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40

Problem Solving

Status Code Chart

Status
Code

Suggested Solution

Ensure that there is paper in the selected paper tray.
Ensure that the Paper Tray is closed properly.
Paper may not have fed all the way into the copier.  (Refer
to Loading Copy Paper and Flashing 

P

.)

Copy paper has misfed.  (Refer to Clearing the Paper
Path
.)

When the toner cartridge replacement indicator appears,
the toner cartridge will need to be replaced soon.  Be sure
to keep a replacement cartridge.
Copies will gradually become lighter until the copier stops
and the indicator begins to flash.  When this occurs the
toner cartridge must be replaced.

When the drum cartridge replacement indicator appears,
the drum cartridge will need to be replaced within a 1,000
more copies.  Be sure to keep a replacement cartridge.
After a further 1,000 copies, the Ready indicator will go
out, the drum cartridge indicator will flash, and the copier
will stop operating until the drum cartridge is replaced.

CH

Install toner cartridge.

A1 – A2

Remove misfed paper from the Set Document Feeder.
Refer to A1 – A2 Set Document Feeder Misfeed for
detailed instructions.

U2
L1 – L8
H2 – H4

Switch OFF the Main Power.  Wait at least 5 seconds.
Then switch ON the Main Power.  If the Status Code
continues, call for service.

Summary of Contents for XC811

Page 1: ...XC811 XC822 XC830 XC855 XC875 XC1033 XC1044 XC1045 XC1245...

Page 2: ...and the identifying product names and numbers herein are registered trademarks of XEROX CORPORATION Xerox Canada Ltd is the licensee of all the trademarks All non Xerox brands and product names are t...

Page 3: ...Copy Quality 18 Reduction Enlargement 20 Copying Oversized Documents 21 Bound Original Copying XC822 XC830 XC855 XC875 XC1033 XC1044 XC1045 XC1245 21 Paper Tray Bypass XC811 XC822 XC830 XC855 XC1033 X...

Page 4: ...A1 A2 Set Document Feeder Misfeed 33 Toner Cartridge Replacement 34 Toner Cartridge Yield 35 Drum Cartridge Replacement 37 Problem Solving 38 Problem Solving Chart 38 Status Code Chart 40 Packing the...

Page 5: ...purposes other than what they were intended Keep all supplies and materials out of reach of children DO NOT use this copier near water wet locations or outdoors DO NOT place this copier on an unstabl...

Page 6: ...stallation unless proper ventilation is provided NEVER push objects of any kind into the slots of the copier as they may touch dangerous voltage points or short out parts that could result in a risk o...

Page 7: ...azard However when the copier is performing below specification the ozone odor may be objectionable It is advisable to place the copier in a room of 1 000 cubic feet minimum or in a well ventilated ro...

Page 8: ...vi...

Page 9: ...rotron cleaner Toner cartridge Drum cartridge Transfer corotron Exit Tray Control panel Document cover Alternate Paper Tray Paper guides Release lever Paper Tray Bypass Document glass Power switch SDF...

Page 10: ...eeder XC811 250 sheets single sheet no no XC822 250 sheets single sheet yes no XC830 100 sheets single sheet yes no XC855 250 sheets single sheet yes yes XC875 250 sheets 50 sheets yes yes XC1033 250...

Page 11: ...the carton and packing materials They should be used to repack the copier if it has to be shipped for se rvicing Carton Starter Toner Cartridge Power Cord Packing material Copier User Guide Packing m...

Page 12: ...5 Place the copier on a flat level surface Avoid locations that subject the copier to Direct sunlight Extreme changes in temperature or humidity After selecting a location that meets the conditions li...

Page 13: ...om alternate paper tray Unfold the tray 4 Remove all remaining pieces of tape from the copier 5 Remove the protective material and the shipping pins from the right and left sides of the copier Note A...

Page 14: ...Remove the toner cartridge from the bag Vigorously shake the cartridge to loosen the toner Thoroughly shaking the cartridge will assure maximum copies per cartridge A Starter Toner Cartridge is includ...

Page 15: ...ier Store the pressure plate lock in the location shown Note Save the pressure plate lock It will be needed if the copier has to be shipped for servicing 15 Load copy paper into the tray Refer to the...

Page 16: ...he copier and then into an earthed outlet 19 Turn on the power switch When the Ready Indicator lights copying is possible Note Save the carton and packing materials They should be used to repack the c...

Page 17: ...estart When the copier enters the power shut off mode the Ready Indicator will flash and the other indicators will turn off To copy from the Power Shut off mode press Start select the desired features...

Page 18: ...2 Copy Contrast Lightens or darkens copies while in the Text Photo or Toner Save settings The copy Lighter Darker feature is unavailable when Auto contrast is selected There are 5 contrast settings re...

Page 19: ...ies Press the right hand key to increase the quantity by one Press the left hand key to increase the quantity by 10 To display the number of copies requested during the copy run press the left hand ke...

Page 20: ...below gives you information about the types of paper that can be used Copy Paper Input Paper Tray 1 Alternate Paper Tray Bypass Tray Paper Sizes A5 to 216 356mm 89 140 to 216 356mm Paper Weights Opti...

Page 21: ...h down on the shiny plate until it locks in position 3 Adjust the paper guides to the desired paper size Squeeze the side guide Lift and insert the rear guide When adding 216x356mm paper remove the re...

Page 22: ...indicator in the copier diagram will flash when the paper tray is empty paper has not fed all the way into the copier the paper tray is not closed properly If the paper has misfed open the paper tray...

Page 23: ...the display and the green indicator in the copier diagram will flash Alternate Paper Tray XC875 XC1045 XC1245 1 Add paper if the Alternate Paper Tray is empty 2 If paper has misfed remove it by carefu...

Page 24: ...the document glass 3 Close the Document Cover Note Leaving the Cover open while copying will affect copy quality and toner consumption 4 Select the desired copy features from the control panel 5 Sele...

Page 25: ...ing ranges Paper weight range 60 to 90 gsm Paper size range A5 A4 and 216 353 mm The SDF comes from the factory with the Auto Start feature enabled Refer to Customising Your Copier section of this Use...

Page 26: ...om originals with a coloured background Note When Auto is selected the copier automatically varies the contrast of your copies Lighter Darker settings are not available Text Select Text to copy docume...

Page 27: ...ings are not available There are 5 contrast settings represented by 3 indicator lights The indicators light up one or two at a time to represent the selected setting Successive pushes of the key will...

Page 28: ...increase the percentage Any percentage from 70 to 141 may be selected The indicator above the key will light when a variable percentage is selected Display Window Preset or variable reduction enlargem...

Page 29: ...be used to copy facing pages of a document onto separate sheets of paper The maximum size is B4 254x356mm 1 Align the centre of the document with the book symbol at the centre front of the document g...

Page 30: ...encies one sheet at a time Use labels and transparencies specifically designed for copiers Labels face up one sheet at a time 1 Place the original face down and align it with the registration guide on...

Page 31: ...copy paper ranging in size from 89 140mm to 216 356mm Predrilled paper holes toward the front of the copier Letterhead paper face up with the top toward the left Transparencies one sheet at a time La...

Page 32: ...rt one sheet at a time 5 Press the Paper Supply button to select the alternate paper tray 6 Select other required features 7 Place the original on the document glass or in the SDF 8 Press Start Note W...

Page 33: ...s not recommended for two sided copying 2 Select quantity required 3 Press Start to copy side 1 4 Place side two original face down on the Document Glass with the BOTTOM toward the LEFT Lower the docu...

Page 34: ...to the normal copy mode after a copy cycle is complete 1 0 Off 1 30 seconds 2 60 seconds 3 90 seconds 4 120 seconds Time out to Power Save This feature allows you to select the delay before the machi...

Page 35: ...printed to the bottom 7 0 On 1 Off Paper Tray Bypass Auto Start When enabled the copier will begin to copy as soon as paper is fed into the paper tray bypass 8 0 On 1 Off Set Document Feeder Auto Sta...

Page 36: ...The lights within the Copier Diagram will flash 3 Press the left hand quantity key to select the Program Number of the feature to be changed You will not be given the choice to change an option if yo...

Page 37: ...4 to 6 seconds The light next to Auto mode will light The lights within the Copier Diagram will flash 3 Press the left hand quantity key until the number 10 is displayed 4 Press Start The current Redu...

Page 38: ...water directly onto any part of the copier 1 Slightly dampen a soft lint free cloth or paper towel with water 2 Lift the document cover 3 Wipe the surface of the document glass until it is clean and d...

Page 39: ...be dirty 1 Press the release lever to open the copier 2 Remove the green transfer corotron cleaning tool from inside the copier on the right hand side near the front and insert it into the transfer c...

Page 40: ...t to touch the Fuser 1 Press the release lever to open the copier 2 Carefully remove the misfed paper Warning The fusing area is hot Take care when removing paper from the fuser area 3 Lift the fuser...

Page 41: ...d 1 Pull the misfed original s toward the right to remove them from the SDF input tray Refeed the number of originals indicated 2 Open and close the document cover to clear the misfeed indicator 3 Pre...

Page 42: ...til the toner cartridge is replaced 1 Press the release lever to open the copier 2 Press down on the green lever 1 on the front of the old toner cartridge and pull the cartridge out 2 3 Shake the new...

Page 43: ...opies per cartridge decreases as the printed area increases Other factors which can affect the toner cartridge yield are The size of the document being copied Dark backgrounds Leaving the platen cover...

Page 44: ...the document cover closed Leave the copier on during the day Switch off the copier at the end of the working day Copy with the exposure control set to Auto exposure unless you need to adjust for the b...

Page 45: ...ill flash and the copier will stop operating until the drum cartridge is replaced 1 Press the release lever to open the copier 2 Press down on the toner cartridge lever 1 and pull out the cartridge 2...

Page 46: ...f the original is dark select the upper copy contrast position to lighten the background of the copies Smears lines marks or spots on copies If defects are on the original press the copy contrast key...

Page 47: ...copier diagram are lit The machine is in the program mode Press the Exposure mode key to exit Toner yield is lower than expected and the Toner Indicator is on Remove the toner cartridge Shake the ton...

Page 48: ...s and the indicator begins to flash When this occurs the toner cartridge must be replaced When the drum cartridge replacement indicator appears the drum cartridge will need to be replaced within a 1 0...

Page 49: ...4 Close the copier 5 Open the paper tray and remove the copy paper 6 Attach the pressure plate lock Firmly close the paper tray Note The pressure lock storage compartment is just inside the open copi...

Page 50: ...42 Packing the Copier 8 Fold up and securely tape the exit tray alternate paper tray and close the document cover 9 Pack the copier by reversing the Unpacking instructions Refer to Installation...

Page 51: ...pth Height 510 470 245mm 510 470 270mm 550 470 310mm Machine Weight XC830 XC811 XC822 XC1033 XC855 XC875 XC1044 XC1045 XC1245 Includes Drum and Toner Cartridge 18 7kg 19 0kg 22 5kg Power Consumption S...

Page 52: ...44...

Page 53: ...Multinational Professional Services Xerox Technical Centre Bessemer Road Welwyn Garden City Hertfordshire AL7 1HE United Kingdom 602P25100 1 1998...

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