Troubleshooting
158
Xerox
®
WorkCentre
®
6025 Multifunction Printer
User Guide
Symptom
Cause
Solution
Faded printouts with multiple
colors faded
The paper type is heavier or
thicker than the paper type
selection.
Adjust the paper type settings. For
details, see
Adjusting Paper Type
on
page 132.
The paper being used is outside
the recommended specification
range.
Replace the paper with a recommended
size and type, and confirm that your
control panel and print driver settings are
correct. For details, see
Supported Paper
on page 66.
The toner cartridges are not
Xerox
®
toner cartridges.
Replace the toner cartridges with
genuine Xerox
®
toner cartridges. It can
take several prints before full quality is
restored.
The bias transfer roller voltage is
insufficient for the paper type.
Increase the bias transfer voltage for the
selected paper type. For details, see
Adjusting the Bias Transfer Roller
on
page 132.
The fuser is not adjusted for the
paper type.
Adjust the fuser. For details, see
Adjusting the Fuser
on page 133.
The paper is damp.
Replace the paper.
The high-voltage supply is
defective.
For assistance, go to the Xerox
®
Support
website at
www.xerox.com/office/WC6025support
.
Only one color is faded
Toner cartridge is empty or
damaged.
Check the condition of the toner
cartridge and replace it if necessary.
Stray black dots, white areas, or
dropouts
The paper is outside the
recommended specification
range.
Replace the paper with a recommended
size and type, and confirm that your
control panel and print driver settings are
correct. For details, see
Supported Paper
on page 66.