WorkCentre Pro 423/428
2-32
CHAPTER 2 TROUBLESHOOTING
03/02
2.3 Level 2 Troubleshooting
K Code
Internal
Code
Error Description
Corrective Action
K9-01
0874
Switchboard congestion
(ISDN)
Retry.
2.3.1.6 D Code List
D Code
Internal
Code
Error Description
Corrective Action
D1-35
3106
M/F MAIN PWB parts are
not good (especially when
limited to G3M0)
G3M0_ERROR
Replace M/F MAIN PWB.
D1-36
3107
G3M1 parts are not good.
G3M1_ERROR
Replace G3M1 board.
D1-37
3108
G3M2 parts are not good.
G3M2_ERROR
Replace G3M2.
D1-40
3100
M/F MAIN PWB parts are
not good.
PWBA_M/F MAIN ERROR
Replace M/F MAIN PWB.
D1-41
3101
MMB parts are not good.
MMB_ERROR
Replace MMB board.
D1-42
3102
OM parts are not good.
OM_ERROR
Replace OPTION MEMORY board.
D1-43
3103
OPTION MOTHER board
part are not good.
OPMOT_ERROR
Replace OPTION MOTHER board.
D1-44
3104
M/F MAIN PWB parts are
not good. (especially when
limited to BP-F)
VCEM0_ERROR
Replace M/F MAIN PWB.
D1-46
310C
OAM parts are not good.
OAM_ERROR
Replace OAM board.
D1-47
310D
PANEL parts are not good.
PANEL_ERROR
Replace CONTROL PANEL.
D1-48
310E
Hard Disk related parts are
not good. (HD_ERROR)
Replace HDIF board or HDD.
D1-76
3109
G4M0 parts are not good.
G4M0_ERROR
Replace G4M0 board.
D1-77
310A
G4M1 parts are not good.
G4M1_ERROR
Replace G4M1 board.
D1-86
310B
ICM parts are not good.
ICM_ERROR
Replace G4/ICM board.
D2-20
3120
Unsuccessful in G3M0&ICM
Loop Test
G3M0_ICM_LOOP_ERROR
Check/replace M/F MAIN PWB,
G4/ICM, and OPTION MOTHER
board. Check connections.
Summary of Contents for WorkCentre Pro 423
Page 2: ......
Page 3: ...WorkCentre Pro 423 428 6HUYLFH 0DQXDO...
Page 6: ......
Page 8: ......
Page 9: ...INTRODUCTION...
Page 10: ......
Page 24: ...WorkCentre 423 428 03 02 INTRODUCTION 14 7 Translation of Warnings...
Page 25: ...CHAPTER 1 SERVICE CALL PROCEDURE...
Page 26: ......
Page 28: ...WorkCentre Pro 423 428 1 2 CHAPTER 1 SERVICE CALL PROCEDURE 03 02 1 1 Trimming...
Page 31: ...CHAPTER 2 TROUBLESHOOTING...
Page 32: ......
Page 76: ...WorkCentre Pro 423 428 2 44 CHAPTER 2 TROUBLESHOOTING 03 02 2 3 Level 2 Troubleshooting...
Page 243: ...CHAPTER 3 IMAGE QUALITY TROUBLESHOOTING...
Page 244: ......
Page 273: ...CHAPTER 4 DISASSEMBLY ASSEMBLY AND ADJUSTMENT...
Page 274: ......
Page 329: ...CHAPTER 5 PARTS LIST...
Page 330: ......
Page 415: ...03 02 5 2 Parts List WorkCentre Pro 423 428 5 85 CHAPTER 5 PARTS LIST...
Page 416: ...CHAPTER 6 GENERAL...
Page 417: ......
Page 456: ...CHAPTER 7 ELECTRICAL WIRING DIAGRAMS...
Page 457: ......
Page 476: ...CHAPTER 8 ACCESSORIES...
Page 477: ......
Page 535: ...WorkCentre Pro 423 428 8 58 CHAPTER 8 ACCESSORIES 03 02 8 22 Stamp Kit Red...
Page 536: ...CHAPTER 9 BSD Block Schematic Diagram...
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