T r o u b l e s h o o t i n g
11-4
❖
X N I C - E N E T / T R I N G C o n f i g u r a t i o n G u i d e
Network
Operational
Problems
Table 11.1 lists common network operational problems, the
possible causes, and recommended corrective actions.
Table 11.1 Network Operational Problems
Problem
Possible Causes
Corrective Actions
Files wont print.
Bad cable connections.
Check the network:
If XNIC-ENET:
Observe the green and yellow LEDS
between the twisted pair and coaxial
on the XNIC connection panel.
The green LED is on when the printer
is powered on and connected to the
network through the twisted pair
connector. This LED will not be lit
with a thinnet connection.
The yellow LED flashes when the
interface card receives any network
traffic.
If the connection is twisted pair,
observe the LEDs on the Ethernet hub.
They should be on if the device is
connected and powered on.
If these LEDs are not on, try replacing
hardware starting with cables.
If XNIC-TRING:
Observe the LEDs on the Token RIng
MAU. They should be on if the printer is
connected and powered on.
If these LEDs are not on, try replacing
hardware starting with cables.
There is a problem with the DS/P
connection.
See the troubleshooting section in the
Document Services for Printing Guide.
ETR-CH11 Page 4 Thursday, October 24, 1996 7:14 AM
