Xerox WorkCentre 232, Driver Manual

Page 1: ... Printer Drivers Guide For Windows Release 6 00 ...

Page 2: ...s of America XEROX The Document Company the digital X CentreWare and the identifying product names and numbers herein are trademarks of XEROX CORPORATION Other product names and images used in this guide may be trademarks or registered trademarks of their respective companies and are hereby acknowledged ...

Page 3: ...1 5 Print and Fax Driver Documentation 1 6 CentreWare Printer Drivers Guide for Windows 1 6 Help 1 6 Quick Reference Cards for Printer Drivers 1 6 Support 1 7 Internet Support 1 7 Telephone Support 1 7 Additional Tips 1 7 Chapter 2 Installing Windows Printer Drivers 2 1 Requirements 2 2 Printer Drivers 2 2 Xerox Print Driver Installation Utility 2 2 Installing Printer Drivers on Windows Networks 2...

Page 4: ...2 23 Bi Directional Driver Support 2 24 Locating Installation Files on the CD 2 25 Uninstalling Windows Printer Drivers 2 26 For Windows 9x and NT 2 26 For Windows 2000 XP Server 2003 2 26 Chapter 3 Getting the Most from Your Printer Driver 3 1 Driver Structure 3 2 Tabs 3 3 General Tabs 3 3 Default Tabs 3 4 Driver Help System 3 5 Quick Reference Cards 3 5 Chapter 4 Installing the Font Management U...

Page 5: ...s 6 3 Adobe Acrobat Printing 6 3 Booklet and Multiple Up N Up Printing 6 3 Euro Symbol 6 4 PDF Printing 6 4 Microsoft Applications 6 4 PCL Printer Driver 6 6 Sample Set Not Supported in FrameMaker 6 6 Watermarks 6 7 WordPerfect 6 7 Frequently Asked Questions 6 8 Index Index I ...

Page 6: ...vi ...

Page 7: ...orm and easy to understand With this guide administrators can install and configure CentreWare printer drivers and general users can increase their productivity using the Xerox system s printing options What s in this chapter What s Included in this Release 1 2 Print and Fax Driver Overview 1 2 Types of CentreWare Printer Drivers 1 3 Obtaining CentreWare Print and Fax Drivers 1 3 Xerox System PPD ...

Page 8: ...hem in the printer drivers Bi Directional printer drivers that automatically configure the driver with the installable options report the current status of the device provide information on active jobs and a history of the last twenty five jobs on your Xerox system Print and Fax Driver Overview A print and fax driver makes documents created with specialized software applications word processing sp...

Page 9: ...els supported in this release of CentreWare and the printer drivers that are available for Windows 98 Me NT 2000 XP Server 2003 environments CentreWare Print and Fax Drivers CD The installation files for the CentreWare printer drivers are available on the CentreWare Print and Fax Drivers CD For updates and additional information check the Xerox Web site at www xerox com CentreWare Printer Drivers ...

Page 10: ...ers Downloads 4 Select the desired Operating System version of Windows and Language for the printer driver 5 From the list of drivers click the driver that you want to download 6 Read the End User License Agreement and click Accept 7 Select Save from the File Download dialog 8 Choose a location to download the file and click Save 9 After the printer driver is downloaded follow the instructions pre...

Page 11: ...ration files enabling users to install printer drivers quickly and easily TIFF Submission Tool With the TIFF Submission Tool you can submit TIFF Tagged Image File Format files directly to a Xerox system for printing TIFF files print faster when they are sent to the Xerox system in this format See Installing the TIFF Submission Tool on page 5 1 for more information Font Management Utility The Font ...

Page 12: ...vided on the CentreWare Print and Fax Drivers CD This works on most workstations running a non English version of Windows except Windows 2000 You can download a reader for other languages from Adobe at www adobe com Help The Help system is the primary source for information about using the printer drivers You can access the Help system through the Help buttons Included in the Help system are Quick...

Page 13: ...r telephone numbers are listed in the following table If the Welcome Center telephone number for your country is not listed it will be provided to you when your Xerox system is installed For future reference please record the telephone number in the space provided below Additional Tips Additional tips and technical information for printer drivers are available at the Xerox Web site Click Support D...

Page 14: ...1 8 CentreWare Printer Drivers for Microsoft Windows ...

Page 15: ...at s in this chapter Requirements 2 2 Direct Installation 2 4 Customizing the Installation 2 8 Considerations for Enterprise Technologies 2 13 Point and Print Installations 2 15 Configuring Printer Drivers 2 16 Preconfiguring Default Driver Settings Windows NT 2000 XP Server 2003 2 16 Configuring Installable Options at the Workstation 2 19 About Bi Directional Printer Drivers 2 23 Locating Install...

Page 16: ...rivers Xerox Print Driver Installation Utility The Xerox Print Driver Installation utility and Admin Config Wizard require Administrator privileges in Windows NT 2000 XP Server 2003 Internet Explorer 5 5 or higher Microsoft TCP IP Printing installed and running to connect Peer To Peer in a Windows NT environment Service Pack 2 installed on Windows XP systems Service Pack 4 installed on Windows 200...

Page 17: ...ntreWare Print and Fax Drivers CD to your network See Locating Installation Files on the CD on page 2 25 Then start the Admin Configuration Wizard to set up a configuration file See Customizing the Installation on page 2 8 to perform a customized installation Point and Print Installation Copy the contents of the CentreWare Print and Fax Drivers CD to your network Install the drivers locally and mo...

Page 18: ... language and click OK 3 Click Print and Fax Drivers 4 Click Install Your Windows Print Driver 5 Continue with Completing the Installation on page 2 6 Installing from the Internet 1 Open a browser window and access www xerox com 2 Click the link to download the installation files 3 Run the setup exe file 4 Chose a language and click OK 5 Click Print and Fax Drivers 6 Click Install Your Windows Pri...

Page 19: ...ars record and follow any posted instructions Then click Next 7 Continue with Completing the Installation on page 2 6 Installing from the Network 1 Use Windows Explorer to find the CentreWare Print and Fax Drivers installation files 2 Run the setup exe file 3 Chose a language and click OK 4 Click Print and Fax Drivers 5 Click Install Your Windows Print Driver 6 Your administrator may have created ...

Page 20: ...selections click Search Choose Enter Printer s IP address DNS name or UNC path Enter the information or browse for one of those identifiers Automatic The installer detects and searches for all printers on all available subnets Manual Enter the gateway and subnet mask for the search directly or Use Previous Search Select a search that the installer has previously performed from a drop down list NOT...

Page 21: ... the registry and adds the printer to the workstation or server 4 The Installation Complete screen appears to report a successful installation Do any or all of the following Click Set Contact Location to enter review or edit the Printer Administrator Name Printer Administrator Phone Number Printer Administrator Location and Printer Location Click the support link to learn about using your printer ...

Page 22: ...s However the resulting script files and configuration folders must reside on or be saved to the network Installing from CD 1 Insert the CentreWare Print and Fax Drivers CD into the CD ROM drive The AutoRun program displays the available selections or If the AutoRun is disabled on your workstation open My Computer and double click the CD ROM drive Double click the Setup exe file The AutoRun progra...

Page 23: ...as the default choice It does not dictate the printer to install To set that use the Port Value field described below Let installer decide based on the number of printers discovered Default to Printer List Default to specify port The user enters an IP address DNS name or UNC path Location Contact Info Enter location and contact information during installation Do NOT prompt Prompt for information i...

Page 24: ...ngle Instance Only Select to prevent multiple copies of the printer definition from installing on a client This option allows you to automate printer deployment by incorporating the installation in a login script Save the Configuration Script file to Enter the location to save the configuration script file If this location matches the path entered in the opening screen the wizard only saves change...

Page 25: ...to install GatewayDefault Default gateway address for Manual Search SubnetMaskDefault Default subnet mask for Manual Search USBSearch LPTSearch NetSearch Numeric values that represent the availability of each search method 0 Search using this method 1 Do not search using this method SetLocationContactInfo Numeric value that controls the input of location and contact information during installation...

Page 26: ...PDL 1 and PDL 2 7 PDL 1 2 and 3 LaunchScannerInstall Numeric value for installing scanner software after printer Requires Windows 2000 or above and Xerox Multifunction Device 0 Do not launch scanner installation 2 Launch scanner installation AdminConfigureableStrings Define a field not listed above and its value XML Field Description Table 2 2 XeroxInstallerAdmin xml File Options ...

Page 27: ...iate drivers consequences range from a lack of access to advanced driver features to a complete inability to print To ensure consistent printer availability in a cluster use the Add Printer Driver Wizard see Add Printer Driver Wizard on page 2 14 to install the same printer drivers on all nodes in a cluster before adding the printer to the cluster itself Citrix MetaFrame Citrix MetaFrame provides ...

Page 28: ...bject To run the Add Printer Driver Wizard 1 At the desktop click Start Settings Printers Windows 2000 or Start Printers and Faxes Windows XP Server 2003 The Printers window appears 2 Click File Server Properties The Print Server Properties dialog box appears 3 Click the Drivers tab 4 Click Add The Add Printer Driver Wizard appears 5 Follow the instructions on the screen ...

Page 29: ...mpt select to install the printer driver The Add Printer Wizard opens or Right click the Xerox system icon At the prompt select to install the printer driver The Add Printer Wizard opens or Click the Xerox system icon Drag and drop the printer icon on the Printers folder The Add Printer Wizard opens 3 Follow the Add Printer Wizard instructions The appropriate files for the selected Xerox system do...

Page 30: ...n preconfigure Device Settings refers to installable options such as a High Capacity Feeder or a Finisher accounting options etc Document Settings refers to document options such as a banner sheet portrait or landscape orientation PostScript options etc This preconfiguration process involves copying the printer driver files from the CentreWare Print and Fax Drivers CD to a server installation dire...

Page 31: ...Select the Configuration tab and choose the settings you want as your default settings 9 Select the Device Settings tab and choose the settings you want as your default settings 10 Expand the Override Restore Defaults option on the Device Settings tab 11 Select Save Current Settings as Default A Save button appears 12 Click Save The configuration and device settings are saved as the default settin...

Page 32: ...lick OK to close the Document Defaults dialog in NT 21 Copy the driver filename dyc file created on your workstation in the Windows System32 Spool Drivers W32x86 3 directory for 2000 XP Server 2003 or WinNT System32 Spool Drivers W32x86 2 directory for NT 22 Paste the driver filename dyc file to the driver installation directory on the server and overwrite the driver filename dyc file on the serve...

Page 33: ...ows printer drivers can as an option provide Bi Directional capabilities The printer driver communicates with the printer through your network and acquires information from the printer See About Bi Directional Printer Drivers on page 2 23 To configure the Installable Options automatically 1 At the desktop click Start Settings Printers Windows 9x Me NT 2000 or Start Printers and Faxes Windows XP Se...

Page 34: ...mmunication is enabled A Status button appears on the Paper Output tab of the printer driver By clicking Status you can access current information about the printer See About Bi Directional Printer Drivers on page 2 23 Figure 2 2 Bi Directional Communication Dialog NOTE To change the SNMP Community Name click SNMP Community Name The printer name must be changed to match this name for Bi Directiona...

Page 35: ...e options manually See Bi Directional Driver Support on page 2 24 to see if your network environment is supported To configure the Installable Options manually 1 At the desktop click Start Settings Printers 2 Right click the appropriate printer icon and select Properties 3 Select the System Configuration Configuration tab Figure 2 3 System Configuration Tab Properties Dialog ...

Page 36: ...Drivers 4 Click Installable Options and select the options that are available on your Xerox system 5 Click OK to save the settings and OK to close the dialog 6 Click OK to close the printer driver Figure 2 4 Installable Options Dialog ...

Page 37: ...tem Status Dialog The Status dialog shows the status of your Xerox system as well as specific information about your print jobs You can check the status of up to 25 jobs currently in the print queue or you can verify the status of completed jobs You can use this dialog to check the properties of the paper loaded in different paper trays on your printer and also the current paper levels in those tr...

Page 38: ...over TCP IP or SNMP over IPX SPX The data available in server based drivers will not update on a regular basis When configuration changes are made the driver must be reopened to detect the changes Windows 98 Windows 2000 Professional Server Advanced Server Windows Me Windows XP Home Professional Windows Server 2003 Server Enterprise Server Device Settings SNMP over TCP IP Job Monitoring SNMP over ...

Page 39: ... files locate the Drivers folder and open the Windows folder as well as the folder for your particular Xerox system model for example WorkCentre Pro 255 The Xerox system model folder contains individual driver folders categorized by driver type PS and PCL and Windows operating system 9x NT 2000 or XP Therefore the installation files inf for a Windows 2000 PostScript driver for a WorkCentre Pro 255...

Page 40: ...r object 4 Repeat steps 2 and 3 for all printer objects that use the driver being uninstalled For example suppose you are uninstalling the PCL 6 drivers for the Xerox WorkCentre Pro 265 275 series If your Printers window includes icons for more than one WorkCentre Pro 265 275 PCL 6 printer you must delete them all before continuing 5 Rebooting your workstation is recommended 6 Open the Printers fo...

Page 41: ... choose how your document will look and print The Help system is the primary source for information about using the printer drivers At any time you can access the Help system through the Help buttons on the driver Through the Help system you also have access to quick reference cards about printer driver features They were developed so that you can print and post them for a handy reference What s i...

Page 42: ...tures you want By clicking on the icon you can go through the list of options for that feature Or use the drop down list to see the options When chosen certain features constrain other features For example if you set the Finishing Summary to Collated Booklet Fold Booklet Layout the icon on the printer driver near the 2 Sided Print option changes and 2 Sided Print displays in gray When you click th...

Page 43: ...unication for your printer driver a Status button is added to your Paper Output tab When you click Status the Status dialog opens and reports specific information about the printer s operational status as well as specific information about your print jobs See Status Dialog on page 2 23 The Special Pages tab has features for adding Covers Inserts and Exceptions specifying media page characteristics...

Page 44: ...stem model Bi Directional Setup Installable Options Accounting and About Each button opens a dialog to configure your driver Through Bi Directional Setup you can enable Bi Directional Communication You will then receive information through your driver about your print job Xerox system and paper status See About Bi Directional Printer Drivers on page 2 23 Through Installable Options you can manuall...

Page 45: ... information about problem solving and various constraint information such as media size media type and finishing constraints Quick Reference cards about printer driver features are also among the support information in the Help system Quick Reference Cards Feature Cards Use this card to find out what a printer driver is where it is located and how to use it The card also contains the location on ...

Page 46: ...3 6 Getting the Most from Your Printer Driver ...

Page 47: ...le on your printer s you can use the Font Management Utility to download the required fonts to the printers Using the utility fonts may be viewed printed downloaded to printers or your downloaded non resident fonts exported to a file You may also maintain printer lists for font management What s in this chapter Installing the Font Management Utility 4 2 Accessing the Font Management Utility 4 2 Us...

Page 48: ... or Custom Click Next 9 Click Install to install the utility on the workstation 10 Click Finish to exit the install wizard The installation is complete Accessing the Font Management Utility To access the utility in Windows environments From the desktop select Start Programs Xerox Font Management Utility Font Management Utility in Windows 9x Me NT 2000 or Start All Programs Xerox Font Management Ut...

Page 49: ...rt Control Panel Add or Remove Programs in Windows XP Server 2003 The dialog for installing changing or uninstalling programs opens 2 Select Xerox Font Management Utility 3 Follow the procedures in the wizard to remove the Font Management Utility from your system To repair the utility With this option you can fix missing or corrupt files shortcuts and registry entries 1 Insert the CentreWare Print...

Page 50: ...4 4 Installing the Font Management Utility ...

Page 51: ...ditional PostScript information to the submitted file often referred to as a PostScript wrapper Instead the TIFF or PDF files are submitted as print ready files This enables the Xerox system RIP Raster Image Processor to process TIFF and PDF files very quickly What s in this chapter Workstation Requirements 5 2 Supported Xerox Systems 5 2 Installing the TIFF Submission Tool 5 3 Accessing the TIFF ...

Page 52: ... used on workstations that meet the following basic requirements Windows 98 Windows NT Windows 2000 Windows XP 4 MB of hard drive space Supported Xerox Systems The following Xerox system models support TIFF printing via the TIFF Submission Tool WorkCentre Pro 232 238 245 255 WorkCentre Pro 265 275 ...

Page 53: ...information Click Next 7 Click Next on the Choose Destination Location dialog 8 Click Next on the Select Program Folder dialog 9 Click Finish The CentreWare TIFF Submission Tool is ready for use Accessing the TIFF Submission Tool To access the application on your PC From your desktop select Start Programs Xerox Centreware CentreWare TIFF Submission Tool Windows 9x Me NT 2000 or Start All Programs ...

Page 54: ...re on a Windows workstation To uninstall the TIFF Submission Tool 1 Select Start Settings Control Panel Add Remove Programs Windows 9x Me NT 2000 or Start Control Panel Add or Remove Programs Windows XP Server 2003 The Add Remove Programs application opens 2 Follow the procedures in the application to remove the TIFF Submission Tool from your system ...

Page 55: ...he application the workstation or the printer will resolve the problem This chapter includes some of the common problems and Frequently Asked Questions that pertain to CentreWare Print and Fax Drivers and printing to your Xerox system What s in this chapter Troubleshooting a Problem 6 2 Common Issues 6 3 Frequently Asked Questions 6 8 6 ...

Page 56: ...e problem and keep a log to track problem occurrences Examine the data for trends and the common attributes that may be related to the problem For example does the problem occur only with a specific printer or on a specific workstation network configuration Review the product documentation including the README files and problem solving topics to see if any similar problems are documented If a caus...

Page 57: ...booklets or N up With Windows 98 Me PCL drivers you may need to reset the Booklet or N Up settings before you save your documents Some applications such as Microsoft Word 97 will save the scaling setting with the document When the document is reopened later the text and graphics may print in a reduced format unless you reset the N Pages Up option on the printer driver Layout Watermark tab to 1 Up ...

Page 58: ... printing the Euro symbol If problems persist when printing the Euro symbol select the Send as Graphics option PDF Printing When printing a PDF sending a large file may result in the printing of print limit check error sheets or only a banner sheet If this occurs print the PDF file using the PostScript printer driver or try printing the PDF file using LPR Windows 98 Me PCL5c printer drivers have o...

Page 59: ...de to the printer driver settings will be saved as the new default settings This will impact all applications that use the same printer driver Custom paper sizes will not work with Microsoft Word Version 6 0 This version of Word will automatically change any custom paper size defined in the CentreWare printer driver to the nearest standard paper size Word 6 0 may ignore some printer driver setting...

Page 60: ...Certain applications such as WordPerfect and MS Publisher always print text as graphics or may default to the graphics mode when memory is low or when the text is very complex When these circumstances occur the Print Colored Text in Black feature in the CentreWare PCL printer drivers will not work Sample Set Not Supported in FrameMaker Some applications generate print data that is intended for pag...

Page 61: ...send data to the printer WordPerfect If you encounter problems stapling multiple jobs as separate documents with WordPerfect 8 x install the service pack available for WordPerfect at www corel com to correct the issue Sample Set job types will not work with WordPerfect 8 x for Windows B4 JIS B4 ISO B6 and A6 paper sizes do not print with WordPerfect 8 x for Windows The scaling option in WordPerfec...

Page 62: ...our Xerox system for example WorkCentre Pro 255 operating system environment for example Windows NT type of printer driver for example PostScript or PCL How do I obtain a custom driver for an environment such as DOS or a mainframe platform For DOS or other platforms which are not supported by CentreWare printer drivers the PDL Printer Description Language Reference Guide for your Xerox system is a...

Page 63: ...river Help System About 3 5 Driver Structure 3 2 E Enterprise Technologies and Add Printer Driver Wizard 2 14 Enterprise technologies Citrix MetaFrame 2 13 Clustering 2 13 Considerations for 2 13 F Font Management Utility 1 5 Installing 4 2 Uninstalling 4 3 Using 4 2 Frequently Asked Questions 6 8 G Getting Help Online 1 7 Getting the Most from Your Printer Driver 3 1 H Help for print and fax driv...

Page 64: ...w 1 2 Requirements Installation 2 2 Printer Drivers 2 2 S Support Information 1 7 T Tabs Printer Drivers 3 3 TIFF Submission Tool 1 5 5 1 Installation 5 3 Supported Xerox systems 5 2 Uninstalling 5 4 Workstation requirements 5 2 Troubleshooting a problem 6 2 U Uninstalling Font Management Utility 4 3 TIFF Submission Tool 5 4 Windows printer drivers 2 26 Using Font Management Utility 4 2 W Welcome ...