WorkCentre Pro 423/428
2-6
CHAPTER 2 TROUBLESHOOTING
03/02
2.3 Level 2 Troubleshooting
Status
Code
Status
Description
Corrective
Action
Ref.
BSD
U7-05
(4075)
Inter-system
Communication
Fail
Communication not
established between MF
system and MCU/SW
POWER
OFF/ON
19.2
U7-31
(4371)
Inter-system
Communication
Fail
Initial communication check
error between MCU/SW and
PWB control panel
POWER
OFF/ON Check
connectors.
3.1B
U7-32
(4372)
Inter-system
Communication
Fail
Framing/Overrun/Parity
error between MCU/SW
PWB and CONTROL
PANEL
POWER
OFF/ON
3.1B
U7-33
(4373)
Inter-system
Communication
Fail
BCC error between
MCU/SW PWB and
CONTROL PANEL
POWER
OFF/ON
3.1B
U7-34
(4374)
Inter-system
Communication
Fail
No Communication between
MCU/SW PWB and
CONTROL PANEL
POWER
OFF/ON
3.1B
U7-35
(4375)
Inter-system
Communication
Fail
Communication not
established between
MCU/SW PWB and
CONTROL PANEL
POWER
OFF/ON Check
connectors.
3.1B
U7-41
(4471)
Inter-system
Communication
Fail
Initial communication check
error between MCU/SW
PWB and IIT/IPS PWB
POWER
OFF/ON Check
connectors.
3.1A
U7-42
(4472)
Inter-system
Communication
Fail
Framing/Overrun/Parity
error between MCU/SW
PWB and IIT/IPS PWB
POWER
OFF/ON
3.1A
U7-43
(4473)
Inter-system
Communication
Fail
BCC error between
MCU/SW PWB and IIT/IPS
PWB.
POWER
OFF/ON
Rewrite NVM.
3.1A
U7-44
(4474)
Inter-system
Communication
Fail
No Communication between
MCU/SW PWB and IIT/IPS
PWB
POWER
OFF/ON
Rewrite NVM.
3.1A
U7-45
(4475)
Inter-system
Communication
Fail
Communication not
established between
MCU/SW PWB and IIT/IPS
PWB.
POWER
OFF/ON Check
connectors.
3.1A
Status
Code
Status
Description
Corrective
Action
Ref.
BSD
U8-3
(4483)
LAMP/CCD
Sensor failure
AGC FAIL
POWER
OFF/ON
6.1B,6.
2
U8-4
(4484)
LAMP/CCD
Sensor failure
AOC FAIL1
POWER
OFF/ON
6.1B,6.
2
U8-5
(4485)
LAMP/CCD
Sensor failure
AOC FAIL2
POWER
OFF/ON
6.1B,6.
2
U8-6
(4486)
LAMP/CCD
Sensor failure
Shading correction value
reading failure
POWER
OFF/ON
6.1B,6.
2
U9-1
(4810)
MCU/SW PWB
failure
MCU/SW PWB connection
failure
POWER
OFF/ON
3.1C
U9-31
(4831)
MCU/SW PWB
failure
MCU/SW PWB self-
propelled synchronous
signal 1 failure
POWER
OFF/ON
3.1C
U9-32
(4832)
MCU/SW PWB
failure
MCU/SW PWB self-
propelled synchronous
signal 2 failure
POWER
OFF/ON
3.1C
U9-33
(4833)
MCU/SW PWB
failure
MCU/SW PWB self-
propelled synchronous
signal 3 failure
POWER
OFF/ON
3.1C
U9-41
(4841)
MCU/SW PWB
failure
MCU/SW PWB
IOT
synchro failure
POWER
OFF/ON
3.1C
UE-01
(4901)
EPSV Interface
Error
Login information mismatch
POWER
OFF/ON
3.2A
UE-02
(4902)
EPSV Interface
Error
Communication error
between EPSV and related
products.
POWER
OFF/ON Check
connectors.
3.2A
UE-10
(4910)
EPSV Interface
Error
Unable to notify Fuji Xerox
of a machine fault
Press arbitrary
key.
3.2A
UE-11
(4911)
EPSV Interface
Error
Unable to change Install
data
Press arbitrary
key.
3.2A
UE-12
(4912)
EPSV Interface
Error
Unable to clear EPSV alert
information
Press arbitrary
key.
3.2A
UE-13
(4913)
EPSV Interface
Error
Unable to request Fuji
Xerox to recover the U
product
Press arbitrary
key.
3.2A
UE-14
(4914)
EPSV Interface
Error
Unable to transmit NR data
to Fuji Xerox
Press arbitrary
key.
3.2A
Summary of Contents for WorkCentre Pro 423
Page 2: ......
Page 3: ...WorkCentre Pro 423 428 6HUYLFH 0DQXDO...
Page 6: ......
Page 8: ......
Page 9: ...INTRODUCTION...
Page 10: ......
Page 24: ...WorkCentre 423 428 03 02 INTRODUCTION 14 7 Translation of Warnings...
Page 25: ...CHAPTER 1 SERVICE CALL PROCEDURE...
Page 26: ......
Page 28: ...WorkCentre Pro 423 428 1 2 CHAPTER 1 SERVICE CALL PROCEDURE 03 02 1 1 Trimming...
Page 31: ...CHAPTER 2 TROUBLESHOOTING...
Page 32: ......
Page 76: ...WorkCentre Pro 423 428 2 44 CHAPTER 2 TROUBLESHOOTING 03 02 2 3 Level 2 Troubleshooting...
Page 243: ...CHAPTER 3 IMAGE QUALITY TROUBLESHOOTING...
Page 244: ......
Page 273: ...CHAPTER 4 DISASSEMBLY ASSEMBLY AND ADJUSTMENT...
Page 274: ......
Page 329: ...CHAPTER 5 PARTS LIST...
Page 330: ......
Page 415: ...03 02 5 2 Parts List WorkCentre Pro 423 428 5 85 CHAPTER 5 PARTS LIST...
Page 416: ...CHAPTER 6 GENERAL...
Page 417: ......
Page 456: ...CHAPTER 7 ELECTRICAL WIRING DIAGRAMS...
Page 457: ......
Page 476: ...CHAPTER 8 ACCESSORIES...
Page 477: ......
Page 535: ...WorkCentre Pro 423 428 8 58 CHAPTER 8 ACCESSORIES 03 02 8 22 Stamp Kit Red...
Page 536: ...CHAPTER 9 BSD Block Schematic Diagram...
Page 537: ......
Page 541: ......
Page 542: ......
Page 543: ......
Page 544: ......
Page 545: ......
Page 546: ......
Page 547: ......
Page 548: ......
Page 549: ......
Page 550: ......
Page 551: ......
Page 552: ......
Page 553: ......
Page 554: ......
Page 555: ......
Page 556: ......
Page 557: ......
Page 558: ......
Page 559: ......
Page 560: ......
Page 561: ......
Page 562: ......
Page 563: ......
Page 564: ......
Page 565: ......
Page 566: ......
Page 567: ......
Page 568: ......
Page 569: ......
Page 570: ......
Page 571: ......
Page 572: ......
Page 573: ......
Page 574: ......
Page 575: ......
Page 576: ......
Page 577: ......
Page 578: ......
Page 579: ......
Page 580: ......
Page 581: ......
Page 582: ......
Page 583: ......
Page 584: ......
Page 585: ......
Page 586: ......
Page 587: ......
Page 588: ......
Page 589: ......
Page 590: ......
Page 591: ......
Page 592: ......
Page 593: ......
Page 594: ......
Page 595: ......
Page 596: ......
Page 597: ......
Page 598: ......
Page 599: ......
Page 600: ......
Page 601: ......
Page 602: ......
Page 603: ......
Page 604: ......
Page 605: ......
Page 606: ......
Page 607: ......
Page 608: ......
Page 609: ......
Page 610: ......
Page 611: ......
Page 612: ......
Page 613: ......
Page 614: ......
Page 615: ......
Page 616: ......
Page 617: ......
Page 618: ......
Page 619: ......