Xerox WORKCENTRE 5030, Quick Reference Manual

Page 1: ...ge of all the capabilities of your device A Training and Information CD was supplied with your product The CD provides animated tutorials and interactive screens When installed on your network it will always be available to everyone or load it on your hard drive for easy access ...

Page 2: ...nerated from the software programs which are displayed on the screen such as icons screen displays looks etc Xerox and all Xerox products mentioned in this publication are trademarks of Xerox Corporation Product names and trademarks of other companies are hereby acknowledged The information in this document is correct at the time of publication Xerox reserves the right at any time to change the in...

Page 3: ...on 1 9 Safety Notes 1 9 Product Labelling and Disposal 1 11 Environmental Compliance 1 12 ENERGY STAR 1 12 Environmental ChoiceM 1 12 Regulatory Information 1 13 FCC Part 15 1 13 ICES 003 1 13 US Regulatory Information for the Fax Kit option 1 13 Canadian Regulatory Information for the Fax Kit option 1 15 Illegal Copying 1 16 2 Product Overview 2 1 Introduction 2 2 Machine Components 2 3 Options 2...

Page 4: ...tomizing your Machine 3 14 Further Assistance 3 15 4 Copy 4 1 Copy 4 2 Basic Copying 4 3 Output 4 4 2 Sided 4 5 Reduce Enlarge 4 7 Paper Supply 4 8 Image Adjustment 4 10 Image Quality 4 11 More Image Quality 4 12 Bound Originals 4 13 Edge Erase 4 14 Original Input 4 15 Image Shift 4 16 Output Format 4 17 Transparencies 4 18 Booklet Creation 4 19 Multi Up 4 20 Invert Image 4 21 Covers 4 22 Inserts ...

Page 5: ...x 5 24 Dialing Options 5 24 Resolution 5 26 Sides Scanned 5 27 More Fax Features 5 28 Image Quality 5 29 More Image Quality 5 30 Original Input 5 31 Delayed Send 5 32 Authentication Mode 5 33 6 Internet Fax 6 1 Internet Fax 6 2 Send 6 3 Address List 6 4 Entering an E mail Address for Internet Fax 6 4 Image Adjustment 6 6 Image Quality 6 7 More Image Quality 6 8 Sides Scanned 6 9 Resolution 6 10 Or...

Page 6: ...lution 7 13 Output Format 7 14 Document Name 7 14 If File Already Exists 7 15 Document Format 7 16 Document Management Fields 7 17 Add File Destination 7 17 Refresh Destinations 7 18 Authentication Mode 7 19 8 E mail 8 1 E mail 8 2 Send 8 3 Address List 8 4 Entering an E mail Address 8 4 Image Adjustment 8 6 Image Quality 8 7 More Image Quality 8 8 Sides Scanned 8 9 Edge Erase 8 10 Original Input ...

Page 7: ...e 10 1 Customer Replaceable Units 10 2 Cleaning the Machine 10 3 Further Assistance 10 4 11 Troubleshooting 11 1 General 11 2 Fault Clearance 11 3 Paper jams 11 3 Document jams 11 3 Xerox Welcome and Support Center 11 4 Locating the serial number 11 4 Troubleshooting Tips 11 5 Power 11 5 Document Handler 11 5 Paper Handling 11 6 Finisher 11 7 Output Quality 11 8 Fault Messages will not clear 11 10...

Page 8: ...Page vi Quick Reference Guide ...

Page 9: ...1 Welcome Introduction 1 2 Additional Resources 1 3 Conventions 1 4 Overview of Features at the Machine 1 6 Overview of Features at the Workstation 1 8 Safety 1 9 Environmental Compliance 1 12 Regulatory Information 1 13 Illegal Copying 1 16 ...

Page 10: ...guide offer additional information on the features and options available For additional assistance at the machine press the Help button If your machine is connected to the network use the CentreWare Help system or click on the Help button in the Print Driver NOTE The graphic representations of the touch screen displayed throughout this Quick Reference Guide are based on a fully configured machine ...

Page 11: ...tions available on your machine please refer to the Training and Information CD CD2 contained in the CD Pack delivered with your machine The Training and Information CD is intended for all users including Machine Administrators It contains comprehensive information about your new product including interactive how to s and tutorials To ensure maximum productivity is gained from your machine please ...

Page 12: ...Edge Feed LEF Portrait When observed from the front of the machine paper or originals with the long edges to the left and right of the paper tray or document handler Short Edge Feed SEF Landscape When observed from the front of the machine paper or originals with the short edges to the left and right of the paper tray or document handler Italic typeface The Italic typeface is used to emphasise a w...

Page 13: ...ground and white text Specification note Offers more in depth specification information relating to the machine For example L Tray 2 holds 500 sheets of 20lb substance 20 paper Weight ranges from 16 53lb substance 16 53 Sizes range from 8 5 x 5 5 SEF to 11 x 17 SEF Cautions Cautions are statements that suggest mechanical damage as a result of an action For example CAUTION Use of controls or adjust...

Page 14: ... You can manipulate the appearance of the image on the output stock Shift the image to create margins for binding Automatically reduce enlarge or center your images Print multiple reduced images on a single page Use Digital Features to Simplify your Work Process Use the Build Job feature to divide a copy or embedded fax job into different segments and apply different settings to each of the segmen...

Page 15: ...anaged shared and distributed using a wide variety of software applications Fax Documents Optional The optional Embedded Fax service is a walk up feature that enables you to transmit and receive hard copy faxes using a telephone network The optional Server Fax service is a walk up feature which enables you to scan your documents and send them to any type of fax machine that is connected to a telep...

Page 16: ...tends the productivity power of your machine to your desktop Options include 1 sided or 2 sided Stapled sets if you have a Finisher Resolutions up to 1800x1800 dpi Add standard or customized watermarks Secure Printing print your confidential document after you get to the printer CentreWare Internet Services A built in web Home Page which allows print ready files to be sent via the World Wide Web T...

Page 17: ...utlet This is a safety feature To avoid risk of electric shock contact your electrician to replace the receptacle if you are unable to insert the plug into the outlet Never use an earthed adapter plug to connect the product to a power source receptacle that lacks an earth connection terminal This product should be operated from the type of power source indicated on the marking label If you are not...

Page 18: ...from the machine during any phase of the user operation The Center for Devices and Radiological Health CDRH of the US Food and Drug Administration implemented regulations for laser products on August 1 1976 These regulations apply to laser products marketed in the United States The label on the machine indicates compliance with CDRH regulations and must be attached to laser products marketed in th...

Page 19: ...ging the disposal of your Xerox product please note that the product may contain lead mercury perchlorate and other materials whose disposal may be regulated due to environmental considerations The presence of perchlorate is fully consistent with regulations applicable at the time that the product was placed on the market For disposal information contact your local authorities Perchlorate Material...

Page 20: ...ice equipment industry to promote energy efficient copiers printers fax multifunction machine personal computers and monitors Reducing product energy consumption helps combat smog acid rain and long term changes to the climate by decreasing the emissions that result from generating electricity Xerox ENERGY STAR equipment is preset at the factory to enter a low power state and or shut off completel...

Page 21: ...h Canadian ICES 003 Cet appareil numérique de la classe A est conforme à la norme NMB 003 du Canada US Regulatory Information for the Fax Kit option Fax Send Header Requirements The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device including FAX machines to send any message unless such message clearly contains in a margin at the...

Page 22: ...n damage telephone company equipment You not Xerox assume all responsibility and or liability for any damage caused by the connection of this machine to an unauthorized jack The REN is used to determine the number of devices that may be connected to a telephone line Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas th...

Page 23: ...larm equipment consult your telephone company or a qualified installer Canadian Regulatory Information for the Fax Kit option This product meets the applicable Industry Canada technical specifications The Ringer Equivalence Number REN is an indication of the maximum number of devices allowed to be connected to a telephone interface The termination on an interface may consist of any combination of ...

Page 24: ...blicity purposes in connection with the campaign for the sale of such bonds Internal Revenue Stamps If it is necessary to copy a legal document on which there is a cancelled revenue stamp this may be done provided the reproduction of the document is performed for lawful purposes Postage Stamps canceled or uncanceled For philatelic purposes postage stamps may be photographed provided the reproducti...

Page 25: ...uction papers which bear any of the following information Registrant s earnings or income Registrant s dependency status Registrant s court record Registrant s previous military service Registrant s physical or mental condition NOTE Exception US Army and Navy discharge certificates may be photographed Badges identification cards passes or insignias carried by military or Naval personnel or by memb...

Page 26: ...Page 1 18 Quick Reference Guide ...

Page 27: ...Quick Reference Guide Page 2 1 2 Product Overview Introduction 2 2 Machine Components 2 3 Options 2 4 ...

Page 28: ...opiers combined with the added feature capabilities of the digital copier technology Copier Printer A multi functional digital copier and printer Copier Printer Scanner An advanced multi functional device offering a high specification of features and functions All the configurations are fully upgradable so as to meet any future requirements you may have Please contact your local Xerox representati...

Page 29: ...tional Document Glass under the Document Handler Control Panel Touch Screen and Numeric Keypad Offsetting Catch Tray optional Paper Trays 1 2 Bypass Tray Folds up when not in use High Capacity Feeder optional Paper Trays 3 4 Document Glass Cover optional Finisher optional Stand optional ...

Page 30: ...sher Delivers output to the Top Tray when no finishing option is selected or to the Stacker to collate stack staple and hole punch your output In addition a walk up off line stapler is also available Fitted instead of the Offset Catch Tray 2 and 3 Hold Punch Your finisher is delivered with either a 2 Hole or a 3 Hole Punch kit depending on the selection made when the Finisher was ordered The Hole ...

Page 31: ...tranet z Network Scanning Used to scan an original document and convert it into an electronic file The file can be distributed and archived in a variety of ways The final destination of the electronic file will depend on the scan path chosen by the user z E mail Enables the creation of an electronic image file by scanning an original hard copy document The scanned image is sent as an e mail attach...

Page 32: ...Page 2 6 Quick Reference Guide ...

Page 33: ...es 3 5 Sending an Embedded Fax optional 3 6 Sending a Server Fax optional 3 7 Sending an Internet Fax optional 3 8 Scanning a Document to a File optional 3 9 Sending an E mail optional 3 10 Printing from a PC optional 3 11 Printing with Internet Services optional 3 12 Logging On Logging Off 3 13 Customizing your Machine 3 14 ...

Page 34: ...Interrupt Temporarily stops the current job to allow a priority job to be run Pause Temporarily stops the current job Pound Indicates the dialing character or designates a group dial number Also used when entering a password Clear Deletes numeric values or the last digit entered Dial Pause Enters a pause in a telephone number when transmitting a fax Help Accesses additional information Language Ch...

Page 35: ... the Power Saver Mode appropriate to its configuration If there are any jobs in the queue a second pop up screen is displayed To re activate the machine when in this mode touch a button on the touch screen or control panel If Quick Restart is selected and confirmed then the machine will restart A pop up screen will appear warning that any jobs in the queue will be deleted If Cancel is selected the...

Page 36: ...only 2 Load paper Paper must not be loaded above the fill line Close the tray NOTE For paper trays 1 and 2 ensure the guides are just touching the paper otherwise the size automatically detected may be incorrect 3 Select Confirm OR select Change Size and or Change Type and Color to reprogram the tray if the paper size type or color has changed NOTE Ensure the Size Type and Color are all correct Fo...

Page 37: ...g printed or blank colored sheets Image Shift Erasing edges and borders Build Job to apply different programming within a stack of documents Storing the programming for frequently run jobs Creating booklets 1 Load the documents either in the Document Handler or on the Document Glass NOTE Documents in the handler are only scanned once 2 Access the Basic Copy screen if necessary select the Features ...

Page 38: ...djusting the Resolution Faxing double sided originals Programming the size of the originals being scanned Image Quality adjustment Delaying the start time of a fax Adding a Cover Letter Sending to more than one recipient Mailbox storage and polling to and from your machine Setting the transmission speed 1 Load the documents either in the Document Handler or on the Document Glass NOTE Documents in ...

Page 39: ... time however only one service can be enabled for use Fax Features include Adjusting the Resolution Faxing double sided originals Programming the size of the originals being scanned Image Quality adjustment Delaying the start time of a fax 1 Load the documents either in the Document Handler or on the Document Glass NOTE Documents in the handler are only scanned once 2 Select Fax NOTE You may need ...

Page 40: ...als Programming the size of the originals being scanned Image Quality adjustment Changing the default file format setting 1 Load the documents either in the Document Handler or on the Document Glass NOTE Documents in the handler are only scanned once 2 Select Internet Fax NOTE You may need to select All Services first to access the Internet Fax option Select To enter the recipient e mail details a...

Page 41: ...g double sided originals Programming the size of the originals being scanned Changing the destination for the scanned image 1 Load the documents either in the Document Handler or on the Document Glass NOTE Documents in the handler are only scanned once 2 Select Network Scanning NOTE You may need to select All Services first to access the Network Scanning option 3 Select the template required Selec...

Page 42: ...d originals Programming the size of the originals being scanned Image Quality adjustment 1 Load the documents either in the Document Handler or on the Document Glass NOTE Documents in the handler are only scanned once 2 Select E mail NOTE You may need to select All Services first to access the e mail option 3 Select To enter the recipient e mail details and select Enter Select Edit Subject enter a...

Page 43: ...clude Printing 1 or 2 sided Printing stapled sets if the machine has a Finisher Changing the printing Resolution Adding a Banner Sheet Adding a front cover Adjusting the Image Quality Adding a Watermark 1 Select Print in your application Select your machine as the printer 2 Select Properties make your selections and click OK Click OK to print your document NOTE Instructions may vary depending on t...

Page 44: ... System Administrator Internet Services Features include Creating modifying and deleting scan templates if Network Scanning is available Promoting deleting or releasing a job in the Print Queue Reviewing the status of your machine 1 Open your Web Browser then enter http and the printer TCP IP address Press the Enter key on your workstation keyboard The default Status window displays 2 Click on Pri...

Page 45: ...to the machine Network Accounting is used to track jobs completed over the network Contact your System and or Auditron Administration for further assistance 1 Internal Auditron Log on screen To Log On when the Internal Auditron has been enabled use the keypad to enter a 4 digit password and then select Enter NetworkAccounting Log on screen To Log On when Network Accounting has been enabled enter a...

Page 46: ...get optimum performance from your machine The Tools facility is accessed using the Access button on the Control Panel Some of the settings within Tools are critical to the operation of the machine therefore the screens are password protected so they cannot be accidently changed or corrupted Full instructions for accessing and customizing the System Management Tools are located in the Training and ...

Page 47: ...animated graphics provide additional information 3 Press the Machine Status button on the control panel Select Machine Details to display the machine serial number NOTE The serial number can also be found on a metal plate inside the front door For additional Help If you need any additional help on using your machine you can Refer to the Training and Information CD CD2 contained in the CD Pack deli...

Page 48: ...Page 3 16 Quick Reference Guide ...

Page 49: ...Quick Reference Guide Page 4 1 4 Copy Copy 4 2 Basic Copying 4 3 Image Adjustment 4 10 Output Format 4 17 Job Assembly 4 25 ...

Page 50: ... your machine has been configured you may have to select All Services in the top right hand corner first This chapter contains information about the options available within Copy The tabs available for selecting the Copy features are Basic Copying Image Adjustment Output Format Job Assembly HINT If the More Copy Features tab is displaying this can be selected to display all the Copy feature tabs a...

Page 51: ... to access Copy Touch any of the top level buttons to select a feature Multiple options can be selected for each copy job if required To view all the options for a feature select More Most feature screens include three buttons to confirm or cancel your choices The Undo button resets the current screen to the default values that were displayed when the screen was opened The Cancel button resets the...

Page 52: ...apling press and release the button on the top of the Finisher The green light will illuminate if the light is flashing the stapler is unavailable The Output Tray lowers to provide access to the stapler and bin 1 Hold your documents and place them into bin 1 for extra support move the rear bin 1 guide to the edge of your documents Slide the documents forward until you hear the click of the staple ...

Page 53: ... originals and rotates every second side image Use this option to create documents which can be read in a head to toe manner for example a calendar 2 2 Sided Use this option for 2 sided originals and 2 sided copies are required 2 2 Sided Rotate Side 2 This option produces 2 sided copies from 2 sided originals and rotates every second side image The read orientation for this option varies depending...

Page 54: ...d 1 sided copies are required 2 1 Sided Rotate Side 2 This option produces 1 sided copies from 2 sided originals and rotates every second side image It should be used for head to toe orientation or calendar style originals to ensure the output images are all in the same orientation ...

Page 55: ...same size as the image on the original Auto Proportionally reduces or enlarges the image on the copies based on the size of the original and the size of the selected output paper Set 25 400 200 Use this option to select the percentage of reduction or enlargement required using the keypad on the control panel To use the keypad select the box displaying the current reduce enlarge percentage NOTE 400...

Page 56: ...elect the paper loaded in Tray 1 L Tray 1 holds 550 sheets of 20lb substance 20 paper Weight ranges from 16 53lb substance 16 53 Sizes range from 8 5 x 5 5 SEF to 11 x 17 SEF Tray 2 Use this option to select the paper loaded in Tray 2 L Tray 2 holds 550 sheets of 20lb substance 20 paper Weight ranges from 16 53lb substance 16 53 Sizes range from 8 5 x 5 5 SEF to 11 x 17 SEF 100 Produces an image o...

Page 57: ...bstance 16 53 The tray can be adjusted to hold either 8 5 x 11 or A4 LEF size paper Bypass Tray Use this option when feeding individual types of stock for example letterhead or labels for one off jobs NOTE Always load standard envelopes into the Bypass Tray L The Bypass Tray holds 100 sheets of 20lb paper substance 20 Weight ranges from 16 80lb US Cover substance 16 80 Sizes range from 4 25 x 5 5 ...

Page 58: ...e selected for each copy job if required The text next to the feature button called a Job Review Summary reflects the current settings for that feature A checked box indicates that this feature has been modified from its initial default settings Most feature screens include three buttons to confirm or cancel your choices The Undo button resets the current screen to the default values that were dis...

Page 59: ... button To lighten the output select the up scroll button Background Suppression Use to automatically reduce or eliminate the dark background resulting from copying colored paper or newspaper originals NOTE Background Suppression is disabled if the Original Type is Photo Normal This is the standard setting and can be used for most originals Text Use for originals containing text or line art Halfto...

Page 60: ...ré patterns within the image Use the scroll buttons to adjust the sharpness values from sharper to softer based on the quality of the input images Screen This option is preset at the factory to be on with Normal Text and Halftone Photo Original Type options Screen options are as follows Auto Eliminates the risk of blotches or small areas that have a different texture or pattern appearance than the...

Page 61: ...e Enlarge is selected HINT If necessary apply a little pressure to the center of the book to flatten it during scanning Options Off The feature is switched off Right Page Copies only the page on the right when looking at the open book face up Left Page Copies only the page on the left when looking at the open book face up Both Pages Copies both pages of an open book and places each page on a separ...

Page 62: ...nts on all edges of the copies Up to 2 0 inches in 0 05 inch increments can be erased Edge Erase Use to erase a specific amount from a specific edge of the copy Up to 2 0 inches in 0 05 inch increments can be erased from each edge Print to Edge Use this option to print to the edge of the output stock NOTE This option may reduce the ability of the system to clean itself and can cause defects on the...

Page 63: ...uto Center is selected the machine will scan the original twice Manual Platen Input Use this option to specify the dimensions of the document scanning region when scanning from the document glass There are several dimensions that correspond to common document sizes and orientations Select a standard size or use Custom to manually adjust the scanning dimensions Mixed Size Originals Use this feature...

Page 64: ...Shift Use to create a binding edge for the document The image can be adjusted up or down on the page and or shifted to the right or left Use the scroll buttons to adjust the amount of shift The image can be shifted between 0 0 and 2 0 inches in 0 05 inch increments Margin Shift options are as follows Side 1 Shifts the image on Side 1 Side 2 Shifts the image on Side 2 The shift on Side 2 can be set...

Page 65: ...d for each copy job if required The text next to the feature button called a Job Review Summary reflects the current settings for that feature A checked box indicates that this feature has been modified from its initial default settings Most feature screens include three buttons to confirm or cancel your choices The Undo button resets the current screen to the default values that were displayed wh...

Page 66: ...n the Bypass Tray Transparency jobs will be delivered single sided collated with no finishing The quantity can only be set to one for this feature Options Off The feature is switched off Blank Dividers Use this option to place a blank sheet between each transparency Imaged Dividers Use this option to place the same image on the divider sheet as printed on the transparency ...

Page 67: ...age is folded a booklet will be created NOTE Your originals should be loaded Long Edge Feed LEF in the Document Handler with the output paper loaded Short Edge Feed SEF in the paper tray Options Off The feature is switched off On Use this option to enable the Booklet Creation feature Booklet Creation On options are as follows 1 Sided Originals Select this option if the originals are single sided 2...

Page 68: ...er when using this feature Options Off The feature is switched off On Use to enable the Multi Up feature Multi Up On options are as follows NOTE The number of images will be limited by the minimum reduction value of 25 and the size of the selected output Orientation Use to select the image and load orientation of the input originals Rows Selects the required number of Rows between 1 and 6 Columns ...

Page 69: ...he original image creating a mirror of the original This option is primarily used to change the position of a graphic Negative Image Use Negative Image to create copies that are the opposite of the original document the white areas become black and the black areas become white HINT This option is useful for saving toner dry ink consumption for images with a dark background and white text ...

Page 70: ...fferent tray than the copies HINT Covers and Inserts can be selected in the same job Options No Covers The feature is switched off Front Only Use this option to add a front cover to the copies Back Only Use this option to add a back cover to the copies Front and Back Use this option to add both a front and back cover to the copies ...

Page 71: ...ifferent paper trays The recommendation is to use trays 1 and 2 for your insert stocks To prepare your document for programming the inserts identify the page number where the insert is required by counting through the pages If you require blank inserts add blank sheets to your document where the inserts are to be placed A maximum of 40 insert sheets can be added to a document HINT Inserts and Cove...

Page 72: ...w Continue entering page numbers until all the inserts requiring the first stock have been programmed Select the paper tray containing the first stock using the Insert Tray option on the right of the screen Second Insert Tray If a second stock is required use this option to program the inserts requiring a different stock Select the Second Insert Tray option Using the up down arrow keys enter the p...

Page 73: ...t this feature has been modified from its initial default settings Most feature screens include three buttons to confirm or cancel your choices The Undo button resets the current screen to the default values that were displayed when the screen was opened The Cancel button resets the screen and returns to the previous screen The Save button saves the selections made and returns to the previous scre...

Page 74: ...e Build Job feature Build Job Controls Offers options which can be selected when using Build Job Build Job Controls options are as follows End Build Job Select this option after the last segment of the job has been scanned The job will be sent to print Sample Last Segment Select to see a proof of the last segment scanned Delete Last Segment Use to delete the last segment scanned Cancel Sample Prin...

Page 75: ...hed off On Use to enable the Sample Set feature One complete set of the job will be printed To print the remainder of the job press the Job Status button and select your job in the queue If the output is acceptable select Release the job will be completed If the output was not acceptable or the job is no longer required select Delete to delete the job from the queue Reprogram and rescan the entire...

Page 76: ...nction button Store or Recall Programming Options Job Number Use to scroll to a job number between 1 and 10 Store Programming Use this option to store the current programming selections If a job has already been stored under the selected Job Number an Overwrite Confirmation Message appears If Overwrite is selected the new programming will be stored Recall Programming Use this option to retrieve pr...

Page 77: ...Quick Reference Guide Page 5 1 5 Fax Fax 5 2 Basic Faxing Embedded Fax 5 3 Image Adjustment 5 8 Added Fax Features 5 12 Basic Faxing Server Fax 5 24 More Fax Features 5 28 Authentication Mode 5 33 ...

Page 78: ...om your machine directly to the fax number entered This type of fax travels over normal telephone lines and will therefore be charged at telephone rates If the Basic Faxing screen looks like the one shown below with the Superfine option shown then Embedded Fax is enabled NOTE A separate 2 line fax kit with more memory is available as an option For information about the Embedded Fax options availab...

Page 79: ...orner first The tabs available for selecting Fax features are Basic Faxing Image Adjustment Added Fax Features HINT If the More Fax Features tab is displaying this can be selected to display all the Fax feature tabs available Touch any of the top level buttons to select a feature Multiple options can be selected for each fax job if required Most feature screens include three buttons to confirm or ...

Page 80: ...ncludes the recipients name fax number and transmission preferences for example the resolution and communication mode Individual and Group entries can be stored within the Send List The Group Directory allows a combination of specific individual names and numbers to be stored within a group Group members must first be programmed from the Individual Directory When sending a fax to a group simply en...

Page 81: ...ility Digits Identifies the different components of the fax number for example the dialing code 1234 56789 Start Mailbox Signalling Pauses regular fax dialing and starts DTMF Dual Tone Multi frequency procedure for the fax mailbox Pause Gives the machine time to switch from an inside line to an outside line during automatic dialing For additional pause time add multiple pauses For charge code numb...

Page 82: ...mmended for text documents It requires less communication time but does not produce the best image quality for graphics and photos Fine 200 x 200 dpi Recommended for line art and photos This is the default resolution and the best choice in most cases SuperFine 600 x 600 dpi Recommended for photos and halftones or images that have gray tones It requires more communication time but produces the best...

Page 83: ...cify whether the originals are single sided or double sided For 2 sided originals the orientation can also be programmed Options 1 Sided Use this option for originals that are printed on one side only 2 Sided Use this option for originals that are printed on both sides ...

Page 84: ...ted for each fax job if required The text next to the feature button called a Job Review Summary reflects the current settings for that feature A checked box indicates that this feature has been modified from its initial default settings Most feature screens include three buttons to confirm or cancel your choices The Undo button resets the current screen to the default values that were displayed w...

Page 85: ...ton To lighten the fax select the up scroll button Background Suppression Use to automatically reduce or eliminate the dark background resulting from scanning colored paper or newspaper originals NOTE Background Suppression is disabled if the Original Type is Photo Normal This is the standard setting and can be used for most originals Text Use for originals containing text or line art Halftone Pho...

Page 86: ...tects the size of the originals in the Document Handler Manual Platen Input Use this option to specify the dimensions of the document scanning region when scanning from the Document Glass There are several pre set dimensions that correspond to common document sizes and orientations Mixed Size Originals Use this feature to scan a document containing mixed size originals The originals must be the sa...

Page 87: ...g process HINT If necessary apply a little pressure to the center of the book to flatten it during scanning Options Off The feature is switched off Right Page Faxes only the page on the right when looking at the open book face up Left Page Faxes only the page on the left when looking at the open book face up Both Pages Faxes both pages of an open book in left to right order when looking at the ope...

Page 88: ... the feature required Multiple options can be selected for each fax job if required Most feature screens include three buttons to confirm or cancel your choices The Undo button resets the current screen to the default values that were displayed when the screen was opened The Cancel button resets the screen and returns to the previous screen The Save button saves the selections made and returns to ...

Page 89: ...he recipients Transmit Header Print Prints partial or full details of the transmission in the header of each page of your fax job Partial header details include the sending fax machine s telephone number the date and time the fax was sent the page number Full header details include the sending fax machine s telephone number and name the date and time the fax was sent the page number NOTE The machi...

Page 90: ... to fit the paper size of the receiving fax machine Split across pages If this option is selected the receiving fax machine will either split the faxed document into two equal parts or print the majority of the image on to one page and the remainder on the next page NOTE This option cannot be used with the Standard Resolution setting Due to print margins some of the image may be lost around the ed...

Page 91: ...ct the keyboard button to amend the recipient s name From Displays the sending machines local name Select the keyboard button to amend the sender s name Comment Use the up down buttons to move through the list The selected Comment displays in the Comment area on the Cover Letter Selecting No Comment will leave the Comment text region blank HINT Only one Comment can be selected at a time NOTE For m...

Page 92: ... noise or when fax communications are susceptible to errors Super G3 33 6 kbps Determines the communication mode to be used based on the maximum capabilities of the remote machine The initial transmission speed will be 33 600 Bits per second G3 14 4 Kbps Selects the communications mode based on the maximum capabilities of the remote machine The initial transmission speed will be 14 400 Bits per se...

Page 93: ...he AM or PM button NOTE Batch Send is a feature which is set up by your System Administrator It allows multiple fax jobs to be sent to the same destination during the same transmission session If sending a fax job that has the same destination as a job already held as a Delayed Send job a pop up window displays on the touch screen asking you whether to send your fax now or add it to the job being ...

Page 94: ...ities completed on the machine Dial Directory Report Lists all the numbers stored in the Dial Directory Group Directory Report Lists all the numbers stored within each group within the Group Directory Options Report Provides the machine configuration firmware level and options Pending Jobs Report Displays the fax jobs in the machine s memory waiting to be sent or printed This report also gives a p...

Page 95: ...o Mailbox Allows users to scan and store fax documents for polling Documents are stored in your mailbox and automatically sent to a remote fax machine when requested Print Mailbox Documents Allows you to print a hard copy of the documents stored in a mailbox Delete Mailbox Documents Allows you to delete all the documents stored within a mailbox NOTE If the Delete Mailbox Documents or Print Mailbox...

Page 96: ... comment select an empty entry from the comment list and select Edit Using the keyboard enter the comment you wish to store A maximum of 30 characters can be entered To delete a comment select the comment from the list and select Delete Advanced Fax Features Offers advanced features which enable you to transmit large complex jobs scan and store fax jobs for retrieval by another fax machine or poll...

Page 97: ...r must be entered prior to using Build Job Options Off The feature is switched off On Use to enable the Build Job feature Build Job Controls Offers options which can be selected when using Build Job Build Job Controls options are as follows End Build Job Select this option after the last segment of the job has been scanned The job will be sent to print Delete Last Segment Use to delete the last se...

Page 98: ... they are able to retrieve the scanned document s Passcodes can be set up to control which machines have access to the documents stored Poll Remote Fax This option allows users to set up their machine to contact a remote fax machine to locate and receive faxes stored by the remote machine Poll Remote Mailbox This option allows users to set up their machine to contact a remote mailbox which is set ...

Page 99: ...idual entries HINT This feature saves time when sending faxes to frequently used destinations Options Individual Use this option to set up individual fax destination names numbers and settings Group Use this option to set up a group of directory locations under one number Using a Group Dial Directory means that you only have to enter one group number to send to multiple destinations NOTE A new Gro...

Page 100: ...e Multiple options can be selected for each fax job if required Most feature screens include three buttons to confirm or cancel your choices The Undo button resets the current screen to the default values that were displayed when the screen was opened The Cancel button resets the screen and returns to the previous screen The Save button saves the selections made and returns to the previous screen ...

Page 101: ...umbers and are entered as part of the telephone number Dial Pause Allows the machine enough time to switch from an inside line to an outside line The delay depends on the fax server Long Pause I This pause is used if a longer period is required to gain a dial tone Group Dial Indicates that an identifier for a previously set up group is about to be entered Mask Data Used to hide information on prin...

Page 102: ... affects the appearance of the fax at the receiving fax terminal A higher resolution yields better quality for photos A lower resolution reduces communication time Options Standard 200 x 100 dpi Recommend for text documents It requires less communication time but does not produce the best image quality for graphics and photos Fine 200 x 200 dpi Recommended for line art and photos This is the defau...

Page 103: ...ouble sided For 2 sided originals the orientation can also be programmed Options 1 Sided Use this option for originals that are printed on 1 side only 2 Sided Use this option for originals that are printed on both sides 2 Sided Rotated Use this option for double sided originals which are in the head to toe orientation ...

Page 104: ...o the feature button called a Job Review Summary reflects the current settings for that feature A checked box indicates that this feature has been modified from its initial default settings Most feature screens include three buttons to confirm or cancel your choices The Undo button resets the current screen to the default values that were displayed when the screen was opened The Cancel button rese...

Page 105: ...tton To lighten the fax select the up scroll button Background Suppression This option automatically reduces or eliminates the dark background resulting from colored paper or newspaper originals NOTE Background Suppression is disabled if the Original Type is Photo Normal This is the standard setting and can be used for most originals Text Use for originals containing text or line art Halftone Phot...

Page 106: ... to the settings selected using the Image Quality option to further enhance the quality of your output Options Contrast Adjusts the difference between the image densities within the scanned image Sharpness Adjusts the balance between sharp text and moiré patterns within the image ...

Page 107: ...Input Use this option to specify the dimensions of the document scanning region when scanning from the document glass There are several dimensions that correspond to common document sizes and orientations Select a standard size or use Custom to manually adjust the scanning dimensions Mixed Size Originals Use this feature to scan a document containing mixed size originals The originals must be the ...

Page 108: ...country or time zone The time to send is added to the job information sent to the fax server with the scanned image The Third Party Fax Server retains the fax for sending at the specified time This feature can be set as a 12 or 24 hour clock If the 12 hour clock is set you must also select either the AM or PM button Options Off The feature is switched off Specific Time Enables users to enter the a...

Page 109: ...in Scan to E mail Network Scanning Server Fax and Internet Fax There are two authentication modes available Network Authentication Requires your network login name and password If you do not have a network account on the local network you will not be authenticated using this mode Guest Access Requires a generic passcode that is set up by the System Administrator You will need to obtain the passcod...

Page 110: ...Page 5 34 Quick Reference Guide ...

Page 111: ...Quick Reference Guide Page 6 1 6 Internet Fax Internet Fax 6 2 Image Adjustment 6 6 Output Format 6 12 Authentication Mode 6 16 ...

Page 112: ...ine NOTE An SMTP compliant e mail address format must be used For example anyone anycompany com Access to the Internet Fax features is gained using the Features button on the control panel Depending on the options enabled and how your machine has been configured you may have to select All Services in the top right hand corner first The tabs available for selecting the Internet Fax features are Int...

Page 113: ...l subject The subject is the title of the e mail and not the text contained within the e mail The subject line can contain up to 248 characters and is displayed on the touch screen under the Edit Subject button Details Use this option to view the details of the selected recipient The information displayed is determined by how the address was originally added to the Address List from either the Int...

Page 114: ...ered e mail address will only display the e mail address no other details are available Address Books Address books contain a list of e mail addresses and details that are relevant to your company and or you If configured your machine is able to support two types of e mail address books Public and Internal When an entry is made in To From or Cc the address book displays search results for one or b...

Page 115: ...ail address For example the following are both valid CSV format file entries Smith smith company com Smith John john smith company com The order in which the entries are sorted in the CSV file determines the order displayed in the Public address book at your machine Internal Address Book Otherwise known as the LDAP Lightweight Directory Access Protocol the Internal address book stores internal com...

Page 116: ...red The text next to the feature button called a Job Review Summary reflects the current settings for that feature A checked box indicates that this feature has been modified from its initial default settings Most feature screens include three buttons to confirm or cancel your choices The Undo button resets the current screen to the default values that were displayed when the screen was opened The...

Page 117: ...t press the down scroll button To lighten the output press the up scroll button Background Suppression This option automatically reduces or eliminates the dark background resulting from colored paper or newspaper originals NOTE Background Suppression is disabled if the Original Type is Photo Normal This is the standard setting and can be used for most originals Text Use for originals containing te...

Page 118: ...differences between the image densities within the copy Select a lower setting to improve the copy quality of pictures Select a higher setting to produce more vivid blacks and whites for sharper text and lines Sharpness This option controls the balance between sharp text and moiré patterns within the image Use the scroll buttons to adjust the sharpness values from sharper to softer based on the qu...

Page 119: ...ls the orientation can also be programmed Options 1 Sided Use this option for originals that are printed on 1 side only 2 Sided Use this option for originals that are printed on both sides 2 Sided Rotate Side 2 Use this option for originals that are printed on both sides This option creates documents which can be read in a head to toe manner for example a calendar ...

Page 120: ...ce the best image quality for photos and graphics 300x300 Superfine Recommended for use with high quality text documents that are destined to pass through Optical Character Recognition OCR applications Also recommended for high quality line art or medium quality photos and graphics This is the default resolution and the best choice in most cases 400x400 Non standard Recommended for average quality...

Page 121: ...al Platen Input Use this option to specify the dimensions of the document scanning region when scanning from the document glass There are several dimensions that correspond to common document sizes and orientations Select a standard size or use Custom to manually adjust the scanning dimensions Mixed Size Originals Use this feature to scan a document containing mixed size originals The originals mu...

Page 122: ...ature button called a Job Review Summary reflects the current settings for that feature A checked box indicates that this feature has been modified from its initial default settings Most feature screens include three buttons to confirm or cancel your choices The Undo button resets the current screen to the default values that were displayed when the screen was opened The Cancel button resets the s...

Page 123: ... different file format than that set as the default Options Multi page Tiff Multi Page Tagged Image File Format One TIFF file containing several pages of scanned images PDF Portable Document Format Given the right software the recipient of the scanned image can view print or edit the file no matter what their computer platform ...

Page 124: ... and unconfirmed recipients Options Enabled Use this option to print a status report after the job has been sent Disabled Use this option to switch the feature off NOTE If the default setting for this feature is already Enabled you will not be able to disable this feature Reply To Use the Reply To feature to alter the default address to which replies to your Internet Fax job can be sent ...

Page 125: ... edit the default e mail message being transmitted with the job The message body is the text contained within the e mail and not the e mail subject line The message entered will only be available for the current job NOTE The default message is set up by your System Administrator ...

Page 126: ... Scan to E mail Network Scanning Server Fax and Internet Fax There are two authentication modes available Network Authentication Requires your network login name and password If you do not have a network account on the local network you will not be authenticated using this mode Guest Access Requires a generic passcode that is set up by the System Administrator You will need to obtain the passcode ...

Page 127: ...Quick Reference Guide Page 7 1 7 Network Scanning Scan 7 2 Network Scanning 7 3 Image Adjustment 7 7 Output Format 7 14 Refresh Destinations 7 18 Authentication Mode 7 19 ...

Page 128: ...he network Network Scanning Services is composed of several different elements that work together to create and deliver the scanned document to its final destination Refer to the CentreWare Network Scanning Services Pack delivered with the Scanning Services Kit CentreWare Internet Services Internet Services is the embedded HTTP server application that is available on network enabled models Interne...

Page 129: ... scan job The tabs available for selecting Network Scanning features are Network Scanning Image Adjustment Output Format Refresh Destinations Touch any of the top level buttons to select a feature Multiple options can be selected for each scan job if required Most feature screens include three buttons to confirm or cancel your choices The Undo button resets the current screen to the default values...

Page 130: ...re defined within the template along with the template name Making Templates Templates can be created or changed using CentreWare Scan Services or CentreWare Internet Services Contact your System Administrator for further information HINT Template names are limited to 20 characters Template names containing more than 20 characters will be shortened to the first 20 characters Remember this when sea...

Page 131: ...es or CentreWare Scan Services Template names starting with the symbol have been created using the CentreWare Internet Services Templates without the symbol are templates that have been created using CentreWare Network Scanning Software HINT A default template can also be created using CentreWare Network Scanning Software The word default displays in lower case Scrolling through the Template List ...

Page 132: ...splays information about the selected template Each time you select another template file this area will update to display information associated with the selected template NOTE Any changes made to the template at the machine are temporary Permanent changes must be made with the same utility that created the template ...

Page 133: ...t to the feature button called a Job Review Summary reflects the current settings for that feature A checked box indicates that this feature has been modified from its initial default settings Most feature screens include three buttons to confirm or cancel your choices The Undo button resets the current screen to the default values that were displayed when the screen was opened The Cancel button r...

Page 134: ...l button To lighten the output select the up scroll button Background Suppression This option automatically reduces or eliminates the dark background resulting from colored paper or newspaper originals NOTE Background Suppression is disabled if the Original Type is Photo Normal This is the standard setting and can be used for most originals Text Use for originals containing text or line art Halfto...

Page 135: ...ols the differences between the image densities within the copy Select a lower setting to improve the copy quality of pictures Select a higher setting to produce more vivid blacks and whites for sharper text and lines Sharpness This option controls the balance between sharp text and moiré patterns within the image Use the scroll buttons to adjust the sharpness values from sharper to softer based o...

Page 136: ...Sided Use this option for originals that are printed on 1 side only 2 Sided Use this option for originals that are printed on both sides 2 Sided Rotate Side 2 Use this option for originals that are printed on both sides This option creates documents which can be read in a head to toe manner for example a calendar Image Orientation Use this option to identify the image orientation before scanning ...

Page 137: ...punch staple or other marks Options Border Erase Erases equal amounts on all edges of your output image Up to 2 0 inches in 0 05 in increments can be erased Edge Erase Use to erase a specific amount from a specific edge of the image Up to 2 0 inches in 0 05 in increments can be erased from each edge Scan to Edge Use this option to produce an edge to edge scan of the original ...

Page 138: ...nsions of the document scanning region when scanning from the document glass There are several dimensions that correspond to common document sizes and orientations Select a standard size or use Custom to manually adjust the scanning dimensions Use this option to scan the image to the edges of the original Mixed Size Originals Use this feature to scan a document containing mixed size originals The ...

Page 139: ...s 300x300x1 Recommended for use with high quality text documents that are destined to pass through OCR applications Also recommended for high quality line art or medium quality photos and graphics This is the default resolution and the best choice in most cases 400x400x1 Recommended for average quality photos and graphics It produces a smaller file size than the 600 x 600 resolution 600x600x1 Reco...

Page 140: ... settings for that feature A checked box indicates that this feature has been modified from its initial default settings Most feature screens include three buttons to confirm or cancel your choices The Undo button resets the current screen to the default values that were displayed when the screen was opened The Cancel button resets the screen and returns to the previous screen The Save button save...

Page 141: ... a unique name Append to Existing File Use this option to add the newly created scanned image file to an existing document with the same name as the document being scanned NOTE This option is not available with Multi Page Tiff and PDF file format options Overwrite Existing file Use this option to replace the existing file that has the same filename as the newly created scanned image file Do Not Sa...

Page 142: ...plate Options Tiff Tagged Image File Format A graphic file that can be opened in a variety of graphic software packages across a variety of computer platforms Multi Page Tiff Multi Page Tagged Image File Format One TIFF file containing several pages of scanned images PDF Portable Document Format Given the right software the recipient of the scanned image can view print or edit the file no matter w...

Page 143: ...I NOTE If your selected template does not contain any enabled fields the Document Management Fields button will not be available Add File Destination Use this feature to add file destinations to any template A maximum of 5 file destinations can be added to a template If the selected template contains 1 destination you can add an additional 4 destinations using this feature however if the selected ...

Page 144: ...esh Destinations Select the Refresh Destinations tab to access the Update Template List feature Touch the Update Template List button if the template has been recently created or modified The system automatically updates the Template List ...

Page 145: ...s within Scan to E mail Network Scanning Server Fax and Internet Fax There are two authentication modes available Network Authentication Requires your network login name and password If you do not have a network account on the local network you will not be authenticated using this mode Guest Access Requires a generic passcode that is set up by the System Administrator You will need to obtain the p...

Page 146: ...Page 7 20 Quick Reference Guide ...

Page 147: ...Quick Reference Guide Page 8 1 8 E mail E mail 8 2 Image Adjustment 8 6 Output Format 8 13 Authentication Mode 8 16 ...

Page 148: ... edit the subject line Depending on the options enabled and how your machine has been configured you may have to select the All Services button in the top right hand corner to access E mail NOTE For the Copier Printer configuration E mail is only supported via the Ad Hoc E mail options kit Limited e mail options will be available The tabs available for selecting E mail features are E mail Image Ad...

Page 149: ...he e mail Edit Subject Use this option to edit the default e mail subject The subject is the title of the e mail and not the text contained within the e mail The subject line can contain up to 248 characters and is displayed on the touch screen under the Edit Subject button Details Use this option to view the details of the selected recipient The information displayed is determined by how the addr...

Page 150: ... be shown in the Address List Selecting the details for a manually entered e mail address will only display the e mail address no other details are available Address Books Address books contain a list of e mail addresses and details that are relevant to your company and or you If configured your machine is able to support two types of e mail address books Public and Internal When an entry is made ...

Page 151: ... CSV file extension A valid CSV file is in the format Name SMTP e mail address For example the following are both valid CSV format file entries Smith smith company com Smith John john smith company com The order in which the entries are sorted in the CSV file determines the order displayed in the Public address book at your machine Internal Address Book Otherwise known as the LDAP Lightweight Dire...

Page 152: ...red The text next to the feature button called a Job Review Summary reflects the current settings for that feature A checked box indicates that this feature has been modified from its initial default settings Most feature screens include three buttons to confirm or cancel your choices The Undo button resets the current screen to the default values that were displayed when the screen was opened The...

Page 153: ...roll button To lighten the output press the up scroll button Background Suppression This option automatically reduces or eliminates the dark background resulting from colored paper or newspaper originals NOTE Background Suppression is disabled if the Original Type is Photo Normal This is the standard setting and can be used for most originals Text Use for originals containing text or line art Half...

Page 154: ...differences between the image densities within the copy Select a lower setting to improve the copy quality of pictures Select a higher setting to produce more vivid blacks and whites for sharper text and lines Sharpness This option controls the balance between sharp text and moiré patterns within the image Use the scroll buttons to adjust the sharpness values from sharper to softer based on the qu...

Page 155: ... 1 Sided Use this option for originals that are printed on 1 side only 2 Sided Use this option for originals that are printed on both sides 2 Sided Rotate Side 2 Use this option for originals that are printed on both sides This option creates documents which can be read in a head to toe manner for example a calendar Image Orientation Use this option to identify the image orientation before scannin...

Page 156: ...le or other marks Options Border Erase Erases equal amounts on all edges of your output image Up to 2 0 inches in 0 05 inch increments can be erased Edge Erase Use to erase a specific amount from a specific edge of the image Up to 2 0 inches in 0 05 inch increments can be erased from each edge Scan to Edge Use this option to produce an edge to edge scan of the original ...

Page 157: ...n Input Use this option to specify the dimensions of the document scanning region when scanning from the document glass There are several dimensions that correspond to common document sizes and orientations Select a standard size or use Custom to manually adjust the scanning dimensions Mixed Size Originals Use this feature to scan a document containing mixed size originals The originals must be th...

Page 158: ...is is the default option 300x300x1 Recommended for use with high quality text documents that are destined to pass through Optical Character Recognition OCR applications Also recommended for high quality line art or medium quality photos and graphics 400x400x1 Recommended for average quality photos and graphics It produces a smaller file size than the 600 x 600 resolution 600x600x1 Recommended for ...

Page 159: ...ed The text next to the feature button called a Job Review Summary reflects the current settings for that feature A checked box indicates that this feature has been modified from its initial default settings Most feature screens include three buttons to confirm or cancel your choices The Undo button resets the current screen to the default values that were displayed when the screen was opened The ...

Page 160: ...mat A graphic file that can be opened in a variety of graphic software packages across a variety of computer platforms Multi page Tiff Multi Page Tagged Image File Format One TIFF file containing several pages of scanned images Image Only PDF Image Only Portable Document Format Given the right software the recipient of the scanned image can view print or edit the file no matter what their computer...

Page 161: ...e the Reply To feature to alter the default address to which replies to an e mail job can be sent Message Body Use this feature to edit the default e mail message The message body is the text contained within the e mail and not the e mail subject line ...

Page 162: ... Scan to E mail Network Scanning Server Fax and Internet Fax There are two authentication modes available Network Authentication Requires your network login name and password If you do not have a network account on the local network you will not be authenticated using this mode Guest Access Requires a generic passcode that is set up by the System Administrator You will need to obtain the passcode ...

Page 163: ...Quick Reference Guide Page 9 1 9 Print Introduction to Print 9 2 Print Driver Features 9 3 Print Drivers 9 4 ...

Page 164: ...d on this printer they will not enable all the features It is therefore advisable to use the print drivers that accompany this printer NOTE More detailed information about printing is contained either in the print driver screens or in the electronic user guides that accompany the print drivers To access the many print drivers which can be used with your machine please refer to the CentreWare Print...

Page 165: ...d all its settings to the system default values The action of this button applies only to the current tab All other tabs remain unchanged Default All Resets options to default system values on the Paper Output Layout and Image Options tabs Other features and tabs may not have specific default settings and will not be affected by this button Help Select Help in the bottom right of the printer drive...

Page 166: ...fic feature please refer to the on line Help facility provided as part of the Print Driver software Paper Output Used to select options such as the job type and the output requirements The choices available are based on the options enabled on your machine Simply click on the arrow scroll button for the option or click on the option icon to change any of the choices displayed ...

Page 167: ...d advanced programming features for your print job Use the scroll arrows to move through the options Clicking on a plus symbol will display further choices Image Options Use the options available in this tab to modify the appearance of your print job This feature can also be used to set the margins ...

Page 168: ... a document and add watermarks Documents can be printed 1 Up 2 Up and so on up to 16 Up Booklets can also be created Use the Watermark option to display for example the word DRAFT or CONFIDENTIAL across each page This feature also adjusts the size and location of the watermark ...

Page 169: ...Quick Reference Guide Page 10 1 10 Maintenance Customer Replaceable Units 10 2 Cleaning the Machine 10 3 Further Assistance 10 4 ...

Page 170: ...ards that are fastened with screws You cannot maintain or service any of the parts that are behind these covers and guards Do NOT attempt any maintenance procedure that is NOT specifically described in the documentation supplied with your machine To replace a Replaceable Unit simply follow the detailed instructions contained within the replacement box To find out more information about each replac...

Page 171: ... about maintaining other areas of your machine please refer to the Training and Information CD CD2 contained in the CD Pack delivered with your machine 1 Document Glass and Constant Velocity Transport Glass Apply Xerox Cleaning Fluid or Xerox Anti Static Cleaner to a to a lint free cloth Liquid should never be poured directly onto the glass Wipe clean the entire glass area Wipe away any residue wi...

Page 172: ...or contact the Xerox Welcome and Support Center quoting the machine serial number 1 Press the Machine Status button on the control panel 2 The Machine Information screen displays Select Machine Details 3 The Customer Support Number for the Welcome and Support Center and the Machine Serial Number for your machine displays ...

Page 173: ...Quick Reference Guide Page 11 1 11 Troubleshooting General 11 2 Fault Clearance 11 3 Xerox Welcome and Support Center 11 4 Troubleshooting Tips 11 5 ...

Page 174: ...allow the machine at least two hours to adjust to its new environment depending on the extent of the change Follow routine maintenance schedules for cleaning areas such as the Document Glass and Touch Screen Always set the Edge Guides in the paper trays to the size of the media in the tray and ensure the screen is displaying the correct size Ensure paper clips and paper debris do not contaminate t...

Page 175: ... will automatically be reprinted 2 Paper jams The fault screen will indicate the location of the jam Use the green handles and knobs indicated in the instructions displayed to remove the jammed paper Ensure that all jam clearance handles and levers are returned to their correct positions The red flashes behind the jam clearance handles and levers should not be visible NOTE Any printed sheets remov...

Page 176: ...lcome and Support Center will want to know the following information The nature of the problem the Machine Serial number the fault code if any plus the name and location of your company Locating the serial number NOTE The serial number can also be found on a metal plate inside the front door 1 Press the Machine Status button on the control panel 2 The Machine Information screen displays Select Mac...

Page 177: ... means Document Handler Documents will not feed through the Document Handler Ensure that all staples or paper clips have been removed from the originals Ensure the Document Handler is not overloaded The Document Handler can hold 70 sheets of 20lb paper Use Build Job if you have more originals than this Check to see if the document set is fully inserted into the Document Handler Ensure that the edg...

Page 178: ...the fault persists remove the paper from the tray and load fresh paper fanning the edges of the paper first to separate the pages If the problem is not resolved check for obstructions where paper enters the machine Paper Jams inside the machine Check the Paper Path for obstructions Ensure all the handles and levers are in the correct home position The red flashes behind the jam clearance handles a...

Page 179: ...he paper in the Bypass Tray with the seam side down Load non standard media in the Bypass Tray If the paper curls excessively flip the paper over in the applicable paper tray Finisher The Finisher does not stack the output correctly Unload the finisher tray frequently Do not remove stapled sets while the finisher is compiling The Finisher does not staple or staple well Use less than 50 sheets of p...

Page 180: ... Right or Right to Left The output is blank Ensure the originals are loaded either face up in the Document Handler or face down on the Document Glass in the top right position Streaks lines spots or black solid or dotted lines on the prints Clean the Document Glass and if using the Document Handler the Constant Velocity Transport Glass especially near the plastic ramp on the glass Clean the white ...

Page 181: ... the quality of the originals set the input to Manual Platen Input close the cover and try again Ensure that the original is entirely flat against the Document Glass Missing characters on output Load fresh paper Try using a smoother paper Select darken if the original is light or the font is colored Gloss variations coining Check the quality of the original If the original has large areas of solid...

Page 182: ...stem Administrator Output does not reflect the selections made on the Touch Screen Press Clear All between jobs If a Save button displays on the touch screen ensure Save is selected after each selection Fault Messages will not clear There may be occasions when a fault is cleared but the message will not clear Reboot your machine by powering OFF and ON using the ON OFF switch at the side of the mac...

Page 183: ...c Copying 4 3 Basic Faxing Embedded Fax 5 3 Server Fax 5 24 Booklet Creation Copy 4 19 Bound Originals Copy 4 13 Embedded Fax 5 11 Build Job Copy 4 25 Embedded Fax 5 21 C Cleaning the Machine 10 3 Comment Setup Embedded Fax 5 20 Components 2 3 Configurations 2 4 Control Options Print 9 3 Control Panel Overview 3 2 Conventions 1 4 Copy 4 2 Basic Copying 4 3 Cover Letter Embedded Fax 5 15 Covers Cop...

Page 184: ...ing Features Embedded Fax 5 12 FCC Part 15 1 13 Finisher Hole Punched 4 4 Off line Stapling 4 4 Stapling 4 4 Troubleshooting Tips 11 7 Further Assistance 3 15 10 4 G General 11 2 Troubleshooting 11 2 H Hole Punched Output 4 4 I ICES 003 1 13 If File Already Exists Network Scanning 7 15 Illegal Copying 1 16 Image Adjustment Copy 4 10 E mail 8 6 Embedded Fax 5 8 Internet Fax 6 6 Network Scanning 7 7...

Page 185: ... Scanning 7 14 Output Quality Troubleshooting Tips 11 8 P Paper Handling Troubleshooting Tips 11 6 Paper Supply Copy 4 8 Paper Output Print 9 4 Polling Embedded Fax 5 22 Power Troubleshooting Tips 11 5 Power On or Off 3 3 Print Driver Features 9 3 Print Drivers 9 4 Printing from a PC 3 11 Printing with Internet Services 3 12 R Reduce Enlarge Copy 4 7 Reduce Split Embedded Fax 5 14 Refresh Destinat...

Page 186: ...tput 4 4 Starting Rate Embedded Fax 5 16 Stored Programming Copy 4 28 System Administration CD Additional Resources 1 3 T Template Destinations Network Scanning 7 5 Template Overview Network Scanning 7 4 Training and Information CD Additional Resources 1 3 Transmission Options Embedded Fax 5 13 Transparencies Copy 4 18 Troubleshooting Tips 11 5 U Utilities CD Additional Resources 1 3 W Workstation...