Troubleshooting
Xerox WorkCentre 3315DN/3325DN/3325DNI
User Guide
220
The incoming fax
has blank spaces or
is of poor-quality.
• The fax machine sending you the fax may be faulty.
• A noisy phone line can cause line errors.
• Check your machine by making a copy.
• The print cartridge may be empty. Replace the print cartridge. (See
Replacing the
Print Cartridge
on page 183.)
Some of the words
on an incoming fax
are stretched.
• The fax machine sending the fax had a temporary document jam.
There are lines on
the originals you
sent.
• Check your scanner unit for contamination or debris and clean it. (See
Cleaning the
Machine
on page 184.)
The machine dials a
number, but the
connection with the
other fax machine
fails.
• The other fax machine may be turned off, out of paper, or cannot answer
incoming calls. Speak with the other machine operator and ask her/him to solve
out the problem.
Faxes do not store in
memory.
• There may not be enough memory space to store the fax. If the display indicating
the memory status shows, delete any faxes you no longer need from the memory,
and then try to store the fax again.
• Call for service.
Blank areas appear
at the bottom of
each page or on
other pages, with a
small strip of text at
the top.
• You may have chosen the wrong paper settings in the user option setting. For
details about paper settings refer to
Setting Paper Size and Type
on page 148.
Condition
Suggested Solutions
Summary of Contents for WorkCentre 3315DN
Page 1: ...Version 1 1 December 2013 Xerox WorkCentre 3315DN 3325DN 3325DNI User Guide ...
Page 6: ...Xerox WorkCentre 3315DN 3325DN 3325DNI User Guide 6 ...
Page 72: ...Smart Key Addresses Xerox WorkCentre 3315DN 3325DN 3325DNI User Guide 72 ...
Page 124: ...Printing using Unix Xerox WorkCentre 3315DN 3325DN 3325DNI User Guide 124 ...
Page 130: ...Managing USB Memory Xerox WorkCentre 3315DN 3325DN 3325DNI User Guide 130 ...
Page 222: ...Further Assistance Xerox WorkCentre 3315DN 3325DN 3325DNI User Guide 222 ...
Page 230: ...Feature Specifications Xerox WorkCentre 3315DN 3325DN 3325DNI User Guide 230 ...
Page 262: ...Xerox WorkCentre 3315DN 3325DN 3325DNI User Guide 262 ...
