WorkCentre Pro 423/428
2-60
CHAPTER 2 TROUBLESHOOTING
03/02
2.3 Level 2 Troubleshooting
Chain-
Link
Description
LCD display
Job log
Corrective Action
016-786
Unable to write temporary
file onto HD by Scan to
Server
Error resolved
(***-***)
Short of
hard disk
area
1. Try again a little
later because HDD
may be temporarily
full of print jobs.
2. Format HDD.
3. Replace HDD.
016-787
Job template syntax error in
Scan to Server (Redirector
detection): Invalid server IP
address
Error resolved
(***-***)
Invalid
server IP
address
Check the attribute
(string
RepositoryName) in
the job template file.
016-793
HD Full
Error resolved
(***-***)
Short of
hard disk
area
Not needed
050-101
Paper jam
1. Slide the upper right unit
of the main unit and remove
the jammed paper.
2. Close the unit.
050-102
1. Slide the upper right unit
of the main unit, handle
Lever 1 in the unit, and
remove the jammed paper.
2. Close the unit.
050-103
1. Slide the upper right unit
of the main unit and remove
the jammed paper
according to the label inside
DADF unit.
2. Close the unit.
050-104
1. Slide the upper right unit
of the main unit and remove
the jammed paper.
2. Close the unit.
1. Pull out Paper tray 1 and
remove the jammed paper.
2. Push in the tray.
050-105
1. Open the lower right
cover of the main unit and
remove the jammed paper.
2. Close the cover.
Chain-
Link
Description
LCD display
Job log
Corrective Action
050-106
1. Open the upper right unit
and lower right cover and
remove the jammed paper.
2. Close the unit and cover.
050-107
Adjust paper on the manual
feed tray.
050-108
1. Open the upper right unit
and lower right cover and
remove the jammed paper.
2. Close the unit.
Remove all paper from the
manual feed tray and load
again.
050-109
1. Slide the upper right unit
of the main unit, handle
Lever 1 in the unit, and
remove the jammed paper.
2. Close the unit.
Slide the Finisher to the
right.
3. Open Cover 3 of the
Finisher and remove the
jammed paper.
4. Close Cover 3.
Return the Finisher to the
original position.
050-110
Slide the Finisher to the
right.
1. Open Cover 3 of the
Finisher and remove the
jammed paper.
2. Close Cover 3.
Return the Finisher to the
original position.
Summary of Contents for WorkCentre Pro 423
Page 2: ......
Page 3: ...WorkCentre Pro 423 428 6HUYLFH 0DQXDO...
Page 6: ......
Page 8: ......
Page 9: ...INTRODUCTION...
Page 10: ......
Page 24: ...WorkCentre 423 428 03 02 INTRODUCTION 14 7 Translation of Warnings...
Page 25: ...CHAPTER 1 SERVICE CALL PROCEDURE...
Page 26: ......
Page 28: ...WorkCentre Pro 423 428 1 2 CHAPTER 1 SERVICE CALL PROCEDURE 03 02 1 1 Trimming...
Page 31: ...CHAPTER 2 TROUBLESHOOTING...
Page 32: ......
Page 76: ...WorkCentre Pro 423 428 2 44 CHAPTER 2 TROUBLESHOOTING 03 02 2 3 Level 2 Troubleshooting...
Page 243: ...CHAPTER 3 IMAGE QUALITY TROUBLESHOOTING...
Page 244: ......
Page 273: ...CHAPTER 4 DISASSEMBLY ASSEMBLY AND ADJUSTMENT...
Page 274: ......
Page 329: ...CHAPTER 5 PARTS LIST...
Page 330: ......
Page 415: ...03 02 5 2 Parts List WorkCentre Pro 423 428 5 85 CHAPTER 5 PARTS LIST...
Page 416: ...CHAPTER 6 GENERAL...
Page 417: ......
Page 456: ...CHAPTER 7 ELECTRICAL WIRING DIAGRAMS...
Page 457: ......
Page 476: ...CHAPTER 8 ACCESSORIES...
Page 477: ......
Page 535: ...WorkCentre Pro 423 428 8 58 CHAPTER 8 ACCESSORIES 03 02 8 22 Stamp Kit Red...
Page 536: ...CHAPTER 9 BSD Block Schematic Diagram...
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