WorkCentre Pro 423/428
2-136
CHAPTER 2 TROUBLESHOOTING
03/02
Level 2 Troubleshooting
Power Outlets Check
CAUTION
Incorrect voltage may damage the machine. The machine must
not be connected to the power outlet if the voltage is incorrect.
The following steps check the input voltage:
1
Check the machine identification plate to confirm the
machine voltage.
2
Check the supply voltage by performing one of the
following checks:
•
Go to US and XCI 114VAC
•
Go to European Union 230VAC
•
Go to Europe 220VAC
US and XCI 115VAC
US and XCI 115 VAC, Figure 1. Measure the AC voltage
between AC line and neutral and between AC neutral and GND.
The voltage between line and neutral is 104 to 127 VAC and the
voltage between neutral and GND is less than 3 VAC.
Figure 1 US, XCI
and AO 115 VAC Outlet
European Union 230 VAC
European Union 230 VAC ± 10%, Figure 2. Measure the AC
voltage between AC line and neutral and between AC neutral
and earth/GND. The voltage between line and neutral is 207 to
253 VAC and the voltage between neutral and GND is less than
3 VAC.
Figure 2 XE (UK) and AO 230 VAC Outlet
Europe 220 VAC
Europe 220 VAC, Figure 3. Measure the AC voltage between the
supply pins, then between a supply pin and earth and then
between the other supply pin and earth. The voltage is 196 to
244 VAC between the supply pins and between one of the
supply pins and earth. Between the other supply pin and earth,
the voltage is less than 3 VAC.
Figure 3 XE (UK) and AO 230 VAC Outlet
If the supply voltages are incorrect, or the wiring of the main
supply is found to be defective, inform your technical manager.
Summary of Contents for WorkCentre Pro 423
Page 2: ......
Page 3: ...WorkCentre Pro 423 428 6HUYLFH 0DQXDO...
Page 6: ......
Page 8: ......
Page 9: ...INTRODUCTION...
Page 10: ......
Page 24: ...WorkCentre 423 428 03 02 INTRODUCTION 14 7 Translation of Warnings...
Page 25: ...CHAPTER 1 SERVICE CALL PROCEDURE...
Page 26: ......
Page 28: ...WorkCentre Pro 423 428 1 2 CHAPTER 1 SERVICE CALL PROCEDURE 03 02 1 1 Trimming...
Page 31: ...CHAPTER 2 TROUBLESHOOTING...
Page 32: ......
Page 76: ...WorkCentre Pro 423 428 2 44 CHAPTER 2 TROUBLESHOOTING 03 02 2 3 Level 2 Troubleshooting...
Page 243: ...CHAPTER 3 IMAGE QUALITY TROUBLESHOOTING...
Page 244: ......
Page 273: ...CHAPTER 4 DISASSEMBLY ASSEMBLY AND ADJUSTMENT...
Page 274: ......
Page 329: ...CHAPTER 5 PARTS LIST...
Page 330: ......
Page 415: ...03 02 5 2 Parts List WorkCentre Pro 423 428 5 85 CHAPTER 5 PARTS LIST...
Page 416: ...CHAPTER 6 GENERAL...
Page 417: ......
Page 456: ...CHAPTER 7 ELECTRICAL WIRING DIAGRAMS...
Page 457: ......
Page 476: ...CHAPTER 8 ACCESSORIES...
Page 477: ......
Page 535: ...WorkCentre Pro 423 428 8 58 CHAPTER 8 ACCESSORIES 03 02 8 22 Stamp Kit Red...
Page 536: ...CHAPTER 9 BSD Block Schematic Diagram...
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