd d F Fa av vo or riit te e A list of contacts appears 9 Touch the contact to add to your Personal Favorites then touch D Do on ne e 10 To complete the job touch S Se en nd d or S Sc ca an n When you l...

Page 85: ...onal Favorite using the Control Panel To delete a Personal Favorite 1 At the printer control panel press the H Ho om me e button 2 Touch L Lo og giin n then enter a valid login name and password 3 Touch the app required 4 Scroll to the bottom then touch C Cu us st to om miiz ze e 5 Touch F Fa av vo or riit te es s then touch the T Tr ra as sh h icon that corresponds with the Personal Favorite that...

Page 86: ...R Re es se et t All the personalizations configured for your User Account are removed 5 To log out click on your User Account name shown in the top right corner then click L Lo og g O Ou ut t 86 Xerox VersaLink C71XX Series Color Multifunction Printer User Guide Xerox Apps ...

Page 87: ...rol panel For more information refer to Printing Special Job Types Pausing the Print Job with the Option to Delete It 1 At the printer control panel press the H Ho om me e button 2 Touch J Jo ob bs s then touch the name of the print job 3 Do one of the following To pause the print job touch P Pa au us se e To resume the print job touch R Re es su um me e To delete the print job touch D De elle et ...

Page 88: ...d The job resumes automatically when the required resources are available If the job does not print automatically touch R Re es su um me e Select from the following options D De elle et te e J Jo ob b To delete the print job that is on hold touch D De elle et te e R Re ello oa ad d M Me ed diia a To load recommended media in the feeder touch R Re ello oa ad d M Me ed diia a C Ch ha an ng ge e M Me...

Page 89: ...nting for that job touch the T Tr ra as sh h icon then at the prompt touch D De elle et te e 6 To return to the Home screen press the H Ho om me e button Secure Print Use Secure Print to print sensitive or confidential information After you send the job it is held at the printer until you enter your passcode at the printer control panel To print a Secure Print job refer to Printing a Secure Print ...

Page 90: ...hen click P Pr riin nt te er r P Pr ro op pe er rt tiie es s Depending on your application the title of the button varies 3 For Job Type select P Pe er rs so on na all P Pr riin nt t 4 Select any other required printing options then click O OK K 5 To send the job to the printer click P Pr riin nt t Printing Using Personal Print 1 In your software application access the print settings For most soft...

Page 91: ...ing any remaining copies After a Sample Set job is printed it is deleted automatically To print a Sample Set refer to Printing a Sample Set Printing a Sample Set 1 In your software application access the print settings For most software applications press C CT TR RL L P P for Windows or C CM MD D P P for Macintosh 2 Select your printer then open the print driver For Windows click P Pr riin nt te e...

Page 92: ...the IP address of the printer then press E En nt te er r or R Re et tu ur rn n 2 In the Embedded Web Server click J Jo ob bs s 3 Click the job name 4 Do one of the following To pause the print job click P Pa au us se e To resume the print job click R Re es su um me e To delete the print job click D De elle et te e At the prompt click D De elle et te e 5 To return to the Home screen click H Ho om m...

Page 93: ...or future jobs The list of features can be customized and some features could be hidden from view when the app is installed To view all available features and to find out more about customizing the Copy App refer to Customize and Personalize For information about all the app features and available settings refer to Apps Features MAKING A COPY To make a copy 1 At the printer control panel press the...

Page 94: ...with the top of the page entering the feeder first Adjust the paper guides so that they fit against the original documents 4 Touch C Co op py y then enter the number of copies needed Note To amend the number of copies entered touch the X X button then enter the required quantity 5 If scanning from 2 sided original documents touch 2 2 S Siid de ed d then select an option 6 Adjust copy settings as n...

Page 95: ...entation touch P Pa ag ge e L La ay yo ou ut t then touch M Mo or re e Select P Po or rt tr ra aiit t or L La an nd ds sc ca ap pe e Note The Original Orientation option is only available when the selected number of pages per slide is 2 4 or 8 6 To change the Image Order touch P Pa ag ge e L La ay yo ou ut t then touch M Mo or re e Select one of the following options R Riig gh ht t t th he en n D ...

Page 96: ...r control panel press the H Ho om me e button 2 Touch C Co op py y 3 Touch C Co ollo or r B Ba alla an nc ce e 4 To adjust the highlight midtone and shadow density levels by color touch the color that you want to adjust then move the sliders to increase or decrease the density levels 5 Touch O OK K Adjusting Saturation Adjusting the saturation makes the image colors more vivid or pastel To adjust ...

Page 97: ... Mo od de e then select the typical page reading order for the document if needed O Of ff f is the default setting 5 Touch P Pa ag ge es s then select the pages that you want to copy Note Available options vary based on the Mode selection you have chosen 6 To reduce the amount of white space in copies near the binding touch B Biin nd diin ng g E Ed dg ge e E Er ra as se e then move the slider to t...

Page 98: ... To specify the orientation of the original document touch O Or riig giin na all O Or riie en nt ta at tiio on n then select an option 6 Touch O OK K Creating a Booklet The booklet feature reduces the original page images to fit two images on each side of the printed page You can print copies in booklet format In Booklet mode the printer scans all the original documents before it prints the copies...

Page 99: ...ted Note This feature is only available if a hard drive is installed To add a front cover to your copy job 1 At the printer control panel press the H Ho om me e button 2 Touch C Co op py y 3 Touch F Fr ro on nt t C Co ov ve er r 4 Touch the F Fr ro on nt t C Co ov ve er r toggle button Note If Paper Supply is set to A Au ut to o S Se elle ec ct t a notification appears confirming that the Paper Su...

Page 100: ...a job to inspect before printing multiple copies This feature is useful for complex or high volume jobs After you print and inspect the test copy you can choose to print or cancel the remaining copies To print a sample copy of your job 1 At the printer control panel press the H Ho om me e button 2 Touch C Co op py y 3 Adjust the copy settings as needed 4 Enter the number of copies needed 5 Touch t...

Page 101: ...he required date format c To adjust which pages contain the selected annotation touch A Ap pp plly y T To o then select the required option d Touch O OK K 7 To insert a Bates Stamp a Select the required page location then touch B Ba at te es s S St ta am mp p b Touch P Pr re ef fiix x then select the required entry Touch O OK K Note To create a prefix touch the edit icon for N No ot t iin n U Us s...

Page 102: ...atures and available settings refer to Apps Features COPYING AN ID CARD To copy an ID card 1 At the printer control panel press the H Ho om me e button 2 To clear previous app settings touch R Re es se et t 3 Lift the automatic document feeder then place the original document in the upper left corner of the document glass 4 Touch I ID D C Ca ar rd d C Co op py y 5 Adjust the settings as required 6...

Page 103: ...tings for individual Email jobs and save settings as Presets for future jobs The list of features can be customized and some features could be hidden from view when the app is installed To view all available features and to find out more about customizing the Email App refer to Customizing or Personalizing the Feature List For information about all the app features and available settings refer to ...

Page 104: ...ress manually into the To field type the address using the touch screen keypad Touch E En nt te er r To select a contact or group from the Address Book touch the A Ad dd dr re es ss s B Bo oo ok k icon Touch F Fa av vo or riit te es s or C Co on nt ta ac ct ts s then select a recipient If you have created Personal Favorites to select a Personal Favorite log in with your user credentials Touch the ...

Page 105: ...ent glass when prompted to finish touch D Do on ne e or to scan another page load a new original document on the document glass then touch A Ad dd d P Pa ag ge e Alternatively you can touch C Ca an nc ce ell J Jo ob b Note If you are scanning a document from the duplex automatic document feeder a prompt does not appear 10 To return to the Home screen press the H Ho om me e button PREVIEWING AND BU...

Page 106: ... use the same input area for each segment Scan all segments using the document glass or scan all segments using the automatic document feeder 4 Touch the app required 5 Select the job settings 6 Touch P Pr re ev viie ew w 7 If you are scanning from 2 sided original documents touch 2 2 S Siid de ed d S Sc ca an nn niin ng g then select an option 8 To start scanning touch P Pr re ev viie ew w The or...

Page 107: ...details about using the Address Book and managing and creating Favorites and Personal Favorites refer to Address Book You can adjust various settings for individual Scan To jobs and save settings as Presets for future jobs You can customize the features list When the Scan To App is installed some features can be hidden from view To view all available features and to find out more about customizing...

Page 108: ...needed 8 To change the subject line from Email Features touch S Su ub bj je ec ct t To enter a new subject line use the touch screen keypad Touch E En nt te er r 9 To change the email body message from Email Features touch M Me es ss sa ag ge e then enter a new message Touch O OK K 10 To begin the scan touch S Sc ca an n 11 If you are scanning from the document glass when prompted to finish touch ...

Page 109: ...o finish touch D Do on ne e or to scan another page touch A Ad dd d P Pa ag ge e Note If you are scanning a document from the automatic document feeder a prompt does not appear 11 To return to the Home screen press the H Ho om me e button SCANNING TO A USB FLASH DRIVE You can scan a document and store the scanned file on a USB Flash drive The Scan to USB function produces scans in jpg pdf pdf a xp...

Page 110: ...sure that your computer and the printer are plugged in powered on and connected to an active network On your computer ensure that you have the correct print driver software installed For details refer to Installing the Software On your computer ensure that the printer is installed using WSD For details refer to Installing the Software On your printer ensure that WSD is enabled Enable the feature o...

Page 111: ... are scanning from the document glass when prompted to finish touch D Do on ne e or to scan another page touch A Ad dd d P Pa ag ge e Note If you are scanning a document from the automatic document feeder a prompt does not appear 12 To return to the Home screen press the H Ho om me e button SCANNING TO A SHARED FOLDER ON A NETWORK COMPUTER Before you can use the printer as a scanner on a network C...

Page 112: ...ess Book Entry from the Embedded Web Server 1 At your computer open a Web browser In the address field type the IP address of the printer then press E En nt te er r or R Re et tu ur rn n Note If you do not know the IP address for your printer refer to Finding the IP Address of Your Printer 2 Click A Ad dd dr re es ss s B Bo oo ok k then click A Ad dd d C Co on nt ta ac ct t 3 For Network SMB click...

Page 113: ...acts list select the shared folder 6 To save the scanned document as a specific file name touch the attachment file name enter a new name using the touch screen keypad then touch E En nt te er r 7 To save the scanned document as a specific file format touch the attachment file format then select the desired format 8 Adjust scanning options as needed 9 To begin the scan press S Sc ca an n 10 If you...

Page 114: ...k For details refer to Installing the Software On your printer ensure that WSD is enabled For details refer to the System Administrator Guide at www xerox com office VLC71XXdocs 1 Load the original document on the document glass or in the duplex automatic document feeder 2 On your computer select the W Wiin nd do ow ws s F Fa ax x a an nd d S Sc ca an n application then click R Ru un n 3 Click N N...

Page 115: ...rding option click T To oo olls s then click S Sc ca an n R Ro ou ut tiin ng g Select your preferred option enter the destination details then click S Sa av ve e The scanned images are forwarded to the specified destination Xerox VersaLink C71XX Series Color Multifunction Printer User Guide 115 Xerox Apps ...

Page 116: ...e compatible with your local fax connection and regulations The Fax Settings include optional features you can use to configure the printer for faxing Note Not all options listed are supported on all printers Some options apply only to a specific printer model configuration operating system or print driver type For details refer to the System Administrator Guide at www xerox com office VLC71XXdocs...

Page 117: ...ed touch the S Sp pe ec ciia all C Ch ha ar ra ac ct te er rs s icon then touch D Diia all P Pa au us se e To enter longer pauses touch D Diia all P Pa au us se e multiple times To select a contact or group from the Address Book touch the A Ad dd dr re es ss s B Bo oo ok k icon Touch F Fa av vo or riit te es s or C Co on nt ta ac ct ts s then select a recipient If you have created Personal Favorit...

Page 118: ...fy the time to send your fax 1 At the printer control panel press the H Ho om me e button 2 Touch F Fa ax x 3 To add a recipient fax number use the touch screen keypad or to add a contact from the Address Book touch the A Ad dd dr re es ss s B Bo oo ok k icon 4 Load original documents into the printer then adjust the settings as needed For details refer to Sending a Fax 5 Touch D De ella ay y S Se...

Page 119: ... At the printer control panel press the H Ho om me e button 2 Log in as Admin Note For information on logging in as a system administrator refer to the System Administrator Guide at www xerox com office VLC71XXdocs 3 Touch D De ev viic ce e A Ap pp ps s F Fa ax x 4 Touch C Co ov ve er r S Sh he ee et t C Co om mm me en nt ts s 5 Select a N No ot t iin n U Us se e comment 6 Enter up to 18 character...

Page 120: ...ilename for attachments touch A At tt ta ac ch hm me en nt t then enter a filename 9 To change the file format for attachments touch the current format extension then select a new format Note The default file format is p pd df f 10 To save the settings touch O OK K 11 For the new settings to take effect press the H Ho om me e button At the prompt touch R Re es st ta ar rt t N No ow w Printing a Se...

Page 121: ...scanning a document from the duplex automatic document feeder a prompt does not appear 7 To return to the Home screen press the H Ho om me e button Polling a Remote Fax Machine Fax Polling allows the printer to retrieve a fax stored on another fax machine that supports fax polling Note This feature is hidden from view when the Fax App is installed for more information refer to Customize and Person...

Page 122: ... required phonebook from the list c Select names from the list or search for a contact using the search bar d To add the selected contacts to the Fax Recipients list click the D Do ow wn n A Ar rr ro ow w e Click O OK K f To add more recipients repeat this procedure 7 To include a cover sheet click the C Co ov ve er r S Sh he ee et t tab From the Cover Sheet Options list select P Pr riin nt t a a ...

Page 123: ...at this procedure 7 To include a cover sheet click the C Co ov ve er r S Sh he ee et t tab 8 From the Cover Sheet list select P Pr riin nt t a a C Co ov ve er r S Sh he ee et t then enter the details as needed 9 On the Options tab select the required options To save your settings and return to the main print dialog window click O OK K 10 To send the fax click P Pr riin nt t Xerox VersaLink C71XX S...

Page 124: ... model configuration operating system or print driver type For details refer to the System Administrator Guide at www xerox com office VLC71XXdocs You can adjust settings for individual server fax jobs save settings as Presets for future jobs and customize server fax features Some features are hidden from view when the app is installed To view all available features and to find out more about cust...

Page 125: ...ouch screen keypad then touch E En nt te er r Note To insert a pause as needed touch the S Sp pe ec ciia all C Ch ha ar ra ac ct te er rs s icon then touch D Diia all P Pa au us se e To enter longer pauses touch D Diia all P Pa au us se e multiple times To select a contact or group from the Address Book touch the A Ad dd dr re es ss s B Bo oo ok k icon Touch F Fa av vo or riit te es s or C Co on n...

Page 126: ... 1 At the printer control panel press the H Ho om me e button 2 Touch S Se er rv ve er r F Fa ax x 3 To add a recipient fax number use the touch screen keypad To add a contact from the Address Book touch the A Ad dd dr re es ss s B Bo oo ok k icon 4 Load original documents into the printer then adjust the settings as needed For details refer to Sending a Server Fax 5 Touch D De ella ay y S Se en n...

Page 127: ...ormation see the System Administrator Guide at www xerox com office VLC71XXdocs 3 Add files using the Browse USB screen To print a group of print ready files for the USB drive or folder touch the S Se elle ec ct t A Allll icon Verify that your files are selected To print a specific file browse to that file then touch the file name or icon 4 Touch O OK K 5 Confirm that the required files are listed...

Page 128: ...wse to that file then touch the file name or icon 4 Touch O OK K 5 Confirm that the desired documents appear If the documents do not appear touch A Ad dd d D Do oc cu um me en nt ts s select additional documents then touch O OK K 6 Select the paper supply quantity output color and 2 sided printing options 7 Touch P Pr riin nt t 128 Xerox VersaLink C71XX Series Color Multifunction Printer User Guid...

Page 129: ...ROX APP 1 Send an email with an attachment containing a supported file type to Print printbyxerox com First time users receive a response email with a user ID and password 2 At the Xerox device control panel press the H Ho om me e button 3 Touch P Pr riin nt tB By yX Xe er ro ox x 4 Enter your email address then touch S Sa av ve e 5 On the Enter password screen use the onscreen keyboard to enter y...

Page 130: ...rmation refer to Installing or Updating an App from the Xerox App Gallery To use the Connect for XMPie app from the Home screen touch C Co on nn ne ec ct t f fo or r X XM MP Piie e The main screen displays Featured Products and Product Categories You can browse the categories for the products that you want to create Follow the instructions on screen to create a job with customized fields You can p...

Page 131: ...ing left on output trays The supported file formats for the Connect for DocuShare Go App are For print Microsoft Office PDF Apache OpenOffice TIFF JPEG PNG GIF TXT RTF EML XPS PS and PCL For scan PDF PDF A XPS TIFF JPEG DOCX XLSX PPTX To configure the Connect for DocuShare Go app on your printer contact your system administrator or refer to www xerox com XeroxAppGallery You can use the Xerox App G...

Page 132: ...132 Xerox VersaLink C71XX Series Color Multifunction Printer User Guide Xerox Apps ...

Page 133: ...aLink C71XX Series Color Multifunction Printer User Guide 133 Printing This chapter contains Printing Overview 134 Selecting Printing Options 135 Print Jobs 143 Printing Features 147 Using Custom Paper Sizes 155 ...

Page 134: ...ter control panel specify the paper size color and type 3 Access the print settings in your software application For most software applications press C CT TR RL L P P for Windows or C CM MD D P P for Macintosh 4 Select your printer 5 To access the print driver settings for Windows select P Pr riin nt te er r P Pr ro op pe er rt tiie es s P Pr riin nt t O Op pt tiio on ns s or P Pr re ef fe er re e...

Page 135: ...Printing Preferences window To see the help click the H He ellp p button in the bottom left corner of the Printing Preferences window Information about Printing Preferences appears in the Help window From there you can select by topic or use the search field to find the information or function you need WINDOWS PRINTING OPTIONS Setting Default Printing Options for Windows When you print from any so...

Page 136: ...n in the Printing Preferences window Selecting Printing Options for an Individual Job for Windows To use special printing options for a particular job you can change the Printing Preferences before sending the job to the printer 1 With the document open in your software application access the print settings For most software applications click F Fiille e P Pr riin nt t or press C CT TR RL L P P 2 ...

Page 137: ... 8 click S St ta ar rt t C Co on nt tr ro oll P Pa an ne ell D De ev viic ce es s a an nd d P Pr riin nt te er rs s For Windows 10 click the Windows S St ta ar rt t S Se et tt tiin ng gs s D De ev viic ce es s P Pr riin nt te er rs s S Sc ca an nn ne er rs s Scroll down in the window then under Related settings click D De ev viic ce es s a an nd d p pr riin nt te er rs s Note If the Control Panel ...

Page 138: ... Touch preset MACINTOSH PRINTING OPTIONS Selecting Printing Options for Macintosh To use specific printing options change the settings before sending the job to the printer 1 With the document open in your application click F Fiille e P Pr riin nt t 2 Select your printer 3 In the Print Options menu select X Xe er ro ox x F Fe ea at tu ur re es s Note To see all printing options click S Sh ho ow w ...

Page 139: ...er from the Printers list 3 Select the required printing options from the lists in the Print dialog box Note To see all printing options click S Sh ho ow w D De et ta aiills s 4 Click P Pr re es se et ts s S Sa av ve e C Cu ur rr re en nt t S Se et tt tiin ng gs s a as s P Pr re es se et t 5 Type a name for the printing options To save the set of options in the Presets list click O OK K 6 To print...

Page 140: ...ckage with your OS package manager b To install using a command line utility change to the directory where you downloaded the file To run the installer type the appropriate command line utility for your operating system For example R Re ed d H Ha at t rpm U filename rpm D De eb biia an n b ba as se ed d L Liin nu ux x dpkg i filename deb A AI IX X rpm U filename rpm H HP PU UX X filename depot gz ...

Page 141: ... Re et tu ur rn n 3 For User ID type root For password type the root password 4 Click A Ad dd d P Pr riin nt te er r then follow the onscreen prompts to add the printer to the CUPS printer list Printing with CUPS Common UNIX Printing System CUPS supports the use of both the System V lp and Berkeley lpr printing commands 1 To print to a specific printer in System V type lp dprinter filename then pr...

Page 142: ...int To use AirPrint ensure that your mobile device is connected to the same wireless network as the printer To print with AirPrint 1 Open the email photograph website page or document that you want to print 2 Tap the A Ac ct tiio on n icon 3 Tap P Pr riin nt t 4 Select your printer then set the printer options 5 Tap P Pr riin nt t Printing from a MOPRIA Enabled Mobile Device MOPRIA is a software f...

Page 143: ...access the print settings For most software applications press C CT TR RL L P P for Windows or C CM MD D P P for Macintosh 2 Select your printer then open the print driver For Windows click P Pr riin nt te er r P Pr ro op pe er rt tiie es s Depending on your application the title of the button can vary For Macintosh in the Print window click P Pr riin nt t O Op pt tiio on ns s then select X Xe er ...

Page 144: ...t t Releasing a Secure Print job 1 At the printer control panel press the H Ho om me e button 2 Touch J Jo ob bs s 3 To view Secure Print jobs touch P Pe er rs so on na all S Se ec cu ur re e J Jo ob bs s 4 Touch your folder 5 Enter the passcode number then touch O OK K 6 Select an option To print a Secure Print job touch the job To print all the jobs in the folder touch P Pr riin nt t A Allll To ...

Page 145: ... contains Secure Print jobs and Personal Print jobs the passcode prompt appears 6 Select an option To print a Personal Print job touch the job To print all the jobs in the folder touch P Pr riin nt t A Allll To delete all the jobs in the folder touch D De elle et te e A Allll 7 To return to the Home screen press the H Ho om me e button Sample Set The Sample Set job type prints one copy of a multip...

Page 146: ...et t 4 Select any other required printing options For Windows click O OK K then click P Pr riin nt t For Macintosh click P Pr riin nt t Releasing a Sample Set 1 At the printer control panel press the H Ho om me e button 2 To view available jobs touch J Jo ob bs s 3 Touch the Sample Set job Note The Sample Set file description shows the job as Held for Future Printing and shows the number of remain...

Page 147: ...an the output size extra space appears around the page image M Ma an nu ua alllly y S Sc ca alle e scales the document by the amount entered in the percentage box below the preview image PRINTING ON BOTH SIDES OF THE PAPER Printing a 2 Sided Document If your printer supports Automatic 2 Sided Printing the options are specified in the print driver The print driver uses the settings for portrait or ...

Page 148: ...u us se e D Do oc cu um me en nt t C Co ollo or r Use this option to print in color O On n Use this option to print in black and white PRINT QUALITY PostScript print quality modes Standard print quality mode 600 x 600 dpi Enhanced print quality mode 1200 x 2400 dpi Photo Mode 1200 x 2400 dpi PCL print quality mode Standard print quality mode 1200 x 2400 dpi Note Enhanced and Photo Mode are not ava...

Page 149: ...er model configuration operating system or driver type Lightness The Lightness feature allows you to adjust the overall lightness or darkness of the text and images in your printed job Contrast You can use the Contrast feature to adjust the variation between light and dark areas of the print job Saturation Saturation allows you to adjust the color strength and the amount of gray in the color Color...

Page 150: ... printed in the correct order so that you can fold and staple the pages to create the booklet For Windows Booklet Layout is on the Page Layout tab Page Layout is on the Document Options tab For Macintosh in the Print window in Xerox Features Booklet Layout is on the Paper Output list When you print booklets using the Windows PostScript or Macintosh driver you can specify the gutter and creep G Gu ...

Page 151: ...sert pages before page one of each document or after designated pages within a document Adding an insert after designated pages within a document separates sections or acts as a marker or placeholder Ensure that you specify the paper to use for the insert pages I In ns se er rt t O Op pt tiio on ns s provides the options to place an insert After Page X where X is the specified page or Before Page ...

Page 152: ... Note Some combinations of 2 sided printing with certain paper types and sizes can produce unexpected results PRINTING WATERMARKS FOR WINDOWS A watermark is special purpose text that can be printed across one or more pages For example you can add a word like Copy Draft or Confidential as a watermark instead of stamping it on a document before distribution This feature is available only on a Window...

Page 153: ...Pa ag ge es s then select the pages to print the watermark P Pr riin nt t o on n A Allll P Pa ag ge es s This option prints the watermark on all pages of your document P Pr riin nt t o on n P Pa ag ge e 1 1 O On nlly y This option prints the watermark only on the first page of the document 8 If you select a picture as a watermark specify the lightness settings for the image 9 Click O OK K ORIENTAT...

Page 154: ...he job identification on the first page of the document in the top left margin Print ID in Margins All Pages This option prints the job identification in the top left margin on every page of the document Printing Mirror Images If the PostScript driver is installed you can print pages as a mirror image Images mirror left to right when printed Selecting Job Completion Notification for Windows You ca...

Page 155: ...owing 1 In the print driver click the P Pr riin nt tiin ng g O Op pt tiio on ns s tab 2 For Paper click the arrow then select O Ot th he er r S Siiz ze e A Ad dv va an nc ce ed d P Pa ap pe er r S Siiz ze e O Ou ut tp pu ut t P Pa ap pe er r S Siiz ze e N Ne ew w 3 In the New Custom Paper Size window enter the height and width of the new size 4 To specify the units of measurement at the bottom of ...

Page 156: ... custom size paper for any tray perform the following 1 At the printer control panel press the H Ho om me e button 2 Open the required tray and load your paper 3 When you close the tray the Tray Settings menu appears at the control panel 4 Touch the current paper size setting then from the list touch C Cu us st to om m 5 In the Custom Paper Size screen enter the height and width of the new paper s...

Page 157: ...save the custom paper size as a Form For details refer to Creating and Saving Custom Sizes for the Windows V4 Print Driver 1 Load the custom size paper in the tray 2 In the application click F Fiille e P Pr riin nt t then select your printer 3 In the Print dialog box click P Pr riin nt te er r P Pr ro op pe er rt tiie es s 4 On the Printing Options tab from the Paper list select O Ot th he er r S ...

Page 158: ...158 Xerox VersaLink C71XX Series Color Multifunction Printer User Guide Printing ...

Page 159: ...k C71XX Series Color Multifunction Printer User Guide 159 Paper and Media This chapter contains Paper and Media Overview 160 Supported Paper 161 Paper Tray Settings 167 Loading Paper 171 Printing on Special Paper 182 ...

Page 160: ... Tandem Tray configuration Tray 2 is an adjustable paper tray similar to Tray 1 Trays 3 4 are high capacity trays that can hold A4 Letter and Executive size paper The Bypass Tray is designed for loading small amounts of special paper The optional Envelope Tray can replace Tray 1 Tray 6 is an optional external high capacity paper tray that can hold A4 Letter or Executive size paper The printer can ...

Page 161: ...opes Print envelopes 1 sided only PAPER THAT CAN DAMAGE YOUR PRINTER Some paper and other media types can cause poor output quality increased paper jams or damage your printer Do not use the following Rough or porous paper Inkjet paper Non laser glossy or coated paper Paper that has been photocopied Paper that has been folded or wrinkled Paper with cutouts or perforations Stapled paper Envelopes w...

Page 162: ...er until you are ready to load the paper into the printer Leave stored paper in the original packaging The paper wrapper protects the paper from moisture loss or gain Some special media is packaged inside resealable plastic bags Store the media inside the bag until you are ready to use it Keep unused media in the bag and reseal it for protection SUPPORTED PAPER TYPES AND WEIGHTS T TR RA AY YS S P ...

Page 163: ...ead Plain Plain Reloaded Pre Printed Recycled Custom 60 105 g m2 Lightweight Cardstock Lightweight Cardstock Reloaded Lightweight Glossy Cardstock Lightweight Glossy Cardstock Reloaded 106 169 g m2 Cardstock Cardstock Reloaded Glossy Cardstock Glossy Cardstock Reloaded 170 216 g m2 Labels Heavyweight Labels 106 169 g m2 170 216 g m2 Envelopes 75 90 g m2 Tray 6 Bond Hole Punched Letterhead Plain 60...

Page 164: ...RD D S SI IZ ZE ES S N NO OR RT TH H A AM ME ER RI IC CA AN N S ST TA AN ND DA AR RD D S SI IZ ZE ES S Trays 1 and 2 in all configurations Trays 3 and 4 in the 3 Tray module A5 148x210 mm 5 8x8 3in B5 176x250 mm 6 9 x 9 8 in A4 210x297 mm 8 3x11 7in B4 250 x 353mm 9 8 x 13 9 in A3 297 x 420mm 11 7 x 16 5in Statement 140x216mm 5 5x8 5 in Executive 184x267mm 7 25x10 5 in Letter 216x279mm 8 5x11 in U...

Page 165: ...7 mm 7 25 x 10 5 in 8 x 10 203 x 254 mm 8 x 10 in Letter 216 x 279 mm 8 5 x 11 in US Folio 216 x 330 mm 8 5 x 13 in Legal 216 x 356 mm 8 5 x 14 in Tabloid 279 x 432 mm 11 x 17 in DL envelope 110x220mm 4 33x8 66in C6 envelope 114 x 162 mm 4 5x6 38in C5 envelope 162 x 229 mm 6 4x9in Envelope 152 x 228 mm 6 x 9 in Envelope 228 x 305 mm 9 x 12 in Monarch envelope 98 x 190 mm 3 9x7 5in No 9 envelope 98...

Page 166: ... 229 mm 6 x 9 in SUPPORTED PAPER TYPES AND WEIGHTS FOR AUTOMATIC 2 SIDED PRINTING T TR RA AY YS S P PA AP PE ER R T TY YP PE ES S W WE EI IG GH HT TS S Trays 1 4 of all configurations Bypass Tray Tray 6 Bond Hole Punched Letterhead Plain Pre Printed Recycled Custom 60 105g m Lightweight Cardstock 106 169 g m SUPPORTED CUSTOM PAPER SIZES T TR RA AY Y N NU UM MB BE ER R P PA AP PE ER R S SI IZ ZE ES...

Page 167: ...s s icon or the M Miin nu us s icon The printer uses paper from the Priority 1 tray first If that tray is empty the printer uses paper from the Priority 2 tray 3 Touch O OK K 4 To return to the home screen press the H Ho om me e button CONFIGURING TRAYS 3 AND 4 OF THE TANDEM TRAY MODULE Trays 3 and 4 in the Tandem Tray Module are high capacity paper trays Configure Trays 3 and 4 to support the pap...

Page 168: ...he paper size to the current Tray 6 configuration If the paper size matches the tray configuration no tray adjustment is needed 1 Remove the screw that holds the spacer plate at the back of the tray 2 To remove the spacer plate grasp the spacer plate and lift upward 3 Place the tabs at the bottom of the spacer plate into the slots in the bottom of Tray 6 that correspond with the paper size 168 Xer...

Page 169: ...late 5 Install the screw to secure the spacer plate 6 Repeat these steps for the spacer plate at the front of Tray 6 7 On the top of the side gate locate the pin 8 Lift the pin then guide it to the desired paper size in the slot Xerox VersaLink C71XX Series Color Multifunction Printer User Guide 169 Paper and Media ...

Page 170: ...9 Release the pin to lock the side gate into place 170 Xerox VersaLink C71XX Series Color Multifunction Printer User Guide Paper and Media ...

Page 171: ...settings The tray guides automatically detect the size of paper that is loaded When trays are configured as Dedicated the control panel displays the media settings for the tray A warning message appears on the control panel when the wrong media is loaded or when the tray guides are set incorrectly Note Only the system administrator can change the media settings for a Dedicated tray For details on ...

Page 172: ... and fan them then align the edges of the stack on a level surface This procedure separates any sheets that are stuck together and reduces the possibility of jams Note To avoid jams and misfeeds do not remove paper from its packaging until you are ready to use it 172 Xerox VersaLink C71XX Series Color Multifunction Printer User Guide Paper and Media ...

Page 173: ...with the holes to the left For short edge feed Insert letterhead and pre printed paper face up with the top edge to the left Load hole punched paper with the holes toward the front of the printer Note Do not load paper above the maximum fill line Overfilling the tray can cause paper jams Xerox VersaLink C71XX Series Color Multifunction Printer User Guide 173 Paper and Media ...

Page 174: ...ings touch O OK K To change the paper settings when the tray is set to Dedicated mode refer to Configuring Tray Settings LOADING PAPER IN TRAYS 3 AND 4 OF THE TANDEM TRAY MODULE The control panel displays a warning message when the paper in the tray is in short supply or when a tray is empty To change the paper size in Trays 3 and 4 refer to Configuring Trays 3 and 4 of the Tandem Tray Module To l...

Page 175: ...te To avoid paper jams and misfeeds do not remove paper from its packaging until necessary 3 Stack the paper against the left rear corner of the tray Insert letterhead and pre printed paper face up with the top edge toward the back Load hole punched paper with the holes to the left Note Do not load paper above the maximum fill line Overfilling can cause paper jams Xerox VersaLink C71XX Series Colo...

Page 176: ... Configuring Tray Settings LOADING PAPER IN THE BYPASS TRAY The Bypass Tray supports the widest variety of media types It is intended primarily for small quantity jobs that use special media To load paper in the bypass tray 1 Open the bypass tray If the bypass tray is loaded with paper already remove any paper that is a different size or type 2 Pull out the extension tray for larger sizes 176 Xero...

Page 177: ... of the stack on a level surface This procedure separates any sheets that are stuck together and reduces the possibility of jams Note To avoid jams and misfeeds do not remove paper from its packaging until you are ready to use it Xerox VersaLink C71XX Series Color Multifunction Printer User Guide 177 Paper and Media ...

Page 178: ... sided printing load letterhead or pre printed paper face up with the top edge toward the back Load hole punched paper with the holes to the left For short edge feed For 1 sided printing load letterhead or pre printed paper face down with the top edge to the right Load hole punched paper with the holes toward the front 178 Xerox VersaLink C71XX Series Color Multifunction Printer User Guide Paper a...

Page 179: ... until they touch the edges of the paper 7 To change the settings to match the loaded paper at the control panel select the correct options for paper size type and color 8 To confirm the settings touch O OK K LOADING PAPER IN TRAY 6 The control panel displays a warning message when the paper in the tray is in short supply or when the tray is empty To change the paper size in Tray 6 refer to Config...

Page 180: ...separates any sheets of paper that are stuck together and reduces the possibility of paper jams Note To avoid paper jams and misfeeds do not remove paper from its packaging until necessary 5 Load the paper against the right side of the tray Place letterhead or pre printed paper face up with the top edge toward the back of the tray Place hole punched paper with the holes toward the left side of the...

Page 181: ...6 Close the side gate Close Tray 6 Xerox VersaLink C71XX Series Color Multifunction Printer User Guide 181 Paper and Media ...

Page 182: ...he desired results try another envelope brand Maintain constant temperatures and relative humidity Store unused envelopes in their packaging to avoid excess moisture and dryness which can affect print quality and cause wrinkling Excessive moisture can cause the envelopes to seal before or during printing Remove air bubbles from the envelopes before loading them into the tray by setting a heavy boo...

Page 183: ...t ta at te e I Im ma ag ge e 1 18 80 0 D De eg gr re ee es s 4 If the control panel prompts you verify the size type and color on the screen If you are not prompted change the paper settings a At the printer control panel press the H Ho om me e button b Touch D De ev viic ce e P Pa ap pe er r T Tr ra ay ys s c In the Paper Trays menu touch the bypass tray icon d To select an envelope size touch th...

Page 184: ...y You can use the optional Envelope Tray in place of Tray 1 The Envelope Tray is a dedicated tray and holds the following envelope sizes Monarch and No 10 DL and C5 To load the Envelope Tray 1 Pull out the Envelope Tray until it stops 184 Xerox VersaLink C71XX Series Color Multifunction Printer User Guide Paper and Media ...

Page 185: ...is visible or that there are no more than 50 envelopes loaded in the tray For C5 envelopes with the flap on a short edge Load envelopes face down with the flap closed and flap toward the left Adjust the paper guides so that they rest lightly against the edges of the envelopes Ensure that the maximum fill line is visible or that there are no more than 50 envelopes loaded in the tray 3 Close the tra...

Page 186: ... inside the original packaging until ready to use Return any unused label sheets to the original packaging and reseal it Do not store labels in extremely dry or humid conditions or extremely hot or cold conditions Storing labels in extreme conditions can cause print quality problems or cause labels to jam in the printer Rotate stock frequently Long periods of storage in extreme conditions can caus...

Page 187: ...guide lock then slide out the length or width paper guide 5 Load labels in the tray For long edge feed insert labels face up with the top edge toward the back For short edge feed insert labels face up with the top edge to the left Note Do not load paper above the maximum fill line Overfilling the tray can cause paper jams Xerox VersaLink C71XX Series Color Multifunction Printer User Guide 187 Pape...

Page 188: ...ngs 9 To confirm the settings touch O OK K 10 To return to the Home screen press the H Ho om me e button Loading Labels in Trays 3 and 4 1 Pull out Tray 3 or Tray 4 until it stops Wait for the tray to lower and stop Note Ensure that labels are the correct size for the tray Do not load custom size paper into Trays 3 or 4 To change the paper size in Trays 3 and 4 refer to Configuring Trays 3 and 4 o...

Page 189: ...e is set to Labels Note To change the paper settings when the tray is set to Dedicated mode refer to Configuring Tray Settings 5 To confirm the settings touch O OK K 6 To return to the Home screen press the H Ho om me e button Loading Labels in the Bypass Tray 1 Open the bypass tray then for larger sizes of paper pull out the extension tray Remove any paper that is a different size or type Xerox V...

Page 190: ...ard the back of the printer For short edge feed load labels face down with the top edge to the right Note Do not load paper above the maximum fill line Overfilling can cause paper jams 4 Adjust the width guides until they touch the edges of the paper 190 Xerox VersaLink C71XX Series Color Multifunction Printer User Guide Paper and Media ...

Page 191: ...nsure that labels are the correct size for the tray Do not load custom size paper into Tray 6 3 To load labels in the tray insert labels face up with the top edge toward the back Stack the labels against the right side of the tray as shown Note Do not load paper above the maximum fill line Overfilling can cause paper jams 4 Close the tray door 5 At the control panel select the correct paper type a...

Page 192: ...7 To return to the Home screen press the H Ho om me e button 192 Xerox VersaLink C71XX Series Color Multifunction Printer User Guide Paper and Media ...

Page 193: ...ction Printer User Guide 193 Maintenance This chapter contains General Precautions 194 Cleaning the Printer 195 Adjustments and Maintenance Procedures 203 Supplies 207 Routine Maintenance Items 209 Managing the Printer 218 Moving the Printer 219 ...

Page 194: ...ed with your printer C Ca au ut tiio on n When cleaning your printer do not use organic or strong chemical solvents or aerosol cleaners Do not pour fluids directly into any area Use supplies and cleaning materials only as directed in this documentation C Ca au ut tiio on n Do not place anything on top of the printer C Ca au ut tiio on n Do not open covers and doors during printing Do not leave the...

Page 195: ...e problems Never use cleaning agents other than water or mild detergent Cleaning the Scanner To ensure optimum print quality clean the document glass regularly Cleaning helps avoid output with streaks smears and other marks that transfer from the glass while scanning documents 1 Slightly dampen a soft lint free cloth with water 2 Remove any paper or other media from the output tray 3 Open the docu...

Page 196: ...mirrored glass strip a metal strip a white plastic strip and rollers Note It is recommended that you clean all parts of the second side scanning lens assembly regularly Follow the below steps to clean the second side scanning lens assembly 1 To access the second side scanning lens assembly do the following a On the left side of the document cover lower the lever b Separate the left end of the docu...

Page 197: ...the film around the mirrored glass do not press heavily on the mirrored glass 3 Return the document cover to the original position and ensure that the lever is locked in place If you touch the document cover before you close the document feeder clean the cover Cleaning the Document Feeder Rollers Ensure that you clean the Document Feeder Rollers when you clean the scanner 1 Lift the lever then ope...

Page 198: ...ution labeled area in the fuser You can get burned If a sheet of paper is wrapped around the inside of the fuser do not try to remove it immediately Power off the printer immediately and wait 40 minutes for the fuser to cool Try to remove the paper jam after the printer has cooled If the error persists contact your Xerox representative Cleaning the Printhead Lenses The printer is constructed with ...

Page 199: ...rtridge lock lever 90 degrees counterclockwise b To release the waste cartridge press the orange tabs as shown c Grasp the handle of the waste cartridge then pull it out Xerox VersaLink C71XX Series Color Multifunction Printer User Guide 199 Maintenance ...

Page 200: ...or malfunction do not lay the waste cartridge on its side 3 Remove the printhead LED lens cleaning rod from inside the front door 4 Slowly push the cleaning rod into the printer until it stops then pull it out Repeat this action two more times 200 Xerox VersaLink C71XX Series Color Multifunction Printer User Guide Maintenance ...

Page 201: ...al location 6 To insert the waste cartridge a Position the waste cartridge as shown b Press the waste cartridge toward the printer until it clicks into place Xerox VersaLink C71XX Series Color Multifunction Printer User Guide 201 Maintenance ...

Page 202: ... To lock the waste cartridge rotate the waste cartridge lock lever 90 degrees clockwise 7 Close the printer front door 202 Xerox VersaLink C71XX Series Color Multifunction Printer User Guide Maintenance ...

Page 203: ... Enhanced print quality print jobs touch P Pr riin nt t J Jo ob b 2 2 4 To select a target job type for your calibration touch T Ta ar rg ge et t then select the type of output you want calibrated To optimize color only for copy jobs touch C Co op py y J Jo ob bs s O On nlly y To optimize color only for print jobs touch P Pr riin nt t J Jo ob bs s O On nlly y To optimize color for both copy and pr...

Page 204: ...allows you to place the top bottom left and right margins exactly where you want You can specify the image position on both the front and back sides of the paper for each installed paper tray Performing a Paper Registration Adjustment 1 At the control panel press the H Ho om me e button 2 Log in as administrator For details refer to the System Administrator Guide at www xerox com office VLC71XXdoc...

Page 205: ... source paper tray for the registration print a Touch P Pa ap pe er r S Su up pp plly y b Touch the desired tray 5 If your printer has automatic 2 sided printing select the sides that you want to optimize To select a sample registration page for adjusting side 1 touch A Ad dj ju us st te ed d S Siid de e then touch S Siid de e 1 1 To select a sample registration page for adjusting both sides touch...

Page 206: ...n refer to Performing a Paper Registration Adjustment ADJUSTING THE ALTITUDE Use Adjust Altitude to adjust the altitude to match that of the location where the printer is installed If the altitude setting is incorrect it can cause print quality problems To adjust the altitude 1 At the printer control panel press the H Ho om me e button 2 Touch D De ev viic ce e S Su up pp po or rt t A Allt tiit tu...

Page 207: ...en to Order Supplies A warning appears on the control panel when supplies near their replacement time Verify that you have replacements on hand It is important to order these items when the messages first appear to avoid interruptions to your printing An error message appears on the control panel when supplies must be replaced Order supplies from your local reseller or go to www xerox com office V...

Page 208: ... children If a child accidentally swallows toner have the child spit out the toner and rinse the mouth with water Consult a physician immediately W Wa ar rn niin ng g Use a damp cloth to wipe off spilled toner Never use a vacuum cleaner to remove spills Electric sparks inside the vacuum cleaner can cause a fire or explosion If you spill a large volume of toner contact your local Xerox representati...

Page 209: ...ter the printer has cooled C Ca au ut tiio on n Do not expose the drum cartridge to direct sunlight or strong indoor fluorescent lighting Do not touch or scratch the surface of the drum When a drum cartridge requires replacement a message appears on the control panel Note Each drum cartridge includes installation instructions P PR RI IN NT TE ER R S ST TA AT TU US S M ME ES SS SA AG GE E C CA AU U...

Page 210: ... the finisher for any loose staples and remove them 4 Pinch both sides of the staple pack and remove the staple pack from the cartridge 5 Insert the front side of the new staple pack into the staple cartridge then push the rear side into the cartridge 210 Xerox VersaLink C71XX Series Color Multifunction Printer User Guide Maintenance ...

Page 211: ...door REPLACING STAPLES IN THE MAIN STAPLER OF THE OFFICE FINISHER C Ca au ut tiio on n Do not perform this procedure while the printer is printing 1 Open the finisher front door 2 Reach into the finisher cabinet and pull the stapler toward you until it stops Xerox VersaLink C71XX Series Color Multifunction Printer User Guide 211 Maintenance ...

Page 212: ...n pull it firmly toward you 5 Pinch both sides of the staple pack and remove the staple pack from the cartridge 6 Insert the front side of the new staple pack into the staple cartridge then push the rear side into the cartridge 212 Xerox VersaLink C71XX Series Color Multifunction Printer User Guide Maintenance ...

Page 213: ...E BOOKLET MAKER OF THE OFFICE FINISHER C Ca au ut tiio on n Do not perform this procedure while the printer is printing 1 Open the booklet maker side cover 2 If the staple cartridges are not visible grip the vertical panels at the left and right of the opening and slide the panels to the center Xerox VersaLink C71XX Series Color Multifunction Printer User Guide 213 Maintenance ...

Page 214: ...inisher Note If you have trouble inserting the cartridge ensure that the staples are positioned correctly in the cartridge Note The booklet maker uses two staple cartridges Booklet stapling requires that both staple cartridges contain staples 5 Repeat the procedure for the other staple cartridge 6 Close the booklet maker side cover 214 Xerox VersaLink C71XX Series Color Multifunction Printer User ...

Page 215: ...the staple cartridge and pull it out of the stapler head 3 Unpack the new staple cartridge Remove any partial strips and any staple strips that are not flat 4 Install the new staple cartridge in the stapler head The staple cartridge clicks into place Xerox VersaLink C71XX Series Color Multifunction Printer User Guide 215 Maintenance ...

Page 216: ... full a message appears on the control panel Emptying the Hole Punch Waste Container in the Office Finisher C Ca au ut tiio on n Do not perform this procedure while the printer is printing 1 Lift the finisher transport top cover 2 Pull out the hole punch waste container 216 Xerox VersaLink C71XX Series Color Multifunction Printer User Guide Maintenance ...

Page 217: ...3 Empty the container 4 Insert the container all the way into the finisher 5 Close the finisher transport top cover Xerox VersaLink C71XX Series Color Multifunction Printer User Guide 217 Maintenance ...

Page 218: ...ew the billing information for your printer 1 At the printer control panel press the H Ho om me e button 2 Touch D De ev viic ce e B Biilllliin ng g U Us sa ag ge e 3 To view more details touch U Us sa ag ge e C Co ou un nt te er rs s then select an option 4 After viewing the usage readings to return to the Home screen press the H Ho om me e button PRINTING THE BILLING SUMMARY REPORT The Billing S...

Page 219: ...ge When moving the printer over a long distance remove the drum cartridge and toner cartridge to prevent toner from spilling C Ca au ut tiio on n Do not expose the drum cartridge to direct sunlight or strong indoor fluorescent lighting Do not touch or scratch the surface of the drum C Ca au ut tiio on n Failure to repackage the printer properly for shipment can result in damage not covered by the ...

Page 220: ...220 Xerox VersaLink C71XX Series Color Multifunction Printer User Guide Maintenance ...

Page 221: ... Troubleshooting This chapter contains General Troubleshooting 222 Paper Jams 227 Clearing Finisher Jams 241 Clearing Staple Jams 244 Clearing Hole Punch Jams in the Office Finisher 250 Print Quality Problems 251 Copy and Scan Problems 257 Fax Problems 258 Getting Help 260 ...

Page 222: ...ctrical appliance into the outlet and check if it operates properly Try a different outlet The printer is connected to an outlet with a voltage or frequency that does not match the printer specifications Use a power source with the specifications listed in the Electrical Specifications C Ca au ut tiio on n Plug the three wire cord with grounding prong directly into a grounded AC outlet PRINTER RES...

Page 223: ...e appropriate tray At the printer control panel specify the correct paper size type and color The paper settings for the print job do not match any paper loaded in the paper trays at the printer From the print driver select a paper tray containing the correct paper A toner cartridge is empty Replace the empty toner cartridge No control panel indicators are lighted Power off the printer confirm tha...

Page 224: ...S S SO OL LU UT TI IO ON NS S The printer is set to a slower printing mode For example the printer is set to print on Heavyweight paper or Envelopes It takes more time to print on certain types of special paper Ensure that the paper type is set properly in the print driver and at the printer control panel For details refer to Print Speed The printer is in Power Saver mode It takes time for printin...

Page 225: ... ec ct tiio on n E En na ab blle ed d AUTOMATIC 2 SIDED PRINTING PROBLEMS P PR RO OB BA AB BL LE E C CA AU US SE ES S S SO OL LU UT TI IO ON NS S Unsupported or incorrect paper Ensure that you are using the correct paper Do not use transparencies envelopes labels or reloaded paper for automatic 2 sided printing For details see Supported Standard Paper Sizes for Automatic 2 Sided Printing Incorrect...

Page 226: ...ORMED INSIDE THE PRINTER Moisture can condense inside a printer where the humidity is above 85 or when a cold printer is located in a warm room Condensation can form in a printer after it has been sitting in a cold room that is heated quickly P PR RO OB BA AB BL LE E C CA AU US SE ES S S SO OL LU UT TI IO ON NS S The printer has been sitting in a cold room Allow the printer to operate for several ...

Page 227: ...ly and wait 40 minutes for the fuser to cool Try to remove the jam after the printer has cooled If the error persists contact your Xerox representative C Ca au ut tiio on n Do not attempt to clear any paper jams using tools or instruments This can permanently damage the printer The following illustration shows where paper jams can occur along the paper path Xerox VersaLink C71XX Series Color Multi...

Page 228: ...function with minimal paper jams using Xerox supported paper Other paper types can cause jams If supported paper is jamming frequently in one area clean that area of the paper path The following can cause paper jams Selecting the incorrect paper type in the print driver Using damaged paper Using unsupported paper Loading paper incorrectly Overfilling the tray 228 Xerox VersaLink C71XX Series Color...

Page 229: ...e correct paper type and size Before printing select the correct paper type and size in the print driver Store paper in a dry location The following can cause paper jams Polyester coated paper that is designed especially for inkjet printers Paper that is folded wrinkled or excessively curled Loading more than one type size or weight of paper in a tray at the same time Loading paper above the maxim...

Page 230: ...licks into place 4 If the document is not visible when the top cover is opened lift the document feeder Remove any original document from the document glass 5 To access the second side scanning lens assembly on the left side of the document cover lower the lever Remove the original document in the direction shown 230 Xerox VersaLink C71XX Series Color Multifunction Printer User Guide Troubleshooti...

Page 231: ...ned The printer automatically skips the scanned pages and scans the remaining pages C Ca au ut tiio on n Torn wrinkled or folded original documents can cause jams and damage the printer To copy torn wrinkled or folded original documents use the document glass Clearing Paper Jams from Trays 1 4 To resolve the error that appears on the control panel clear all paper from the paper path 1 Before remov...

Page 232: ...setting then select a new setting When finished touch O OK K 7 To return to the Home screen press the H Ho om me e button Clearing Paper Jams from the Bypass Tray To resolve the error that appears on the control panel clear all paper from the paper path 1 Remove the jammed paper from the tray Ensure that the paper feed entrance where the tray connects to the printer is clear 2 If the paper is torn...

Page 233: ...hen finished touch O OK K 6 To return to the Home screen press the H Ho om me e button Clearing Paper Jams at Doors A B and C To resolve the error that appears on the control panel clear all paper from the paper path Clearing Jams at Door A 1 Open the Bypass Tray and Door A W Wa ar rn niin ng g The area around the Fuser can be hot Use caution to avoid injury C Ca au ut tiio on n Do not touch the t...

Page 234: ...s does not affect print quality 4 If paper is jammed in the Fuser remove the paper from areas A1 and A2 as shown Note If the paper is torn remove all torn pieces from the printer 5 Close Door A and the Bypass Tray a To close Door A push the door up firmly until it clicks into place b Close the Bypass Tray 234 Xerox VersaLink C71XX Series Color Multifunction Printer User Guide Troubleshooting ...

Page 235: ...Note If the paper is torn remove all torn pieces from the printer 3 For paper jammed in the upper position look inside the printer locate the jammed paper then remove it Note If the paper is inaccessible refer to Clearing Jams at Door A Xerox VersaLink C71XX Series Color Multifunction Printer User Guide 235 Troubleshooting ...

Page 236: ...nd Door A W Wa ar rn niin ng g The area around the Fuser can be hot Use caution to avoid injury C Ca au ut tiio on n Do not touch the transfer roller Touching the roller can reduce image quality a Open the Bypass Tray b Lift the release lever c Open Door A 236 Xerox VersaLink C71XX Series Color Multifunction Printer User Guide Troubleshooting ...

Page 237: ...rn remove all torn pieces from the printer 4 To close Door C push the door up firmly until it clicks into place 5 Close Door A and the Bypass Tray a To close Door A push the door up firmly until it clicks into place b Close the Bypass Tray Xerox VersaLink C71XX Series Color Multifunction Printer User Guide 237 Troubleshooting ...

Page 238: ...er wipe the feed rollers until they are clean For details refer to Cleaning the Printer Tray is loaded with mixed paper Load the tray with only one type and size of paper Paper Misfeeds P PR RO OB BA AB BL LE E C CA AU US SE ES S S SO OL LU UT TI IO ON NS S The paper is not correctly positioned in the tray Remove the misfed paper and reposition it properly in the tray Adjust the paper guides in th...

Page 239: ... missing curled or pulled away from the backing sheet Envelopes are loaded incorrectly You can print envelopes from the Bypass Tray or Tray 1 For more information refer to Envelopes Envelopes are wrinkling The heat and pressure of the laser printing process can cause wrinkling Use supported envelopes For more information refer to Guidelines for Printing Envelopes Note When you load envelopes long ...

Page 240: ... size thickness or type For more information refer to Supported Standard Paper Sizes Paper is loaded in the wrong tray Ensure that paper is loaded into the correct tray For more information refer to Supported Paper Tray is loaded with mixed paper Load the tray with only one type and size of paper 240 Xerox VersaLink C71XX Series Color Multifunction Printer User Guide Troubleshooting ...

Page 241: ...ont door 2 Carefully remove the jammed paper Note If the paper is torn remove all torn pieces of jammed paper from the printer 3 Rotate the green knob in the direction shown then carefully remove the jammed paper Xerox VersaLink C71XX Series Color Multifunction Printer User Guide 241 Troubleshooting ...

Page 242: ...her Top Cover 1 Pull up the lever on the top cover then open the top cover 2 Remove the jammed paper Note If the paper is torn remove all torn pieces of the jammed paper from the finisher 3 Close the top cover of the finisher 242 Xerox VersaLink C71XX Series Color Multifunction Printer User Guide Troubleshooting ...

Page 243: ...inisher transport cover 2 Remove the jammed paper Note If the paper is torn remove all torn pieces of the jammed paper from the finisher 3 Close the finisher transport cover Xerox VersaLink C71XX Series Color Multifunction Printer User Guide 243 Troubleshooting ...

Page 244: ...he finisher front door 2 To remove the staple cartridge grasp the orange handle then pull it firmly toward you 3 Check inside the finisher for any loose staples then remove the staples 4 To open the clamp to gain access to the jammed staples pull the clamp in the direction shown 244 Xerox VersaLink C71XX Series Color Multifunction Printer User Guide Troubleshooting ...

Page 245: ... carefully 6 Grasp the staple cartridge handle then insert the cartridge into the stapler until the cartridge clicks into position 7 Close the finisher front door STAPLE JAMS IN THE OFFICE FINISHER Clearing Staple Jams in the Office Finisher C Ca au ut tiio on n Do not perform this procedure while the printer is printing Xerox VersaLink C71XX Series Color Multifunction Printer User Guide 245 Troub...

Page 246: ...the stapler assembly to the right as shown 4 To remove the staple cartridge grasp the orange handle then pull the handle toward you 5 Check inside the finisher for any loose staples then remove the staples 246 Xerox VersaLink C71XX Series Color Multifunction Printer User Guide Troubleshooting ...

Page 247: ...he jammed staples are sharp Remove the jammed staples carefully 8 Grasp the orange handle then insert the cartridge into the stapler assembly until the cartridge clicks into place 9 Close the finisher front door Clearing Booklet Staple Jams in the Office Finisher C Ca au ut tiio on n Do not perform this procedure while the printer is printing Xerox VersaLink C71XX Series Color Multifunction Printe...

Page 248: ...grip the vertical panels at the left and right of the opening and slide the panels to the center 3 Hold the tabs on both sides of the staple cartridge and pull the cartridge out of the finisher 248 Xerox VersaLink C71XX Series Color Multifunction Printer User Guide Troubleshooting ...

Page 249: ...to the original position in the finisher Note If you have trouble inserting the cartridge ensure that the staples are positioned correctly in the cartridge Note The booklet maker uses two staple cartridges Booklet stapling requires that both staple cartridges contain staples 6 Repeat the procedure for the other staple cartridge 7 Close the booklet maker side cover Xerox VersaLink C71XX Series Colo...

Page 250: ...ole punch waste container For details on the finisher installed on your printer refer to Emptying the Hole Punch Waste Container in the Office Finisher After you empty the hole punch waste container locate and remove any paper jams 250 Xerox VersaLink C71XX Series Color Multifunction Printer User Guide Troubleshooting ...

Page 251: ...correctly set the Print Quality Mode and Color Adjustments Follow the guidelines in this section to maintain optimum print quality from your printer Temperature and humidity affect the quality of the printed output The range for optimal print quality is 15 28ºC 59 82ºF and 20 70 relative humidity However print quality can be affected when operating near the limits for both temperature and humidity...

Page 252: ... cutouts or perforations Stapled paper Envelopes with windows metal clasps side seams or adhesives with release strips Padded envelopes Plastic media Transparencies 252 Xerox VersaLink C71XX Series Color Multifunction Printer User Guide Troubleshooting ...

Page 253: ...er level check the control panel use the print driver or the Embedded Web Server If the toner cartridge is near empty replace it Verify that the toner cartridge is approved for use in this printer and replace it as needed For best results use a genuine Xerox toner cartridge Replace the paper with a recommended size and type then confirm that your printer and print driver settings are correct Verif...

Page 254: ... to Electrical Specifications Random spots on the output or the image is blurry Ensure that the toner cartridge is installed correctly If you used a non genuine brand toner cartridge install a genuine Xerox toner cartridge Use the Rough paper type setting or try a paper with a smoother surface Ensure that the humidity in the room is within specifications For details refer to Relative Humidity The ...

Page 255: ...P Pa ap pe er r then change the O Ot th he er r T Ty yp pe e setting Replace the Drum Cartridge Auger marks appear on the printed output To check the toner level check the control panel use the print driver or the Embedded Web Server If the toner cartridge is near empty replace it Verify that the toner cartridge is approved for use in this printer and replace it as needed For best results use a ge...

Page 256: ... to Guidelines for Printing Envelopes If the problem persists use a different size envelope The top margin is incorrect Ensure that the paper is loaded properly Ensure that the margins are set correctly in the application that you are using Adjust the paper registration For details refer to Adjusting Paper Registration The printed surface of the paper is bumpy 1 Print a solid image over the entire...

Page 257: ...m the document glass There is debris on the document glass When scanning the debris creates a spot on the image Clean all glass surfaces with a lint free cloth dampened with water Image is too light or too dark Adjust the lighten darken setting Image quality is poor when scanning color original documents For best results select Black White output Colors are inaccurate Adjust color settings and con...

Page 258: ...too light Adjust the resolution There is a problem with the telephone connection Verify that the telephone line is working then send the fax again There is a problem with the fax machine of the caller Make a copy to verify that your printer is operating correctly If the copy was printed correctly have the recipient verify the condition of the receiving fax machine The fax received by the recipient...

Page 259: ... in the printer does not match the document size sent Confirm the original size of the documents Documents could be reduced based on the available paper supply in the printer Faxes cannot be received automatically The printer is set to receive faxes manually Set the printer to automatic reception The memory is full Load paper if it is empty and then print the faxes stored in the memory The telepho...

Page 260: ...onstration Print page prints an image to show print quality You can use this page to troubleshoot print quality issues with the printer The Error History report prints information on the most recent printer errors For more information refer to Printing Information Pages Printing Information Pages 1 At the printer control panel press the H Ho om me e button 2 Touch D De ev viic ce e A Ab bo ou ut t...

Page 261: ...MORE INFORMATION ABOUT YOUR PRINTER To obtain more information about your printer refer to More Information Xerox VersaLink C71XX Series Color Multifunction Printer User Guide 261 Troubleshooting ...

Page 262: ...262 Xerox VersaLink C71XX Series Color Multifunction Printer User Guide Troubleshooting ...

Page 263: ... Multifunction Printer User Guide 263 Specifications This appendix contains Printer Configurations and Options 264 Performance Specifications 269 Physical Specifications 271 Environmental Specifications 279 Electrical Specifications 280 ...

Page 264: ... Ve er rs sa aL Liin nk k C C7 71 12 20 0 V Ve er rs sa aL Liin nk k C C7 71 12 25 5 V Ve er rs sa aL Liin nk k C C7 71 13 30 0 A4 210 x 297 mm Letter 8 5 x 11 in 20 ppm maximum 25 ppm maximum 30 ppm maximum 216 x 356 mm Legal 8 5 x 14 in 16 ppm maximum 19 ppm maximum 23 ppm maximum A3 297 x 420 mm Tabloid 11 x 17 in 13 ppm maximum 16 ppm maximum 20 ppm maximum P Pr riin nt t S Sp pe ee ed d f fo ...

Page 265: ... V Ve er rs sa aL Liin nk k C C7 71 12 20 0 C C7 71 12 25 5 C C7 71 13 30 0 Bypass Tray 100 sheets 80 g m2 Tray 1 520 sheets 80 g m2 Single Tray Module 520 sheets 80 g m2 3 Tray Module 520 sheets per tray 80 g m2 Tandem Tray Module Tray 2 520 sheets Tray 3 870 sheets Tray 4 1130 sheets 80 g m2 High Capacity Feeder 2000 sheets 80 g m2 Output Tray 500 sheets A4 Letter 200 sheets A3 Tabloid 80 g m2 E...

Page 266: ... aL Liin nk k C C7 71 12 20 0 C C7 71 12 25 5 C C7 71 13 30 0 Type Duplex Automatic Document Feeder Capacity 110 sheets Scan Resolution 600 x 600 dpi Maximum Scan Size Document Glass 291 0 x 425 8 mm 11 5 x 16 8 in W x L Automatic Document Feeder 297 x 431 8 mm 11 7 x 17 in W x L Scan Speed 1 Sided Up to 80 ppm 2 Sided Up to 80 ppm File Formats JPEG TIFF single page and multi page XPS single page ...

Page 267: ...Module High Capacity Feeder Envelope Tray Note The Single Tray Module is optional for the base model only and does not include a stand Output Devices Center Tray Integrated Office Finisher Office Finisher Office Finisher with Booklet Maker 2 3 Hole Punch for North America 2 4 Hole Punch for Europe Connectivity Options 1 line or 3 line Fax Kit Wi Fi Kit Fax Over IP Kit External Keyboard Bluetooth A...

Page 268: ...Kit PostScript Kit Convenience Stapler including Work Surface Note The center tray and hard drive are optional only for the base model They are standard features for all other available models 268 Xerox VersaLink C71XX Series Color Multifunction Printer User Guide Specifications ...

Page 269: ...5 g m2 or less M Ma ax xiim mu um m P Pr riin nt t S Sp pe ee ed ds s f fo or r B Blla ac ck k a an nd d W Wh hiit te e P PA AP PE ER R T TY YP PE E A AN ND D W WE EI IG GH HT T A A4 4 L LE ET TT TE ER R A A3 3 T TA AB BL LO OI ID D 1 1 S SI ID DE ED D P PR RI IN NT TI IN NG G 2 2 S SI ID DE ED D P PR RI IN NT TI IN NG G 1 1 S SI ID DE ED D P PR RI IN NT TI IN NG G 2 2 S SI ID DE ED D P PR RI IN N...

Page 270: ... NG G 1 1 S SI ID DE ED D P PR RI IN NT TI IN NG G 2 2 S SI ID DE ED D P PR RI IN NT TI IN NG G Plain 30 ppm 30 ppm 20 ppm 12 ppm Heavyweight 1 106 169 g m2 12 ppm 12 ppm 8 ppm 5 2 ppm Heavyweight 2 170 256 g m2 12 ppm N A 8 ppm N A Note The print speeds are based on Xerox VersaLink C7130 Multifunction Printer 270 Xerox VersaLink C71XX Series Color Multifunction Printer User Guide Specifications ...

Page 271: ...Height 76 7 cm 30 2 in Weight 62 5 kg 137 7 lb B Ba as se e M Mo od de ell w wiit th h S Siin ng glle e T Tr ra ay y a an nd d S St ta an nd d Width 61 6 cm 24 2 in Depth 67 1 cm 26 4 in Height 111 7 cm 44 0 in Weight 88 9 kg 195 9 lb Xerox VersaLink C71XX Series Color Multifunction Printer User Guide 271 Specifications ...

Page 272: ... Weight 100 kg 220 46 lb B Ba as se e M Mo od de ell w wiit th h 3 3 T Tr ra ay y M Mo od du ulle e a an nd d I In nt te eg gr ra at te ed d O Of ff fiic ce e F Fiin niis sh he er r Width 66 6 cm 26 2 in Depth 67 1 cm 26 4 in Height 111 7 cm 44 0 in Weight 102 kg 224 8 lb 272 Xerox VersaLink C71XX Series Color Multifunction Printer User Guide Specifications ...

Page 273: ... r w wiit th h B Bo oo ok klle et t M Ma ak ke er r Width 113 5 cm 44 6 in Depth 67 9 cm 26 7 in Height 111 7 cm 44 0 in Weight 127 kg 279 9 lb B Ba as se e M Mo od de ell w wiit th h 3 3 T Tr ra ay y M Mo od du ulle e O Of ff fiic ce e F Fiin niis sh he er r B Bo oo ok klle et t M Ma ak ke er r a an nd d H Hiig gh h C Ca ap pa ac ciit ty y F Fe ee ed de er r Width 145 0 cm 57 0 in Depth 67 9 cm 2...

Page 274: ... ciit ty y F Fe ee ed de er r Width 145 0 cm 57 0 in Depth 67 9 cm 26 7 in Height 111 7 cm 44 0 in Weight 166 kg 365 9 lb TOTAL SPACE REQUIREMENTS C Clle ea ar ra an nc ce e R Re eq qu uiir re em me en nt ts s f fo or r B Ba as se e M Mo od de ell Width 108 6 cm 42 8 in Depth 156 7 cm 61 7 in Height 112 3 cm 44 2 in 274 Xerox VersaLink C71XX Series Color Multifunction Printer User Guide Specificat...

Page 275: ...166 6 cm 65 6 in Height 147 4 cm 58 0 in C Clle ea ar ra an nc ce e R Re eq qu uiir re em me en nt ts s f fo or r B Ba as se e M Mo od de ell w wiit th h T Ta an nd de em m T Tr ra ay y M Mo od du ulle e Width 128 8 cm 50 7 in Depth 166 6 cm 65 6 in Height 147 4 cm 58 0 in Xerox VersaLink C71XX Series Color Multifunction Printer User Guide 275 Specifications ...

Page 276: ... Fiin niis sh he er r Width 128 8 cm 50 7 in Depth 166 6 cm 65 6 in Height 147 4 cm 58 0 in C Clle ea ar ra an nc ce e R Re eq qu uiir re em me en nt ts s f fo or r 3 3 T Tr ra ay y M Mo od du ulle e w wiit th h O Of ff fiic ce e F Fiin niis sh he er r Width 167 2 cm 65 8 in Depth 166 6 cm 65 6 in Height 147 4 cm 58 0 in 276 Xerox VersaLink C71XX Series Color Multifunction Printer User Guide Speci...

Page 277: ...5 6 in Height 147 4 cm 58 0 in C Clle ea ar ra an nc ce e R Re eq qu uiir re em me en nt ts s f fo or r 3 3 T Tr ra ay y M Mo od du ulle e O Of ff fiic ce e F Fiin niis sh he er r B Bo oo ok klle et t M Ma ak ke er r a an nd d H Hiig gh h C Ca ap pa ac ciit ty y F Fe ee ed de er r Width 190 9 cm 75 2 in Depth 166 6 cm 65 6 in Height 147 4 cm 58 0 in Xerox VersaLink C71XX Series Color Multifunction...

Page 278: ...od du ulle e O Of ff fiic ce e F Fiin niis sh he er r B Bo oo ok klle et t M Ma ak ke er r a an nd d H Hiig gh h C Ca ap pa ac ciit ty y F Fe ee ed de er r Width 190 9 cm 75 2 in Depth 166 6 cm 65 6 in Height 147 4 cm 58 0 in 278 Xerox VersaLink C71XX Series Color Multifunction Printer User Guide Specifications ...

Page 279: ...ptimal Humidity Range 20 70 relative humidity at 28 C 82 F Note Under extreme environmental conditions such as 10 C and 85 relative humidity printing defects can occur due to condensation inside the printer ELEVATION For optimum performance use the printer at elevations below 2500 m 8200 ft Xerox VersaLink C71XX Series Color Multifunction Printer User Guide 279 Specifications ...

Page 280: ...0 99 135 VAC 50 60 Hz 3 12 A 220 240 VAC 10 198 264 VAC 50 Hz 3 8 A POWER CONSUMPTION 110 V Maximum power consumption 1 45 kW Sleep mode 0 4 W or less Low Power mode 70 W or less Standby mode 94 W or less 220 V Maximum power consumption 1 76 kW Sleep mode 0 4 W or less Low Power mode 68 W or less Standby mode 94 W or less 280 Xerox VersaLink C71XX Series Color Multifunction Printer User Guide Spec...

Page 281: ...1XX Series Color Multifunction Printer User Guide 281 Regulatory Information This appendix contains Basic Regulations 282 Copy Regulations 287 Fax Regulations 290 Safety Certification 294 Material Safety Data Sheets 295 ...

Page 282: ...ur device to reduce energy consumption After the last print the device transitions to Ready mode In this mode the device can print again immediately If the device is not used for a specified period the device transitions to Low Power mode then to Sleep mode In these modes to enable reduced power consumption only essential functions remain active The device takes longer to produce the first print a...

Page 283: ... during the setup and driver installation Some Xerox models below these speed bands may also be enabled with 2 sided printing settings defaulted on at the time of install Continuing to use the duplex function will reduce the environmental impact of your work However should you require simplex 1 sided printing you may change the print settings in the print driver PAPER TYPES This product can be use...

Page 284: ...x can void the authority of the user to operate this equipment W Wa ar rn niin ng g To ensure compliance with Part 15 and Part 18 of the FCC rules use shielded interface cables CANADA This Class A digital apparatus complies with Canadian ICES 003 Cet appareil numérique de la classe A est conforme à la norme NMB 003 du Canada CERTIFICATIONS IN EUROPE The CE mark applied to this product symbolizes a...

Page 285: ...ducts with a maximum speed less than 51 A4 images per minute European Union Lot 19 on Light Sources According to European Commission Ecodesign Directive the light source contained within this product or its components is intended to be used for Image Capture or Image Projection only and is not intended for use in other applications EURASIAN ECONOMIC COMMUNITY CERTIFICATION Russia Belarus and Kazak...

Page 286: ... werden Lärmemission Maschinenlärminformations Verordnung 3 GPSGV Der höchste Schalldruckpegel beträgt 70 dB A oder weniger gemäß EN ISO 7779 Importeur Xerox GmbH Hellersbergstraße 2 4 41460 Neuss Deutschland TURKEY ROHS REGULATION In compliance with Article 7 d we hereby certify it is in compliance with the EEE regulation EEE yönetmeliğine uygundur 286 Xerox VersaLink C71XX Series Color Multifunc...

Page 287: ...rovided the reproduction of the document is performed for lawful purposes Postage Stamps canceled or uncanceled For philatelic purposes Postage Stamps may be photographed provided the reproduction is in black and white and is less than 75 or more than 150 of the linear dimensions of the original Postal Money Orders Bills Checks or Drafts of money drawn by or upon authorized officers of the United ...

Page 288: ...ore information about these provisions contact the Copyright Office Library of Congress Washington D C 20559 Ask for Circular R21 CANADA Parliament by stature has forbidden the reproduction of the following subjects under certain circumstances Penalties of fine or imprisonment may be imposed on those guilty of making such reproductions Current bank notes or current paper money Obligations or secur...

Page 289: ...sive and no liability is assumed for its completeness or accuracy In case of doubt consult your solicitor OTHER COUNTRIES Copying certain documents may be illegal in your country Penalties of fine or imprisonment may be imposed on those found guilty of making such reproductions Currency notes Bank notes and checks Bank and government bonds and securities Passports and identification cards Copyrigh...

Page 290: ...s provided with this product It connects to a compatible modular jack that is also compliant See installation instructions for details You can safely connect the printer to the following standard modular jack USOC RJ 11C using the compliant telephone line cord with modular plugs provided with the installation kit See installation instructions for details The Ringer Equivalence Number REN is used t...

Page 291: ...fs Contact the state public utility commission public service commission or corporation commission for information Your office could have specially wired alarm equipment connected to the telephone line Make sure that the installation of this Xerox equipment does not disable your alarm equipment If you have questions about what could disable alarm equipment consult your Telephone Company or a quali...

Page 292: ...gnaling provides reliable and faster call setup Modification of this product or connection to external control software or control apparatus not authorized by Xerox invalidates its certification NEW ZEALAND 1 The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network It indicates...

Page 293: ...rameters required for compliance with Telecom Telepermit requirements are dependent on the equipment computer associated with this device The associated equipment shall be set to operate within the following limits for compliance with Telecom Specifications For repeat calls to the same number There shall be no more than 10 call attempts to the same number within any 30 minute period for any single...

Page 294: ...ndards A AG GE EN NC CY Y S ST TA AN ND DA AR RD D TÜV Rheinland US Canada UL 60950 1 2nd Edition 2014 10 14 CAN CSA C22 2 No 60950 1 07 2nd Edition 2014 10 UL 62368 1 TÜV Rheinland Europe IEC EN 62368 1 2014 294 Xerox VersaLink C71XX Series Color Multifunction Printer User Guide Regulatory Information ...

Page 295: ...ur printer go to North America www xerox com msds European Union www xerox com environment_europe For the Customer Support Center phone numbers go to www xerox com office worldcontacts Xerox VersaLink C71XX Series Color Multifunction Printer User Guide 295 Regulatory Information ...

Page 296: ...296 Xerox VersaLink C71XX Series Color Multifunction Printer User Guide Regulatory Information ...

Page 297: ...Xerox VersaLink C71XX Series Color Multifunction Printer User Guide 297 Recycling and Disposal This appendix contains All Countries 298 North America 299 European Union 300 Other Countries 302 ...

Page 298: ...onsistent with global regulations applicable at the time that the product was placed on the market For recycling and disposal information contact your local authorities Perchlorate Material This product may contain one or more Perchlorate containing devices such as batteries Special handling may apply For more information go to www dtsc ca gov hazardouswaste perchlorate 298 Xerox VersaLink C71XX S...

Page 299: ...K XEROX to determine if this Xerox product is part of the program For more information about Xerox environmental programs visit www xerox com environment or for recycling and disposal information contact your local authorities Xerox VersaLink C71XX Series Color Multifunction Printer User Guide 299 Recycling and Disposal ...

Page 300: ...ctronic equipment subject to disposal must be managed within agreed procedures Prior to disposal please contact your local reseller or Xerox representative for end of life take back information COLLECTION AND DISPOSAL OF EQUIPMENT AND BATTERIES These symbols on the products and or accompanying documents mean that used electrical and electronic products and batteries should not be mixed with genera...

Page 301: ...iscard these items please contact your local authorities or dealer and ask for the correct method of disposal BATTERY SYMBOL NOTE This wheeled bin symbol may be used in combination with a chemical symbol This establishes compliance with the requirements set out by the Directive BATTERY REMOVAL Batteries should only be replaced by a manufacturer approved service facility Xerox VersaLink C71XX Serie...

Page 302: ...Other Countries Please contact your local waste management authority to request disposal guidance 302 Xerox VersaLink C71XX Series Color Multifunction Printer User Guide Recycling and Disposal ...

Page 303: ...Xerox VersaLink C71XX Series Color Multifunction Printer User Guide 303 Apps Features This appendix contains ...

Page 304: ...ntrol the color rendering of the output image or print I Im ma ag ge e E En nh ha an nc ce em me en nt t Use the Image Enhancement options to select Background Suppression when you scan original documents on a colored sheet or to adjust the image contrast C Co ollo or r B Ba alla an nc ce e If you have a color original document you can adjust the balance of the printing colors between cyan magenta...

Page 305: ... d and 2 2 S Siid de ed d S Sc ca an nn niin ng g You can use the 2 Sided options to set the device to scan one or both sides of an original document For Copy jobs you can specify 1 Sided or 2 Sided output P Pa ap pe er r S Su up pp plly y Use Paper Supply to specify the size type and color of the paper required or the Paper Tray to use If Auto is selected the printer chooses the paper tray based ...

Page 306: ...f its original size or enlarge it as much as 400 O Or riig giin na all T Ty yp pe e The printer optimizes the image quality of the copies based on the type of images in the original document and how the original was created L Liig gh ht te en n D Da ar rk ke en n Use the Lighten Darken slider to make the output image or print lighter or darker S Sh ha ar rp pn ne es ss s Use this option to sharpen...

Page 307: ...put I Im ma ag ge e S Sh hiif ft t Image Shift allows you to modify the location of the image on the page You can shift the printed image along the X and Y axes of each sheet of paper A Au ut to o B Ba ac ck kg gr ro ou un nd d S Su up pp pr re es ss siio on n Use the Auto Background Suppression setting to reduce the sensitivity of the printer to variations in light background colors E Ed dg ge e ...

Page 308: ...ou can use the Book Copying feature to copy books magazines or other bound documents F Fr ro on nt t C Co ov ve er r You can print the first page of your copy job on different paper such as colored or heavyweight paper The printer selects the special paper from a different tray The cover can be blank or printed A An nn no ot ta at tiio on ns s You can add Annotations such as page numbers and the d...

Page 309: ...per sheet saves paper and provides a way to review the layout of a document S Sa am mp plle e C Co op py y Sample Copy allows you to print a test copy of a job to inspect before printing multiple copies This feature is useful for complex or high volume jobs After you print and inspect the test copy you can choose to print or cancel the remaining copies Q Qu ua an nt tiit ty y Use this option to en...

Page 310: ... measured in dots per inch dpi C Co on nt tr ra as st t You can use the Contrast feature to adjust the variation between light and dark areas of the image R Re em mo ov ve e B Blla an nk k P Pa ag ge es s Remove Blank Pages configures the printer to ignore blank pages B Bo oo ok k S Sc ca an nn niin ng g You can use the Book Scanning feature to scan books magazines or other bound documents S Su ub...

Page 311: ... is useful if you want the recipient to reply to your email address rather than to the device Note The system administrator can preset this option M Me es ss sa ag ge e Use Message to enter information to accompany the email F Fiille e F Fo or rm ma at t Use the File Format option to specify the format of the saved image or to define a searchable image You can add a password to protect the image o...

Page 312: ... for the file containing the scanned images B Bo oo ok k F Fa ax xiin ng g You can use the Book Faxing feature to scan images from books magazines or other bound documents for faxing S St ta ar rt tiin ng g R Ra at te e Select the highest starting rate for transmitting the fax unless the destination for the fax you are sending has special requirements C Co ov ve er r S Sh he ee et t You can use th...

Page 313: ...e ex xt t It is unlawful to send a message from a fax machine without the proper Transmission Header Text Ensure that the name and telephone number of the sender and the date and time of the transmission is included on all faxes D De ella ay y S Se en nd d You can set a time in the future for the printer to send your fax job You can delay the send of your fax job for up to 24 hours P Pr riio or ri...

Page 314: ... X S SC CA AN N T TO O I ID D C CA AR RD D C CO OP PY Y M Ma an nu ua all S Se en nd d You can use the Manual Send feature to enable the fax modem speaker temporarily This feature is helpful to dial international numbers or to use phone systems that require you to wait for a specific audio tone P Po olllliin ng g Polling allows you to retrieve faxes stored on other fax machines Apps Features ...

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