03/02
2.3 Level 2 Troubleshooting
WorkCentre Pro 423/428
2-9
CHAPTER 2 TROUBLESHOOTING
Status
Code
Status
Description
Corrective
Action
Ref.
BSD
C4-3
(4C43)
TRAY4 misfeed
REGI SENSOR not ON
within specified after T/A
ROLL2 SENSOR ON
Remove paper.
8.3,8.4
C6-1
(4C61)
DUPLEX
misfeed
REGI SENSOR not ON
within specified time after
DUPLEX MOTOR ON
Remove paper.
10.4,10
.5,10,6
C8-2
(4C82)
Paper
Remaining at
Feed Section
Paper remaining on T/A
ROLL2 SENSOR
Remove paper.
Set TRAY2.
8.4
C8-3
(4C83)
Paper
Remaining at
Feed Section
Paper remaining on T/A
ROLL3 SENSOR
Remove paper.
Set TRAY3.
8.4
C8-6
(4C86)
Paper
Remaining at
Feed Section
Paper remaining on
DUPLEX SENSOR
Remove paper.
10.4
C9-2
(4C92)
MSI misfeed
T/A ROLL2 SENSOR not
ON within specified time
after MSI CLUTCH ON
Load paper.
8.2,8.4
C9-3
(4C93)
MSI misfeed
REGI SENSOR not ON
within specified time after
T/A ROLL2 SENSOR ON
Remove paper.
8.4
A1-1
(4A11)
DADF document
jam (intake
section)
Document remaining on
FEED IN SENSOR
Remove
document.
5.1
A1-2
(4A12)
DADF document
jam (intake
section)
FEED IN SENSOR not ON
within specified time after
feed start
Remove
document.
5.1
A1-3
(4A13)
DADF document
jam (intake
section)
FEED IN SENSOR not OFF
within specified time after
FEED IN SENSOR ON
Remove
document.
5.1
A2-1
(4A21)
DADF document
jam (regi sec)
Document remaining on
REGI SENSOR or READ
SENSOR
Remove
document.
5.4
A2-2
(4A22)
DADF document
jam (regi section)
REGI SENSOR or READ
SENSOR not ON within
specified time after FEED IN
SENSOR ON
Remove
document.
5.4
Status
Code
Status
Description
Corrective
Action
Ref.
BSD
A2-3
(4A23)
DADF document
jam (regi section)
REGI SENSOR or READ
SENSOR not OFF within
specified time after READ
SENSOR ON
Remove
document.
5.4
A2-4
(4A24)
DADF document
jam (regi
section)
EXIT/REVERSE SENSOR
not ON within specified time
after READ SENSOR ON
Remove
document.
5.4
A3-1
(4A31)
DADF document
jam (eject sec)
Document remaining on
EXIT/REVERSE SENSOR
Remove
document.
5.4
A3-2
(4A32)
DADF document
jam (eject sec)
REGI SENSOR not ON
within specified time after
back-side feed start
Remove
document.
5.4
A3-3
(4A33)
DADF document
jam (eject sec)
EXIT/REVERSE SENSOR
not OFF within specified
time after READ SENSOR
OFF
Remove
document.
5.4
A5-1
(4A51)
DADF Interlock
Open
DADF COVER is open
Close COVER.
1.7B
F4-11
(4F41)
JAM at Finisher
IN SNR
IN SENSOR not OFF within
specified time after IN
SENSOR ON
Remove paper.
12.3,12
.5
F4-12
(4F42)
JAM at Finisher
IN SNR
IN SENSOR not ON within
specified time
Remove paper.
10.5,12
.5
F4-16
(4F44)
JAM at Finisher
IN SNR
Paper remaining on IN
SENSOR
Remove paper.
12.5
F4-21
(4F45)
JAM at Finisher
REV SNR
REVERSE SENSOR not
OFF within specified time
after REVERSE SENSOR
ON
Remove paper.
12.4,12
.5
F4-22
(4F46)
JAM at Finisher
REV SNR
REVERSE SENSOR not
ON within specified time
Remove paper.
12.3,12
.5
F4-26
(4F48)
JAM at Finisher
REV SNR
Paper remaining on
REVERSE SENSOR
Remove paper.
12.5
F4-31
(4F49)
JAM at Finisher
TIMING SNR
TIMING SENSOR not OFF
within specified time after
TIMING SENSOR ON
Remove paper.
12.4,12
.6
F4-32
(4F4A)
JAM at Finisher
TIMING SNR
TIMING SENSOR not ON
within specified time
Remove paper.
12.4,12
.6
Summary of Contents for WorkCentre Pro 423
Page 2: ......
Page 3: ...WorkCentre Pro 423 428 6HUYLFH 0DQXDO...
Page 6: ......
Page 8: ......
Page 9: ...INTRODUCTION...
Page 10: ......
Page 24: ...WorkCentre 423 428 03 02 INTRODUCTION 14 7 Translation of Warnings...
Page 25: ...CHAPTER 1 SERVICE CALL PROCEDURE...
Page 26: ......
Page 28: ...WorkCentre Pro 423 428 1 2 CHAPTER 1 SERVICE CALL PROCEDURE 03 02 1 1 Trimming...
Page 31: ...CHAPTER 2 TROUBLESHOOTING...
Page 32: ......
Page 76: ...WorkCentre Pro 423 428 2 44 CHAPTER 2 TROUBLESHOOTING 03 02 2 3 Level 2 Troubleshooting...
Page 243: ...CHAPTER 3 IMAGE QUALITY TROUBLESHOOTING...
Page 244: ......
Page 273: ...CHAPTER 4 DISASSEMBLY ASSEMBLY AND ADJUSTMENT...
Page 274: ......
Page 329: ...CHAPTER 5 PARTS LIST...
Page 330: ......
Page 415: ...03 02 5 2 Parts List WorkCentre Pro 423 428 5 85 CHAPTER 5 PARTS LIST...
Page 416: ...CHAPTER 6 GENERAL...
Page 417: ......
Page 456: ...CHAPTER 7 ELECTRICAL WIRING DIAGRAMS...
Page 457: ......
Page 476: ...CHAPTER 8 ACCESSORIES...
Page 477: ......
Page 535: ...WorkCentre Pro 423 428 8 58 CHAPTER 8 ACCESSORIES 03 02 8 22 Stamp Kit Red...
Page 536: ...CHAPTER 9 BSD Block Schematic Diagram...
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