August 2007
2-603
WorkCentre 5687 Family
11-371-171 to 11-377-171
Status Indicator RAPs
11-371-171 to 11-377-171 HVF Stapler Position and Priming
RAP
11-371-171 The stapler did not move from the home position.
11-372-171 The stapler did not return to the home position.
11-373-171 The stapler did not enter the mid home position.
11-374-171 The stapler did not leave the mid home position.
11-375-171 The stapler jaw did not enter the home position.
11-376-171 The stapler jaw did not leave the home position.
11-377-171 A stapler priming failure was detected.
Initial Actions
WARNING
Switch off the electricity to the machine, GP 14. Disconnect the power cord from the
customer supply while performing tasks that do not need electricity. Electricity can
cause death or injury. Moving parts can cause injury.
If stapling has failed, perform the following:
•
Check that the staple head unit is correctly installed.
•
Check that the staple cartridge has staples in it and is correctly installed in the staple
head.
•
Check that the leading staples in the staple head have been primed.
•
Check that the sheets of staples in the cartridge are feeding one at a time. If staples
sheets overlap, they will jam in the cartridge. If necessary, install a new cartridge, PL
11.140.
Procedure
NOTE: The sensors Q11-364, Q11-363, Q11-360 and Q11-362 are integral to the staple head
unit and although they can be checked they are not separately spared.
Figure 1 and Figure 2 show the locations of the components.
Enter dC330, code 11-053 to run the stapler unit motor, MOT 11-053 and send it to the inboard
end of its travel. The motor runs.
Y
N
Go to Flag 5. Check the motor, MOT 11-053.
Refer to:
•
GP 10 How to Check a Motor.
•
P/J801, HVF control PWB.
•
11A-171 HVF Power Distribution RAP.
Install new components as necessary:
•
Stapler unit motor, PL 11.140.
•
HVF control PWB, PL 11.157 Item 2.
With the stapler unit still at the inboard end, enter dC330, code 11-360, stapler home sensor.
Manually activate the stapler home sensor, Q11-360, Figure 2. The display changes.
Y
N
Go to Flag 1. Check the sensor, Q11-360.
Refer to:
•
GP 11 How to Check a Sensor.
•
P/J301, HVF Control PWB.
•
11A-171 HVF Power Distribution RAP.
Install new components as necessary:
•
Stapler home sensor, PL 11.140.
•
HVF Control PWB, PL 11.157 Item 2.
Enter dC330, code 11-054 to send the stapler unit to the outboard end of the machine. Enter
code 11-373, stapler unit mid home sensor. Manually activate the stapler unit mid home sen-
sor, Q11-373, Figure 2. The display changes.
Y
N
Go to Flag 4. Check the sensor, Q11-373.
Refer to:
•
GP 11 How to Check a Sensor.
•
P/J301, HVF Control PWB
•
11A-171 HVF Power Distribution RAP
Install new components as necessary:
•
Stapler unit mid home sensor, PL 11.140.
•
HVF Control PWB, PL 11.157 Item 2.
Place two sheet of paper in the stapler jaws. Raise the finisher top cover. Figure 1, lower the
paper pusher fully down and lower the top cover. Enter dC330, code 11-050 to run the staple
head motor, MOT 11-050. The motor runs.
Y
N
Go to Flag 6. Check the wiring and repair as necessary, REP 1.2. Check the stapler gate
safety switch.
Refer to:
•
GP 13 How to Check a Switch.
•
P/J304, HVF control PWB.
•
11A-171 HVF Power Distribution RAP.
Install new components as necessary:
•
Stapler gate safety switch, PL 11.140.
•
HVF control PWB, PL 11.157 Item 2.
With the paper still in place, re-enter the code 11-050 to run the staple head motor, MOT
11-050. The motor runs.
Y
N
Go to Flag 2. Check the motor, MOT 11-050.
Refer to:
•
GP 10 How to Check a Motor.
•
P/J801, HVF control PWB.
•
11A-171 HVF Power Distribution RAP.
Install new components as necessary:
•
Stapler head unit, PL 11.140.
•
HVF control PWB, PL 11.157 Item 2.
A
B
Summary of Contents for WorkCentre 5687 Series
Page 1: ...August 2007 Xerox WorkCentre 5687 Family WC5632 WC5687F Service Manual...
Page 4: ...August 2007 ii WorkCentre 5687 Family Introduction...
Page 182: ...August 2007 1 2 WorkCentre 5687 Family Service Call Procedures...
Page 198: ...August 2007 2 6 WorkCentre 5687 Family Status Indicator RAPs...
Page 200: ...August 2007 2 8 WorkCentre 5687 Family 01 300 Status Indicator RAPs Figure 2 Circuit diagram...
Page 202: ...August 2007 2 10 WorkCentre 5687 Family 01 305 Status Indicator RAPs Figure 2 Circuit diagram...
Page 214: ...August 2007 2 22 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 1 3 3V Return...
Page 215: ...August 2007 2 23 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 2 3 3V Return...
Page 217: ...August 2007 2 25 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 3 5V Return...
Page 218: ...August 2007 2 26 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 4 5V Return...
Page 220: ...August 2007 2 28 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 5 12V Return...
Page 222: ...August 2007 2 30 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 6 24V Return...
Page 223: ...August 2007 2 31 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 7 24V Return...
Page 224: ...August 2007 2 32 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 8 24V Return...
Page 227: ...August 2007 2 35 WorkCentre 5687 Family 01C Status Indicator RAPs Figure 4 AC circuit diagram...
Page 254: ...August 2007 2 62 WorkCentre 5687 Family 01K Status Indicator RAPs Figure 2 Circuit diagram...
Page 260: ...August 2007 2 68 WorkCentre 5687 Family 03 310 Status Indicator RAPs Figure 1 Circuit diagram...
Page 280: ...August 2007 2 88 WorkCentre 5687 Family 03 366 Status Indicator RAPs Figure 1 Circuit diagram...
Page 284: ...August 2007 2 92 WorkCentre 5687 Family 03 374 Status Indicator RAPs Figure 1 Circuit diagram...
Page 287: ...August 2007 2 95 WorkCentre 5687 Family 03 397 Status Indicator RAPs Figure 1 Circuit diagram...
Page 290: ...August 2007 2 98 WorkCentre 5687 Family 03 412 Status Indicator RAPs Figure 1 Circuit diagram...
Page 292: ...August 2007 2 100 WorkCentre 5687 Family 03 415 Status Indicator RAPs Figure 1 Circuit diagram...
Page 298: ...August 2007 2 106 WorkCentre 5687 Family 03A 03B Status Indicator RAPs...
Page 300: ...August 2007 2 108 WorkCentre 5687 Family 04A Status Indicator RAPs Figure 2 Circuit diagram...
Page 329: ...August 2007 2 137 WorkCentre 5687 Family 05J Status Indicator RAPs Figure 3 Circuit diagram...
Page 332: ...August 2007 2 140 WorkCentre 5687 Family 05K Status Indicator RAPs Figure 3 Circuit diagram...
Page 336: ...August 2007 2 144 WorkCentre 5687 Family 06 340 Status Indicator RAPs Figure 2 Circuit diagram...
Page 338: ...August 2007 2 146 WorkCentre 5687 Family 06 350 Status Indicator RAPs...
Page 347: ...August 2007 2 155 WorkCentre 5687 Family 07 306 Status Indicator RAPs Figure 2 Circuit diagram...
Page 349: ...August 2007 2 157 WorkCentre 5687 Family 07 353 Status Indicator RAPs Figure 2 Circuit diagram...
Page 351: ...August 2007 2 159 WorkCentre 5687 Family 07 354 Status Indicator RAPs Figure 2 Circuit diagram...
Page 360: ...August 2007 2 168 WorkCentre 5687 Family 07 373 Status Indicator RAPs Figure 3 Circuit diagram...
Page 363: ...August 2007 2 171 WorkCentre 5687 Family 07 374 Status Indicator RAPs Figure 3 Circuit diagram...
Page 376: ...August 2007 2 184 WorkCentre 5687 Family 07G Status Indicator RAPs Figure 2 Circuit diagram...
Page 476: ...August 2007 2 284 WorkCentre 5687 Family 10A Status Indicator RAPs Figure 3 Circuit diagram...
Page 566: ...August 2007 2 374 WorkCentre 5687 Family 11H 120 11J 120 Status Indicator RAPs...
Page 860: ...August 2007 2 668 WorkCentre 5687 Family 12 301 Status Indicator RAPs Figure 2 Circuit Diagram...
Page 882: ...August 2007 2 690 WorkCentre 5687 Family 14B Status Indicator RAPs Figure 2 Circuit diagram...
Page 884: ...August 2007 2 692 WorkCentre 5687 Family 14C Status Indicator RAPs Figure 2 Circuit diagram...
Page 887: ...August 2007 2 695 WorkCentre 5687 Family 14D Status Indicator RAPs Figure 2 Circuit diagram...
Page 888: ...August 2007 2 696 WorkCentre 5687 Family 14D Status Indicator RAPs...
Page 891: ...August 2007 2 699 WorkCentre 5687 Family 16A Status Indicator RAPs Figure 3 Circuit diagram...
Page 898: ...August 2007 2 706 WorkCentre 5687 Family 19 409 19 710 19 711 Status Indicator RAPs...
Page 992: ...August 2007 3 2 WorkCentre 5687 Family Image Quality RAPs...
Page 1020: ...August 2007 3 30 WorkCentre 5687 Family IQS 8 Image Quality RAPs...
Page 1026: ...August 2007 4 6 WorkCentre 5687 Family Repairs Adjustments...
Page 1050: ...August 2007 4 30 WorkCentre 5687 Family REP 2 3 Repairs Adjustments...
Page 1074: ...August 2007 4 54 WorkCentre 5687 Family REP 4 4 Repairs Adjustments...
Page 1178: ...August 2007 4 158 WorkCentre 5687 Family REP 8 38 Repairs Adjustments...
Page 1192: ...August 2007 4 172 WorkCentre 5687 Family REP 9 10 Repairs Adjustments...
Page 1616: ...August 2007 4 596 WorkCentre 5687 Family REP 14 13B REP 14 14B Repairs Adjustments...
Page 1622: ...August 2007 4 602 WorkCentre 5687 Family ADJ 3 1 ADJ 3 2 Repairs Adjustments...
Page 1636: ...August 2007 4 616 WorkCentre 5687 Family ADJ 4 1 Repairs Adjustments...
Page 1644: ...August 2007 4 624 WorkCentre 5687 Family ADJ 5 7 Repairs Adjustments...
Page 1654: ...August 2007 4 634 WorkCentre 5687 Family ADJ 8 1 Repairs Adjustments...
Page 1663: ...August 2007 4 643 WorkCentre 5687 Family ADJ 9 5 Repairs Adjustments Figure 1 Test pattern 15...
Page 1664: ...August 2007 4 644 WorkCentre 5687 Family ADJ 9 5 Repairs Adjustments...
Page 1668: ...August 2007 4 648 WorkCentre 5687 Family ADJ 11 4 110 Repairs Adjustments...
Page 1688: ...August 2007 4 668 WorkCentre 5687 Family ADJ 11 10 170 Repairs Adjustments...
Page 1708: ...August 2007 4 688 WorkCentre 5687 Family ADJ 14 1A Repairs Adjustments...
Page 1712: ...August 2007 4 692 WorkCentre 5687 Family ADJ 14 3B Repairs Adjustments...
Page 1716: ...August 2007 5 4 WorkCentre 5687 Family Parts Lists...
Page 1894: ...August 2007 6 2 WorkCentre 5687 Family General Procedures Information...
Page 1952: ...August 2007 6 60 WorkCentre 5687 Family GP 26 General Procedures Information...
Page 1996: ...August 2007 6 104 WorkCentre 5687 Family dC131b General Procedures Information...
Page 2024: ...August 2007 6 132 WorkCentre 5687 Family dC131c General Procedures Information...
Page 2052: ...August 2007 6 160 WorkCentre 5687 Family dC131d General Procedures Information...
Page 2080: ...August 2007 6 188 WorkCentre 5687 Family dC131e General Procedures Information...
Page 2110: ...August 2007 6 218 WorkCentre 5687 Family dC131f General Procedures Information...
Page 2140: ...August 2007 6 248 WorkCentre 5687 Family dC131g General Procedures Information...
Page 2170: ...August 2007 6 278 WorkCentre 5687 Family dC131h General Procedures Information...
Page 2234: ...August 2007 7 2 WorkCentre 5687 Family Wiring Data...
Page 2264: ...August 2007 7 32 WorkCentre 5687 Family PJ Locations Wiring Data...
Page 2316: ...August 2007 7 84 WorkCentre 5687 Family Wiring Diagrams Wiring Data...
Page 2318: ...August 2007 8 2 WorkCentre 5687 Family Accessories...
Page 2320: ...August 2007 8 4 WorkCentre 5687 Family ACC 1 Accessories...