Troubleshooting
176
Xerox
®
WorkCentre
®
3615 Black and White Multifunction Printer
User Guide
Symptom
Solutions
The output is blank.
•
Turn off the printer, then turn it on again.
•
If the error persists, contact your Xerox representative.
Streaks appear in the output.
•
Replace the Smart Kit Drum Cartridge.
•
Contact your Xerox representative.
The output has a mottled
appearance.
•
Verify that the paper is the correct size, type, and weight. If not, change
the paper settings.
•
Ensure that the humidity in the room is within specifications. For details,
see
Relative Humidity
on page 191.
•
Adjust Transfer Unit to a lower value for the selected paper type. For
details, see
Adjusting the Transfer Unit
on page 141.
•
Set the Adjust Transfer Unit setting to a higher value for the paper type.
For details, see
Adjusting the Transfer Unit
on page 141.
Ghosting appears in the printed
output.
•
Verify that the paper is the correct size, type, and weight. If not, change
the paper settings.
•
Change the Paper Type settings in the print driver.
In the Printing Preferences of the print driver, on the Paper/Output tab,
change the Paper Type setting.
•
Replace the Smart Kit Drum Cartridge.
•
Adjust the fuser. For details, see
Adjusting the Fuser
on page 142.
•
Enable Ghost Control. For details, see
Enabling Ghost Control
on page
147.
