Troubleshooting
Xerox WorkCentre 3315DN/3325DN/3325DNI
User Guide
215
Misformed
characters
• If characters are improperly formed and producing hollow images, the paper stock
may be too slick. Try different paper. (See
Media Guidelines
on page 150.)
• If characters are improperly formed and producing a wavy effect, the scanner unit
may need service. Contact a service representative.
Page skew
• Ensure that the paper is loaded properly.
• Check the paper type and quality. (See
Media Guidelines
on page 150.)
• Ensure that the guides are not too tight or too loose against the paper stack. (See
Loading Paper Tray 1 and Paper Tray 2 (optional)
on page 144.)
Curl or wave
• Ensure that the paper is loaded properly.
• Check the paper type and quality. Both high temperature and humidity can cause
paper curl. (See
Media Guidelines
on page 150.)
• Turn the stack of paper over in the tray. Also try rotating the paper 180 degrees in
the tray.
• If the job is simplex, use the rear door as the output location. For instructions, refer
to
Using the Rear Door
on page 44.
Wrinkles or creases
• Ensure that the paper is loaded properly.
• Check the paper type and quality. (See
Media Guidelines
on page 150.)
• Turn the stack of paper over in the tray. Also try rotating the paper 180 degrees in
the tray.
• If the job is simplex, use the rear door as the output location. For instructions, refer
to
Using the Rear Door
on page 44.
Back of printouts
are dirty
Check for leaking toner. Clean the inside of the machine. (See
Internal Areas
on
page 186.)
Condition
Suggested Solutions
A a B b C
A a B b C
A a B b C
A a B b C c
A a B b C c
Summary of Contents for WorkCentre 3315DN
Page 1: ...Version 1 1 December 2013 Xerox WorkCentre 3315DN 3325DN 3325DNI User Guide ...
Page 6: ...Xerox WorkCentre 3315DN 3325DN 3325DNI User Guide 6 ...
Page 72: ...Smart Key Addresses Xerox WorkCentre 3315DN 3325DN 3325DNI User Guide 72 ...
Page 124: ...Printing using Unix Xerox WorkCentre 3315DN 3325DN 3325DNI User Guide 124 ...
Page 130: ...Managing USB Memory Xerox WorkCentre 3315DN 3325DN 3325DNI User Guide 130 ...
Page 222: ...Further Assistance Xerox WorkCentre 3315DN 3325DN 3325DNI User Guide 222 ...
Page 230: ...Feature Specifications Xerox WorkCentre 3315DN 3325DN 3325DNI User Guide 230 ...
Page 262: ...Xerox WorkCentre 3315DN 3325DN 3325DNI User Guide 262 ...