WorkCentre Pro 423/428
2-30
CHAPTER 2 TROUBLESHOOTING
03/02
2.3 Level 2 Troubleshooting
K Code
Internal
Code
Error Description
Corrective Action
K6-07
0581
Ring back tone was detected
after detection of RBT (Ring
back tone) after dialing. RBT
detected.
Connect line properly. Change line
setting. Check/replace MAIN
(modem) and NCU.
K6-07
0582
Busy tone was detected after
detection of RBT (Ring back
tone) after dialing. BT1
detected.
Connect line properly. Change line
setting. Check/replace MAIN
(modem) and NCU.
K6-07
0583
Busy tone was detected after
detection of RBT (Ring back
tone) after dialing. BT2
detected.
Connect line properly. Change line
setting. Check/replace MAIN
(modem) and NCU.
K6-07
0584
Congestion tone was
detected after detection of
RBT (Ring back tone) after
dialing. CT1 detected.
Connect line properly. Change line
setting. Check/replace MAIN
(modem) and NCU.
K6-07
0585
Congestion tone was
detected after detection of
RBT (Ring back tone) after
dialing. CT2 detected.
Connect line properly. Change line
setting. Check/replace MAIN
(modem) and NCU.
K6-07
0586
Dial tone was detected after
detection of RBT (Ring back
tone) after dialing. ( PBX )
DT detected.
Connect line properly. Change line
setting. Check/replace MAIN
(modem) and NCU.
K6-07
0587
Ring back tone was detected
after detection of RBT (Ring
back tone) after dialing. (
PBX ) RBT detected.
Connect line properly. Change line
setting. Check/replace MAIN
(modem) and NCU.
K6-07
0588
Busy tone was detected after
detection of RBT (Ring back
tone) after dialing. ( PBX )
BT detected.
Connect line properly. Change line
setting. Check/replace MAIN
(modem) and NCU.
K6-07
0589
Congestion tone was
detected after detection of
RBT (Ring back tone) after
dialing. (PBX)
CT1 detected.
Connect line properly. Change line
setting. Check/replace MAIN
(modem) and NCU.
K Code
Internal
Code
Error Description
Corrective Action
K6-07
0863
Channel
unacceptable(ISDN)
Retry.
K6-07
0866
Called user busy (ISDN)
Retry.
K6-07
0868
No response from called
user (ISDN)
Retry.
K6-07
0870
Normal, unspecified. (ISDN)
Retry.
K6-07
0871
No available channel or line
(ISDN)
Retry.
K6-07
0876
Requested line/channel not
available. (ISDN)
Retry.
K6-07
0877
Other resource-unavailable
class (ISDN)
Retry.
K6-07
0873
Temporary failure (ISDN)
Retry.
K6-08
056E
Hook-off detected by auto
dial function
Operational error. Retry.
Check/replace HANDSET and
NCU.
K7-00
022E
Password check error.
Mailbox number error. No
reserved document for
polling.
Enter correct password.
Enter valid mailbox number.
Reserve polling document.
K7-01
0221
Remote terminal unable to
send.
Check the remote terminal/line.
M/F Check/replace MAIN PWB.
K7-03
0062
Illegal dial data
Re-enter dial again. Check/replace
M/F MAIN PWB and MMB.
K7-03
0222
Remote terminal unable to
receive.
Check the remote terminal.
K7-03
0228
Remote terminal lacks relay
broadcast ability, also when
E-mail destination or F-code
registration destination (only
if prohibition is enabled in
FCODE_RELAY_PROHIBIT
system data) or non-
registered destination is
specified
Check the remote terminal.
K7-03
0229
Remote terminal lacks
remote sort copy ability
Check the remote terminal.
Summary of Contents for WorkCentre Pro 423
Page 2: ......
Page 3: ...WorkCentre Pro 423 428 6HUYLFH 0DQXDO...
Page 6: ......
Page 8: ......
Page 9: ...INTRODUCTION...
Page 10: ......
Page 24: ...WorkCentre 423 428 03 02 INTRODUCTION 14 7 Translation of Warnings...
Page 25: ...CHAPTER 1 SERVICE CALL PROCEDURE...
Page 26: ......
Page 28: ...WorkCentre Pro 423 428 1 2 CHAPTER 1 SERVICE CALL PROCEDURE 03 02 1 1 Trimming...
Page 31: ...CHAPTER 2 TROUBLESHOOTING...
Page 32: ......
Page 76: ...WorkCentre Pro 423 428 2 44 CHAPTER 2 TROUBLESHOOTING 03 02 2 3 Level 2 Troubleshooting...
Page 243: ...CHAPTER 3 IMAGE QUALITY TROUBLESHOOTING...
Page 244: ......
Page 273: ...CHAPTER 4 DISASSEMBLY ASSEMBLY AND ADJUSTMENT...
Page 274: ......
Page 329: ...CHAPTER 5 PARTS LIST...
Page 330: ......
Page 415: ...03 02 5 2 Parts List WorkCentre Pro 423 428 5 85 CHAPTER 5 PARTS LIST...
Page 416: ...CHAPTER 6 GENERAL...
Page 417: ......
Page 456: ...CHAPTER 7 ELECTRICAL WIRING DIAGRAMS...
Page 457: ......
Page 476: ...CHAPTER 8 ACCESSORIES...
Page 477: ......
Page 535: ...WorkCentre Pro 423 428 8 58 CHAPTER 8 ACCESSORIES 03 02 8 22 Stamp Kit Red...
Page 536: ...CHAPTER 9 BSD Block Schematic Diagram...
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