T R O U B L ES H O O T I N G PA P E R J A M S
Multiple Sheets Pulled Together
PPRRO
OB
BA
AB
BLLEE C
CA
AU
USSEESS
SSO
OLLU
UTTIIO
ON
NSS
The paper tray is too full.
Remove some of the paper. Do not load paper above the maximum
fill line.
The edges of the paper are not even.
Remove the paper, align the edges, and then reload the paper.
The paper is moist from humidity.
Remove the paper from the paper tray. Load new, dry paper into the
tray.
Too much static electricity is present.
Load a new ream of paper.
Using unsupported paper.
Use only Xerox
®
-approved paper. For details, refer to
Humidity is too high for coated paper.
• Feed paper one sheet at a time.
• Try loading paper in the Bypass tray.
The feed rollers are dirty.
With a clean, lint-free cloth moistened with water, wipe the feed
rollers until they are clean. For details, refer to
.
Tray is loaded with mixed paper.
Load the tray with only one type and size of paper.
Paper Misfeeds
PPRRO
OB
BA
AB
BLLEE C
CA
AU
USSEESS
SSO
OLLU
UTTIIO
ON
NSS
The paper is not correctly positioned in the tray.
Remove the misfed paper and reposition it properly in
the tray.
Adjust the paper guides in the tray to match the size of
the paper.
The paper tray is too full.
Remove some of the paper. Do not load paper past the
fill line.
The paper guides are not correctly adjusted to the
paper size.
Adjust the paper guides in the tray to match the size of
the paper.
The tray contains warped or wrinkled paper.
Remove the paper, smooth it out, and reload it. If it still
misfeeds, do not use that paper.
The paper is moist from humidity.
Remove the moist paper and replace it with new, dry
paper.
238
Xerox
®
VersaLink
®
C71XX Series Color Multifunction Printer User Guide
Summary of Contents for VersaLink C71 Series
Page 60: ...60 Xerox VersaLink C71XX Series Color Multifunction Printer User Guide Getting Started ...
Page 132: ...132 Xerox VersaLink C71XX Series Color Multifunction Printer User Guide Xerox Apps ...
Page 158: ...158 Xerox VersaLink C71XX Series Color Multifunction Printer User Guide Printing ...
Page 220: ...220 Xerox VersaLink C71XX Series Color Multifunction Printer User Guide Maintenance ...
Page 262: ...262 Xerox VersaLink C71XX Series Color Multifunction Printer User Guide Troubleshooting ...
Page 315: ......
Page 316: ......