Xerox WorkCentre Pro 423 Service Manual Download

Page: 446 / 619

03/02

Contents

WorkCentre Pro 423/428

6-29

CHAPTER 6 GENERAL

6.8 General

Information

6.8.1 Forced polling of documents stored in memory

When documents stored for the memory send or reserved for delayed send remain without
being printed, they can be picked up from a remote terminal using the polling option.

1. Summary of the forced polling feature

All of documents reserved for delayed send and pending jobs can be picked up using
the polling option by changing system data.
Requirements for forced polling:

1) The terminal must be capable of being set to the diagnostic (C/E) mode.

The operation is activated in the Diagnostic (C/E) mode because the system data
need to be changed. When the Control Panel is locked or any other status disabling
the machine to enter the diagnostic (C/E) mode, you cannot activate forced polling.

2) The documents stored in memory for a delayed send or pending jobs are applicable

to this feature. Any other irretrievable documents, such as task file, or those whose
data were destroyed, will be automatically deleted.

3) G3 polling realizes batch polling. G4 polling requires the polling operation to be

repeated the number of documents.

2. Operation

procedure

1) Disconnect all lines. *1
*1:

To disable all incoming calls during operation.

2) Enter CE MODE. *2
*2:

“0” + “Start” (5 sec.)

3) Chain=058 and Func=590 to “1”. *3
*3:

Select Menu->Custom Presets->Diagnostics-> Chain Func->058/590->Start-
>Enter->1->Restart, then back to the Menu screen.

4) Connect the line. *4
*4:

Connect only the line necessary for polling.

5) Active polling and pick up documents. *5 (should be in CE MODE)
*5:

When polling is complete, documents stored in memory are deleted.
After polling is complete, return system data Chain=058, Function=590 to
the original “0” to exit the CE MODE.
Connect the lines, if any.

3. Notes on Forced Polling

1) Ensure you have the customer’s approval. (Ask the customer to attend the
operation if possible.)
2) Percentage of recovery is not necessarily 100%. Explain to the customer that there

are documents that cannot be deleted by forced polling because of the conditions in
which they have been stored.

3) After documents are output by polling, the terminal automatically deletes the

documents one by one. In case any problem or accident occurs at the remote
terminal during this operation, documents may be deleted before being output. Be

sure to activate the operation carefully.

4) Polling from the local station to the local station is prohibited on a machine having

additional G3M and additional G4M and containing several lines. This loopback
polling will erase all files.

6.8.2 How to By-pass the IOT Password Protection

1) In “Ready to Print” mode, hold down the arrow-up button for at least 3 sec.
2) Release the button, then press it three times at short intervals.
After this, you should be able to access the menu without needing a password.

Xerox WorkCentre Pro 423, Service Manual

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