BUS Updated 12/2011
07/2011
6-35
WorkCentre 5335 Family Service Documentation
GP 1, GP 2
General Procedures & Information
Initial Issue
GP 1 Network Printing Simulation
Purpose
This procedure details a method of troubleshooting network printing problems.
Procedure
Prerequisites
The NextGen PWS Tool release includes an LPR Spooler application [Xerox TCP/IP Port Mon-
itor]. This procedure assumes that this application has been installed. Also required are a
Crossover Cable and a PWS equipped with a Network Interface Card.
Creating a printer on the PWS
1.
Click the Windows Start button
2.
Select Settings, then Printers
3.
Select Add Printer
4.
On the Add Printer Wizard screen, click Next
5.
When the Add Printer Wizard asks the port you want to use, select LPT1: then click Next
6.
Click Have Disk. Print Drivers can be found on the customer Drivers CD, or the latest
driver can also be downloaded from the Xerox website
7.
Insert the CD and locate the PCL driver for your PWS’ operating system. Click OK.
8.
On the next screen, enter a name for the printer. Do not set this printer as the default.
9.
Select No when asked if you want to print a test page, then click Finish.
Configuring the printer port
1.
In the Printers folder, right-click on the new printer and select Properties.
2.
Click Add Port
3.
In the Add Port screen, click Other, then select Xerox TCP/IP Port and click OK.
4.
Enter the name and IP address for the new printer then click Next.
5.
Select Custom, then Setup
6.
The port will auto configure. Click Next.
7.
Click Finish to close the Wizard and return to the Properties screen.
8.
Click Apply to save the port configuration.
Configuring the print driver
1.
In the Properties screen, select the Printer tab. Select the appropriate configuration
items.
2.
Click Apply to save the print driver configuration.
3.
A simple test of the printing function can be performed by selecting the General tab then
clicking Print Test Page.
GP 2 System Administration Login Reset
Purpose
The Login ID was changed and needs to be reset to access the System Administration
screens. This procedure enables the Login ID to be reset.
NOTE: Do not change Login ID without customer consent.
NOTE: There is now a Log In ID and an optional Passcode. The Passcode is not required.
Unless the customer has enabled it, ignore it.
Procedure
1.
Enter Service Rep. Mode:
•
Hold 0 (zero) for 5 seconds, and press Start.
•
Enter 6789, then select Confirm.
2.
Press the Machine Status button.
3.
Select the Tools tab
4.
Select Authentication/Security Settings
5.
Select System Administrator Settings.
6.
Select System Administrator’s Login ID.
7.
Select On.
8.
Select Keyboard.
9.
Enter the default Log In ID (admin) and press Save.
10. Select Keyboard, re-enter the Log In ID, and select Save.
11.
Select Save again to Return to the Features Screen
12. Select System Administrator's Passcode
13. Enter the default passcode (1111) in the blank window below New Passcode and press
Save
14. Enter 1111 in the blank window below Retype Passcode and press Save
15. Select Save again and Yes to accept the changes
16. Select the Service Button on the Control Panel
17. Press 0 and Start to exit Service Rep Mode.
