WorkCentre Pro 423/428
2-52
CHAPTER 2 TROUBLESHOOTING
03/02
2.3 Level 2 Troubleshooting
X Code
Internal
Code
Error Description
Corrective Action
X3-30
0960
(G4): In session, an error with
Date info. was found.
Check the remote terminal.
X3-30
0961
(G4): In session, an error with
Document reference info. was
found.
Check the remote terminal.
X3-30
0962
(G4): In session, an error with
Check Point reference info. was
found.
Check the remote terminal.
X3-30
0963
(G4): In session, an error with
Session Service Function was
found.
Check the remote terminal.
X3-30
0964
(G4): In session, an error is
present with instruction of Relay
boradcast, etc.
Check/replace M/F MAIN PWB and
G4M PWB.
X3-30
0965
(G4): Session received an illegal
event.
Check/replace M/F MAIN PWB and
G4M PWB.
X3-30
0966
(G4): Session received an invalid
data unit.
Check the remote terminal.
X3-30
0967
(G4): Session found lack of
indispensable parameters.
Check the remote terminal.
X3-30
0969
(G4): An error is present with
Session Complete Parameter.
Check the remote terminal.
Check/replace M/F MAIN PWB and
G4M PWB.
X3-35
0978
(G4): Presentation received an
illegal event.
Check/replace G4M PWB.
X3-35
0979
(G4): Wrong Format was found
with Presentation.
Check the remote terminal.
Check/replace M/F MAIN PWB and
G4M PWB.
X3-35
097A
(G4): The received presentation
descriptor has no description of
G4FAX or FDA.
Check the remote terminal.
X3-35
097B
(G4): Mismatched size was
instructed to be received.
Check the remote terminal.
X3-35
097C
(G4): Mismatched compress
mode was instructed to be
received.
Check the remote terminal.
X3-35
097D
(G4): Mismatched density was
instructed to be received.
Check the remote terminal.
X Code
Internal
Code
Error Description
Corrective Action
X3-35
097E
(G4): Mismatched encoding was
instructed to be received.
Check the remote terminal.
X3-35
097F
(G4): Mismatched slow scan
option was instructed to be
received.
Check the remote terminal.
X3-35
0980
(G4): Activity suspension was
received from session. (CDR)
Check the remote terminal.
X3-35
0981
(G4): Activity discard was
received from session. (CDD)
Check the remote terminal.
X3-35
0982
(G4): Connection error was
received from session. (RSSN)
Check the remote terminal.
X3-40
0990
(G4): When G4 main is
disconnected, data link release
can’t be recognized.
Check the line. Check/replace
G4M PWB.
X3-60
0801
Layer 1 is not ready to work.
Check the line. Check/replace
G4/ICM PWB.
X3-61
0820
DISC command received in
multiframe setup and timer
recovery state. Correnpondant to
Toki ERR_DISC ( 0820 )
Check network and line.
Check/replace G4/ICM PWB.
X3-61
0821
DM (F=1) is received while
waiting for link connection, re-
connection.
Correnpondant to
Toki EM_DATA_LINK ( 88C5 )
Check network and line.
Check/replace G4/ICM PWB.
X3-61
0822
Failed to connect link. N.200
T.200 time out occurred while
waiting for link connection, re-
connection. Correspondant to
Toki EM_DATA_LINK ( 88C5 )
Check network and line.
Check/replace G4/ICM PWB.
X3-61
0846
Received link disconnection
primitive.
Check the line. Check/replace
G4/ICM PWB.
X3-61
0847
T.309 time out (Link reset error)
Check the line. Check/replace
G4/ICM PWB.
X3-62
0802
Essential parameters (called
number, high-order layer
matching, and ICM port
specification) not in call request
command
Check/replace M/F MAIN PWB and
G4/ICM.
Summary of Contents for WorkCentre Pro 423
Page 2: ......
Page 3: ...WorkCentre Pro 423 428 6HUYLFH 0DQXDO...
Page 6: ......
Page 8: ......
Page 9: ...INTRODUCTION...
Page 10: ......
Page 24: ...WorkCentre 423 428 03 02 INTRODUCTION 14 7 Translation of Warnings...
Page 25: ...CHAPTER 1 SERVICE CALL PROCEDURE...
Page 26: ......
Page 28: ...WorkCentre Pro 423 428 1 2 CHAPTER 1 SERVICE CALL PROCEDURE 03 02 1 1 Trimming...
Page 31: ...CHAPTER 2 TROUBLESHOOTING...
Page 32: ......
Page 76: ...WorkCentre Pro 423 428 2 44 CHAPTER 2 TROUBLESHOOTING 03 02 2 3 Level 2 Troubleshooting...
Page 243: ...CHAPTER 3 IMAGE QUALITY TROUBLESHOOTING...
Page 244: ......
Page 273: ...CHAPTER 4 DISASSEMBLY ASSEMBLY AND ADJUSTMENT...
Page 274: ......
Page 329: ...CHAPTER 5 PARTS LIST...
Page 330: ......
Page 415: ...03 02 5 2 Parts List WorkCentre Pro 423 428 5 85 CHAPTER 5 PARTS LIST...
Page 416: ...CHAPTER 6 GENERAL...
Page 417: ......
Page 456: ...CHAPTER 7 ELECTRICAL WIRING DIAGRAMS...
Page 457: ......
Page 476: ...CHAPTER 8 ACCESSORIES...
Page 477: ......
Page 535: ...WorkCentre Pro 423 428 8 58 CHAPTER 8 ACCESSORIES 03 02 8 22 Stamp Kit Red...
Page 536: ...CHAPTER 9 BSD Block Schematic Diagram...
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