Troubleshooting
Xerox
®
WorkCentre
®
6605 Color Multifunction Printer 239
User Guide
Document Prints From Wrong Tray
Probable Causes
Solutions
Application and print driver have conflicting
tray selections.
1.
Check the tray selected in the print driver.
2.
Go to the page setup or printer settings of the application from
which you are printing.
3.
Set the paper source to match the tray selected in the print
driver or set the paper source to Automatically Select.
Note:
To have the print driver select the tray, set the tray used as
the paper source to Auto Selection Enabled.
Automatic 2-Sided Printing Problems
Probable Causes
Solutions
Unsupported or incorrect paper.
Ensure that you are using a supported paper size and weight for
2-sided printing. Envelopes and labels cannot be used for 2-sided
printing. For details, see
Supported Standard Types and Weights for
Automatic 2-Sided Printing
on page 120 and
Supported Standard
Paper Sizes for Automatic 2-Sided Printing
on page 121.
Incorrect setting.
In the print driver Properties, select
2-Sided Print
on the
Paper/Output tab.
Printer is Making Unusual Noises
Probable Causes
Solutions
There is an obstruction or debris inside the
printer.
Turn off the printer and remove the obstruction or debris. If you
cannot remove it, contact your Xerox representative.
Paper Tray Will Not Close
Probable Causes
Solutions
The paper tray does not fully close.
•
The paper tray lift plate is not locked down. Push down on the
paper stack at the back of the tray until it locks down.
•
Some debris or an object is blocking the tray.
•
The tray is hanging up on the table or shelf on which it is
located.
